• Title/Summary/Keyword: Quality Indicators

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The Trend and International Comparison of Overseas School Health Indicators (학교보건지표의 해외 동향과 국제 비교)

  • Shin, Sun-Mi
    • Journal of the Korean Society of School Health
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    • v.24 no.2
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    • pp.181-189
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    • 2011
  • Purpose: The purpose of this study was to identify the trend of overseas school health indicators and to investigate indicators comparable internationally. Methods: Using the key words, school, health, indicators and policy through formal literature and web sites, the resources were used after the completeness of resources such as the presence of author, year published and place, and reproducibility was evaluated. Results: In overseas, the interest of school health indicators has increased gradually since 1960. Quality indicators as well as quantitative indicators are important as the good school health indicators. The overseas school health indicators have been very comprehensive, not only including students, but also including the expanded population such as school personnel, parents, family and community, process and outcomes, policies, social and cultural environment. The trend of school health research is from traditional issue-based to indicatorbased which makes comprehensive interpretation including development of school health service and life satisfaction. Among internationally comparable indicators, Health Behaviour in School-aged Children (HBSC) and Global School-based Student Health Survey (GSHS) were chiefly for students' health and behavior level, and the School Health Service Survey (SHS) was for school health service personnel and policy. Conclusion: Characteristics of overseas school health indicators were expanded population, and comprehensive and internationally comparable indicators. Therefore, Korea school health indicators need to be comprehensive using expanded population and qualitative indicators, and consider standardized indicators comparable internationally.

Study on VoIP Service Quality Management (VoIP 서비스 품질관리에 관한 연구)

  • Chang, Byeong-Yun;Seo, Dong-Won;Park, Byung-Joo
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.11 no.2
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    • pp.245-252
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    • 2011
  • VoIP transmits voices over IP-based networks and it is the abbreviation of Voice over Internet Protocol. Recently, VoIP provides various services in addition to voices. Since VoIP services' provision is extending, VoIP service quality management is becoming an important issue. Therefore, in this paper, we study VoIP service quality management. We examine VoIP technology, service types, and network architecture. Then, we investigate key quality indicators(KQIs)/key performance indicators(KPIs) in terms of customers, not network service providers. Toward this, we also study the concept of general service quality management as well as the concept of telecommunication related service quality management. Moreover, we apply $\bar{x}$ and R charts to show how to use statistical quality control techniques in real telecommunication companies with one KQI.

Evaluation of Stream Water Quality to Select Target Indicators for the Management of Total Maximum Daily Loads (수질오염총량관리 대상물질 선정을 위한 하천수질 평가)

  • Park, Jun Dae;Park, Jae Hong;Oh, Seung Young;Lee, Jae Kwan
    • Journal of Korean Society on Water Environment
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    • v.29 no.5
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    • pp.630-640
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    • 2013
  • It is one of the most critical steps identifying impaired waterbodies exactly in the selection of target water quality indicators for the management of Total Maximum Daily Loads (TMDLs). Excess ratio and excess level were applied and analyzed by the stream zone basis in order to evaluate water impairment for Nakdong, Geum, Youngsan and Seomjin rivers. Each river basin was divided into stream zones in the light of its watershed and waterbody characteristics. Selected water quality parameters discussed in this study were pH, DO, BOD, COD, SS, T-P, T-Coli and F-Coli. The excess ratios of the water quality parameters were used to discriminate water bodies that did not meet water quality standards. The excess levels were used to classify the degradation of water quality. The excess ratios and the excess levels to the water quality criteria of the medium influence areas were used for each stream zone. The results indicate that the excess ratios and the excess levels are varied on the stream zone in each river basin. Three parameters, pH, DO and SS, met water quality standards in all stream zones. The other five parameters indicated very high excess ratios in most waterbodies, and especially T-P and T-Coli revealed to be very high excess levels in some waterbodies. These parameters could be considered as major target indicators for the management of TMDLs.

