• Journal of Korean Society for Quality Management
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• v.44 no.3
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• pp.587-600
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• 2016

Purpose: This paper evaluates the performance of the pre-control(PC), an alternative to statistical process control techniques and compares with a control chart considering the tolerance of process. Methods: The previous studies for PC have drawbacks that PC with two linked stages, qualification and running, are discussed separately and independently. Hence this paper analyzes the performance of PC by integrating two stages. Results: Average outgoing quality limits to grasp the outcome of PC are provided by computational results for two process capability indexes, $C_p$ and $C_{pk}$ and the usefulness of PC from comparative experiments with modified control charts is commented. Conclusion: Helpful guidelines for quality managers to apply PC in practice and areas of process for PC to be more benefit are presented.

• International Journal of Quality Innovation
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• v.3 no.2
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• pp.38-45
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• 2002

Continuous quality improvement is now the focus of research and application in quality engineering. To achieve continuous improvement, it's necessary to integrate quality tools and to plan, design and control the whole process of creating quality. Based on the extensive literature review and the philosophy of concurrent quality engineering, the paper analyzes the relationships among major quality tools such as QFD, FMEA, DOE and SPC and presents a basic model and structure for the integration of quality tools.

• Journal of Korean Society for Quality Management
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• v.38 no.2
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• pp.171-179
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• 2010

Pearn et al.(2002) supposed the $C_{pp}$ multiple process performance analysis chart. This chart displays multiple processes with the process variation and process departure on one single chart. But, this chart can not display the distribution of the process variation and process departure and is inappropriate for processes with non-normal distributions. With bootstrapping method, we can display the distribution of the process variation and process departure on the $C_{pp}$ multiple process performance analysis chart.

• Journal of Distribution Science
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• v.12 no.6
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• pp.31-39
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• 2014

Purpose - Environmental issues, climatic changes, and greenhouse gases are problems to be solved at a global level. With an increased emphasis on the environmental and social responsibility of the management of companies, the manner in which companies approach quality-oriented culture and their individual sustainability management are being discussed as truly important issues to help them secure their competitiveness and growth strategies. This study proposes strategic directions to help manufacturers not only in expanding their competitive quality-oriented company culture but also in strengthening their sustainability management abilities. This study conducts a literature review and empirical research to examine how significantly the variables of a quality-oriented company culture, customer-centered management, and process-centered and supply chain management-centered cooperation affect sustainability management performance in relation to economic profitability, environmental integrity, and social responsibility. Research design, data, and methodology - To verify research models and hypotheses, the study examined 170 companies using a questionnaire survey conducted over six weeks, and involved the performance of data analysis on 146 samples. Questionnaire responses were calibrated based on a Likert scale. The study used the Smart PLS 2.0 program designed for PLS (partial least squares), an analysis instrument of SEM (structural equation modeling). The study then verified empirical research hypotheses working on reliability analysis, validity analysis, factorial analysis, and path analysis. Results - Among the nine hypotheses, four are accepted and the rest are rejected. A quality-oriented company culture focusing on customer-centered management significantly influenced the maintainability management performance of environmental integrity and social responsibility, while economic profitability was dismissed. A process-focused quality-oriented company culture was significantly concerned with economic profitability but not with environmental integrity or social responsibility. A supply-chain cooperative company culture had a significant effect on economic profitability but not on environmental integrity or social responsibility. Conclusion - This study proposes strategic directions to help manufacturers expand their competitive quality-oriented company culture as well as strengthen abilities with sustainability management. It conducts a literature review and empirical research to examine how significantly the variables of quality-oriented company culture, customer-centered management, and process-centered and supply chain management-centered cooperation affect sustainability management performance in relation to economic profitability, environmental integrity, and social responsibility. There are two main conclusions. First, companies should consider the need for social responsibility management and environmental transparent management-focused maintainability management as avenues to create new markets and business, thereby helping the companies secure a reputation for having a customer and process-centered quality-oriented company culture by creating shared values between supply chains and enabling win-win situations through cooperation. Second, we are marching towards a creative win-win era from a society of conflicts and ruptures. Companies should understand that social responsibility management and supply chain management (SCM)-focused cooperation are the foundations of sustainable development, as they try to improve their culture while pursuing both win-win relationships with interested parties and equity in various conflictive relations.

