• 제목/요약/키워드: Quality Work

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워라밸(Work-Life-Balance)과 삶의 질(Quality of Life) 영향 관계 분석: 서비스업 종사자를 대상으로 (Examining the Impacts of Work-Life-Balance (WLB) on Quality of Life (QOL): Focusing on Employees in Service Industry)

  • 우은주;전예진;김영국
    • 아태비즈니스연구
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    • 제12권2호
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    • pp.131-143
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    • 2021
  • Purpose - The main purpose of this study is to investigate service industry employee' perceptions of Work-Life-Balance (WLB) and the influences of these perceptions on their overall Quality of Life (QOL). The study hypothesizes that employees' overall Quality of Life is influenced by Work-Life-Balance. Design/methodology/approach - The target population for this research consisted of service industry employees. The data was collected using the online-survey method and 449 usable responses were analyzed using AMOS program. Findings - The results indicated that psychological environment and family environment positively affected overall quality of life each, and work environment negatively influenced on overall quality of life. Research implications or Originality - Despite the importance of Work-Life-Balance (WLB), most of previous studies have investigated WLB from company perspective while limited research has examined employees' WLB perceptions. The findings of this study enrich knowledge of WLB from employee perspective especially in service industry.

요양병원 간호사의 간호역량과 근무환경이 간호서비스 질에 미치는 영향 (Effect of Competence and Work Environment of Nurses on Nursing Service Quality in Long-term Care Hospitals)

  • 김하얀;김현리
    • 한국보건간호학회지
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    • 제37권1호
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    • pp.97-110
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    • 2023
  • Purpose: This study sought to determine the effect of the competence of nurses and their, work environment on the quality of nursing service in long-term care hospitals using the Donabedian model as a theoretical framework. Methods: This descriptive investigative study analyzed nursing competency, the work environment, and nursing service quality in a group of 182 nurses directly in charge of patient care at long-term care hospitals in special cities, metropolitan cities, and small and medium-size cities. The data were analyzed using IBM SPSS/WIN 27.0 version. Results: In long-term care hospitals, nurses' competence (r=.674, p<.001) and work environment (r=.444, p<.001) were correlated with quality of nursing service, and the nurses' competence was correlated with the work environment (r=.443, p<.001). The factors affecting the quality of nursing service in long-term care hospitals were competence, the work environment, and the age of nurses. Conclusion: In this study, both competence and the work environment of nurses were observed to be important factors in improving nursing service quality in long-term care hospitals. Therefore, efforts aimed at enhancing these factors are necessary to ensure the high quality of nursing service in these hospitals.

철근작업자의 품질기준 인지 실태 조사 (A Study on the Actual Conditions of Quality Standards Recognition of Rebar Workers)

  • 이병윤;최오영;한병민;김광희
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2009년도 춘계 학술논문 발표대회 학계
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    • pp.243-246
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    • 2009
  • Importance of quality control is gradually increasing in the construction. And the reber work is very important things which influence in safety and durability of the building and accounts for about 9.8% of the total cost. Although reber work is important, quality control of the rebar work is still performed by attitude and experience of worker. Therefore, it is very important to quality achievement effort and quality standards recognition of rebar worker for quality sophistication in the construction. Some papers have dealt with the quality control in construction. But there was no study for actual conditions of quality standards recognition of rebar workers. The purpose of this study is to survey the actual conditions of quality standards recognition of rebar workers and to analyze difference of consciousness of administrator and worker. The result are : there id difference of consciousness of worker and administrator, workers work without knowing quality standard.

