• International Journal of Quality Innovation
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• 제2권2호
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• pp.58-68
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• 2001

This paper proposes a method for quantifying the types of quality elements proposed by Kano; namely: attractive quality, one-dimensional quality, and must-be quality. Kano's classification of required quality has helped us improve our thinking in product development. However, his classification is conceptual rather than quantitative, and the conventional techniques of questionnaire and group interview cannot provide quantification of the relationship between the degree of customer satisfaction and the degree of sufficiency of required qualities. This paper describes how a quality element under Kano's quality model can be expressed as a utility function, and describes an application to quality design of a cellular phone.

• Child Health Nursing Research
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• 제12권2호
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• pp.180-188
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• 2006

Purpose: The purpose of this study was to explore family function, social support, perceived quality of life(QOL) in adolescent period and to find out the correlations between family function, social support, perceived QOL in adolescents. Method: The questionnaire to get some information for this study consisted of adolescents'general characteristics, 20 questions regarding family function, 11 questions regarding social support, 8 questions regarding perceived QOL in adolescents. The subjects of this study consisted of 128 adolescents who were living in S area. The data were analyzed by percentage, mean, t-test, ANOVA and Pearson's correlation using the WINSPSS program. Result: The mean score for family function was 3.07(max. : 5) and there was significant difference according to middle-high school student. The mean score for social support was 2.86(max : 5) and there was no significant difference. The mean score for perceived QOL was 4.02(max score: 7) and there was significant difference according to disease condition. There was a positive correlation between family function, social support, perceived QOL in adolescents. Conclusion: Consequently, the development of program, policy assistance and policy implementation to elevate juveniles' perceived quality of life is strongly required.

• 품질경영학회지
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• 제51권4호
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• pp.701-713
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• 2023

Purpose: The primary purpose of this study is to integrate text mining and Quality Function Deployment (QFD) to automatically extract valuable information from customer reviews, thereby establishing a QFD frame- work to confirm genuine customer needs for New Product Development (NPD). Methods: Our approach combines text mining and QFD through topic modeling and sentiment analysis on a large data set of 56,873 customer reviews from Zappos.com, spanning five running shoe brands. This process objectively identifies customer requirements, establishes priorities, and assesses competitive strengths. Results: Through the analysis of customer reviews, the study successfully extracts customer requirements and translates customer experience insights and emotions into quantifiable indicators of competitiveness. Conclusion: The findings obtained from this research offer essential design guidance for new product develop- ment endeavors. Importantly, the significance of these results extends beyond the running shoe industry, presenting broad and promising applications across diverse sectors.

• 한국컴퓨터정보학회논문지
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• 제12권4호
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• pp.221-228
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• 2007

품질기능전개(Qualify Function Deployment, QFD)는 새로운 제품의 품질을 보증하기 위한 전략으로써 일본에서 처음 소개된 기법이다. QFD는 1972년 Mitsubish 중공업의 고베 조선소에서 처음 개발되어 사용되었고, 세계적으로 많은 기업들에서 제품을 개발하기 위한 설계단계부터 많이 사용해 오고 있다. QFD와 관련하여 많은 연구들이 수행되어져 오고 있지만, 비용을 고려한 품질기능전개(Cost-based Quality Function Deployment, QFCD)와 관련된 연구들은 활발하게 수행되고 있지 못한 실정이다. QFD 전개에서 비용을 고려하지 않고 수행되어진다면 현실적이지 못한 결과를 초래할 수 있다. 따라서 본 연구는 QFCD 개념과 수행절차를 소개함으로써 제품개발결과에 대한 효과성과 효율성을 제고하는데 그 목적이 있다.

• 대한안전경영과학회지
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• 제15권1호
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• pp.231-239
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• 2013

This intensity is now on a global scale with countless universities across the globe competing for better services, programs and diplomas. For to counteract such a considerable change, in this paper CTQ(Critical to Quality) is extracted for the improvement of the education quality using QFD(Quality Function Development) in college. QFD is a structured approach to seek out voice of customers, understanding their needs, and ensure that their needs are met. First of all, the requirements of the customer are surveyed and analyzed, and then with these results the strategic alternatives are decided. In sequence, the importance and assessment ratings on the requirement of customers are surveyed. Finally, from the relation between the requirement of customers and the strategic alternatives the CTQ is extracted. The derived CTQ is reviewed and analyzed in detail. It'll have major positive effects on the competitiveness of college as well as the education quality of departments.

