• 품질경영학회지
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• 제43권4호
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• pp.499-510
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• 2015

Purpose: This paper treats the improvement of the quality and reliability of military weapon systems based on the maintenance data. Methods: The proposed method of the data integration and refinement are used to obtain the component reliability information and to find the frequently failed components based on the Pareto analysis. Based on the reliability information and the number of failed component frequencies, the target components of quality improvement are determined and improved by multiple methods such as engineering changes, special meetings, additional training and revising maintenance manuals. Results: Based on the proposed process, we find some components which need to be improved in order to enhance the quality and reliability. Conclusion: A process is developed for improving the quality and reliability of weapon systems. This process will be adopted by various weapon systems to enhance the quality and reliability, as well as reduce military spending.

• 대한안전경영과학회지
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• 제18권1호
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• pp.167-177
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• 2016

The CEO leadership and employee's concerning and participation to quality management innovation activity is critical factor for improving the business performance. This empirical study is aims to find that whether the quality management activity is significant or not in the automotive parts suppliers. To perform this research, we distributed 250 sheets totally, and withdraw 194 sheets. We analysed 169 sheets that we could use for this research using SPSS 18.0 and AMOS 18.0. We had the results that CEO leadership is significantly positive effects on the employees's participation to quality management. And the result of process improvement have positively effective and significant effects on the product improvement result and business performance of firms.

• 품질경영학회지
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• 제24권4호
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• pp.90-102
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• 1996

Process incapability index which is intended to evaluate the process capability by measuring process incapability provides more detailed information by dividing information about the process mean and variance. But when the target value is not consistent with the center of specification, it is very difficult to evaluate the process capability accurately. Thus it is necessary to improve the existing process incapability index. The improved process incapability index can identify the variation of the process faster than other process capability indices when applied firstly, to the precision process which can be affected sensitively by the change of the process, secondly, to the ordinary process where cost difference from the change of process is noticeable. By using subindices such as inaccuracy index and imprecision index, it is easier for quality manager to find where the cause of the variation of process is, and to take necessary action in advance.

• 전자통신동향분석
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• 제32권6호
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• pp.105-115
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• 2017

This paper describes a project - based quality management model that identifies development technologies and codes while at the same time verifying the ability to implement processes that are essential in R & D projects. In order to verify the process implemented in the R & D project implementation, there are review, checking points, and evaluating methods the process performance levels for five processes such as defining requirements which is the beginning stage of system development, testing process which is the completion stage of system development, and project management and peer review process for project management and support in the proposed project-based quality management model. For development technology and code validation, the model included the documented test cases for each requirement by the developer in the requirements definition stage, debugging and testing in the design and implementation stages, static analysis and open source licence verification procedure, and system environment. After applying the model in SW development R&D project for evaluating the process performance, and verifying the development technology and the code, the developers responded that the improvement in the development technique and the code, and upgrade of process performance level for project are more than 10%.

• 국제학술발표논문집
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• The 1th International Conference on Construction Engineering and Project Management
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• pp.774-779
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• 2005

Client requirements is a concept with increasing interest in relation to several outcomes of companies, and in particular, in the event of apartment project that takes large share in the domestic construction industry, diverse angle of survey is performed to discover the client requirements and reflect them to the project to improve the quality. For this purpose, it is required to learn the client requirements and apply it in the apartment project, and the QFD (Quality Function Deployment) linked ROQ (Return On Quality) is a technique used in the manufacturing that surveys the client requirements to improve the customer satisfaction, and apply it to the quality improvement program to improve the profitability in this process. In this study, through the application of the ROQ process, the plan to improve the apartment quality management is presented. For this purpose, the consumer interview survey, FGI (focus group interview) survey and the client requirements are analyzed, and thereafter, through the interview with the specialist, the quality improvement program that enables the application to the product development of new apartment product is established. Through this process, the new apartment quality management improvement plan is presented.