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여성교대근무 간호사의 수면의 질 구조모형 (Structural Equation Model for Sleep Quality of Female Shift Work Nurses)

  • 정지영;구미옥
    • 대한간호학회지
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    • 제48권5호
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    • pp.622-635
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    • 2018
  • Purpose: This study aimed to develop and test a structural model for sleep quality in female shift work nurses. The hypothetical model was constructed on the basis of Spielman's 3P model of insomnia and previous research related to the sleep quality of shift nurses. Methods: This cross-sectional study used structural equation modeling and recruited 285 female shift work nurses from four general and university hospitals with over 300 beds located in C and J cities in Gyeongsangnamdo. Data were collected from September 27 to October 20, 2016, and then analyzed using descriptive statistics, Pearson's correlation, and structural equation modeling. The study used SPSS/Win 18.0 and AMOS 18.0 in processing the data. Results: The final model showed good fit to the empirical data: ${\chi}^2/df=2.19$, SRMR=.07, RMSEA=.07, AGFI=.85, TLI=.91, GFI=.93, GFI=.89, NFI=.87. The factors that influenced sleep quality were sleep hygiene (${\beta}=.32$), perceived shift work status (${\beta}=-.16$), stress response (${\beta}=.16$), shift work experience (${\beta}=.15$), perceived health status (${\beta}=-.14)$, and circadian rhythm (${\beta}=-.13$) explaining 36.0% of the variance. Conclusion: The model of sleep quality of the shift work nurses constructed in this study is recommended as a model to understand and predict the sleep quality of shift work nurses. The results suggest that strategies for improving the sleep quality of shift work nurses should focus on sleep hygiene, perceived health status, stress response, circadian rhythm, perceived shift work status, and shift work experience.

Separate and Joint Associations of Shift Work and Sleep Quality with Lipids

  • Charles, Luenda E.;Gu, Ja K.;Tinney-Zara, Cathy A.;Fekedulegn, Desta;Ma, Claudia C.;Baughman, Penelope;Hartley, Tara A.;Andrew, Michael E.;Violanti, John M.;Burchfiel, Cecil M.
    • Safety and Health at Work
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    • 제7권2호
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    • pp.111-119
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    • 2016
  • Background: Shift work and/or sleep quality may affect health. We investigated whether shift work and sleep quality, separately and jointly, were associated with abnormal levels of triglycerides, total cholesterol (TC), and low-and high-density lipoprotein cholesterol in 360 police officers (27.5% women). Methods: Triglycerides, TC, and high-density lipoprotein were analyzed on the Abbott Architect; low-density lipoprotein was calculated. Shift work was assessed using City of Buffalo payroll work history records. Sleep quality (good, ${\leq}5$; intermediate, 6-8; poor, ${\geq}9$) was assessed using the Pittsburgh Sleep Quality Index questionnaire. A shift work + sleep quality variable was created: day plus good sleep; day plus poor sleep; afternoon/night plus good; and poor sleep quality. Mean values of lipid biomarkers were compared across categories of the exposures using analysis of variance/analysis of covariance. Results: Shift work was not significantly associated with lipids. However, as sleep quality worsened, mean levels of triglycerides and TC gradually increased but only among female officers (age- and race-adjusted p = 0.013 and 0.030, respectively). Age significantly modified the association between sleep quality and TC. Among officers ${\geq}40$ years old, those reporting poor sleep quality had a significantly higher mean level of TC ($202.9{\pm}3.7mg/dL$) compared with those reporting good sleep quality ($190.6{\pm}4.0mg/dL$) (gender- and race-adjusted p = 0.010). Female officers who worked the day shift and also reported good sleep quality had the lowest mean level of TC compared with women in the other three categories (p = 0.014). Conclusion: Sleep quality and its combined influence with shift work may play a role in the alteration of some lipid measures.

