• Title/Summary/Keyword: Quality Process

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The Quality Control System on Online Collaboration System (온라인 협업 시스템의 품질 관리 체계에 대한 연구)

  • Ko, Sung-Seok;Cho, Mi-Yeon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.2
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    • pp.127-132
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    • 2010
  • Recently, the importance of quality control on the online collaboration system is increasing, since it is realized that many participants do not guarantee the quality of online collaboration's output anymore. Hence in this paper, we propose the framework of quality control in order to assure the quality of output from online collaboration system. The proposed framework provides the solution strategies to overcome the challenges of current collaboration systems. To do that, first of all we define the basic process (create, initiate, discuss, complete) of the online collaboration system based on wiki-based system or open source project, and then we find the challenges in each online collaboration process, and propose the effective strategy to overcome these challenges with reference cases including Wikipedia, OSS project, etc.

CRITICAL SUCCESS FACTORS OF A BUILDING DESIGN TEAM

  • T.H. Nguyen;M. Diab
    • International conference on construction engineering and project management
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    • 2007.03a
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    • pp.9-18
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    • 2007
  • The success of a building design team is achieved as a result of a combination of multiple events/factors and interactions, and has a great impact on the quality of the building construction process. While most of previous studies have focused on quality of the construction process, the success of a design team has not been completely investigated. This paper presents the critical factors that impact the success of a building design team and describes an assessment tool to measure the successful performance of the design team with respect to the critical factors. The development of the assessment tool employs the concept of quality function deployment (QFD), a technique to measure the service quality of an organization.

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The Causal Relationship of Health Service Quality, Satisfaction, Intention to Revisit and Intention to Recommend Perceived by Health Center Visitors (보건소 이용자가 인지하는 보건의료서비스 질, 만족도, 재이용의사 및 타인권유 의향간의 인과관계분석)

  • Park, Jae San
    • Health Policy and Management
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    • v.15 no.3
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    • pp.60-78
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    • 2005
  • The main objective of this study is to define the nature of the patient service quality of Health Centers, and based on that, to examine the causal relationship of Health Center visitor's perceived service quality with overall satisfaction, intention to revisit and intention to recommend. Data are collected on the basis of the second field survey of '3rd Regional Health Care Planning' operated by the Ministry of Health and Welfare(MOHW). In this study, the 24 patient satisfaction questions are used as outcome indicators. The samples are 3,091 patients who visited 68 Health Centers. The reliability and validity of patient service quality items was evaluated. Finally, the Structural Equation Modeling(SEM) analysis was conducted to find a causal relationship of service quality, patient satisfaction, intention to revisit and intention to recommend. This study shows firstly, the dimension of patient service quality was categorized into 3 dimensions, that is, facilities and environment, staff kindness, and convenience of utilization process. Secondly, the reliability and validity of patient service quality items was satisfied. Lastly, the total effect of convenience of utilization process factor on satisfaction(path coefficients=1.721), intention to revisit(0.843) and intention to recommend(0.696) is more higher than other variables. These findings imply that the quality of various services concerning convenience of utilization process at Health Centers should be improved to satisfy the health need of community people and improve the service quality of Health Centers.

Relevance of Outsourcing S/W Process Quality and Product Quality with IT Adoption Factors (IT 도입요소를 고려한 외주 S/W 프로세스품질과 제품품질)

  • Lee, Jong-Moo;Park, Cheol-Soo;Yoo, Young-Kwan
    • The Journal of Information Systems
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    • v.18 no.4
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    • pp.131-153
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    • 2009
  • Due to the deterioration of the business environment, many companies become more interested in IT adoption to strengthen their internal competence. The recent expansion of the ERP adoption in the small and medium-sized enterprises (SMEs) can be interpreted as an example for this. However there are still a number of questions over the outsourcing effectiveness and its performance of IT adoption by characteristics of SMEs. This study aims to investigate the relationship between the software process quality and the product quality, and additionally the moderating effect of IT adoption factors, from the case of SMEs' ERP adoption by the outsourcing. For this purpose, the empirical analysis through the structural equation model has been carried out, based on the software quality model defined in ISO/IEC 15504 and ISO/IEC 9126. The result of analysis shows that the acquisition process quality can affect the product quality characteristics, currently applied in the national software quality certification, and this supports the practical usefulness of the ISO standard of software engineering. But another result shows that there is little moderating effect by IT adoption factors, in contrast to the expectation, and this can be explained due to the inappropriate measurement and the data constraint such as short duration-time of IT adoption. These can be used as an informative reference for continuing studies of the quality model application and the effect of IT adoption factors in SMEs.

