• 품질경영학회지
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• 제37권1호
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• pp.69-79
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• 2009

Supply Chain Management is the process of planning, implementing and controlling the operations of the supply chain to satisfy customer requirements as efficiently as possible. It spans all movements and storage of raw materials, work-in-process inventory, and finished goods from point-of-origin to point-of-consumption. Korean Standards Association claims the Supply Chain Quality Management(SCQM) as a win-win model of organizations among the supply chains for the best product/service quality to final customers. The SCQM is focused on quality of product/service and will do much for improving manufacturing performance between customer and suppliers. Consulting-teams make every effort to design suitable solution for constructing solutions and improving the performance. This study is to analyze the performance of SCQM consulting, from July of 2007 to June of 2008, and would provide some guidelines to design the optimal consulting models and develop guidebooks.

• 국제학술발표논문집
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• The 6th International Conference on Construction Engineering and Project Management
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• pp.481-485
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• 2015

Indonesian construction companies are currently facing high competition both among themselves and with global construction companies. In order to address this issue, the Government of Indonesia has enacted specific regulations and policies relating to the development and implementation of quality management systems (QMSs) ISO 9001 based in construction, acknowledging that the consistency of construction project quality requires a formal quality system as a guarantee to raise quality standards at all project stages. The research has been undertaken to examine the effectiveness of the regulations and policies against several key performance indicators (KPIs) of the ISO 9001 Indonesian construction companies. A comprehensive review of the relevant regulations and policies together with interviews with the Government and National Construction Services Development Board recommend possible additional guidelines and supporting quality system, which intends to measure contractors' project output against defined standards as well as to assess their performance among other similar service providers. The outcomes of the research contribute to the development of the Indonesian own construction industry quality measurement and assessment system.

• 벤처창업연구
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• 제15권3호
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• pp.59-71
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• 2020

본 연구는 중소벤처기업의 스마트팩토리 기술적용이 품질과 혁신성과에 미치는 영향력을 밝히는데 목적을 갖고 실증분석 하였다. 연구 결과 중소벤처기업에서의 스마트팩토리 기술적용이 품질과 혁신성과에 미치는 영향에서 유의적인 영향을 미치는 것으로 나타나 가설은 부분 채택되었다. 스마트팩토리 기술로서의 디바이스와 어플리케이션 기술이 정보품질과 시스템품질에 긍정적인 영향을 미치는 반면, 플랫폼 기술은 정보품질과 시스템품질에 유의하지 않아 기각되었다. 또한, 스마트팩토리 기술이 혁신성과에 미치는 영향에서도 디바이스 기술은 유의한 영향을 미치는 반면, 플랫폼과 애플리케이션은 유의하지 않아 기각되었다. 시스템품질은 혁신성과에 유의하지만 정보품질은 혁신성과에 유의하지 않은 영향을 미쳤다. 스마트팩토리의 디바이스 기술이 혁신성과에 미치는 영향에서 품질은 부분 매개효과를 보이는 것으로 나타났다. 이와 같은 결과는 중소벤처기업의 4차 혁명시대 스마트팩토리의 핵심으로서의 상호 연결을 통해 수준 높은 정보 품질관리를 구현해야 한다. 또한, 제조설계에서부터 실행, 분석에 이르기까지 상호 컴포넌트 연동과 중소벤처기업의 필요에 따라 디바이스로부터 수집된 체계적인 정보를 통합 관리함으로서 기업의 성과를 높일 수 있음을 시사한 것으로 평가할 수 있다.

• 보건의료산업학회지
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• 제11권2호
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• pp.1-15
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• 2017

Objectives : This study aimed to identify the perception of quality improvement in health care and operational performance after the implementation of the Healthcare Accreditation. Methods : Data were collected from 5 hospitals that have experienced the 2th Healthcare Accreditation in Busan, South Korea. A Likert 5-point scale was used to measure the research variables and a structured questionnaire was used. Finally, 206 valid cases were analyzed using SPSS win 18.0. For hypothesis testing, hierarchical multiple regression analysis were performed. Results : The perception of quality improvement in health care after the implementation of the Healthcare Accreditation was higher than the operational performance. In the customer orientation and job performance, the perception of quality improvement in health care and operational performance had a significant influence. Conclusions : It is necessary to use the Healthcare Accreditation as a virtuous cycle of management that can ensure enforcement of workplace regulations and improve the members'ability to provide high quality medical services.

