• 제목/요약/키워드: Quality Management Capability

검색결과 414건 처리시간 0.024초

품질관리관행과 중소기업 성과간의 관계에 대한 연구: 조직내 맥락적 양면성의 매개효과 검증을 중심으로 (The Quality Circle, SMEs' Performance, and Mediating Role of Organizational Ambidexterity)

  • 이순옥;이재훈;조효비
    • 벤처창업연구
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    • 제12권3호
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    • pp.163-176
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    • 2017
  • 4차 산업혁명과 창조경제라는 화두가 지배하고 있는 오늘날의 경영환경하에서 중소기업들은 지속가능한 성장을 위하여 혁신역량 확보에 많은 노력을 기울이고 있다. 특히 혁신역량 혹은 혁신성과를 창출하기 위하여 중소기업들은 조직의 양면적 특징, 즉 탐색과 활용이라는 양면성에 관심을 기울이고 있다. 이에 본 연구에서는 국내 중소기업들을 대상으로 혁신성과를 창출할 수 있는 핵심 요소로서 조직의 맥락적 양면성을 고찰하고 이들 양면성을 자극하고 촉진하는 요인과 혁신성과간의 관계를 발견하기 위하여 실증분석을 실시하였다. 이를 위해 조직내 맥락적 양면성의 선행요인으로 대표적 경영혁신 기법이자 전사적 차원의 혁신 활동인 품질관리관행을 채택하였으며, 양면성의 결과변수로 혁신성과(급진적/점진적 제품혁신)을 설정하여, 일련의 회귀분석을 실시하였다. 연구 결과, 품질관리관행인 품질분임조활동은 조직의 두 가지 맥락적 양면성 즉, 탐색과 활용 모두에 정(+)의 영향을 미치는 것으로 나타났으며, 맥락적 양면성은 혁신성과에도 정(+)의 영향을 미치는 것으로 나타났다. 그리고 맥락적 양면성은 품질분임조활동과 혁신성과간의 관계를 완전매개하고 있는 것으로 나타났다. 이상의 연구결과는 중소기업의 혁신성과를 달성하기 위해서는 맥락적 양면성의 확보가 필수적이며, 맥락적 양면성을 촉진 또는 자극하기 위해서는 품질분임조와 같은 품질관리활동이 반드시 선행되어야 함을 시사하고 있다.

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공정 안정성 평가를 위한 새로운 척도 지수 계발 (Development of a New Index to Assess the Process Stability)

  • 김정배;윤원영;서순근
    • 품질경영학회지
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    • 제50권3호
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    • pp.473-490
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    • 2022
  • Purpose: The purpose of this study is to propose a new useful suggestion to monitor the stability of process by developing a stability ratio or index related to investigating how well the process is controlled or operated to the specified target. Methods: The proposed method to monitor the stability of process is building up a new measure index which is making up for the weakness of the existing index in terms of short or long term period of production. This new index is a combined one considering both stability and capability of process to the specification limits. We suppose that both process mean and process variation(or deviation) are changing on time period. Results: The results of this study are as follows: regarding the stability of process as well as capability of process, it was shown that two indices, called SI(stability index) and PI(performance index), can be expressed in two-dimensional X-Y graph simultaneously. This graph is categorized as 4 separated partitions, which are characterized by its numerical value intervals of SI and PI which are evaluated by test statistics. Conclusion: The new revised index is more robust than the existing one in investigating the stability of process in terms of short and long period of production, even in case both process mean and variation are changing.

Offshore Outsourcing Success : An Integrated Framework

  • Kim, Jin Ki
    • Journal of Information Technology Applications and Management
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    • 제24권4호
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    • pp.153-170
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    • 2017
  • As the digital economy goes global, firms are trying to find suppliers that can address their managerial goals and strategies. The alternatives are not confined to domestic firms. Firms have been trying to connect to foreign partners worldwide. Although offshore outsourcing grants firms various benefits, they present big cultural challenges. However, there is little research on the impact of cultural or country factors on outsourcing. The goal of this paper is to synthesize the outsourcing success literature and develop propositions for outsourcing success in the context of offshore outsourcing. This paper proposes that cultural effects should be included in evaluating the success of offshore outsourcing. Knowledge sharing and the scope of outsourcing are adopted in the base outsourcing success model from previous literature. In the extended model partnership quality is included as a mediator and organizational capability and outsourcing relationship type are also included as moderator. Finally, the integrated framework of offshore outsourcing success includes cultural factors as moderators of the relationships between outsourcing success antecedents and the success of offshore outsourcing. Reasoning for propositions, managerial implications, and future research directions are discussed.

