• 한국ITS학회:학술대회논문집
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• 한국ITS학회 2007년도 제6회 추계학술대회 및 정기총회
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• pp.244-250
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• 2007

• 품질경영학회지
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• 제27권4호
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• pp.95-113
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• 1999

This paper is to propose an evaluation model of quality system using the concept from the evaluation method of each stage in QFD(Quality Function Deployment). The data of the performance level and weights for the quality system and the job on quality loop in each enterprise has been obtained from the 8 experts who are in charge of quality system construction. Here, the weights were computed by means of the eigenvector method. In this paper, we can acquire the evaluated score for the present level of the quality system. This method will help to manage and improve the quality system. We show the efficiency of this method by illustrating case studies.

• 산업공학
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• 제15권2호
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• pp.114-125
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• 2002

The objective of this paper is to describe a systematic accident scenario analysis method(SASA) adept at creating accident scenarios for the design of safer products. This approach was inspired by the Quality Function Deployment(QFD) method, which is conventionally used in quality management. In this study, the QFD provides a formal and systematic scheme to devise accident scenarios while maintaining objectivity. SASA consists of three key stages to be broken down into a series of consecutive steps:(1) developing an accident analysis tableau,(2) devising the accident scenarios using the accident analysis tableau,(3) performing a feasibility test, a clustering process and a patterning process, and finally(4) performing quantitative evaluation of each accident scenario. The SASA was applied to a case study of child safety seats. The accident analysis tableau devised 2828(maximum) accident scenarios from all possible relationships between the hazard factors and situation characteristics. Among them, 270 scenarios were devised through the feasibility test and the clustering process. The patterning process reduced them to 29 patterns representative of all accident scenarios. Based on an intensive analysis of the accident patterns, design guidelines for a safer child safety seat were recommended. The implications of the study on the child safety seat case were then discussed.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2002년도 춘계학술대회
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• pp.227-230
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• 2002

This paper presents an analytic method of quality function deployment(QFD) that is to maximize customer satisfaction subject to technical and economic sides in process design. We have used Wasserman's normalization method and the analytical hierarchy process(AHP) to determine the intensity of the relationship between customer requirements and process design attributes. This paper also shows cost-quality model the tradeoff between quality and cost as a linear programming(LP) with new constraints that have designated special process required allocating firstly The cost-quality function deployment of piston ring is presented to illustrate the feasibility of such techniques.

• 대한안전경영과학회지
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• 제4권2호
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• pp.169-178
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• 2002

This paper presents an analytic method of quality function deployment(QFD) that is to maximize customer satisfaction subject to technical and economic sides in process design. We have used Wasserman's normalization method and the analytical hierarchy process(AHP) to determine the intensity of the relationship between customer requirements and process design attributes. This paper also shows cost-quality model the tradeoff between quality and cost as a linear programming(LP) with new constraints that have designated special process required allocating firstly. The cost-quality function deployment of piston ring is presented to illustrate the feasibility of such techniques.

• 한국환경과학회지
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• 제23권7호
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• pp.1307-1320
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• 2014

A number of problems associated with environmental noises in urban areas have significantly been considered. Specific measurement and estimation of the environmental noise became a primary issue in local governments. Environmental noise monitoring system is required in order to estimate and verify the a city noise map. However, current monitoring positions may not perfectly represent and incorporate many different view points, such as districts of a city, different utilizations of a city by the law, populations, and classifications and traffics of roads. In addition, scientific method to provide specific noise monitoring positions my not be avaliable in current literature. For this reason, the primary objective of this paper is to propose a new method for introducing a number of monitoring positions in the entire city. First, the quality function deployment (QFD) method was utilized to simultaneously represent both districts and utilizations of a city. Second, a new algorithm to find a number of monitoring positions was proposed by compromising many different view points: populations, classifications of roads and areas, and traffics of roads. Finally, the proposed monitoring positions and a sample noise map was provided for verification purposes. Based on these results, the proposed algorithm including the QFD concept may successfully provide specific noise monitoring positions by simultaneously consider may different view points and requirements of a city.

• 대한인간공학회지
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• 제26권3호
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• pp.81-89
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• 2007

The purpose of this study is to develop data base and interface for sofa consumers and sofa designers. The human sensibility ergonomics method was used to find the consumer needs and Quality Function Deployment (QFD) method was used to extract the designing characteristics required for sofa production. About 200 words and 100 images were gathered from sofa and furniture related catalogs and internet sites to find the best emotional words and images that can express the various sofa aspect. Among the collected words and images, 34 emotional words were selected for sensibility experiment according to the opinions of experts, relations of closeness and frequency of use, and 50 images were selected for the experiment by the diversity. Selected words and images were used for the semantic differential method with 94 subjects, and sensibility characteristics of sofas were defined through various statistical analysis methods including basic statistical analysis, factor analysis and multi-dimensional scale. In reflecting design characteristics of sofas, design factors of sofas were divided into backrest, seat, armrest, neck support and leg, and relative importance of each factor for design was determined with analytic hierarchy process (AHP) by utilizing the experts' opinions. Based on the results above, relationship analysis between emotional evaluation results and design factors was performed. Also, as various sofa images are presented diagrammatically through multidimensional scaling method, it can be used as an important tool for the development of sofa design. This study will contribute improving the product quality of sofas as it enables applying consumer needs into the sofa design.

