• Title/Summary/Keyword: Quality Manager

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A Study on the Effect of Project Sponsor Roles and Project Manager Competencies on the Project Performance Quality (프로젝트 스폰서 역할과 프로젝트 관리자 역량이 프로젝트 성과 품질에 미치는 영향에 관한 연구)

  • Yun, Gunsang;Yoo, Wangjin;Lee, Joonghwan
    • Journal of Korean Society for Quality Management
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    • v.42 no.3
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    • pp.373-386
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    • 2014
  • Purpose: This paper seeks to analyze the relationship between project sponsor roles and project manager competencies which may account for project performance quality. Methods: After an extensive literature review, the structural equation modeling was conducted test the research model. The data was collected from project manager training course attendees by the questionnaire. Results: The results of structural equation modeling show that project sponsor roles effect on project manager competencies. Project manager competencies have a positive effect on project performance quality. Conclusion: The authors demonstrate that project sponsor external roles are related positively to project performance quality. And project manager professionalism has a positive effect on project manager communication. A number of significant findings are reported including the empirical verification that project sponsor roles, and project manager competencies may all be directly related to project performance quality.

Development of an Examination System for a e-Learning Quality Manager's Certificate (이러닝 품질관리사의 자격 검정 체제 개발)

  • Ryu, Jin-Sun;Moon, Dae-Young;Lee, Kyung-Soon;Kim, Hee-Pil
    • Journal of Engineering Education Research
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    • v.16 no.1
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    • pp.35-44
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    • 2013
  • The purpose of this study is to develop an examination system for an e-learning quality manager's certificate which is composed of subjects, criteria, method of examination. The task model of e-learning quality manager was modify and task/knowledge/skill matrix was developed to design the examination system through conferences of DACUM committee and an advisory committee. And a survey was carry out to analyze validity of contents of the examination system. The major findings were as the follow: First, occupational specification, job specification, task specification and task/knowledge/skill matrix were developed. Second, examination subjects were developed based on task/knowledge/skill matrix, which were "Basis of e-Learning and plan of service", "Expulsion and management of e-learning infrastructure", "Development of e-learning contents", "Operation and evaluation of e-learning service". Third, the criteria and methods of examination for an e-learning quality manager's certificate were developed, which is composed of test type, the sum of test items, test time and acceptable standards.

A Study on Real-time Quality Evaluation Method of Bibliographic Database (실시간 서지데이터베이스 평가방법에 관한 연구)

  • 노경란;권오진;유현종;문영호;홍성화
    • The Journal of the Korea Contents Association
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    • v.2 no.4
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    • pp.76-84
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    • 2002
  • The conventional database evaluation method is carried out by the way in which the person in charge of each specialty database(DB manager) composes the evaluation sheets for corretionㆍrevision on the already-constructed database in a manual method and carries out the measurement and re-education of DB workers based upon it. As a result, that way consumes much time on career information and measurement works about DB workers, causing low time and cost efficiency and lack of systematic management of DB workers, resulting in becoming the hindrance factor of databases quality improvement. This research provides on-line, red-time results of measurements about the efficiency of DB production and DB workers by combining the static measurement with dynamic measurement by DB manager, both of which utilize the System. Therefore, the DB manager can contribute to the improvement of DB quality by determining the continuation of DB production by DB workers or carrying out the re-education of DB workers without being affected by time or spacial constraints.