A Study of Standard Curriculum for Software Process and Quality (SW프로세스 및 품질 표준커리큘럼에 관한 연구)

  • Yeom, Hee-Gyun;Hwang, Sun-Myung
    • Journal of Digital Convergence
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    • v.10 no.1
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    • pp.317-321
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    • 2012
  • There are SW engineering absence that cause the SW quality and Productivity Increase problems during software development project. Are exist necessity awareness of SW engineering growth and professional SW engineering manpower education. This paper define the SW Engineering standard Curriculum that establishment continuous growth and suggest guide manpower practical use guide. When performing the projects, we can suggest for SW Engineering professionals acquisition and standard to solve them by using Standard Curriculum for Software Engineering, which can strengthen manpower capacity the organization SW Engineering. This research provides solution of SW Process Curriculum about SW Development Process and SW Quality.

Improvement of Datawarehouse Development Process by Applying the Configuration Management of CMMI (CMMI의 형상관리를 적용한 데이터웨어하우스 개발 프로세스의 개선)

  • Park Jong-Mo;Cho Kyung-San
    • The KIPS Transactions:PartD
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    • v.13D no.4 s.107
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    • pp.625-632
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    • 2006
  • A Datawarehouse, which extracts and saves the massive analysis data from the operating servers, is a decision support tool in which data quality and processing time are very important. Thus, it is necessary to standardize and improve datawarehouse development process in order to stabilize data quality and improve the productivity. We propose a novel improved process for datawarehouse development by applying the configuration management of CMMI (Capability Maturity Model Integration) which has become a major force in software development process improvement. In addition, we specify some matrices for evaluating datawarehouse development process. Through the comparison analysis with other existing processes, we show that our proposal is more efficient in cost and productivity as well as improves data quality and reusability.

Parameter Analysis for the Lateral Thickness of the Coated Layer to Improve Product Quality in Large Area Roll-to-Roll Slot-Die Coating Process (대면적 롤투롤 슬롯-다이 코팅의 횡 방향 두께 품질 개선을 위한 공정 파라미터 분석)

  • Park, Janghoon;Lee, Changwoo
    • Journal of the Korean Society for Precision Engineering
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    • v.32 no.2
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    • pp.159-166
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    • 2015
  • Slot-die coating is well known technique to guarantee a uniformly coated layer and is compatible with roll-to-roll process. In actual roll-to-roll slot-die coating process, the lateral difference of coated layer thickness is observed. An experimental study was performed to improve the coating quality. Coating speed and coating gap were selected as the experimental factors. A full factorial, statistical method was conducted to optimize the process conditions. Based on the results of repeated experiment, the lowest deviation of lateral thickness (700 nm, <10%) was achieved at 10 m/min coating speed and $300{\mu}m$ coating gap. This result has significance because such optimized process guideline can be utilized with all process improvement in various coating applications.

Micro replication quality of Fresnel lens using UV imprinting process (UV 임프린팅을 통한 프레넬 렌즈 제작 시 미세 복제 특성에 관한 연구)

  • Lim,, Ji-Seok;Kim, Byung-Wook;Kang, Shin-Ill
    • Transactions of the Society of Information Storage Systems
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    • v.6 no.1
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    • pp.37-40
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    • 2010
  • Fresnel lens is a kind of refractive optical lens with various advantages. It has nearly flat shaped optical lens that has small mass. Fresnel lens has number of applications in the compact optical systems. Recently, demands of high quality Fresnel lens for small size optical systems such as illumination units, compact imaging systems, display units, information storage systems, optical detecting units had increased rapidly. Conventional manufacturing process of high quality Fresnel lens is direct machining. However, it is not suitable for mass production because of high cost and long cycle time. Replication method can provide cost effective mass production process. However, there are various issues about replication of Fresnel lens. Fresnel lens has number of sharp blade shape prism. In the replication process, this blade shape causes defects that can affect optical efficiency. In this study, replication processes; injection molding process and UV imprinting process, were developed and evaluated using Fresnel lens that has maximum pattern height of $250\;{\mu}m$ and aspect ratio of 1.5.

