• Title/Summary/Keyword: Quality Management Capabilities

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Knowledge Management Strategy of a Franchise Business : The Case of a Paris Baguette Bakery (프랜차이즈 기업의 지식경영 전략 : 파리바게뜨 사례를 중심으로)

  • Cho, Joon-Sang;Kim, Bo-Yong
    • Journal of Distribution Science
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    • v.10 no.6
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    • pp.39-53
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    • 2012
  • It is widely known that knowledge management plays a facilitating role that contributes to upgrading organizational performance. Knowledge management systems (KMS), especially, support the knowledge management process including the sharing, creating, and using of knowledge within a company, and maximize the value of knowledge resources within an organization. Despite this widely held belief, there are few studies that describe how companies actually develop, share, and practice their knowledge. Companies in the domestic small franchise sector, which are in the early stages in terms of knowledge management, need to improve their KMS to manage their franchisees effectively. From this perspective, this study uses a qualitative approach to explore the actual process of knowledge management implementation. This article presents a case study of PB (Paris Baguette) company, which is the first to build a KMS in the franchise industry. The study was able to confirm the following facts through the analysis of target companies. First, the chief executive's support is a critical success factor and this support can increase the participation of organization members. Second, it is important to build a process and culture that actively creates and leverages information in knowledge management activities. The organizational learning culture should be one where the creation, learning, and sharing of new knowledge is developed continuously. Third, a horizontal network organization is needed in order to make relationships within the organization more close-knit. Fourth, in order to connect the diverse processes such as knowledge acquisition, storage, and utilization of knowledge management activities, information technology (IT) capabilities are essential. Indeed, IT can be a powerful tool for improving the quality of work and maximizing the spread and use of knowledge. However, during the construction of an intranet based KMS, research is required to ensure that the most efficient system is implemented. Finally, proper evaluation and compensation are important success factors. In order to develop knowledge workers, an appropriate program of promotion and compensation should be established. Also, building members' confidence in the benefits of knowledge management should be an ongoing activity. The company developed its original KMS to achieve a flexible and proactive organization, and a new KMS to improve organizational and personal capabilities. The PB case shows that there are differences between participants perceptions and actual performance in managing knowledge; that knowledge management is not a matter of formality but a paradigm that assures the sharing of knowledge; and that IT boosts communication skills, thus creating a mutual relationship to enhance the flow of knowledge and information between people. Knowledge management for building organizational capabilities can be successful when considering its focus and ways to increase its acceptance. This study suggests guidelines for major factors that corporate executives of domestic franchises should consider to improve knowledge management and the higher operating activities that can be used.

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Building CALS System using CIM in Manufacturing Company (기존 CIM을 활용한 제조업체에서의 CALS 구축 방안)

  • 이영해;최영하;전성진
    • The Journal of Society for e-Business Studies
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    • v.1 no.2
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    • pp.27-47
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    • 1996
  • Manufacturing companies must have close relationships with cooperative companies and customers under dynamic market surroundings. Not only product life cycle, but also the allowed period between development of product and sale becomes shorter. In spite of these situations, most manufacturing companies have insufficient capabilities of the information technology and data exchange formats between companies are so different. Thus, there exists a limit on the efficient management of companies. These problems in manufacturing companies could be solved by CALS. Through CALS the company responses quickly to customer demand, transfers this information to manufacturing systems automatically, and distributes products at appropriate time In short, CALS is a strategy to distribute products satisfying with quality, cost and delivery. And up to now, most manufacturing companies have proceeded CIM systems. In this paper, an approach for the efficient building CALS system through extension of CIM in the manufacturing companies is proposed.

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Impact of Information Technology on New Product Development Process in Korean Manufacturing Firms (정보기술이 신제품 개발프로세스에 미치는 영향에 관한 연구: 국내 제조업체를 중심으로)

  • Lee, Han-Chul;Kim, Tae-Ung;Lee, Won-Jun
    • Asia pacific journal of information systems
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    • v.11 no.4
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    • pp.1-25
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    • 2001
  • Manufacturing firms face a paradigm shift from industrial systems driven by efficiency to post-industrial systems where success depends on a quick-response to customer demands for a variety of high-quality products. In essence, time is becoming a critical dimension for competition. New information technologies allow many firms to pursue time-based competitive strategies. The purpose of this research is to investigate the relationship among the types of information technology, behaviors of suppliers, the structures of new product development processes, and the competitiveness of the firms. The data for this study were collected from 96 Korean manufacturing firms that have implemented certain types of information technologies. Research results from LISREL analysis confirm that the competitiveness comes from product innovation capabilities and innovative product development process. But the linkage between the information technologies and the firms' competitiveness proves to be indirect. Suppliers, organizational culture related to IT, and some other factors also have indirect impact on the competitiveness. A summarized report of other findings is provided as well.