• Journal of Korean Society for Quality Management
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• v.24 no.1
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• pp.50-60
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• 1996

Though the quality characteristics within a specified tolerance are equally desired quality there is a difference in conformance between a specification limit and a target value. In this paper we propose a measure of process capability that takes into account the degree of conformance to a target value as well as the process variation.

• Journal of KIBIM
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• v.12 no.1
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• pp.23-34
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• 2022

In the current 2D-based design, design reliability is lowered due to interference and inconsistency between plans, errors in drawings and quantities, etc. At the time of transition to BIM-based 3D design, it is necessary to expand the reliability and usability of BIM by eliminating these errors from the design stage through securing the quality of the BIM digital model. Therefore, in the railway infrastructure design stage, the quality management process and standards of the BIM digital model were defined and quality management index were developed. Based on the rule extracted from the quality management index, a pilot quality management was conducted in connection with the commercial Model-Checker rule, problems and improvement plans were derived, and a rule-based automated quality management plan was prepared.

• Journal of Korean Society for Quality Management
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• v.36 no.4
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• pp.47-55
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• 2008

This study describes the creation of a scale to measure standardization for service encounter process. Measuring standardization of service encounter process is devided into manual level and action level. We investigate the relative impact of process standardization about service quality, job satisfaction and labor productivity. Our findings indicate that action level of service encounter process standardization is more important than manual level, and its process standardization positively affects service quality, job satisfaction and labor productivity positively.

• Information Systems Review
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• v.13 no.1
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• pp.1-11
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• 2011

This study empirically investigated the effect of firm-level data quality on economic performance in the Korean financial industry during 2008~2009. The data quality was measured by data quality management process index and data quality criteria by Korea Database Agency, and financial firm performance data was acquired from Financial Statistics Information System of the Financial Supervisory Service. The result showed that the data quality has statistically significant impacts on financial firm performance such as sales, operating profit, and value added. If the data quality management process index increases by one, the value added can increase by 2.3 percent. Moreover, the data quality criteria increase by one, the value added can increase by 72.6 percent.

• Journal of Korean Society for Quality Management
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• v.32 no.3
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• pp.141-152
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• 2004

This study describes process and method to establish concurrent and/or sequential schedule planning for the system design process of the EIA632 standard. For this purpose, the study suggest Process and method that are context analysis of standard process, interface definition from activity decomposition, integration of related activities, and definition of concurrent and/or sequential work flow. The proposed process and method will contribute to minimize time loss that is emerged from activities iteration.

• Journal of Korean Academy of Nursing Administration
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• v.16 no.2
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• pp.162-171
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• 2010

Purpose: Nursing home quality indicators have been focused widely on result outcomes, not for the environment in that quality of service are delivered, This study aimed to examine structural factors influencing quality management activities in nursing homes. Method: Sample was 170 nursing homes responded to the survey questionnaire which was distributed to the 543 nursing homes nation-wide, Data were collected on structural characteristics, types of services, and quality management activities, Data were analyzed with the descriptive statistics, Pearson correlations, and multiple regression. Result: Most of the nursing homes were operated as free of charge by the social welfare ownership. Average number of residents was 52.1 with severe and mild dementia and bedridden status, In terms of quality management activities, 34% of the sample had CQI committee that focused their activities on services delivery process, performance appraisal, record keeping regularly. 30.6% of quality management activities were accounted for by the number of residents with dementia, the ratio of RN to residents, rehabilitation services, and social wefare services in nursing homes. Conclusion: We recommend that more comprehensive quality management activities should be developed as process quality indicators in conjunction with the outcome indicators.