• 제목/요약/키워드: Quality function deployment(QFD)

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가상현실(VR)에서 품질기능전개(QFD)를 활용한 요구사항 분석 (Analysis of Requirements Using Quality Function Deployment (QFD) in Virtual Reality(VR))

  • 박지혜;김민철
    • 유통과학연구
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    • 제17권2호
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    • pp.101-107
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    • 2019
  • Purpose - The purpose of this study is to analyze the user requirements and developer requirements in virtual reality(VR), and suggest ways to increase the satisfaction of users who experience virtual reality. Specifically, focused on experience store of VR as a distribution retailer, user requirements were analyzed according to the results of previous research that the characteristics of Affordance, Presence, and Head Mounted Display (HMD) affect user satisfaction. Research, design, data, and methodology - Based on previous studies, in this study, we analyzed the importance of immerse, interaction, perception, and presence for the satisfaction of the user through the questionnaire, and the user experiences virtual reality (VR) The importance of HMD, Presence, Affordance, and experience satisfaction were analyzed. Based on this, we analyzed the user requirements and the developer requirements based on the questionnaires and interviews of the experts, starting from the user's desire or preference using QFD technique. Results - As a result of the analysis, the development factors that occupied a big part in the virtual reality field appeared to be visual. In detail, this showed that there was a lack of sense of presence for users. This should be improved. This paper shows that the requirements for visual, auditory, and tactile development are necessary. For the satisfaction of the users of virtual reality (VR) users, it is necessary to develop them according to their priority in consideration of importance and difficulty in the future. Conclusions - In this study, it was suggested that development according to priority should be considered, considering the difficulty level. Based on the results of this study, the following suggestions are made. First, we tried to search the list of user requirements as much as possible, but it is likely to change due to the development of VR technology. Therefore, it is necessary for developers to continually supplement user requirements with recent research literature. Second, development priorities according to difficulty level should be considered. This aspect should be considered in the actual VR development process, so if the numerical value of the difficulty is calculated, it should be presented in the research.

A Strategy on Performance Assessment Information System of Building Remodeling

  • Hong, Eun Hwa;Kim, Gyu Jin;Lee, Sang Chul;Lee, Jong Sik;Jo, Jae Ho;Chun, Jae Youl
    • 국제학술발표논문집
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    • The 6th International Conference on Construction Engineering and Project Management
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    • pp.643-645
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    • 2015
  • This study is designating the scope, in order to establish the information management system of performance assessment for remodeling buildings, to analyze the current status of performance assessment, and to identify technologies and concepts applicable to performance assessment model.

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창업기업 QFD 교육 훈련 학습자 특성이 학습 전이의도에 미치는 조절 효과에 관한 연구 (Moderating Effects of 3 years over Startup QFD Training Participants' Characteristics on Transfer Intension)

  • 황보윤;양영석;김명숙
    • 벤처창업연구
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    • 제13권4호
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    • pp.35-48
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    • 2018
  • 본 연구는 대기업, 중견기업에서 주로 사용되어온 QFD (Quality Function Deployment)를 창업기업에 접목하여 초기성장기의 창업 기업들의 성장 도태, 매출 정체에 대한 해결 방안으로 QFD 교육 훈련 프로그램에 참여하였던 창업 벤처기업들을 그 연구 대상으로 하였다. QFD 교육 훈련과정에서 임직원들이 배웠던 내용을 현업에 실제로 접목하고자 하였는지 즉 교육 훈련 성과가 있는지에 관하여 연구하는 과정에서 학습전이 의도 영향 요인과 그 경로 구조에 학습자의 개인적 특성이 조절 기능을 하는 지에 대해 실증적으로 규명하고자 하였다. 실증분석의 결과는 학습자준비상태와 훈련내용의 타당성인지가 자기 효능감을 통해 학습전이의도에 영향을 미치는 관계에서 학습자의 인구통계학적 특성의 조절효과는 성별이 부분 조절효과, 직급이 조절효과가 있는 것으로 나타났고, 연령과 학력수준, 창업경력은 통계적으로 유의한 결과가 나타나지 않았다. 본 연구의 시사점은 현실에 접목하기 쉽게 실천중심으로 설계된 훈련 프로그램을 진행할 때 프로그램 결과가 그 기업에 직접적으로 성과를 달성하도록 하기 위해서는 창업기업의 의사결정에 큰 영향력을 미치는 대표이사가 참석하도록 의무화하는 것이 훈련 프로그램의 성과를 높이는데 큰 효과가 있다는 것을 실증적으로 규명한 것이다. 이를 통해 창업기업대상 교육 훈련 프로그램을 진행하는 집행 기관의 교육 기획 단계에서 정책적 시사점을 제공하는 것을 목적으로 하였다.