통계적 품질관리를 위한 왜도의 활용 (Utilization of Skewness for Statistical Quality Control)

  • 김훈태;임성욱
    • 품질경영학회지
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    • 제51권4호
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    • pp.663-675
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    • 2023
  • Purpose: Skewness is an indicator used to measure the asymmetry of data distribution. In the past, product quality was judged only by mean and variance, but in modern management and manufacturing environments, various factors and volatility must be considered. Therefore, skewness helps accurately understand the shape of data distribution and identify outliers or problems, and skewness can be utilized from this new perspective. Therefore, we would like to propose a statistical quality control method using skewness. Methods: In order to generate data with the same mean and variance but different skewness, data was generated using normal distribution and gamma distribution. Using Minitab 18, we created 20 sets of 1,000 random data of normal distribution and gamma distribution. Using this data, it was proven that the process state can be sensitively identified by using skewness. Results: As a result of the analysis of this study, if the skewness is within ± 0.2, there is no difference in judgment from management based on the probability of errors that can be made in the management state as discussed in quality control. However, if the skewness exceeds ±0.2, the control chart considering only the standard deviation determines that it is in control, but it can be seen that the data is out of control. Conclusion: By using skewness in process management, the ability to evaluate data quality is improved and the ability to detect abnormal signals is excellent. By using this, process improvement and process non-sub-stitutability issues can be quickly identified and improved.

농촌 비점원 오염 모형을 이용한 농촌 소유역 축산농가 관리기법에 관한 연구(지역환경 \circled1) (A Study on the Farmstead Management in Small Agricultural Watershed using AGNPS model)

  • 이윤아;김성준;장석길
    • 한국농공학회:학술대회논문집
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    • 한국농공학회 2000년도 학술발표회 발표논문집
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    • pp.536-542
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    • 2000
  • The purpose of this study is to evaluate the effect of stream quality by the farmer's livestock wastes management in a typical small agricultural watershed. AGNPS model has the capability to adjust the level of pollutant load from farmstead and the fertilization level of upland field. A small agricultural watershed(4.12 $\textrm{km}^2$) which has as livestock farmhouses located in Gosan-myun, Ansung-gun was selected. AGNPS data were prepared by using Arc/info and Idrisi. 4 storm events in 1999 was used for runoff calibration, and 2 storm event which is measured in hourly-base at 4 locations along the stream were used for water quality(TN, TP) calibration. Model's behavior to stream quality for 3 cases was investigated. First, the variation of pollution produced from the cattle shed affected little to the stream quality because the cattle sheds were roofed. Second, the good management of ground in farmstead affected to stream quality with 11% and 17% decrease in TN and TP, respectively. Third, the reduction of fertilization level to upland field affected to stream quality with 27.2% and 38.5% decrease in TN and TP, respectively.

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컨설팅 특성 요인이 중소기업의 경영성과에 미치는 영향 - 정부지원 컨설팅을 중심으로 - (Effects of Consulting Characteristics on SMEs Management Performance -focusing on government supported consulting-)

  • 송거영;홍정완;유연우
    • 디지털융복합연구
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    • 제12권7호
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    • pp.205-215
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    • 2014
  • 본 연구는 중소기업을 대상으로 하는 정부지원 컨설팅에 있어 수요자 및 공급자 특성 요인이 경영성과에 미치는 영향을 확인하고자 진행하였다. 정부지원 컨설팅을 경험한 중소기업을 대상으로 설문조사를 실시한 후 분석하였으며 연구 결과는 다음과 같다. 첫째, 수요자인 중소기업의 컨설팅에 대한 인지도는 컨설팅결과활용도에 정(+)의 영향을 미치는 것으로 나타났으나, 조직문화는 컨설팅결과활용도에 영향을 미치지 않는 것으로 나타났다. 둘째, 공급자 특성인 컨설턴트역량은 컨설팅서비스품질에 정(+)의 영향을 미치는 것으로 나타났으나, 정부지원정책은 컨설팅서비스품질에 영향을 미치지 않는 것으로 나타났다. 셋째, 수요자 특성인 컨설팅결과활용도와 공급자 특성인 컨설팅서비스품질은 모두 경영성과에 정(+)의 영향을 미치는 것으로 나타났다. 본 연구 결과는 정부의 중소기업 컨설팅지원 사업에 있어 컨설팅에 대한 이해도 및 컨설팅 결과물의 활용도 향상과 컨설턴트역량 강화를 위한 제도적 지원을 추진할 필요가 있음을 시사하고 있으며, 중소기업에 대한 컨설팅지원 사업에 있어 공급자 측면 뿐 아니라 수요자 측면을 고려한 정책 방향성을 제시하였다는데 의의가 있다.

