• Journal of Korean Society of Industrial and Systems Engineering
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• v.27 no.4
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• pp.90-93
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• 2004

This paper is case study for ISO 9001/2000 quality management system certification of social welfare. We constructed quality management system for efficient operation for service quality improvement of welfare hall which is society welfare facilities. This paper evaluated operation actual conditions of "G" welfare hall which introduce and operates quality management system according to index of evaluate for society welfare hall and present improvement plan about effect and problem.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2001.01a
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• pp.373-377
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• 2001

This study is to examine the factors that influence the performances of service quality in university hospitals by investigating systematically the condition of service quality. A synthesis of the health care quality is conducted to identify physical quality, operating process quality, and human resources quality that relate to both the overall satisfaction and intention of revisit. Based on the proposed hypotheses, the relationships between the service quality factors and performance are examined using data collected from 167 patients in three hospitals, Korea. Reliability and validity tests are performed for examining its relationship with service quality in health care systems. Total eight independent variables with respect to three service quality levels and two dependent variables for performance are identified for relationships between service quality and performance in health care systems. The results provide health care managers with a managerial insight to the planning function of performance with service quality in health care systems as well as other operations (business, government, or other service organizations) systems. Implication of the study for theory, future studies, and practices are discussed.

• Korean Management Science Review
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• v.23 no.1
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• pp.43-61
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• 2006

This research is an empirical investigation into the dimensions determining the website quality of domestic online shopping malls. A research model that has been formed to find the website quality dimensions is based on DeLone and McLean's information system success model that we adapted to fit the B2C electronic commerce environment by incorporating existing research on IS service quality and website quality. The model incorporates three quality dimensions including the information quality, system quality and service quality, and an attempt was made to empirically examine the relationship between variables of these dimensions and the revisit intent. The results of the study revealed that five quality-related variables were found to importantly contribute to the user's intent to revisit a site : the information accuracy and relevancy, system reliability, ease of use, and on-line support. The paper concludes that the three quality dimensions can serve as a useful framework to evaluate the quality of online shopping mall websites in an attempt to improve the website revisit rate.

• Journal of Power System Engineering
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• v.19 no.2
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• pp.84-89
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• 2015

The occurrence of algae caused by eutrophication of fresh water is a pollution source to destroy the aquatic environment. When the high voltage electric field is applied in the water, When a high voltage is applied to the electric field in the water, the algae can be broken the balance of cell membranes, and is dead. In this paper, we develop a water quality improvement system for generating an electric field having a higher energy than the zeta potential when a high voltage is applied to 4,000V. To ensure the mobility of the water quality improvement system, we designed the PV generation system using the optimal size technique that is based on the model of power lack ratio. By evaluating the output characteristics of the water quality improvement system, power generation characteristics of the PV generation system, and battery charging characteristics, we can show that the proposed system can be applicable to the water quality improvement system inhibiting the growth rate of the algae in the fresh water.

• Proceedings of the KSR Conference
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• 2011.10a
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• pp.27-37
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• 2011

Currently, in the course of introducing rolling stocks, RAMS standard and management by system engineering method apply to rolling stock system. Technical elements and results applied in system introduction phase are just used in acquisition stage, and these are not applied to the standard in railway site. Therefore, it is difficult to apply to standardized technology and quality assurance measure. Due to the establishment of the EU, railway operation system is internationalized and the international railway standards are being discussed in various ways. In addition, standardization is expanded from manufacture to operation and maintenance. It is to provide consistent standard in quality, cost calculation of maintenance technology, maintenance technology and quality assurance in case of international railway safety incidents. Therefore, this study is to find technology, quality and cost management model to be used for choosing railway-operation guidance by considering how technologies & quality have changed in system life cycle, compared with estimated standards, based on the technologies & quality-related result in the process of getting new rolling stocks and management guidance for operation & maintenance process.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.28 no.2
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• pp.60-68
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• 2005

ISO 9000 quality standards families were established in 1987 and have been started to implement Korean industry since early 1990s. ISO 9000 standards families of 1987 were revised in 1994 and 2000, respectively, by request of world wide certification bodies and industry quality experts. This article reviews the necessity of ISO 9001 :2000 revision, quality management principles behind it, and benefits that ISO 9001: 2000 could bring. We summarize responses of foreign industry that ISO 9001: 2000 has been implemented. Survey questionnaire for 23 requirements of ISO 9001: 2000 from manufacturing companies of Busan and Kyungnam provinces are collected. Research hypotheses that there is any difference in quality management system practical application due to company size and implementation motivation are tested using SPSS. Finally, recommendations are provided for operating successful quality management system.

• Magazine of the Korean Society of Agricultural Engineers
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• v.42 no.5
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• pp.94-102
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• 2000

Investigated was the effectiveness of a constructed wetland system on water quality in Hwa-Ong estruarin reservoir, located in Hwasung-Gun, Kyunggi-Do. Procedures for estimation of pollutant loading from watershed and required area for natural systems, and simulation of corresponding reservoir water quality were reviewed. Generally, simulated reservoir water quality was within the reasonable range, and about 15% of total polder farmland was required to meet the agricultural water quality standards. The model was applied based on the current loading condition without additional treatment systems. Wetland system is an ecologically sound treatment system. Therefore, natural systems can be an alternative measure for water quality improvement in polder projects. The area for natural systems was estimated using literature value which might be acceptable at the planning stage. However, pilot system and its experimental data are requisite for large scale field application. WASP5 was proved to be a useful and versatile model, and its application to estuarine reservoir water quality simulation was thought to be appropriate.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.142-148
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• 2006

Data mining is a useful tool for analyzing data from different perspectives and for summarizing them into useful information. Recently, the data mining methods are applied to solving quality problems of the manufacturing processes. This paper discusses the problems of construction of a quality mining system, which is based on the various data mining methods. The quality mining system includes recipe optimization, significant difference test, finding critical processes, forecasting the yield. The contents and system of this paper are focused on the TFT-LCD manufacturing process. We also provide some illustrative field examples of the quality mining system.

• Proceedings of the KIEE Conference
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• summer
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• pp.378-380
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• 2004

Along with the increase of the importance of power quality, many various systems are dedicated in the analysis of power quality nowadays. But there still exists the same problems for realizing such kind of analysis systems well. One is the customization of the power quality measure devices; The other is an economic problem. This paper presents the usefulness and the advantage of the ICD (Intelligent Electronic Device) as the measure device of power quality And this paper detailedly describes the development procedure of web-based power quality monitoring system through ActiveX controls. Now this power quality monitoring system is already applied to the substation automation system.

• The Transactions of the Korean Institute of Electrical Engineers A
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• v.53 no.3
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• pp.152-160
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• 2004

A novel UPQC(Unified Power Quality Conditioner), which consists of series inverter, shunt inverter, distributed generation system, is proposed. The proposing system can compensate reactive power, harmonics, voltage sag and swell, voltage interruption etc. through the change of paralleling operation mode and islanding operation mode. The control strategy for the proposing system was derived using the instantaneous power method. The performance of proposing system was analyzed by means of the PSCAD/EMTDC simulation and the experimental work with the hardware prototype. The proposing system has the ultimate capability of improving power quality at the point of installation on power distribution systems or Industrial power systems and can be utilized for the custom power device in th future distribution system.