• 한국물환경학회지
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• 제23권2호
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• pp.260-265
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• 2007

This study was carried out to complement water quality standards and to establish new concept for water quality standards reflecting current state of water quality in small streams. By this purpose, discriminant analysis was performed and Water Quality Level Model (WQLM) was developed using the data such as EC, BOD, $COD_{Mn}$, SS, T-N, T-P, $NH_3-N$ in 224 agricultural streams. To give water quality level for water quality parameters, it divided into 20% respectively in the order of excellent water quality. On the basis of the lowest water quality level, water quality level of small streams is granted. As a result of it, number of stream corresponding to Level I was no, Level II was 2 streams, Level III was 22 streams, Level IV was 70 streams, and Level V was 130 streams. Average of water quality in each level was the highest in Level V. EC, SS, and T-N of 7 parameters were selected in variance concerned water quality level. By standardized canonical discriminant function coefficient, EC of three variances was the highest in 0.625 at the discriminant power. The next was T-N (0.509), SS (0.414). By discriminant function for water quality level, Level II was equal to $-2.973+19.376{\times}(EC)+0.647{\times}(T-N)+0.009{\times}(SS)$, Level III was equal to $-3.288+19.190{\times}(EC)+0.733{\times}(T-N)+0.041{\times}(SS)$, Level IV was equal to $-4.462+27.097{\times}(EC)+0.792{\times}(T-N)+0.053{\times}(SS)$, and Level V was equal to $-9.117+40.040{\times}(EC)+1.305{\times}(T-N)+0.111{\times}(SS)$. As a result of test at real agricultural watershed of Jeongan and Euidang in Gongju city, the fitness of WQLM was high to 88.78%. But, to get accomplished water quality assessment more exactly in agricultural streams, we had to concentrate and get vast data, and WQLM was modified and complemented continually.

• 산업경영시스템학회지
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• 제18권35호
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• pp.79-88
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• 1995

The Quality Assurance System proposed in this study is based on the functional deployment of quality, which is an integration of the FAST(Functional Analysis System Techique) in VE(Value Engineering) and the Quality Development Method of TQC(Total Quality Control). The proposed Quality Function Deployment is proved to be an efficient tool for the consistent management of quality Assurance in every stages of product life cycle. The purpose of this study is therefore to develop practical and systematic methods for quality assurance activities, so as to satisfy the consumer's needs at the most economic level. To verify the feasibility of this approch, a case study is performed.

• Asia pacific journal of information systems
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• 제8권1호
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• pp.27-42
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• 1998

In a competitive environment, selecting and effectively pursing the right information system investments can be a key factor in sustaining corporate viability and prosperity. This study applies quality function deployment(QFD) to the determination of information system development priority. The intent of QFD is to incorporate the needs of a customer through the various stages of product planning and manufacturing into a final product. The basic idea of our study is to translate the core competence and the competitive environment into the business strategy, and the critical success factors, and subsequently into information system development priority. Our method is applied to a motor company for the determination of the information system development priority. The company case is illustrated step by step with real data of the company and motor market.

• 품질경영학회지
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• 제21권1호
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• pp.199-213
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• 1993

The function-cost matrix table is not constant, but can be changed by many factors including equipment capacity, level of production technique, fluctuation of production volume, and the continuous development of products. Such changes would give the VE analysists additional work burden. By using computer. in this study, much of the time and effort of the function evaluation could be saved, and the efficiency of the analysis could also be enhanced. The application of the function evaluation data of R Company, as a case analysis, to the function evaluation computer program developed in this study resulted in the faster management of function-cost matrix table and function evaluation.

• 대한전기학회논문지:전력기술부문A
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• 제55권2호
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• pp.67-69
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• 2006

A load composition rate estimation algorithm is developed for DSM evaluation system. The algorithm has the structure which is composed of data verification and development and can enhance the data quality Also a hourly weighting function is introduced for maintaining load shapes. The load composition rates of specific industrial customers are obtained and the results of case studies show that a reasonable load composition rate is achieved. Additionally qualify function deployment (QFD) is introduced to enhance quality and reliability of data.