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BIM-Based VE Proposal Management Using Parametric Modeling (파라메트릭 모델링을 활용한 BIM기반 VE제안 관리 방안)

  • Kim, Dain;Choi, Jaehyun;Lee, Jin Gang
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2023.05a
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    • pp.163-164
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    • 2023
  • The technical proposal bidding system emphasizes the evaluation of the construction company's technical capabilities, with the aim of improving the quality and cost-effectiveness of the construction. However, in the VE analysis and proposal process for technical proposal bidding, the ideas are often reused from similar past construction projects, and the application of new construction technologies/methods is often lacking. Therefore, this study proposes a methodology for managing VE proposal information by integrating it into a BIM model using parametric modeling. This research developed database based on the existing VE proposals and new construction technology/method information from the Korea Institute of Civil Engineering and Building Technology. And by using parametric modeling, the proposed method integrate the VE database with BIM model. The methodology proposed in this study is expected to improve the reliability and effectiveness of VE-related idea proposals in technical proposal bidding.

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Knowledge Management of Hospital Clinical Support Department - A Case Study of a Laboratory in S Hospital's Eye Center - (병원 진료지원부서의 역량강화를 위한 지식경영 : S병원 안센터검사실 사례연구)

  • Rhee, Shang-Ro;Kim, Kwang-Jum;Lee, Hyun-Ju
    • Korea Journal of Hospital Management
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    • v.18 no.4
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    • pp.113-130
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    • 2013
  • The aim of this article is to propose a framework for standardization of knowledge based on a case study of clinical operation to guide initial hospital knowledge management projects. Both quantitative and qualitative data for the project from 2009 through 2012 were collected for analysis. In a study of knowledge management project of a lab in S Hospital's Eye Center, this research examines the standardization of operational knowledge for competence enhancement of the lab. The lab defined and standardized the knowledge concern of the lab operation and the in-group from 2008. Organizations are often unaware of the potential value of tacit knowledge in both clinical and administrative area. The main finding from the case study is that analysis of such tacit knowledge of a lab in a hospital can be transformed into explicit knowledge for organizational capabilities such as improved quality, responsiveness and competitive advantage. Concepts from Nonaka's theory are used to investigate processes of knowledge standardization, examining the strategic value of tacit knowledge and the need to rely primarily on internal documentation processes. Since there has been limited research on hospital knowledge management. it may also be useful to researchers in generating propositions for further study.

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Development of Coupled SWAT-SWMM to Evaluate Effects of LID on Flow Reduction in Complex Landuse (복합토지유역에서의 LID적용에 따른 유출량 저감효과 분석을 위한 SWAT-SWMM 연계모델 개발)

  • Woo, Won Hee;Ryu, Jichul;Moon, Jong Pill;Jang, Chun Hwa;Kum, Donghyuk;Kang, Hyunwoo;Kim, Ki-Sung;Lim, Kyoung Jae
    • Journal of Korean Society on Water Environment
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    • v.28 no.4
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    • pp.495-504
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    • 2012
  • In recent years, urbanization has been a hot issues in watershed management due to increased pollutant loads from impervious urban areas. The Soil and Water Assessment Tool (SWAT) model has been widely used in hydrology and water quality studies at watershed scale. However, the SWAT has limitations in simulating water flows between HRUs and hydrological effects of LID practices. The Storm Water Management Model (SWMM) has LID capabilities, but it does not simulate non-urban areas, especially agricultural areas. In this study, a SWAT-SWMM coupled model was developed to evaluate effects of LID practices on hydrology and water quality at mixed-landuse watersheds. This coupled SWAT-SWMM was evaluated by comparing calibrated flow with and without coupled SWAT-SWMM. As a result of this study, the $R^2$ and NSE values with SWAT are 0.951 and 0.937 for calibration period, and 0.882 and 0.875 for validation period, respectively. the $R^2$ and NSE values with SWAT-SWMM are 0.877 and 0.880 for validation period. Out of four LID scenarios simulated by SWAT-SWMM model, the green roof scenario was found to be most effective which reduces about 25% of rainfall-runoff flows.