건강가정지원센터 종사자가 경험하는 작업사건이 서비스 질에 미치는 영향: 정서반응과 직무만족의 매개효과 (The effects which work events were experienced by employees on the service quality in local healthy family support center: mediating effect of affective reaction and job satisfaction)

  • 신용석;강태인;윤성은
    • 한국생활과학회지
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    • 제23권5호
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    • pp.773-787
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    • 2014
  • The purposes of this study were to examine effects which work events and affective reaction were experienced by employees on job satisfaction and service quality in local healthy family support center for family health enhancement. For the purpose, survey were conducted with employees working in 56 local healthy family support centers in Seoul and Gyeonggi region, and final data were resulted from analysis of 319 examines of those employees. The results of this study were as follows. First, work events had a significant effect on the affective reaction. Second, affective reaction had a significant effect on the job satisfaction. Third, job satisfaction had a significant effect on the service quality. Fourth, affective reaction worked as mediators between the work events and job satisfaction, affective reaction and job satisfaction worked as double mediators between work events and service quality. Based on those findings, we can propose practical and political implications towards improving service quality considering the work experience of personnel in the healthy family support center.

스마트워크 품질이 집단지성 및 직무만족에 미치는 영향 (The Effect of Smart Work Quality on Collective Intelligence and Job Satisfaction)

  • 김현철;김오우
    • 유통과학연구
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    • 제13권5호
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    • pp.113-120
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    • 2015
  • Purpose - As the rapid development of ICT has been made recently, many domestic companies are trying to introduce smart work infrastructure. The purpose of institution of smart work is to enhance their performance. To this end, it is necessary to advance the way of working. Developing employees' collective intelligence should be regarded as a prerequisite for advancing the way of working. Job satisfaction of the employees is another important factor to enhance organizational performance. So this study aims to provide the theoretical background of systematic approach to smart work quality by empirically analyzing the effect of smart work quality on collective intelligence and job satisfaction. Research design, data, and methodology - A structural equation model was designed to examine cause-and-effect relationships among three latent variables(smart work quality, collective intelligence, job satisfaction). Three hypotheses were formulated. The first hypothesis is that the effect of smart work quality on collective intelligence will be positively and statistically significant. Likewise, the second hypothesis is that the effect of smart work quality on job satisfaction will be positively and statistically significant. Finally, the third hypothesis is that the effect of collective intelligence on job satisfaction will be positively and statistically significant. Based on the previous researches, 34 questionnaire items were developed to measure the effect of the three variables. The survey was conducted on 162 employees who are working under smart work environment. The number of the effective questionnaires for the analysis was 154. PASW Statistics 18 and AMOS 18 were used for the statistical analysis. Results - The validity and reliability test for questionnaire items have been carried out. From the factor analysis, 1 out of 34 items was eliminated. As a result, 33 out of 34 items were used for analyzing. The values of Cronbach's α ranged from 0.701 to 0.910, indicating the acceptable reliability of the questionnaire items. The values of χ2, df, CFI, TLI, RMSEA of the model are 102.838, 51, 0.949, 0.935, 0.082, respectively. So the structural equation model was statistically significant. The first and third hypotheses were supported. But the second hypothesis was rejected. Conclusions - An analysis using structural equation model showed meaningful implications about the effect of smart work quality on collective intelligence and job satisfaction. First, as the five quality elements of the smart work improved, the level of collective intelligence increased. Second, the statistical analysis showed smart work didn't have a direct effect on job satisfaction, which is inconsistent with the prior findings. The main purpose of smart work is to help achieve greater performance. The companies also need to make efforts to improve job satisfaction of their employees along with achieving greater performance. Third, an organization with higher level of collective intelligence showed greater job satisfaction. The companies under smart work environment need to develop functions to encourage participation, sharing, openness, and collaboration. This research will provide useful information for the companies which want to introduce smart work, distribution information system, management information system, etc.