품질기능전개와 신경망 회로를 이용한 사출성형 공정변수의 예측 (Estimation of Process Parameters Using QFD and Neural Networks in Injection Molding)

  • 고범욱;김종성;최후곤
    • 산업공학
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    • 제21권2호
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    • pp.221-228
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    • 2008
  • The injection molding process is able to produce high precision manufactures as a single process with fast speed. However, the prices of both the mold and the molding machine are expensive, and the single process is very complex and difficult to compose of the exact relationship between the process setting conditions and the product quality. Therefore, the quality of a molded product often depends on a skillful engineer's operations in the design of both parts and molds. In this paper, the relationship between the process conditions and the defectiveness is built for better manufactures under settings of the appropriate parameters, and so it can reduce the setup time in the injection molding process. Quality Function Deployment (QFD) provides severe defectiveness factors along with the related process parameters. Also, neural networks estimate the relationship between defective factors and process setting parameters, and lead to reduce the defectiveness of molded parts.

시스템개발에서의 기술적성과측정 파라미터 선정 방법 - 국방 R&D 사업 중심으로 - (Technical Parameter Selection Method of the System Development - Focusing on the Military R&D Project -)

  • 유이주;김진훈;박영원
    • 시스템엔지니어링학술지
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    • 제5권1호
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    • pp.49-56
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    • 2009
  • This research attempts to acquire technical performance measure information based on identifying the Critical To Quality(CTQ) parameters of user requirement by using Quality Function Deployment(QFD) methodology in the initial phase of a defense R&D project. This results will contribute to the integration of technical progress to the Work Breakdown Structure(WBS) based project performance tracking. It also improve the bridging of systems engineering activities to the project management and the project decision making process.

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QFD를 이용한 기업 법무 서비스 품질 측정 및 개선에 관한 연구 (A Study on Measurement and Improvement of Service Quality using QFD in the Law Firm Industry)

  • 표인수;이재광
    • 지식경영연구
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    • 제17권2호
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    • pp.1-26
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    • 2016
  • As entry barriers at the legal service market in Korea have been recently lifted, the legal service market has dramatically changed from a seller's market to a buyer's market. Externally, the Korean legal service market has been open to foreign law firms and internally, lawyers graduating from law schools have been increasing. In addition, as even the general public can easily access, through the official sites of government organizations, to the basic legal information such as laws and judicial precedents, the degree of information asymmetry has also decreased. These phenomena require the legal service industry to be a more client-oriented and more quality-oriented one. Having said that, legal service providers also need to continue to make strenuous efforts to measure and improve the service quality from the customers' perspective. Under these circumstances, this study introduced a certain type of model which may be of help of measuring and improving the quality of legal service of law firms, in particular, with a focus on those firms providing corporate legal service. This study used a Quality Function Deployment (QFD) in order to measure and thereby improve the quality of corporate legal service in the law firm industry. Above all, this study showed, by using SERVQUAL, each and every service attributes of quality measurement of the corporate legal service and also calculated the degree of importance of service quality at each process of providing corporate legal service. Next, this study introduced all supporting factors necessary for the provision of corporate legal service and calculated the degree of importance of each and every supporting factors in the service process. This study may be of help to provide the substantial and systematic approaches to the corporate legal service providers who would like to set up a certain methods of measuring and further improving the quality of corporate legal service from the customers' perspective.

QFD 기법을 이용한 특정 유해가스 노출제어 이온선택성 보호복 소재개발연구 (Study of Development of Selective Removal Adsorption Ion Exchange Resin Materials for Fabricated with Chemical-biological Cloth by QFD)

  • 송화선;구일섭;김인식
    • 품질경영학회지
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    • 제43권3호
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    • pp.359-372
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    • 2015
  • Purpose: Through studying the expert's and non-experts panel responses to the questions regarding the attributes of chemical-biological protection cloth quality in terms of the levels of customer demand and technical factors has been studied. We are applied to a QFD matrix with find out the relationship between the selective removal efficiency of chemical-biological cloth and the guidelines of technical approach. Methods: We fabricated several composite of ion-exchange resins with selectively permeable performance designed to facilities water vapor transport and selective adsorption of the harmful gases. With these materials, we characterized on the selectively permeable performance to identify ion-exchange resin with chemical-biological protective cloth. Results: Results showed that ion exchange materials possessed performance with selectively efficiencies as NH3, SOx, NOx and HCl gas. The selective adsorption amount of ammonia and hydrogen gases were $90-80{\mu}g/g$ with TRILITE SCR-BH sulfonated ion exchange resin. The PP non-woven/ion exchange resin adsorbent materials possessed performance with water vapor permeability were 1,100-1,350 g/m2/day, it's was two times high value compare with activated carbon. With these materials, we characterized selectively removal efficiency to identify new ion-exchange material with chemical-biological protective capability. Conclusion: This study shows that a QFD aids in deciding with of the adsorption parameters to optimized with chemical-biological protection cloth manufacturing.