회전익 항공기 장축 조종로드 분할 형상의 품질 신뢰성에 관한 실증적 연구 (An Empirical Study on the Quality Reliability of the Split Shape of Long Control Rod for the Rotorcraft)

  • 임현규;김만태;최재형;김대한;장민욱;윤재휘
    • 품질경영학회지
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    • 제45권3호
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    • pp.365-377
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    • 2017
  • Purpose: In the A rotorcraft, the division of a long yaw control rod was studied to improve the heat treatment capability. The purpose of this study was to analyze whether division of yaw control rod affects quality reliability in the A rotorcraft and analyze whether it secured flight safety. Methods: The structural static test and the vibration durability test on the split shape of yaw control rod were carried out in order to examine and verify the existing structural analysis results. Results: Structural static test results showed that there were no cracks and vibration durability test results showed that there was no damage or breakage on the split yaw control rod. Conclusion: This study showed that the quality reliability was confirmed and thus the flight safety of the A rotorcraft was secured. And it is expected that the split technique of the yaw control rod will contribute to the development of the rotorcraft industry in the future.

Bootstrap Estimation for the Process Incapability Index $C_{pp}$

  • Han, Jeong-Hye;Cho, Joong-Jae;Lim, Chun-Sung
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 1998년도 The 12th Asia Quality Management Symposium* Total Quality Management for Restoring Competitiveness
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    • pp.309-315
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    • 1998
  • Process Capability can be expressed with a process index which indicates the incapability of a process to meet its specifications. This index is regarded as a process capability index(PCI) or more precisely as a process incapability index(PII). It is obtained from a simple transformation of a PCI. Greenwich and Jahr-Schaffrath(1995) considered the PII $C_{pp}$ which could be obtained from the transformation to the PCI, $C_{pm}$, and they provided the asymptotic distribution for $C_{pp}$ which was useful unless the process characteristic was normally distributed. However, some statistical inferences based on the asymptotic distribution need a large sample size. There are some processes which process engineers could not help obtaining sufficiently a large sample size. Thus, we have derived its corresponding bootstrap asymptotic distribution since bootstrapping would be a helpful technique for the PII, $C_{pp}$ which was nonparametric or free from assumptions of the distribution of the characteristic X. Moreover, we have constructed six bootstrap confidence intervals used in reducing bias of estimations based on the bootstrap asymptotic distribution and simulated their performances for $C_{pp}$,

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디지털 콘텐츠 프로세스를 위한 역량성숙도 조사 (Survey of Capability Maturity for Digital Contents Process)

  • 궁상환
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2004년도 춘계 종합학술대회 논문집
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    • pp.406-414
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    • 2004
  • 제품 개발에 있어 제품 자체의 품질요소를 관리하는 것 뿐 아니라 제품개발 과정의 핵심 프로세스를 관리하는 것 역시 중요하다는 점이 강조되고 있다. 이 연구는 향후 높은 시장규모가 예상되는 디지털 콘텐츠의 개발에 프로세스 관점의 품질개념을 도입, 활용하기 위하여 국내의 콘텐츠 개발업체를 대상으로 역량성숙도 모델의 레벨 2와 3을 중심으로 프로세스 성숙도를 측정해 보기 위하여 추진되었다. 연구결과는 업종에 관계없이 대체적으로 프로세스 성숙도가 미흡한 것으로 나타났으며, 업종별로는 모바일 및 게임 업체가 애니메이션 업체들보다 다소 성숙한 프로세스를 운용하는 것으로 나타났다. 아울러 논문은 디지털 콘텐츠 업체들의 프로세스성숙도를 개선을 위해 필요한 사항들을 제시하고 있다.

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모바일 앱 개발, 배포, 관리 및 운영을 위한 통합 플랫폼 (Integrated Platform to Develop, Deploy, Manage, and Operate Mobile Application)

  • 오상헌;천두완;김수동
    • 한국IT서비스학회지
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    • 제10권3호
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    • pp.213-236
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    • 2011
  • Mobile devices are widely accepted as a convenient machine which provides computing capability as well we cell phone capability. Because of limited resources on mobile devices, complex applications could not be deployed on the devices. Service-based mobile applications (SMAs) can provide a solution to overcome the limitation by subscribing cloud services. Since SMAs have complex structures than standalone applications, it is challenging to develop high quality SMAs, to manage both services and mobile applications, and to implement automated billing for subscribed services. Therefore, there is a great demand for a platform for super mobile computing, which supports all key activities in managing life cycle of SMAs. In this paper, we present technical aspects of a platform which is under development; Super Mobile Autonomous Reliable plaTform (SMART). We believe that it provides a number of practical features which are essential in supporting life-cycle of SMAs; development, deployment, management, and operation.