BIM-enabled Quantitative Indicators for Analyzing Building Circulation in Early Phase of Design (설계초기 동선 분석을 위한 BIM기반 정량 평가지표 및 평가체계에 관한 연구)

  • Shin, Jaeyoung;Lee, Jin-Kook
    • Korean Institute of Interior Design Journal
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    • v.25 no.4
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    • pp.147-155
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    • 2016
  • In order to ensure a certain level of the quality of design, standardized evaluation indicators are being used as an objective criterion. Even though the evaluation indicators are quantifiable, limitations such as inefficiency and inconsistency caused by manual task in the evaluation process still have been found. BIM (Building Information Modeling) technology that is commonly adopted in architectural design process provides an environment which enables us to figure out a building model to be interpreted quantitatively with the basis of the building information model. It supports quantitative, consistent, accurate and quick evaluations so as to improve quality of design even in the initial design phase. This paper aims to establish BIM-enabled quantitative indicators and an evaluation framework to analyze building circulation even in early phase of design. The indicators are composed of 4 types (relative distance, accessibility, simplicity, pedestrian friendliness) and 7 sub-types. The evaluation framework is the process to derive Parameterized Path Value (PPV) as weighting on each indicator. For demonstrating the scalability of the suggested evaluation indicators and the framework, the authors implemented an evaluation tool and a case study has been carried out by using an actual building remodel project.

Development of Quality Assessment Indicators for Statistics Based on Administrative Records (보고통계 품질향상을 위한 품질평가지표 개발)

  • Kim Young-Won;Park Jin-Woo;Kim Sul-Hee;Park Eun-Young;Lee Kee-Jae
    • Survey Research
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    • v.7 no.1
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    • pp.85-107
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    • 2006
  • There has been growing interest in the quality of official statistics based on the administrative records. Such statistics take a large part in the official statistics in Korea, which are distinguished from survey statistics in aspects of data collection process. So we need specific quality management methods appropriate for official statistics based on the administrative records. This paper concerns improvement of the quality of official statistics. We first briefly review some of main issues facing the official statistics based on the administrative records in Korea and then provide quality assessment indicators for improving the quality of official statistics.

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Assessing the ecological aspects of urban parks based on ecological design indicators and location characteristics (생태적 설계지표와 입지특성에 따른 도시공원 생태성 평가)

  • Sohn, heejung;Kim Nayeong;Song, Youngkeun
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.26 no.4
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    • pp.35-50
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    • 2023
  • As urbanization progresses, there is a growing and continuous demand for green spaces that provide ecosystem services. However, increasing the quantity of green spaces within major cities is challenging. Therefore, it is essential to pursue qualitative improvements that consider ecological characteristics of existing green spaces. In this study, we focus on local neighborhood parks in Seoul and present the following two questions through an evaluation utilizing ecological design indicators and land use data: 1. Which factor, design or location, has a greater influence on the ecological quality of neighborhood parks in Seoul? 2. Additionally, when evaluating ecological characteristics, is there similarity between assessments based on land-use data and those utilizing ecological design indicators? For this study, we conducted research on 30 neighborhood parks in Seoul and classified them into mountainous types (adjacent to mountains, natural terrain parks) and urban types (independently designed within 300m without existing forests) based on previous studies. Firstly, we conducted evaluations according to park location types. When comparing the evaluation scores of urban types (14 parks) and mountainous types (16 parks), significant differences were observed with scores of 16.86 and 35.94, respectively. Statistical analysis showed a significant difference between park types. In terms of habitat quality, the average values for urban and mountainous parks were 0.33 and 0.53, respectively, and statistically significant differences were observed between park types indicating differences in ecological potential according to park location. Secondly, when comparing the results of ecological potential evaluations based on park design and external connectivity, a correlation was found between habitat quality and total scores according to evaluation indicators. The correlation analysis showed significant linear relationships between habitat quality and total scores, biodiversity scores, and ecosystem function scores, with high positive correlation coefficients of 0.829, 0.861, and 0.802, respectively. This study holds significance in analyzing the ecological aspects of urban parks through the lens of both park location characteristics and design indicators. The analysis results underscore the importance of planning and managing ecologically sound urban parks contingent upon their location. Moreover, the utilization of appropriate ecological design indicators can help alleviate environmental limitations surrounding parks. Integrating these considerations could enhance the ecological quality and ecosystem services of urban green spaces.