• 한국식품영양과학회지
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• 제44권9호
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• pp.1388-1398
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• 2015

본 연구의 목적은 고추장 소스의 제품 개발을 위해 소비자 요구에 기반을 둔 Quality Function Deployment(QFD) 모델을 적용하고자 하였다. QFD는 고객의 요구 사항이 제품이나 서비스 개발의 각 단계에 반영될 수 있도록 하는 강력한 품질 경영 도구이다. 고추장 소스 제품 개발에 QFD 기법을 적용하기 위해 먼저 소비자로부터 요구 사항을 도출하고 소비자의 중요도, 수행도 분석을 위해 소비자 설문조사를 실시하였다. 다음으로 전문가 인터뷰를 통해 기술특성을 도출하고 품질표 및 상관관계를 정의하였다. 최종적으로 각 단계에서 수집되고 해석된 데이터를 이용하여 고추장 소스 제품 개발을 위한 품질의 집을 완성하였다. 그 결과 고객인지도 비교에서는 고추장 소스의 신선한 풍미를 가장 중요하게 생각하였으며, 음식 풍미 향상, 음식 활용도 높음의 순으로 높게 나타났다. 고추장 소스의 품질에 대한 요구도와 개선비를 모두 고려하여 우선순위로 연결해 본 결과 신선한 풍미, 음식 풍미 향상, 음식 활용도 높음, 활용 가능한 레시피 제공 등이 높게 분석되었다. 이를 통해 소비자들은 고추장 소스 제품의 외관적인 측면보다는 풍미와 관련된 제품 품질을 더 중요하게 생각하는 것으로 나타났다. 기술특성의 난이도는 구매용이성, 브랜드 개발, 현지 식재료 사용, 독특한 콘셉트가 높게 나타난 반면, 순한 매운맛, 선명하고 탁한 붉은색, 끈적끈적하게 천천히 흐르는 점도에 대해서는 난이도 점수 및 순위가 낮게 나타났다. 기술특성 값을 중심으로 실행 난이도와 기술특성 간의 상호관계를 고려하여 기술특성 우선순위를 매겨 본 결과 용도 다양화에 대한 속성이 가장 높은 우선순위를 차지하고 있는 것을 알 수 있었다. 다음으로 무료 샘플 및 시식, 독특한 콘셉트, 브랜드 개발, 고추장 소스의 입자 보이지 않음 순으로 우선순위가 높게 나타났다. 이를 통해 고추장 소스의 개발과 이의 소비 확대를 위해서는 현지 소비자가 쉽게 접할 수 있는 레시피 개발과 동반 음식을 함께 제안하는 것이 필요할 것으로 사료된다. 고추장은 매운 맛을 내는 소스 중에서 발효라는 공정을 거쳐 제조되므로 이러한 이미지를 부각시켜 기존의 매운 소스와의 차별성을 둔 현지인 맞춤형 포지셔닝 전략이 필요할 것이다. 한편으로는 제품 콘셉트 도출 단계에서부터 소비자가 직접 참여하는 프로슈머 마케팅을 잘 활용하면 그들의 요구사항을 반영한 맞춤 상품을 공급할 수 있을 것이다. 이는 고객 만족도를 높이는 것뿐만 아니라 브랜드에 대한 로열티를 높일 수 있으므로 고추장 소스 콘셉트 개발 시에도 이러한 방법을 이용한다면 소비자의 니즈를 충족시킬 수 있는 차별화된 제품을 개발할 수 있을 것이라 판단된다. 그러나 본 연구는 편의추출법에 의해 설문 대상자를 선정하였고, 미국의 뉴욕 맨해튼과 중국의 베이징이라는 지역적 제한점을 갖고 있어 미국과 중국 대부분의 소비자 니즈를 반영했다고 보기에는 어려움이 있다. 이에 따라 향후 외적 타당도의 저해 요인들을 감소시킬 수 있는 소비자 계층에 따른 샘플링, 지역적 범위를 확장시킨 조사 설계 연구가 필요할 것으로 사료된다.

• 산업경영시스템학회지
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• 제24권67호
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• pp.77-82
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• 2001

A study was conducted to develop a better classification method of Consumer Attributes that can enhance user-centered product design process. A modified QFD(Quality Function Deployment) survey form based upon Fuzzy set theory was proposed which contains 9 steps of importance level, and Certainty and Necessity function to improve the reliability of extracted consumer attributes. To verify the betterment and advantage of proposed classification method, a series of questionnaire survey was performed. Thirty male and 30 female university students were participated in the survey using a VCR as a target product. The result of the study showed that 80% of subjects were preferred the proposed classification over existing method. A cluster analysis was performed to further verify the betterment of the proposed method. The result also supported that the proposed classification method is more reliable and enhanced method in extracting consumer attributes and can be applied in the product design.

• 대한기계학회논문집A
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• 제37권11호
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• pp.1407-1413
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• 2013

하이브리드 굴삭기는 기존 굴삭기와 달리 선회구동계에 유압모터를 대신하여 선회전동기를 사용하고 있다. 하이브리드 굴삭기의 신뢰성을 평가하고 보증하기 위해서는 기계와 전기적인 고장모드가 조합되어 고려되어야 한다. 특히, 하이브리드 굴삭기용 선회감속기는 가혹한 실외환경에서 운용되므로 시작품에 대한 현장작동조건을 고려한 가속수명시험이 수행되어야 한다. 본 연구에서는 선회구동계 중선회감속기에 대한 가속수명시험 기법의 개발을 위하여 FMMA, FMAECA, FTA 및 QFD와 같은 정성적 신뢰성기법을 활용하였고, 개발된 가속조건에 의한 수명시험결과를 유분석 기법 등을 활용 분석하여 평가대상 시료가 목표 신뢰도를 만족함을 확인하였다.