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Effect of Senior Managers' Characteristics on Project Manager's Reporting Tendencies and Information Systems Development Performance (프로젝트 상급자 특성이 프로젝트관리자의 보고 성향과 시스템 개발성과에 미치는 영향)

  • Jang, Si-Young;Oh, Man-Seok
    • Journal of Information Technology Applications and Management
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    • v.19 no.2
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    • pp.149-179
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    • 2012
  • This study explores the reporting tendencies of project managers when sending a status reports to their respective senior managers in information systems development project. It also examines the effect of selective reporting on report quality and systems development performance. The research model is proposed based on literature survey as well as key points from Iacovou et al. [2009] which is an extension of selective reporting in information systems project. Analysis of responses from 257 project managers in information systems industry indicates that pessimistic reporting by project managers has negative effect on both report quality (mediator variable) and systems development performance, while optimistic reporting has no significant effect on systems development performance. The CEO interest has an impact on the senior manager's power, which in turn leads to optimistic reporting by project managers. The senior manager's character has an impact on the senior manager's leadership, which in turn leads to pessimistic reporting. No direct relationship exists either between CEO interest and optimistic reporting or between senior manager's character and pessimistic reporting. In addition, trust toward the senior managers is significantly related to pessimistic reporting. Finally, report tendencies are also found to be affected by the active/passive characteristics of project managers.

The Determinants of Management Information Systems Effectiveness in Small- and Medium-Sized Enterprises

  • LE, Quang Bon;NGUYEN, Minh Dat;BUI, Van Can;DANG, Thi Mai Huong
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.567-576
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    • 2020
  • This study develops a mediating model to explore the relationships between organizational characteristics, manager's knowledge, management commitment, user involvement, information quality, and management information system effectiveness in small- and medium-sized enterprises in Vietnam. Adapting scales from previous research, the authors designed questionnaires, which they distributed to respondents in Vietnamese small- and medium-sized enterprises. Also, by employing a meta-analytic path analysis throughout structural equation modelling (SEM) with sample of 356 respondents, authors indicate that organizational characteristics are directly related to management information systems effectiveness. Moreover, manager's knowledge, user involvement, and information quality show their important roles in the increase of management information system effectiveness, yet management commitment does not indicate a similar role in the growth of management information system effectiveness. Bootstrapping is utilized to discover the meditating role of information quality, illustrating that quality information mediates the linkages between user involvement, organizational characteristics, and management information systems. However, the mediating role of information quality in the relationship between management commitment, manager's knowledge, and management information systems is not significant. This study contributes to the management information system literature as well as to enhance MIS effects in small and medium-sized enterprises.

The judgement and performance of management-work by manager in apartment houses (공동주택 관리인의 관리업무 중요도 인식 및 수행에 관한 연구)

  • 김선중
    • Journal of the Korean Home Economics Association
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    • v.34 no.5
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    • pp.173-182
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    • 1996
  • This study was to present basic data in order to improve the management of the apartment house through investigating the work of managers and the association of occupant of a house. The Purpose of this study is to suggest a judgement of management-work and quality of manager in apartment housing board. Data were collected by the interview and survey from 131 managers in apartment houses. Major results were as follows: 1) the works of management were inquired by manager in occupant-management, administration-work, maintenance-work, and life-environmental work. 2) the works of management were compared with types of managers.

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Sustainable Meal Practices of Middle Aged Women at Home According to Their Lifestyles (중년 여성의 라이프스타일에 따른 가정내 지속가능한 식생활 실천)

  • Chang, Hye-Ja
    • Journal of the Korean Society of Food Culture
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    • v.33 no.1
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    • pp.1-10
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    • 2018
  • Sustainable meal management at home will be affected by the lifestyle of the housewife. This study examined the lifestyle of middle aged women and identified their practice levels of sustainable meal management at home. A total of 438 women, aged 35 to 59, managing the family's dietary life at home and living in Seoul, Gyeonggi Province, Daejeon, and Chonnan area participated in the survey. The middle aged women showed a higher performance level of hygiene-oriented (4.15) and health-oriented dietary life (3.59), but a less convenience-oriented dietary life (2.57). Based on their lifestyle, 3 clusters were extracted: Low-interest dietary life meal manager, health and quality pursuit meal manager, and convenience and eating-out pursuit active meal manager. Among them, the cluster of health and quality pursuit meal manager showed the highest sustainable practices in 7 dimensions of sustainable practices in the home except for the saving practices (p<0.001). The criteria suggested from the study can be applicable to the guidelines of sustainable meal management at home. The study can also be helpful for educators to identify the education themes for improving housewife's sustainable meal practices, having different lifestyle and sustainable meal practices.