• 품질경영학회지
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• 제30권3호
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• pp.66-78
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• 2002

Process capability indices are being used as indicators for measurements of process capability for SPC of quality assurance system in industries. In view of the enhancement of customer satisfaction, process capability indices in which loss functions are used to deal with the economic loss In the processes deviated from the target, are in an adequate representation of the customer's perception of quality In this connection, the loss function has become increasingly important in quality assurance. Taguchi uses a modified form of the quadratic loss function to demonstrate the need to consider the proximity to the target while assessing its quality. But this traditional quadratic loss function is inadequate to assessing the quality and quality improvement since different processes have different sets of economic consequences on the manufacturing, Thereby, a flexible approach to the development of the loss function needs to be desired. In this paper, we introduce an easily understood loss function, based on reflection of probability density function of the normal distribution. That is, the Reflected Normal Loss function can be adapted to an asymmetric loss as well as to a symmetric loss around the target. We propose that, instead of the process variation, a new capability index, CpI using the Reflected Normal Loss Function that can accurately reflect the losses associated with the process and a new capability index CpI Is compared with the classical indices as $C_{p}$ , $C_{pk}$, $C_{pm}$ and $C_{pm}$ $^{+}$.>.+/./.

• 경영정보학연구
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• 제10권1호
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• pp.91-113
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• 2008

최근 기업의 각 업무가 정보화되면서 부문별, 업무별 정보시스템의 데이터 간에 심각한 중복성과 불일치성의 문제가 대두되면서 데이터 품질관리에 관심이 집중되고 있다. 본 연구는 실제로 데이터품질 관리 프로세스 개선을 통해 데이터 품질이 향상된 기업의 사례를 통하여 프로젝트 수행 과정에서의 주요 이슈와 위험요인을 살펴보고 그 해결방안을 제시함으로써 데이터 품질 향상을 위해 노력하는 타 기업들에게 도움을 주고자 하였다. 또한, 개선된 데이터 품질 관리 프로세스에 대한 다차원적인 평가로서 데이터 품질, 생산성, 고객만족도, 조직 및 문화의 측면에서 정성적이고 정량적인 지표를 통한 개선효과를 살펴보고 평가함으로써 제안된 프로세스에 의해 품질수준이 향상되었음을 검증하였고 평가 분석을 통한 시사점을 도출하였다.

• 산업경영시스템학회지
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• 제28권4호
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• pp.124-133
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• 2005

The purpose of this study is to analyze the effectiveness of process approach for business performance of a company certified with ISO 9000 : 2000 quality management system. The result of this empirical research were identified as follows. Documentation and an intelligence process appeared with a preference matter in an influence to reach to a business performance of a company through the organization which established a process approach. It reveals that the process approach of quality management system might affect positively for customer satisfaction, product qualify, financial results and cost reduction.

• The Journal of Asian Finance, Economics and Business
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• 제7권7호
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• pp.391-401
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• 2020

The objective of this study is to prioritize the Total Quality Management (TQM) factors based on fuzzy Analytical Hierarchy Process (AHP) method in Vietnamese supporting industries. Through an in-depth literature review, eight criteria were identified. These criteria were then divided into 32 sub-criteria. The fuzzy AHP is used to determine the percent weightings of eight categories of performance criteria that were identified via a review of the quality-management literature. These criteria include management commitment, role of the quality department, training and education, continuous improvement, quality policies, quality data and reporting, communication to improve quality, and customer satisfaction orientation. An empirical analysis of the criteria of each stage using the fuzzy AHP methodology and the expert opinion of quality management are used to evaluate the percent weightings of the criteria and sub-criteria that are synonymous with TQM implementation. The results showed that management commitment is the most critical factor; among sub-criteria, supports and responsibilities of top management is the most important. The study also identified the rank order of critical success factors of TQM. The findings suggest a generic hierarchy model for organizations to prioritize the critical factors and formulate strategies for implementing TQM in supporting industries, as well as other industries in Vietnam.

• 품질경영학회지
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• 제51권4호
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• pp.633-642
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• 2023

Purpose: The variation of the internal diameters of gun barrel incurs a lot of reworks in gun barrel manufacturing process and the significant quality problem of gun barrel. And it is likely to stem from the current measurement system for the internal diameter of gun barrel and the related manufacturing process as well. The purpose of this study is to improve the gun barrel manufacturing process through improving measurement system. Methods: The improved measurement system using laser can measure the internal diameters of gun barrel more accurately, and the properly adjusted honing process reduces the variation of internal diameters of gun barrel. Results: Comparing the mean square error of internal diameters for 6 gun barrels measured before and after process improvement shows that the variation of gun barrel internal diameters was significantly reduced after the process improvement. Conclusion: The introduction of improved measurement system for the internal diameters of gun barrel and the adjustment of related honing process results in the reduction of reworks of gun barrels and their internal diameter variations.