• Title/Summary/Keyword: Qualitative User Research

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On the trends and the problems of User Studies (User study의 추이 및 문제점에 관한 고찰)

  • 권은경
    • Journal of Korean Library and Information Science Society
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    • v.11
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    • pp.19-43
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    • 1984
  • There are two broad classes of user studies, in terms of their purposes or a n.0, pplications. One class might be termed basic studies, in which the purpose is to create or obtain knowledge regarding information needs and uses with no particular a n.0, pplication. The second type of study might be termed a n.0, pplied. The aim of second type is preparing standards to evaluate and improve existing information systems or to design new systems. The trends of user study tend toward basic research from a n.0, pplied ones. Furthermore, not only the broad-based studies change with special setting up and subdivided studies, but also the scopes of user study vary social scientist, human scientist, and even common users from limited natural scientists and technologists earlier. The aims of this paper is to summarize continuously pointed problems of user studies and to survey the state of the arts by reviewing the trends of user studies. The major problems of user studies are terminology, conceptualization, and methodology. These terms are essential to this study, and very important to decide the research fields and to select a method of survey, respectively. And in order to predict the user needs, studies of 'information needs' are inevitable instead those of 'information demands' which principally studied till nowadays. On the other hand, to reduce the problems of user studies, it is needed more qualitative studies ever than before and cooperation with other areas, for example, behavioral 'science, psychology, communication science and so forth.

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Proposed concept design for electric vehicle charger in public places (공공장소에서의 전기 자동차 충전기 디자인 콘셉트 제안)

  • Jin, A-Young
    • Design & Manufacturing
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    • v.16 no.2
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    • pp.13-19
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    • 2022
  • Recently, electric vehicles are gaining popularity among many domestic and foreign users due to their eco-friendly advantages of reducing fine dust and environmental greenhouse gases. As the demand and supply of electric vehicles increase, the demand for electric vehicle charging infrastructure is also growing together. Many users are experiencing inconvenience due to poor charging infrastructure, which makes them hesitant to buy electric vehicles. Research on the user experience of chargers in apartment complexes, a common residential type in Korea, is being conducted somewhat, but research on the design of electric vehicle charging devices in public places is insufficient. The purpose of this research is to identify user requirements and complaints based on the product design of the electric vehicle charger in public places and propose a new electric vehicle product design concept that meets the requirements. The research method understood the charging base and status of electric vehicles in public places through literature research and examined and analyzed the characteristics and problems of product design cases that improved the charging problem of electric vehicles recently released in the market. It is intended to identify and analyze the problems of the charging device product design through user interviews, a qualitative research method, and based on this, it is intended to propose a user-centered product design concept that improves major complaints.

What do Smart Home Appliance Users Expect from Smart Washing Machines? -A Qualitative Exploration of Predictive Expectations for Smart Washing Machines- (스마트 가전 사용자는 스마트 세탁기에 무엇을 기대하는가? -스마트 세탁기에 대한 예측적 기대 탐색을 위한 질적 연구-)

  • Heekang Moon;Sunwoo Kim
    • Journal of the Korean Society of Clothing and Textiles
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    • v.47 no.1
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    • pp.85-109
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    • 2023
  • Laundry has traditionally been regarded as one of the most demanding household chores, but the introduction of smart washing machines is changing this perception. Although smart washing machines have been on the market for several years and consumers' perceptions of washing machines have changed, little is known about consumers' perceptions of smart washing machines. The purpose of this study is to determine what users expect from smart washing machines. We conducted two focus group interviews with sixteen participants who had used smart home appliances to acquire qualitative data. Stimuli created by the interviewees were applied in the focus group interviews to collect more insightful data. We analyzed the data using the three-step method and QSR NVivo. Analysis revealed ten categories of predictive expectations, including seven utilitarian attributes (i.e., smart functionality, smart user interface, reliability, controllability, interactivity, functional value, and economic value) and three hedonic attributes (i.e., fashionable value, psychological value, and social value). The results of this study have implications for the development of smart washing machines that would satisfy consumers by taking user expectations into account.

대학도서관 장서구성의 영향요인 분석- 부산대학교도서관 교육학장서를 중심으로 -

  • 김정근;김종성
    • Journal of Korean Library and Information Science Society
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    • v.21
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    • pp.1-55
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    • 1994
  • The present survey aimed at analyzing factors influencing the development of the university library collection, with the special reference to the case of the Education Collection of the Pusan National University Library. For this, the present researchers have identified two areas of influencing factors, i.e.., library factors and user factors. Library factors included collection development policy, manpower, materials received as gift and budget. User factors included faculty and students. For analyzing the factors, the present researchers have relied on qualitative research techniques, using heavily documents produced within the case library, interviews librarians, faculty and students, and observation.

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Incentivizing User Contributions in Idea Crowdsourcing through Quantitative and Qualitative Feedback : A Field Experiment

  • Cho, Sook-Hyun;Lee, Sang-Min;Moon, Jae Yun
    • Journal of Information Technology Applications and Management
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    • v.21 no.3
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    • pp.19-33
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    • 2014
  • Crowdsourcing is a popular tool for firms to harness external knowledge and resources. One variation of crowdsourcing entails the use of corporate channels in social network services (SNS) such as Twitter to hold public idea competitions. This study examined the role of feedback interaction between participants of idea competitions. More specifically, the study examined the impact of incentives to provide feedback on other participants' ideas. We found that idea competitions where explicit incentives were introduced to elicit crowdsourced feedback in the form of qualitative comments resulted in improved idea generation performance-with more ideas generated overall, and more ideas generated through participant collaborations, through increased comment-posting activities. Based on the findings, implications for theory and practice are discussed.

