• Quality Improvement in Health Care
• /
• v.24 no.1
• /
• pp.30-39
• /
• 2018

Objectives: In Korea, there are many kinds of evaluations for medical institutions. However, evaluations are increasingly burdensome for medical institutions because evaluation agencies, evaluation timing, and evaluation methods are different. The purpose of this study is to improve the efficiency of evaluation for medical institutions and ultimately to provide quality medical services to patients. Methods: In this study, 2,310 indicators of 19 kinds of evaluation for medical institutions were analyzed. Results: 1,424 indicators were available for on-site surveys and 886 indicators were not available for on-site surveys. There were 4 kinds of evaluation that can be integrated in total, 12 kinds of evaluation that can be integrated partially, and 3 kinds of evaluation that need to maintain the current evaluation system. Conclusion: In order to provide patient-centered quality medical services through reduction of burden due to the evaluation for medical institutions, it is necessary to deeply discuss the efficiency of evaluation integration and result utilization.

• Journal of the Korean Society of School Health
• /
• v.24 no.2
• /
• pp.181-189
• /
• 2011

Purpose: The purpose of this study was to identify the trend of overseas school health indicators and to investigate indicators comparable internationally. Methods: Using the key words, school, health, indicators and policy through formal literature and web sites, the resources were used after the completeness of resources such as the presence of author, year published and place, and reproducibility was evaluated. Results: In overseas, the interest of school health indicators has increased gradually since 1960. Quality indicators as well as quantitative indicators are important as the good school health indicators. The overseas school health indicators have been very comprehensive, not only including students, but also including the expanded population such as school personnel, parents, family and community, process and outcomes, policies, social and cultural environment. The trend of school health research is from traditional issue-based to indicatorbased which makes comprehensive interpretation including development of school health service and life satisfaction. Among internationally comparable indicators, Health Behaviour in School-aged Children (HBSC) and Global School-based Student Health Survey (GSHS) were chiefly for students' health and behavior level, and the School Health Service Survey (SHS) was for school health service personnel and policy. Conclusion: Characteristics of overseas school health indicators were expanded population, and comprehensive and internationally comparable indicators. Therefore, Korea school health indicators need to be comprehensive using expanded population and qualitative indicators, and consider standardized indicators comparable internationally.

• The Journal of the Institute of Internet, Broadcasting and Communication
• /
• v.11 no.2
• /
• pp.245-252
• /
• 2011

VoIP transmits voices over IP-based networks and it is the abbreviation of Voice over Internet Protocol. Recently, VoIP provides various services in addition to voices. Since VoIP services' provision is extending, VoIP service quality management is becoming an important issue. Therefore, in this paper, we study VoIP service quality management. We examine VoIP technology, service types, and network architecture. Then, we investigate key quality indicators(KQIs)/key performance indicators(KPIs) in terms of customers, not network service providers. Toward this, we also study the concept of general service quality management as well as the concept of telecommunication related service quality management. Moreover, we apply $\bar{x}$ and R charts to show how to use statistical quality control techniques in real telecommunication companies with one KQI.

• Journal of Korean Society on Water Environment
• /
• v.29 no.5
• /
• pp.630-640
• /
• 2013

It is one of the most critical steps identifying impaired waterbodies exactly in the selection of target water quality indicators for the management of Total Maximum Daily Loads (TMDLs). Excess ratio and excess level were applied and analyzed by the stream zone basis in order to evaluate water impairment for Nakdong, Geum, Youngsan and Seomjin rivers. Each river basin was divided into stream zones in the light of its watershed and waterbody characteristics. Selected water quality parameters discussed in this study were pH, DO, BOD, COD, SS, T-P, T-Coli and F-Coli. The excess ratios of the water quality parameters were used to discriminate water bodies that did not meet water quality standards. The excess levels were used to classify the degradation of water quality. The excess ratios and the excess levels to the water quality criteria of the medium influence areas were used for each stream zone. The results indicate that the excess ratios and the excess levels are varied on the stream zone in each river basin. Three parameters, pH, DO and SS, met water quality standards in all stream zones. The other five parameters indicated very high excess ratios in most waterbodies, and especially T-P and T-Coli revealed to be very high excess levels in some waterbodies. These parameters could be considered as major target indicators for the management of TMDLs.