소비자 감성을 고려한 소파 설계 DB 및 Interface 개발 (Development of Data Base and Interface for Sofa Design Considering Consumer Sensibility)

  • 송미진;심정훈;허춘욱;윤훈용
    • 대한인간공학회지
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    • 제26권3호
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    • pp.81-89
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    • 2007
  • The purpose of this study is to develop data base and interface for sofa consumers and sofa designers. The human sensibility ergonomics method was used to find the consumer needs and Quality Function Deployment (QFD) method was used to extract the designing characteristics required for sofa production. About 200 words and 100 images were gathered from sofa and furniture related catalogs and internet sites to find the best emotional words and images that can express the various sofa aspect. Among the collected words and images, 34 emotional words were selected for sensibility experiment according to the opinions of experts, relations of closeness and frequency of use, and 50 images were selected for the experiment by the diversity. Selected words and images were used for the semantic differential method with 94 subjects, and sensibility characteristics of sofas were defined through various statistical analysis methods including basic statistical analysis, factor analysis and multi-dimensional scale. In reflecting design characteristics of sofas, design factors of sofas were divided into backrest, seat, armrest, neck support and leg, and relative importance of each factor for design was determined with analytic hierarchy process (AHP) by utilizing the experts' opinions. Based on the results above, relationship analysis between emotional evaluation results and design factors was performed. Also, as various sofa images are presented diagrammatically through multidimensional scaling method, it can be used as an important tool for the development of sofa design. This study will contribute improving the product quality of sofas as it enables applying consumer needs into the sofa design.

교육품질 향상을 위한 e-비즈니스 커리큘럼개발에 QFD와 컨조인트분석의 실증적 적용에 관한 연구 (The Study on Empirical Application of QFD and Conjoint Analysis to e-business Curriculum Development for the Advance of Educational Quality)

  • 박기남;조재균;정석찬;전종근
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2002년도 춘계공동학술대회
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    • pp.678-685
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    • 2002
  • e-business curriculum needs to be developed reflecting requirements of the stakeholder which involve a close relation with a industrial and educational job performed in the field. In this paper, we present a new methodology for developing a market-oriented and stakeholder-led e-business curriculum using quality function deployment(QFD) and conjoint analysis. For this purpose, we analyze the data resulting from the surveyed opinions of respondents working for e-business companies, the interviewed results with professors and students and evaluate the importance of each course being involved in the curriculum with respect to the job classification (e.g.. Web planner. Web master. Web programmer. Web marketer. Web designer), and then. complete a curriculm flow diagram(CFD) considering precedence and relative difficulty among the selected courses. The e-business curriculum developed by the proposed method is useful to provide guidelines for determining courses required toward a desired job and for making a partial amendment of the curriculum.

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웹 접근성 평가항목 선정을 위한 GT와 QFD 적용 프로세스 연구 (A Study on the Processes of Applying GT and QFD Methodologies for Selecting Web Accessibility Evaluation Items)

  • 임종덕;안재경
    • 한국IT서비스학회지
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    • 제19권4호
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    • pp.63-84
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    • 2020
  • With the recent announcement of the WCAG2.2 Work Draft of the W3C, revision of the WCAG2.2 guidelines will be made soon. Consequently, the revision of KWCAG2.1 in response to changes in the domestic and international environment of web accessibility is urgent. The revision primarily involves development and selection of web accessibility evaluation items. In this study, the efficient procedures and useful methodologies for developing and selecting the evaluation items are to be presented. FGI (Focus Group Interview) has been devised to reflect every stakeholders opinion fairly. GT (Group Technology) has been applied to expedite the revision processes particularly in the FGI. QFD (Quality Function Deployment) method plays an important role in investigating the relationship between evaluation items and its characteristics, and in analyzing the importance and priorities of each item. This study proposes 5 principles, 17 guidelines and 39 evaluation items which can be used for the revision of KWCAG 2.1. This study is expected to be of great help in establishing the KWCAG 2.2 in the near future.