A Study on the Optimum Selection of Railload Line using VE-LCC Analysis - Based on the Optimum Selection of Railway Bridge - (VE-LCC 분석을 통한 철도 노선의 최적안 선정방안 연구 - 교량 선정방안을 중심으로 -)

  • Shin Tae-Kyun;Lee Seung-Hoon;Kwon Jae-Seong;Koo Jeong-San;Koo Kyo-Jin;Hyun Chang-Taek
    • Proceedings of the KSR Conference
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    • 2005.11a
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    • pp.488-493
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    • 2005
  • Railload line design of the railroad construction project should be planed considering the variety of quantitative and qualitative factors, and needs to be selected the optimum altinative weighing from VE/LCC analysis of the planned design. The purpose of this research is for showing selecting plan of the optimum railload line and railway bridge applying VE/LCC analysis in selecting the optimum altinative of railroad construction based on quantitative and qualitative factors, such as initial construction cost, maintenance cost, owner and user's requirements. In this research showed the application plan by each stage using data analysis, function analysis, and alternative evaluation of VE/LCC analysis with AHP and LCC analysis program for the selection. This research is proved the rationality and application of the course of selecting the optimum alternative through case application

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A two-phase model for usability evaluation of software user interfaces

  • Lim, Chee-Hwan;Park, Kyung-S.
    • Proceedings of the ESK Conference
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    • 1997.10a
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    • pp.313-319
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    • 1997
  • There is currently a focus on usability of interactive computer software. Previous research in software ergonomics has indicated the importance of evaluating the usability of software user interfaces. Software developers, interface designers or human foctors engineers often confront the task of comparative evaluation among systems, versions or interface designs. This study presents a structured model for comparative evaluation of user interface designs using usability criteria and measures. The proposed model consists of twomain phases : the prescreening phase ad the evaluation phase. The first phase involves expert judgment-based approach with qualitative criteria. The prescreening phase uses absolute measurement analytic hierarchy process to filter possible altermative interfaces to a reasonable subset. The second phase involves user-based approach such as usability testing, with quantitative criteria. The objective of the evaluation phase is to evaluate a subset of altermatives using objective measures. A set of criteria and measures for evaluating the usability of computer software designs is presented. The proposed model provides practitioners with a structured approach to select the best interface based on usability criteria and measures.

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Multimodal Interface Based on Novel HMI UI/UX for In-Vehicle Infotainment System

  • Kim, Jinwoo;Ryu, Jae Hong;Han, Tae Man
    • ETRI Journal
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    • v.37 no.4
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    • pp.793-803
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    • 2015
  • We propose a novel HMI UI/UX for an in-vehicle infotainment system. Our proposed HMI UI comprises multimodal interfaces that allow a driver to safely and intuitively manipulate an infotainment system while driving. Our analysis of a touchscreen interface-based HMI UI/UX reveals that a driver's use of such an interface while driving can cause the driver to be seriously distracted. Our proposed HMI UI/UX is a novel manipulation mechanism for a vehicle infotainment service. It consists of several interfaces that incorporate a variety of modalities, such as speech recognition, a manipulating device, and hand gesture recognition. In addition, we provide an HMI UI framework designed to be manipulated using a simple method based on four directions and one selection motion. Extensive quantitative and qualitative in-vehicle experiments demonstrate that the proposed HMI UI/UX is an efficient mechanism through which to manipulate an infotainment system while driving.

A Qualitative Study on Information Quality Recognition of Fashion Designers & Merchandisers : Focused on Satisfaction/Dissatisfaction Factors (패션상품기획자의 정보품질 인식에 대한 질적연구 : 이용정보에 대한 만족/불만족요인을 중심으로)

  • Hur, Jin-Hee;Ku, Yang-Suk
    • Fashion & Textile Research Journal
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    • v.12 no.1
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    • pp.68-79
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    • 2010
  • This study was fulfilled in the purpose of proposing construction strategies of fashion information industry through the analysis of information user's satisfaction/dissatisfaction on information quality. The research was performed through a depth interview. Data were collected from 18 fashion information users(designers and merchandisers) who were working at fashion apparel industry during October to November 2007. Results from the study showed that there were three dimensions and 18 components of satisfaction/dissatisfaction on fashion information quality: Information quality(understandability, value-added, level of detail, relevance, diversity, objectivity, completeness, accuracy, quantitativeness), Service quality(responsiveness, accessibility, cost efficiency, empathy, reliability), System quality(currency, ease of use, format, timeliness). And the information users were perceiving that there were some changes in notion of preferring information, searching for information and usage of information.

Investigating Teachers' Perception of the Educational Resource Sharing System in Korea: A Qualitative Research

  • Sewon JOO;Innwoo PARK
    • Educational Technology International
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    • v.24 no.2
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    • pp.115-141
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    • 2023
  • The aim of this research is to understand the perceptions of primary and secondary teachers regarding educational resource sharing systems(ERS) by using a qualitative approach. This study conducted Focus Group Interview(FGI) with 20 primary and secondary school teachers. Interview data were analyzed through inductive content analysis method. The results are as follows. First, teachers placed significant emphasis on high-quality, convenient functions, and reward system for sharing resources. Specifically, teachers identified the necessity for a diverse array of materials, systematic categorization of these resources, and the provision of monetary compensation as essential components. Second, the study participants advocated strategies for revitalizing ERS including enhancing accessibility, constructing user-friendly features, increasing awareness, and establishing a reward system to incentivize the resource sharing. In particular, teachers proposed strategies such as developing mobile-based services and AIdriven data recommendation system. These results provide actionable insights for stakeholders engaged in the design, implementation, and evaluation of resource sharing platforms.