• Journal of Preventive Medicine and Public Health
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• v.35 no.3
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• pp.236-244
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• 2002

Objective : To empirically investigate the relationship of internal and external customer satisfactions, service quality, and customer loyalty in medical services. Methods : This essay proposes an integrated model to explain the causality of internal and external customer satisfactions, service quality, and customer loyalty. To this end, a structural model was developed, consisting of the following factors: internal and external customer satisfactions, service quality, and customer loyalty. The study included 214 sets of data, with 107 sets being collected for both out-patients and in-patients. The data were analyzed using AMOS 4.0. Results : We found the greater the internal customer satisfaction, the greater the out-patient quality of service quality. Secondly, the greater the service quality, the greater the external customer satisfaction of both in- and out-patients. The service quality of doctors, compared to that of the nurses, had a greater effect on external customer satisfaction. Thirdly, the service quality of doctors and nurses affected both internal and external customer satisfactions, which ultimately affected the customer loyalty. Finally the greater the external customer satisfaction, the greater the customer loyalty. Conclusion : This Study confirms the positive relationship among the internal and external customer satisfactions, service quality, and customer loyalty, which proves the doctors quality of service is the primary factor for external satisfaction, and customer loyalty relating to medical services.

• Korean Journal of Occupational Health Nursing
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• v.23 no.4
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• pp.235-244
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• 2014

Purpose: The purpose of this study was to identify quality of sleep and its influencing factor among middle-aged male workers. Methods: The subjects of this study were 411 middle-aged male workers living in Seoul and Gyeonggi-do. The data were based from self-reported using structured questionnaires asking about low urinary tract symptoms, circadian rhythm, quality of life and sleep quality including general characteristics. The data were collected from September 11 to October 31, 2013 and analyzed by t-test, one-way ANOVA, Pearson correlation coefficient and hierarchical regression. Results: Mean score of the sleep quality was $5.03{\pm}2.57$ (range: 0~21) and reported as bad sleep quality in 55.7%. Low urinary tract symptoms (${\beta}$=.30, p<.001), circadian rhythm (${\beta}$=-.17, p<.001), quality of life (${\beta}$=-.14, p<.001) were shown as significant association of sleep quality. Conclusion: Strategies to improve sleep quality in middle-aged male workers are necessary and nursing intervention should be developed to improve education program for prevention and management of low urinary tract symptoms. It is also necessary to legalize the institutional devices to upgrade work environment and to place regulations on overtime at work places in order for these workers to obtain sufficient sleep time for recovery of biological rhythms and improving sleep quality.

• Journal of East-West Nursing Research
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• v.29 no.1
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• pp.15-23
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• 2023

Purpose: The purpose of this study was to identify the effect of sleep quality, rehabilitation motivation, depression, and anxiety on quality of life in occupational accident patients. Methods: The participants were 138 patients who in and outpatient treatment at a hospital affiliated with the Korea Workers' Compensation and Welfare-service Hospital located in Daegu and Daejeon. Data were analyzed by independent t-test, ANOVA, Scheffé test, Pearson's correlation coefficients, and hierarchical multiple regression analysis using SPSS/WIN 25.0 program. Results: Quality of life had a significant negative correlation with sleep quality, depression, and anxiety, respectively, but had a significant positive correlation with rehabilitation motivation. Hierarchical multiple regression analysis showed that anxiety was a major factor affecting the quality of life of occupational accident patients. Anxiety showed 42.7% of explanatory power for the quality of life of occupational accident patients. Conclusion: Based on the results of this study, in order to improve the quality of life of patients with occupational accidents, psychological interventions for anxiety should be provided first in the early stage of treatment.

• Water for future
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• v.15 no.3
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• pp.23-36
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• 1982

The stochastic variations and structures of time series data on water quality were examined by employing the techniques of autocorrelation function, variance spectrum, Fourier series, autoregressive model and ARIMA model. These time series included hourly and daily observation on DO, turbidity, conductivity pH and water temperature. The measurement was made by automatic recording instrument at Noryangjin and Dook-do located in the downstream part of Han River during 1975 and 1976. Hourly water quality time series varied with the dominant 24-hour periodicity, and the 12-hour periodicity was also observed. An important factor affecting 24-hour periodic variation of DO is believed to be photosynthesis by algae. These phenomena might be attributable to periodic discharges of municipal sewage. Noryangjin site showed the more distinct 12-hour periodicity than Dook-do site did, and tidal effect might be responsible for the difference. The water quality, as measured by DO and turbidity, was better in the afternoon compared with the quality in the morning. This change can be explained by the periodic variation of DO, temperature and the amount of municipal wewage discharge. It was also observed that the water temperature at Noryangjin was higher than the temperature at Dook-do. This difference might have been caused by the pollutants that were added to the section between two sites. The correlation coefficients between some of the variables were fairly high. For example, the coefficient was -0.88 between DO and water temperature, 0.75 between turbidity and river flow, and 0.957 between water temperature and air temperature. The lag time of heat transfer from the air to the water was estimated as 24 days. The first order auto-regressive model was appropriate for explaning standardized hourly DO time series. The ARIMA model of (1, 0, 0) type provided relatively satisfactory results for daily DO time series after the removal of significant harmonic value.

