• 품질경영학회지
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• 제27권3호
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• pp.17-39
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• 1999

A strategic model on quality management system was developed and applied for the public service sector. The public service sector includes a wide range of organizations such as local authorities responsible for education, social services and housing, government departments, military forces, and public enterprises like post office and Korean Railroad. Quality management requires strategic integration of management system for achieving customer satisfaction. Questionnaire was developed, and data was collected and analyzed for this study. Conclusively, leadership and organization culture are the important drivers among the quality management activities. Human resource development and process management are significantly related to employee satisfaction, which also significantly influences on customer satisfaction in the public sector.

• The Journal of Asian Finance, Economics and Business
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• 제7권8호
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• pp.567-576
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• 2020

This study develops a mediating model to explore the relationships between organizational characteristics, manager's knowledge, management commitment, user involvement, information quality, and management information system effectiveness in small- and medium-sized enterprises in Vietnam. Adapting scales from previous research, the authors designed questionnaires, which they distributed to respondents in Vietnamese small- and medium-sized enterprises. Also, by employing a meta-analytic path analysis throughout structural equation modelling (SEM) with sample of 356 respondents, authors indicate that organizational characteristics are directly related to management information systems effectiveness. Moreover, manager's knowledge, user involvement, and information quality show their important roles in the increase of management information system effectiveness, yet management commitment does not indicate a similar role in the growth of management information system effectiveness. Bootstrapping is utilized to discover the meditating role of information quality, illustrating that quality information mediates the linkages between user involvement, organizational characteristics, and management information systems. However, the mediating role of information quality in the relationship between management commitment, manager's knowledge, and management information systems is not significant. This study contributes to the management information system literature as well as to enhance MIS effects in small and medium-sized enterprises.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2004년도 품질경영모델을 통한 가치 창출
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• pp.321-325
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• 2004

Many companies consider environment management system as the main back-bone system. Also, risk management is considered as hot issue in world wide leading companies. In view of efficiency , it is necessary to combine or integrate the environment management system and the risk management system. In this paper, we aim to propose an approach to integrate the environment management system(ISO 14001) and the risk management system (JIS Q 2001).

• 대한조선학회논문집
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• 제59권6호
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• pp.432-438
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• 2022

This study focuses on improving quality management system of naval ships to enhance safety. Recently, there were problems caused by the lack of quality management system when building Korea naval ships. Foreign naval ships are designed and built through certification by professional organizations in the commercial sector to reduce budget and enhance ship safety. Merchant ships are designed, built, operated and maintained by the organizations in accordance with the Ship Safety Act. When naval ships are exported, the ordering country requires the certification from the international classification to ensure the safety and reliability of ships. Through this study, as a method of improving the quality management system of naval ships, design verification, equipment certification and construction survey using expertise of the organizations are proposed when designing and building the naval ships.

• 품질경영학회지
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• 제31권1호
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• pp.90-108
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• 2003

This study deals with a case analysis on the implementation of ISO 9000/14000 Integrated Management System. The intention is to provide some general guidelines, in particular, to small-to-medium-sized companies that are planning to introduce the Integrated Management System. First we briefly review each of the ISO 9000 series, ISO 14000 series and Integrated Management System. We then investigate the case of a small-sized company that have built and is successfully operating the Integrated Management System. We start with introducing the company, and then examine the background and the procedure for implementing the Integrated Management System. We investigate effects of the Integrated Management System, which are the main focus of this paper. This study is meaningful in that, to our best knowledge, it is the first field report appearing in the literature in regard to the actual implementation of ISO 9000/14000 Integrated Management System in Korea.

• 품질경영학회지
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• 제29권4호
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• pp.133-152
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• 2001

In order to have competitive advantage for the business firms, companies need to raise competitiveness through the effective distribution and practical use of management resources along with strategic management of integration of existing management systems such as quality and business environment. Upon resulting of questionnaires to expert group, it is definite to have an integration of quality and environment system for the better efficiency of firms, and also recommended to have either a mixture of two systems or build up new integration system through uniform of two systems. The effects of the integrated system can be summarized as an increase of company image, efficiency of system operation, simplification of system management, synergy effects on the integration.

• 산업경영시스템학회지
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• 제27권4호
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• pp.90-93
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• 2004

This paper is case study for ISO 9001/2000 quality management system certification of social welfare. We constructed quality management system for efficient operation for service quality improvement of welfare hall which is society welfare facilities. This paper evaluated operation actual conditions of "G" welfare hall which introduce and operates quality management system according to index of evaluate for society welfare hall and present improvement plan about effect and problem.

• 환경영향평가
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• 제17권4호
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• pp.235-242
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• 2008

To develop a watershed management plan for protection of the lake water quality, the linkages among land use activities, stream water quality, and lake water quality must be understood. This study conducted to develop a Decision Support System(DSS) for the reservoir water quality managers and a comprehensive watershed management plan. This DSS has three main components; database, interactive decision model, and data delivery interface system. Graphic User Interface(GUI) was developed as the interface medium to deliver the data and modeling results to the end users. Water quality management scenarios in Yongdam reservoir consist of two parts. One is the watershed management, and the other is water quality management in the reservoir. The watershed management scenarios that were evaluated include as follows : a removal of point sources, control of waste water treatment plant, reductions in nonpoint sources, and the management of developed land. Water quality management scenarios in the reservoir include to install a curtain wall and to operate an algae removal system. The results from the scenario analysis indicate that the strategy of the reservoir water quality management can promise the best effectiveness to conserve the quality of reservoir water. It is expected that many local agencies can use this DSS to analyze the impact of landuse changes and activities on the reservoir watershed and can benefit from making watershed management decisions.

• 품질경영학회지
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• 제28권1호
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• pp.196-209
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• 2000

In order to intensify an enterprise competition, quality inspection controls are very important issue. An organization or division of a company hopes which to acquire the quality inspection information be updated in real-time with respect to shop floor. In this paper, we develop a quality inspection control system for a Turbine/Generator production industry. The system compromises inspection scheduling module related to shop floor control (SFC) system, formal documentation control module, and formal inspection control module. In the quality inspection control system, ORACLE RDBMS is used for the database management system and ORACLE DEVELOPER 2000 is used for system development tool. The characteristic of this system is to support so it can enhance productivity and quality through inspection plans related to production scheduling.

• 품질경영학회지
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• 제35권3호
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• pp.66-74
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• 2007

Organizations worldwide make efforts to develop their management systems for business functions. The representatives of management systems include quality management system(QMS), environmental manage ment system(EMS) and occupational health and safety management system(OHSMS). Implementing EMS and/or OHSMS in addition to QMS requires the integration of separate management systems in alignment with the organization's strategies and goals. Through the questionnaire survey on Korean marine equipment enterprises, this paper deals with the operational practices of management systems and analyzes perceptions about integrated management system(IMS). We found out the degree of perception is not sufficient enough to prepare background for IMS in Korean marine equipment enterprises. The results contribute to solid understanding and successful implementation of IMS.