• Korean Institute of Interior Design Journal
• /
• v.25 no.4
• /
• pp.147-155
• /
• 2016

In order to ensure a certain level of the quality of design, standardized evaluation indicators are being used as an objective criterion. Even though the evaluation indicators are quantifiable, limitations such as inefficiency and inconsistency caused by manual task in the evaluation process still have been found. BIM (Building Information Modeling) technology that is commonly adopted in architectural design process provides an environment which enables us to figure out a building model to be interpreted quantitatively with the basis of the building information model. It supports quantitative, consistent, accurate and quick evaluations so as to improve quality of design even in the initial design phase. This paper aims to establish BIM-enabled quantitative indicators and an evaluation framework to analyze building circulation even in early phase of design. The indicators are composed of 4 types (relative distance, accessibility, simplicity, pedestrian friendliness) and 7 sub-types. The evaluation framework is the process to derive Parameterized Path Value (PPV) as weighting on each indicator. For demonstrating the scalability of the suggested evaluation indicators and the framework, the authors implemented an evaluation tool and a case study has been carried out by using an actual building remodel project.

• Survey Research
• /
• v.7 no.1
• /
• pp.85-107
• /
• 2006

There has been growing interest in the quality of official statistics based on the administrative records. Such statistics take a large part in the official statistics in Korea, which are distinguished from survey statistics in aspects of data collection process. So we need specific quality management methods appropriate for official statistics based on the administrative records. This paper concerns improvement of the quality of official statistics. We first briefly review some of main issues facing the official statistics based on the administrative records in Korea and then provide quality assessment indicators for improving the quality of official statistics.

• Journal of the Korean Society of Environmental Restoration Technology
• /
• v.26 no.4
• /
• pp.35-50
• /
• 2023

As urbanization progresses, there is a growing and continuous demand for green spaces that provide ecosystem services. However, increasing the quantity of green spaces within major cities is challenging. Therefore, it is essential to pursue qualitative improvements that consider ecological characteristics of existing green spaces. In this study, we focus on local neighborhood parks in Seoul and present the following two questions through an evaluation utilizing ecological design indicators and land use data: 1. Which factor, design or location, has a greater influence on the ecological quality of neighborhood parks in Seoul? 2. Additionally, when evaluating ecological characteristics, is there similarity between assessments based on land-use data and those utilizing ecological design indicators? For this study, we conducted research on 30 neighborhood parks in Seoul and classified them into mountainous types (adjacent to mountains, natural terrain parks) and urban types (independently designed within 300m without existing forests) based on previous studies. Firstly, we conducted evaluations according to park location types. When comparing the evaluation scores of urban types (14 parks) and mountainous types (16 parks), significant differences were observed with scores of 16.86 and 35.94, respectively. Statistical analysis showed a significant difference between park types. In terms of habitat quality, the average values for urban and mountainous parks were 0.33 and 0.53, respectively, and statistically significant differences were observed between park types indicating differences in ecological potential according to park location. Secondly, when comparing the results of ecological potential evaluations based on park design and external connectivity, a correlation was found between habitat quality and total scores according to evaluation indicators. The correlation analysis showed significant linear relationships between habitat quality and total scores, biodiversity scores, and ecosystem function scores, with high positive correlation coefficients of 0.829, 0.861, and 0.802, respectively. This study holds significance in analyzing the ecological aspects of urban parks through the lens of both park location characteristics and design indicators. The analysis results underscore the importance of planning and managing ecologically sound urban parks contingent upon their location. Moreover, the utilization of appropriate ecological design indicators can help alleviate environmental limitations surrounding parks. Integrating these considerations could enhance the ecological quality and ecosystem services of urban green spaces.

• Journal of Korean Society for Quality Management
• /
• v.28 no.3
• /
• pp.145-154
• /
• 2000

Effective management of knowledge is essential to keep up with demands of this challenging information age. The first step for this kind of management would be to define indicators to evaluate the quality of knowledge. In this paper, we use five latent variables (intrinsic quality, representational quality, ease of use of quality, maintainable quality, usage of quality) as basis for a preliminary path analysis for knowledge management. Preliminary study results showed that high intrinsic quality does not necessarily guarantee high frequency of use. A modified questionnaire is made and is used for SERVQUAL. The result of SERVQUAL shows that customers are not relatively happy about both intrinsic quality and its ease of use. Additional path analyses are done for both expected and observed quality indicators. The path model based on the expectation indicated that the presentation method of knowledge would induce its easy maintenance while that based on observation did not back up the same phenomenon.

• Proceedings of the Safety Management and Science Conference
• /
• 2009.11a
• /
• pp.269-288
• /
• 2009

After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

• Journal of the Korea Safety Management & Science
• /
• v.11 no.3
• /
• pp.227-237
• /
• 2009

After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.