• Journal of the Korean Institute of Electrical and Electronic Material Engineers
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• v.18 no.3
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• pp.243-247
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• 2005

In this study, in order to develop low temperature sintering ceramics for ultrasonic vibrator application, PNW-PMN-PZT system ceramics were manufactured according to the amount of CaCO$_3$ addition, and their piezoelectric, dielectric and microstructural characteristics were investigated. The ceramic specimens could be sintered at sintering temperature below 1000 $^{\circ}C$ due to the effect of Li$_2$CO$_3$-CaCO$_3$ liquid phase produced by the reaction of Li$_2$CO$_3$ and CaCO$_3$. At 0.2 wt% Li$_2$CO$_3$ and 0.25 wt％ CaCO$_3$ added specimen sintered at 920 $^{\circ}C$, the density, electromechanical coupling factor(k$_{p}$), mechanical quality factor(Q$_{m}$) and dielectric constant showed the optimal value of 7.78 g/㎤, 0.49, 1396, and 1300, respectively, for ultrasonic vibrator application.ion.

• Proceedings of the Korean Institute of Electrical and Electronic Material Engineers Conference
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• 2004.07b
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• pp.590-594
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• 2004

In this study, lead-free piezoelectric ceramics were investigated for pressure sensor applications as a function of the amount of $CeO_2$ addition at Bi(Na,K)$TiO_3-SrTiO_3$ system. With increasing the amount of $CeO_2$ addition, the density and dielectric constant increased. Electromechanical coupling factor($k_p$) showed the maximum value(kp, 0.39) at 0.1wt% $CeO_2$ addition and decreased above 0.1wt% $CeO_2$ addition., Density, dielectric constant(${\varepsilon}_r$) increased but mechanical quality factor(Qm), piezoelectric constant(d33) decreased in $CeO_2$ addition, respectively.

• Journal of Advanced Marine Engineering and Technology
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• v.32 no.1
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• pp.50-56
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• 2008

Experimental results for forced convection condensation of Refrigerant-22 and ternary Refrigerant-407C(HFC-32/125/134a 23/25/52 wt%) which is being considered as a substitute R-22 inside a horizontal micro-fin tube are presented. The test section was horizontal double-tube counterflow condenser with a length 4,000 mm micro-fin tube, having 8.53 mm ID, 0.2 mm fin height and 60 fins. The range of parameters of mass velocity were varied from 102.1 to 301.0 kg/(m2.s) and inlet quality 1.0. At the given experimental conditions. the average heat transfer coefficients for R-407C were lower than that for R-22 at a micro-fin tube. Over the mass velocity range tested. the PF(penalty factor) for R-22, R-407C were lower than the increasing ratio of heat transfer area by fins, and the EF(enhancement factor) for R-22, R-407C were higher than the increasing ratio of heat transfer area by fins.

• Proceedings of the Korean Institute of Electrical and Electronic Material Engineers Conference
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• 2004.05b
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• pp.173-176
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• 2004

The piezoelectric ceramics for AE sensor piezoelectric devices are desirable to possess higher resonance vibrations. The compositions of $0.9Pb(Zr_xTi_{1-x})O_3-0.1Pb(Mn_{1/3}Nb_{1/3}Sb_{1/3})O_3$ (PZT-PMNS) in this work are selected for obtaining especially large electromechanical coupling factor, high mechanical quality factor and high Curie temperature. This ceramic has higher piezoelectric activity and higher electromechanical coupling factor, but the ceramic has lower Curie temperature. The piezoelectric and dielectric characteristics of PZT-PMNS ternary system are investigated as functions of $Ti^{2+}$, $Zi^{2+}$ mol rate. As the results, MPB(morphotropic phase boundary) in this piezoelectric ceramic is x=0.522. Resonance vibrations of PZT ceramics are investigated as ball-bearing drop test. For the use of AE sensor that driving with pre-amplifier, filter circuit after packed this ceramic and an elastic body.

• Proceedings of the Korean Institute of Electrical and Electronic Material Engineers Conference
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• 2006.06a
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• pp.477-478
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• 2006

Characteristics of InAs/GaAs quantum dot (QD) ridge laser diodes (LDs) are investigated for high-power $1.3\;{\mu}m$ applications. For QD ridge LDs with a $5-{\mu}m$-wide stripe and a 1-mm-long cavity, the emission wavelength of 1284.1 nm, the single-uncoated-facet CW output power as high as 90 mW, the external efficiency of 0.31 W/A and the threshold current density of $800\;mA/cm^2$ are obtained. The linewidth enhancement factor ($\alpha$-factor) is successfully measured to be between 0.4 and 0.6, which are about four times as small values with respect to conventional quantum well structure. It is possible that this result significantly reduce the filamentation of far-field profiles resulting in better beam quality for high power operation.

• Korean Journal of Ecology and Environment
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• v.40 no.2
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• pp.214-222
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• 2007

This study was conducted to assay the relationship between the characteristics of watershed and water quality, and to evaluate water quality characteristics of the classified types by TSI deviation analysis with the collected data from 490 reservoir. Relatively shallow depth (<5m) reservoirs out of selected 490 appeared to be eutrophic. The mean TP concentration in reservoirs with the PFA+UFA/watershed area of above 30% was ${\geq}0.1$ mg $L^{-1}$. The mean TN concentration in reservoirs with the PFA/watershed area of above 25% was ${\geq}2.6$ mg $L^{-1}$. Based on the TSI deviation analysis, water quality parameters in TYPE III reservoirs were in high concentration compared to other reservoirs types. Characteristics of Type III generally showed eutrophic, small DA/RA ratio, shallow depth, and large paddy field and upland field to watershed ratio compared to other types of reservoirs. Both water quality and morpho-physical parameters, Type I and II reservoirs were similar with the exceptions of BOD and chi. ${\alpha}$ concentration. Phosphorus in Type I reservoirs was not the primary limiting factor on algal growth, but significant decrease chl. ${\alpha}$ concentration with the increasing TN/TP indicated that phosphorus was the possible secondary limiting factor. Overall results indicated that type of land use, such as PFA and UFA area in watershed, was important parameters for the assessment of water quality characteristics, and phosphorus was limiting nutrient on algal growth in 490 reservoirs.