Construction of Production System for The Automotive Components at Press processes (자동차 부품 프레스공정의 생산시스템 구축)

  • Shon, Jae-yul
    • Journal of the Korean Society of Manufacturing Process Engineers
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    • v.8 no.3
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    • pp.54-61
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    • 2009
  • General manufacturing process of the manufacturing time and manufacturing process problems have a problem. In the past, in the manufacturing process the data by hand has been. Therefore, the production performance management information, and materials input, output information, equipment information of the failure of the management problems emerged. Through this research, improvements in real-time production information to collect distribution and overall productivity will increase the efficiency of the system. the production process to improve the quality of management, efficient production methods are presented. is a stable quality control. POP system The new building should be. This is the executive or administrative decisions support. It increases productivity, efficiency, and reduce production costs, increase product reliability. This will increase the company's reputation. This increases the competitiveness of enterprises. POP system toward the future with the new destroyer to prepare for our company. Collectively POP system build this research improves the reliability of the product. Improves the quality of customer service. The expansion of product sales is. increase the competitiveness of enterprises. companies should prepare for the future of the business.

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REAL-TIME QUALITY EVALUATION OF FRICTION WELDING OF MACHINE COMPONENTS BY ACOUSTIC EMISSION (음향방출법(AE)에 의한 기계요소재의 마찰용접 품질 실시간 평가)

  • SAE-KYOO OH
    • Proceedings of the KWS Conference
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    • 1995.10a
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    • pp.3-20
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    • 1995
  • Development of Real-Time Quality Evaluation of Friction Welding by Acousitc Emission : Report 1 ABSTRACT : According as the friction welding has been increasingly applied in manufacturing various machine components because of its significant economic and technical advantages, one of the important concerns is the reliable quality monitoring method for a good weld quality with both joint strength and toughness in the process of its production. However no reliable nondestructive test method is available at present to determine the weld quality particularly in process of production. So this paper presents an experimental examination and quantitative analysis for the real-time evaluation of friction weld quality by acoustic emission, as a new approach which attempts finally to develop an on-line quality monitoring system design for friction welds using AE techniques. As one of the important results, it was confirmed, through this study, that AE techniques can be reliably applied to evaluating the friction weld qualify with 100% joint strength, as the cumulative AE counts occurring during welding period were quantitatively correlated with reliability at 95% confidence level to the joint strength of welds. Real-Time Evaluation of Automatic Production Quality Control for Friction Welding Machine : Report 2 Abstract : Both in-process quality control and high reliability of the weld is one of the major concerns in applying friction welding to the economical and qualified mass-production. No reliable nondestructive monitoring method is available at present to determine the real-time evaluation of automatic production quality control for friction welding machine. This paper, so that, presents the experimental examinations and statistical quantitative analysis of the correlation between the initial cumulative counts of acoustic emission(AE) occurring during plastic deformation period of the welding and the tensile strength of the welded joints as well as the various welding variables, as a new approach which attempts finally to develop an on-line (or real-time) quality monitoring system and a program for the process of real-time friction welding quality evaluation by initial AE cumulative counts. As one of the important results, it was well confirmed that the initial AE cumulative counts were quantitatively and cubically correlated with reliability of 95% confidence level to the joint strength of the welds, bar-to-bar (SCM4 to SUM31, SCM4 to SUM24L) and that an AE technique using initial AE counts can be reliably applied to real-time strength evaluation of the welded joints, and that such a program of the system was well developed resulting in practical possibility of real-time quality control more than 100% joint efficiency showing good weld with no micro-structural defects.

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