• 품질경영학회지
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• 제25권2호
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• pp.112-139
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• 1997

The purpose of this study is, to empirically analyze the effect of extension of Quality concept and Quality Management on business performance, and to propose their necessities. And, to offer base manure enforcing our business international competitive power by inducing them to extend the Concept of Quality and to adopt Quality Management. By analyses of the questionnaires, the following consequences are confirmed. First, the company which have the more extended quality concept, is more developed and closer to QM stage(i. e. the most developed stage of Quality Management). Second, the more extended quality concept the company has and the more advanced the company is in the Quality Management, the more positive influence can be made on the improvement of the business performance. Third, the added value per employee is attributed to the extension of quality concept rather than the development stages of Quality Management.

• Asia pacific journal of information systems
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• 제24권2호
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• pp.115-140
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• 2014

In a dynamic business environment, the enterprise mobility solution for a mobile office (EMS) has been adopted to increase the competitive edge of organizations. By using an EMS, performance is expected to be enhanced. However, the related literature has paid little interest to the impact of system quality in an EMS on the information quality produced by the system. On the basis of socio-technical theory, we posited that the system quality in an EMS influences information quality. In addition, we investigated the relationships between the above two qualities, use and job performance by considering task mobility and task inter-dependence as control variables. Survey respondents were from many industries using EMSs. The result of structural equation modeling shows that system quality positively affects information quality, and other relationships in the model are proven statistically significant. We also found that system quality has stronger impacts on use and job performance than information quality does in EMS. However, system quality does not affect use in case both task mobility and task inter-dependence exist. The theoretical and practical implications of the result are discussed in the paper.

• 한국의류학회지
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• 제22권3호
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• pp.374-383
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• 1998

Apparel Quality was one of the most important elements to evaluate the reputations of companies and products which affect the consumer's purchasing behavior. From researches on apparel quality, there was no common concept of quality as well as no common dimensions. The purposes of this study were to identify apparel quality concept and to classify the multi-dimensional concept of apparel quality. The research was carried out in theoretical as well as empirical studies. The theoretical study was conducted to find out apparel quality concept and divide apparel quality concept into four dimensions groups. The empirical study followed the theoretical study to confirm the multi-dimensional concept of apparel quality. The empirical study was investigated that the questionnaire was administered to 634 housewives in Seoul, Kwangju, and Busan during the fall of 1996. The data were analysed by LISREL analysis. This study identified that apparel quality was characteristics of consumer's desires for apparel. The results of the theoretical study verified that apparel quality concept was organized into four different dimensions: physical attribute, physical function, instrumental performance, and expressive performance.

• 산업경영시스템학회지
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• 제36권2호
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• pp.25-31
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• 2013

This paper analyzed the management quality activities and performance based on industrial types. We divided the business into four industrial types, manufacturing industry, service industry, medical institution and public enterprise. We analyzed the differences of the elements of management quality in industrial types. The results show that leadership, measurement, analysis and knowledge management and workforce focus categories are not significant and strategic planning, customer and market focus, process management and performance categories are significant. This paper proposes the directions of management quality activities and performance according to industrial types based on these results.

• 한국IT서비스학회지
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• 제11권sup호
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• pp.153-164
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• 2012

There is a belief that timely and precise data are important to decisions and the better decisions are related to better firm performance. However, empirical research investigating the effect of data quality on firm financial performance is still scarce up to recently. Current study empirically explores such an effect of data quality on firm accounting performance in the Korean manufacturing industry during 2008~2010 with secondary data. The results show that better data quality does not impact on sales and operating profit, but positively and significantly impacts on EVA(Economic Value Added). Raising the level of data quality management maturity by one level can increase EVA by about 34% in manufacturing firms.

• 산업공학
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• 제15권3호
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• pp.256-262
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• 2002

In this paper, we develop a framework for identifying the quality of service(QoS) and network performance (NP) in the IMT-2000 services, and analyze the QoS/NP system in the 3GPP IMT-2000 services. Based on the ITU-T E.800, the QoS is classified into customer, technical, contents, telecommunications quality, and internet communication quality, and the NP consists of the service access/transmission, reliability/operating & maintenance, charging performance, and mobility management performance. Under the basic framework, the major parameters in the IMT-2000 services are identified for each QoS/NP criterion. The QoS framework in the IMT-2000 user aspects is also introduced to determine the major QoS parameters. Finally, to define the performance factors of the network elements in the NP system, the various control parameters for the wireless and core networks are presented.