교대근무 간호사의 수면, 식생활 행위, 신체활동이 삶의 질에 미치는 영향 (Association of Sleep, Dietary Behaviors and Physical Activity with Quality of Life among Shift-work Nurses)

  • 이아라;임성주;한기혜
    • Journal of Korean Biological Nursing Science
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    • 제19권4호
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    • pp.252-257
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    • 2017
  • Purpose: This study aimed to investigate the associations of sleep, dietary behaviors and physical activity with quality of life among shift-work nurses. Methods: For this cross-sectional descriptive study, data were collected from 191 shift-work nurses in a tertiary hospital. Multiple linear regression analysis was used to identify the relationships among variables. Results: The levels of sleep quality, dietary behaviors and physical activity were low. Factors associated with quality of life among shift-work nurses included sleep disturbance (B=-0.16, ${\beta}=-0.26$, p<.001), dietary behaviors (B=0.28, ${\beta}=0.24$, p<.001), and physical activity (B=0.05, ${\beta}=0.19$, p<.001). The strongest factor was sleep disturbance. Conclusion: In order to improve quality of life among shift-work nurses, it is significant to encourage and maintain health behaviors such as sleep, dietary behaviors and physical activity. Under the circumstances where shift-work cannot be avoided, personal efforts made by nurses to establish their own living standards for positive health behaviors will benefit their quality of life.

힘든 일 활동의 적용에 따른 지적장애인의 문제행동과 수면의 질, 삶의 질의 변화 (Changes of Problem Behavior, Sleep Quality, and Quality of Life of the People with Intellectual Disability Through the Application of Heavy Work Activities)

  • 손성민
    • 한국엔터테인먼트산업학회논문지
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    • 제14권7호
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    • pp.501-509
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    • 2020
  • 본 연구의 목적은 힘든 일 활동의 적용에 따른 지적장애인의 문제행동과 수면의 질, 삶의 질의 변화를 분석하여 이에 대한 기초자료를 제공하는 데 있다. 본 연구의 대상은 지적장애인 10명이며, 대상자들에게 힘든 일 활동을 12주간 적용하였다. 힘든 일 활동의 적용에 따라 문제행동과 수면의 질, 삶의 질을 평가하였으며, 문제행동은 한국판 적응행동검사 도구를 활용하였고, 수면의 질은 수면의 질 평가도구를 활용하여 평가하였다. 삶의 질은 Satisfaction with Life Scale 평가도구를 활용하여 평가하였다. 그 결과 힘든 일 활동의 적용에 따라 대상자들의 문제행동이 감소하였고, 수면의 질과 삶의 질이 향상되었다. 힘든 일 활동의 적용은 지적장애인의 문제행동을 감소시키고, 수면의 질과 삶의 질을 향상시키는 데 기여할 수 있다. 이에 따라서, 지적장애인들에게 힘든 일 활동의 적용을 고려할 필요가 있을 것이다.

연구직의 직무 스트레스 요인에 따른 피로, 삶의 질의 관계 (Correlation between Fatigue and Quality of Life Caused by Stress of Researchers' Work)

  • 박혜주;김윤영;박기현;이시우;유종향
    • 한국직업건강간호학회지
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    • 제23권3호
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    • pp.171-179
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    • 2014
  • Purpose: The purpose of this research was to provide baseline data by utilizing solutions to health problems caused by work-related stress and to examine a way of treatment by comparing and analyzing how the stresses link to fatigue and quality of researchers' life. Methods: A survey was conducted with 50 researchers working for in H research institute in Daejeon Metropolitan City from April 10th to May 10th, 2012 to examine the correlation of work stress, fatigue and quality of life. The data were analyzed using the Kruskal-Wallis test to look into examine the difference in work stress, fatigue, and quality of life. Also, the correlation of work stress, fatigue and quality of life was measured through by the Pearson correlation coefficient. The data collected through the questionnaires was were analyzed by SPSS 21.0 based on the significant level with a p-value, 0.05. Results: The results showed that fatigue was caused by work stresses in researchers and quality of life was ranked in a relatively low level. Correlation of work stresses, quality of life and fatigue and work stresses against mental health index was negative and fatigue against physical index was also negative. Conclusion: It is necessary to maintain more detailed provisions in order to improve mental health and stress level of researchers. Moreover, systematic, in-depth evaluation should be done to reduce researcher's work-related stress and fatigue. In addition, stress management and prevention program should be implemented for these researchers.