Collecting Method and Implementation of Search Management System for R&D Projects in Korean Medicine Field (한의학 연구개발과제 수집 방법 및 검색 관리 시스템 구축)

  • Kim, Sang-Kyun;Jang, Hyun-Chul;Yea, Sang-Jun;Kim, Chul;Eom, Dong-Myung;Song, Mi-Young
    • The Journal of Korean Medicine
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    • v.30 no.4
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    • pp.47-58
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    • 2009
  • Objectives: Several domestic search systems for research projects providing capabilities of searching and managing the research information based on metadata have been completed, although they cannot search projects for specific domains such as the Oriental Medicine field. Therefore, in this paper we propose an effective method for collecting and refining information of research projects in the oriental medicine field. We also design and implement a search management system based on the collected information. Methods: We chose three search elements and defined the collecting process for research projects. The collected information was refined to enhance the quality of results. Then, the search management system was implemented by Adobe Flex. Results: We were able to collect 1,688 research projects in the oriental medicine field. We also implemented the search management system, which provides the functionalities of search and management such as input, update, delete, spreadsheet import/export of R&D projects, user management and access control. Conclusions: The collected information and the search management system will be used in a project analysis system which will be constructed in the future. The project analysis system could help to analyze trends in oriental medicine research as well as construct a technical roadmap.

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Information and communication system for integrated management of water resources building measures (수자원 통합관리를 위한 정보통신시스템 구축방안)

  • Yu, Se-Hwan;Jang, Dong-bae
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2014.05a
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    • pp.807-809
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    • 2014
  • Individual dam water management is the comprehensive management of all water-based analyzes, quantity, quality, and comprehensive disaster management as a way to analyze and change. K-water is mainly the four river basins, and multipurpose dams and integrated water management is realized, and such information and communication system for integrated management of water resources is also a user-centered development, dam management, so that you can perform and built electronically be. The information communication system is configured to manage the operation of the control system of the equipment controlling system lower sensor and based on data collected from a field to store information, and to control the remote equipment capabilities. In this paper, the integrated management of water sector bodeung dam Information and Communication System for the best ways to learn about the system's security measures and systems to evaluate for weaknesses.

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Water management digital transformation, digital twin-based water management platform development (물관리 디지털 전환, 디지털 트윈 기반 플랫폼 구축)

  • Kim, Hyun-jin;Kwon, Moon-hyuck;Cho, Wan-hee;Kim, Ki-chul;Kim, Jin-gon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2022.05a
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    • pp.284-287
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    • 2022
  • In order to respond to the complexity and uncertainty of water management due to the climate crisis, K-water established a digital twin water management platform based on our experience in operating ICT infrastructure such as hydrological data sensing and high-quality data management and water management capabilities. In this platform, data from related organizations and real-time observation data in the basin are displayed on 3D topographic domain. Also it is configured to support optimal decision-making through simulation for various situations, displaying and analyzing results, and feedback on them. It is completed to establish the platform for Sunjim river basin. Based on this technologies and experience, K-water is planning to expand this digital twin to 5 major rivers in Korea. Through this, it plans to build comprehensive decision-making system for efficient water management considering various conditions in entire basin. Also it aims to create a new water industrial ecosystem and contribute to secure technological competitiveness cooperating with private companies.

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Software Design of Packet Analyzer based on Byte-Filtered Packet Inspection Mechanism for UW-ASN

  • Muminov, Sardorbek;Yun, Nam-Yeol;Park, Soo-Hyun
    • Journal of Korea Multimedia Society
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    • v.14 no.12
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    • pp.1572-1582
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    • 2011
  • The rapid growth of UnderWater Acoustic Sensor Networks (UW-ASNs) has led researchers to enhance underwater MAC protocols against limitations existing in underwater environment. We propose the customized robust real-time packet inspection mechanism with addressing the problem of the search for the data packet loss and network performance quality analysis in UW-ASNs, and describe our experiences using this approach. The goal of this work is to provide a framework to assess the network real-time performance quality. We propose a customized and adaptive mechanism to detect, monitor and analyze the data packets according to the MAC protocol standards in UW-ASNs. The packet analyzing method and software we propose is easy to implement, maintain, update and enhance. We take input stream as real data packets from sniffer node in capture mode and perform fully analysis. We were interested in developing software and hardware designed tool with the same capabilities which almost all terrestrial network packet sniffers have. Experimental results confirm that the best way to achieve maximum performance requires the most adaptive algorithm. In this paper, we present and offer the proposed packet analyzer, which can be effectively used for implementing underwater MAC protocols.