IDENTIFICATION OF SIGNIFICANT CRITERIA FOR SELECTION OF CONSTRUCTION PROJECT MANAGERS IN IRAN

  • Abbas Rashidi;Fateme Jazebi;Mohamad Hassan Sebt
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1564-1569
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    • 2009
  • Project managers play a key role in cost, time, and quality of a project. Selection of an appropriate project manager, therefore, is considered as one of the most important decisions in any construction project. It should be noted that most important decision makings are carried out by the project manager throughout the project. Traditionally, project manager selection in construction companies in Iran is through organizing an interview with candidates and selecting the most appropriate choice in accordance with the capabilities, potentials and individual specifications coupled with the requirements of the project. In the same direction, organizing interview on selection of appropriate candidate is usually carried out by senior managers of companies. Determination of the most important criteria for selection of project managers and also identification of significance coefficient of each criterion can highly help senior managers of companies to make sound selection decisions. In this paper, a numerical model has been considered for determination of significance of each criterion, details of which are submitted for selection of project manager in Iranian petrochemical, oil and gas sector companies. For this reason, all criteria- considered by senior managers of the companies under study- are first determined. Then, information obtained through 38 interviews, conducted by senior managers of the mentioned companies while selecting project manager, is analyzed. Significant coefficient of each criterion is calculated through the accumulated data using fuzzy curves method.

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Time Management Strategies and Quality of Life in Family Business

  • Hong Sung-Hee;Winter Mary
    • International Journal of Human Ecology
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    • v.1 no.1
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    • pp.15-35
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    • 2000
  • A time management strategy would reduce the time conflicts from competing time demands of family and business, and contribute to the quality of life of family members in family business. Data were collected on 259 families where one family member was both a household manager and business manager. Household time management strategies and business time management strategies were compared. The individual performing two roles used different time management strategies in household and in business, and they were more likely to use time management strategies in business than in the household. Multiple regression analyses suggested that time management strategy contributed to increased quality of life of dual managers.

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Comprehensive Review of Quality Certification Follow-up Management Audit Outcomes Following the Dual Role as Quality Manager for Recycled Aggregate (순환골재 품질담당자 겸직 허용 이후 품질인증 사후관리 심사결과 고찰)

  • Jeon, Soo-Min
    • Journal of the Korea Institute of Building Construction
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    • v.24 no.2
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    • pp.239-248
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    • 2024
  • The adjustment in guidelines for quality certification of recycled aggregate permitted the Quality Control Manager of a company specializing in recycled aggregate quality certification to concurrently assume the role of Environmental Management Manager. Analysis of the outcomes from the 2023 recycled aggregate quality certification follow-up management audit conducted by the certification agency revealed that in 95 out of 242 cases, constituting approximately 39% of the total cases, individuals held concurrent positions. Following the regulatory revision, there has been a notable proliferation of concurrent roles across various enterprises. Concerns arose regarding the potential neglect of quality control for certified recycled aggregates in comparison to scenarios where individuals are solely responsible for specific duties related to quality and environmental management. Audit results encompassing six aspects, including waste management, were evaluated on a scale of 6 points. A comparative analysis was conducted between the outcomes of 147 cases managed by dedicated personnel, as previously practiced, and 95 cases managed by individuals with concurrent roles. Although the average score of the latter group was marginally lower, no statistically significant disparity was observed between the two groups. Consequently, apprehensions regarding the oversight of quality control stemming from the allowance of concurrent roles appear unfounded. Within the context of recent regulatory revisions, permitting concurrent roles in managerial capacities is deemed an appropriate relaxation of regulations.