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A Model of Quality Function Deployment with Cost-Quality Tradeoffs  

우태희 (서일대학 산업시스템경영과)
박재현 (서일대학 산업시스템경영과)
Publication Information
Journal of the Korea Safety Management & Science / v.4, no.2, 2002 , pp. 169-178 More about this Journal
Abstract
This paper presents an analytic method of quality function deployment(QFD) that is to maximize customer satisfaction subject to technical and economic sides in process design. We have used Wasserman's normalization method and the analytical hierarchy process(AHP) to determine the intensity of the relationship between customer requirements and process design attributes. This paper also shows cost-quality model the tradeoff between quality and cost as a linear programming(LP) with new constraints that have designated special process required allocating firstly. The cost-quality function deployment of piston ring is presented to illustrate the feasibility of such techniques.
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