Path Analysis and SERVQUAL for Knowledge Quality Improvement (지식정보 품질향상을 위한 경로 분석 및 SERVQUAL)

  • 박정훈;손소영
    • Journal of Korean Society for Quality Management
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    • v.28 no.3
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    • pp.145-154
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    • 2000
  • Effective management of knowledge is essential to keep up with demands of this challenging information age. The first step for this kind of management would be to define indicators to evaluate the quality of knowledge. In this paper, we use five latent variables (intrinsic quality, representational quality, ease of use of quality, maintainable quality, usage of quality) as basis for a preliminary path analysis for knowledge management. Preliminary study results showed that high intrinsic quality does not necessarily guarantee high frequency of use. A modified questionnaire is made and is used for SERVQUAL. The result of SERVQUAL shows that customers are not relatively happy about both intrinsic quality and its ease of use. Additional path analyses are done for both expected and observed quality indicators. The path model based on the expectation indicated that the presentation method of knowledge would induce its easy maintenance while that based on observation did not back up the same phenomenon.

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A Study on Management Performance by ISO/TS 16949 Quality Management System Certification (ISO/TS16949 품질경영시스템 인증에 따른 경영성과에 관한 연구)

  • Park, Jong-Young;Hong, Jung-Eui;Kim, Kwang-Soo
    • Proceedings of the Safety Management and Science Conference
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    • 2009.11a
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    • pp.269-288
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    • 2009
  • After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

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A Study on Management Performance by ISO/TS 16949 Quality Management System Certification (ISO/TS16949 품질경영시스템 인증에 따른 경영성과에 관한 연구)

  • Park, Jong-Young;Hong, Jung-Eui;Kim, Kwang-Soo
    • Journal of the Korea Safety Management & Science
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    • v.11 no.3
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    • pp.227-237
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    • 2009
  • After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

Evaluation of the Present Managerial Conditions Based on the Established Social and Ecological Impact Standards and Some Suggestions (무등산 도립공원의 사회.생태적 평가기준에 의한 현 진영상태의 평가와 관리방안)

  • 김상오;오광인
    • Journal of the Korean Institute of Landscape Architecture
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    • v.25 no.4
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    • pp.107-122
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    • 1998
  • Visitor Impact Management (VIM) framework was developed in the United States to help recreation resources management to be more systematic and effective. It consists of a series of steps from examining problems and their causes to planning and implementing management strategies in order to solve the problems. This study was conducted to find management problems in Moodeung-san Provincial Park and suggest some alternatives based on VIM framework. Data were collected by on-site survey and a mail-back questionnaire in August of 1996 in Moodeung-san Provincial Park. Out of 1173, 519 respondents (44.2%) were used for the study. According to the study results, there were differences between users' perceptions about the present use of the park and the users' personal norms about the use of the park. That is, while 46% of the respondents considered the park should be used as 'the place for calm and meditiation,' only 19% of the respondents considered the park had been used as 'the place for calm and meditation.' Three social indicators (the number of users, the number of seeing others' inconsiderate behaviors, and the crime) and four ecological indicators (littering, human waste, trail conditions, and water quality of Moodeung-san valleys) were selected for the major managerial indicators of the study area. Generally, five out of 7 selected indicators were in worse conditions than the evaluative standards, Five indicators which were evaluated as in worse conditions include two social indicators (the number of users and the number of seeing others' inconsiderate behaviors) and three ecological indicators (littering, human waste and trail conditions). Two other indicators such as water quality of Moodeung-san valley and the crime were identified to be important for users' recreational experience. More concerns and systematic investigations on these indicators are needed. This study discussed some management strategies to solve the identified problems, and introduced how mangers may make use of these information for recreation resource menagement in the park.

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