• Journal of Korean Society for Quality Management
• /
• v.22 no.1
• /
• pp.33-53
• /
• 1994

Recently, from the viewpoint of TQM, the criticism and new approaches toward Japanese TQC have made much progress in Japan. It shows that these new approaches to quality are what are needed these days. In this connection, this paper aims at the study of a reform of Japanese TQC. This paper consists of the following two steps. First, several success factors of TQM in Japanese companies were selected through the study of literature. Second, actual approaches to or recognition of TQM in those companies were examined through the AHP analysis. The results of this paper are as follows: First, quality improvement and cost-down efforts within a factory have been emphasized. On the other hand, the development of strategic quality management is weak. Second, the development of creativity by individual autonomous teamwork is more needed than the development of creativity by group consciousness in companies. Third, the reform of upper-class management must be carried out by powerful leadership of top management.

• Journal of Multimedia Information System
• /
• v.7 no.1
• /
• pp.55-72
• /
• 2020

As the IT service environment grows, it is critical in terms of IT service quality to minimize the occurrence of failures due to changes in applications and to diagnose and recover in a short period of time how failure will affect the business. Thus, the Defense Acquisition Program Administration (DAPA) has been building and operating ITSMs to implement IT service management in a leading manner. Information Technology Service Management (ITSM) is divided into events, obstacles, changes, versions and setup management to ensure flexibility and stability in service delivery. It is also operated separately from service level, availability, capacity, financial and IT service continuity management to ensure service quality and cost efficiency. Based on ITSM military service history, this study looks at the impact of quality of service on value, satisfaction, and trust. The results of the analysis are highly valuable for future ITSM implementation and operation.

• Journal of the Korea Safety Management & Science
• /
• v.15 no.1
• /
• pp.77-85
• /
• 2013

In the location science, environmental effect becomes a new main consideration for site selection. For the unwanted facility location selection, decision makers should consider the cost of resolving the environmental conflict. We introduced the negative influence cost for the facility which was inversely proportional to distance between the facility and residents. An unwanted facility location problem was suggested to minimize the sum of the negative influence cost and the transportation cost. The objective cost function was analyzed as nonlinear type and was neither convex nor concave. Three GRASP (Greedy Randomized adaptive Search Procedure) methods as like Random_GRASP, Epsilon_GRASP and GRID_GRASP were developed to solve the unwanted facility location problem. The Newton's method for nonlinear optimization problem was used for local search in GRASP. Experimental results showed that quality of solution of the GRID_GRASP was better than those of Random_GRASP and Epsilon_GRASP. The calculation time of Random_GRASP and Epsilon_GRASP were faster than that of Grid_GRASP.

• Journal of Korean Society for Quality Management
• /
• v.29 no.3
• /
• pp.66-78
• /
• 2001

This paper deals with problem of determining process target value under automated visual inspection(AVI) system. Three independent error sources - digitizing error, illumination error, and positional error - which have a close relationship with the performance of the AVI system, are considered. Assuming that digitizing error is uniformly or normally distributed and illumination and positional errors are normally distributed, respectively, the distribution function for the error of measured lengths is derived when the length of a product is measured by the AVI system. Then, Optimal target values under two error models of AVI system are obtained by minimizing the total expected cost function which consists of give away, rework and penalty cost. To validate two process setting models, AVI system for drinks filling process is made up and test results are discussed.

• Journal of Korean Society for Quality Management
• /
• v.35 no.4
• /
• pp.140-146
• /
• 2007

In this paper, we consider a periodic imperfect preventive maintenance(PM) policy in which the system's failure rate after each PM remains unchanged. The system undergoes only minimal repairs at failures between PMs. Exact mathematical formula of the expected cost rate per unit time is derived. Optimal number of PMs and optimal maintenance period are derived by minimizing the expected cost rate per unit time. A numerical example is provided to illustrate the proposed approach under Weibull lifetime distribution.

• Journal of Korean Society for Quality Management
• /
• v.23 no.4
• /
• pp.148-156
• /
• 1995

The past approach to burn-in optimization have been focused mainly in cost minimization problem during entire product life cycle. But in the case of practical application, burn-in optimization under reliability restriction might be preferred to burn-in optimization by cost minimization. Accordingly this paper shows real examples which estimate the practical burn-in period through application of heuristic method and select the best reliability model through comparison of reliability performance measures.

• Journal of Korean Society for Quality Management
• /
• v.22 no.1
• /
• pp.113-121
• /
• 1994

Present worth of warranty cost for an irrepairable item is derived under free-replacement, prorata and hybrid warranty policies, respectively. In this paper, it is assumed that the lifetime distribution is a Gamma, and warranty period is not renewed but maintained as promised at the selling time regardless of replacements due to warranty contract. A numerical example on the relationship between present worth of warranty cost and mean time to failure is included.

• Journal of Korean Society for Quality Management
• /
• v.32 no.1
• /
• pp.144-154
• /
• 2004

The bounded adjustment is known to be more efficient than repeated adjustment when the cost is incurred for engineering process control. The procedure of the bounded adjustment is to adjust the process when the one-step predicted deviation exceeds the adjustment limit by the amount of the prediction. In this paper, two run rules are proposed and studied In order to improve the efficiency of the traditional bounded adjustment procedure. The efficiency is studied in terms of the standardized cost through Monte Carlo simulation when the procedure is operated with and without the run rules. The adjustment procedure operated with run rules turns out to be more robust for changes in the process and cost parameters.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2004.04a
• /
• pp.413-418
• /
• 2004

The bounded adjustment is known to be more efficient than repeated adjustment when the cost is incurred for engineering process control. The procedure of the bounded adjustment is to adjust the process when the one-step predicted deviation exceeds the adjustment limit by the amount of the prediction. In this paper, two run rules are proposed and studied in order to improve the efficiency of the traditional bounded adjustment procedure. The efficiency is studied in terms of the standardized cost through Monte Carlo simulation when the procedure is operated with and without the run rules. The adjustment procedure operated with run rules turns out to be more robust for changes in the process and cost parameters. The Markov chain approach for calculating the properties of the run rules is also studied.

• Journal of Korean Society for Quality Management
• /
• v.38 no.3
• /
• pp.413-424
• /
• 2010

Mixture experiments involve combining ingredients or components of a mixture and the response is a function of the proportions of ingredients which is independent of the total amount of a mixture. The purpose of the mixture experiments is to find the optimum blending at which responses such as the flavor and acceptability are maximized. We assume the quadratic or special cubic canonical polynomial model over the experimental region for a mixture since the current mixture is assumed to be located in the neighborhood of the optimal mixture. The cost of the mixture is proportional to the cost of the ingredients of the mixture and is the linear function of the proportions of the ingredients. In this paper, we propose mixture response surface methods to develop a mixture such that the cost is down more than ten percent as well as mean responses are as good as those from the current mixture. The proposed methods are illustrated with the well known the flare experimental data described by McLean and Anderson(1966).