• Journal of Korean Society for Quality Management
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• v.37 no.2
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• pp.68-77
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• 2009

There are many quality control(QC) tools useful for solving quality problems. In this paper, QC 7 tools, new QC 7 tools, and other quality tools are first compared with respect to their frequency of use. We suggest an integrated problem-solving procedure to systematically deal with various quality problems. For each step a streamlined flow chart is presented to help the practitioners to adopt relevant tools depending on certain situations they face. The procedure will help quality practitioners solve field quality problems.

• Journal of Korean Society for Quality Management
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• v.31 no.3
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• pp.136-159
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• 2003

The purpose of this paper is to propose the effective guidance of Quality Circle(QC) activities. Since 1975, variety of organizations in Korea have widely implemented QC activities for their management systems. The industries have enthusiastically used QC activities and were influenced from them. However, the academics were less interested in this subject, as a result, there were no systematic guidances for QC activities. Thus, in this paper, the effective guidance for QC activities were suggested which were based on the survey from QC proceedings presented in the companies, in the local areas and the national wide contests. As a result, the first main issue is to pick repeated mistakes up during the process period such as unmatched the causes and effects relations in characteristics diagrams, improper selection of important control items in Pareto diagram and so on. Secondly, how to overcome statistics and use them for QC activities. Thirdly, to remind team members about Quality Control 7 tools. Finally, Minitab(Release-13) software has been found that it is not matched with using Korean Standards(KS).

• Proceedings of the Safety Management and Science Conference
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• 2010.04a
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• pp.509-517
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• 2010

The paper proposes the misuse types of statistical quality tools according to the kind of data and the number of population in DMAIC process of six sigma. The result presented in this paper can be extended to the QC story 15 steps of QC circle. The study also provides the improvement methods about control chart, measurement system analysis, statistical difference, and practical equivalence.

• Journal of the Korea Safety Management & Science
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• v.14 no.4
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• pp.281-289
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• 2012

Recently, creative innovation has become a major topic in management innovation and due to this, various researches on its need and methodologies are being performed. According to previous studies on ambidexterity, explorative innovation is closer to divergent and right-sided brain, while exploitative innovation is closer to convergent and left-sided brain. Five attributes of the questionnaires were developed based on right-sided and left-sided brain theory. Also, 25 problem solving tools were selected according to previous studies. QC 7 Tools and new QC 7 Tools were frequently used in Six Sigma projects. Other 11 problem solving tools were selected with consideration on its usage frequency. Survey questionnaires were distributed to 25 Six Sigma consultants and 22 were retrieved for this study's use. As a result, 14 tools were identified to hold exploitative attribute while 11 tools were identified to hold explorative attributes.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2001.11a
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• pp.169-186
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• 2001

The researches about the general flow of new product development process was achieved in various field. But there was little discussion about the methodologies and tools used in that process. So we suggest new DEA model as the methodology that determines sustainable price and quality attributes and this can substitute econometric hedonic methodology. To make smooth surface composed of quality attributes and price, we use QC-DEA model. Additionally we make AR-QC DEA model by introducing AR to reflect consumer perceptions on quality attributes. AR-QC DEA overcomes the limits of parametric methodology and represents product-specific shadow prices, so it is possible to supply the information about quality attributes and price combination in new product development process and to simulate easily whether new product can exist in the market. Finally by empirical research on notebook computer we can show that AR-QC DEA has the ability to explain market change.

• Korean Journal of Construction Engineering and Management
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• v.24 no.1
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• pp.40-50
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• 2023

Quality control (QC) is an essential work for the successful construction project execution. Recently, robust application of ICT to the QC tasks leads to utilizing innovative technologies and equipment. However, overall planing of QC works needs to take place before applying new technologies to each and individual QC task. The objectives of this research involve developing a database and an algorithm that identifies QC tasks and related information upfront. In addition, the researchers developed a methodology to generate inspection tasks in conjunction with construction work tasks. The Korean Ministry of Land and Transportation provides standard supervision checklists. They were classified based on criteria of inspection items, methods, period and the scope. Reinforced concrete work was selected as a case study for validation of the method. This framework can function when planing construction tasks with any type of planning tools and innovative technologies. The researchers expect this framework may contribute to various construction projects when developing QC plans and tasks with applicable technologies.

• Journal of Engineering Education Research
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• v.10 no.4
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• pp.29-42
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• 2007

The 'Program outcomes and assessment' is an important criterion evaluating of engineering education in accreditation of engineering education. ABEEK prescribes program outcomes which are the basic capabilities in the application of the fundamental knowledge and practical tools of the engineering field. Also ABEEK asks to prove that all programs are constructed a proper educational curriculum and are satisfied program outcomes and CQI. Therefore program outcomes must satisfy both two key points. First, as a quality control aspect, engineering programs must prove that graduates of accredited programs can perform twelve capabilities. Second, as a continuous quality improvement aspect, accredited programs have to upgrade a level of engineering educational quality. Consequently the purpose of study is to introduce a new model for CQI and QC systems, implementing strategies as an actualizing of program outcomes.

• Journal of the Korea Safety Management & Science
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• v.15 no.2
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• pp.243-253
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• 2013

This research paper introduces the application and implementation of medical decision metrics that classifies medical decision-making into four different metrics using statistical diagnostic tools, such as confusion matrix, normal distribution, Bayesian prediction and Receiver Operating Curve(ROC). In this study, the metrics are developed based on cross-section study, cohort study and case-control study done by systematic literature review and reformulated the structure of type I error, type II error, confidence level and power of detection. The study proposed implementation strategies for 10 quality improvement activities via 14 medical decision metrics which consider specificity and sensitivity in terms of ${\alpha}$ and ${\beta}$. Examples of ROC implication are depicted in this paper with a useful guidelines to implement a continuous quality improvement, not only in a variable acceptance sampling in Quality Control(QC) but also in a supplier grading score chart in Supplier Chain Management(SCM) quality. This research paper is the first to apply and implement medical decision-making tools as quality improvement activities. These proposed models will help quality practitioners to enhance the process and product quality level.

• Journal of Korean Society for Quality Management
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• v.38 no.3
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• pp.340-353
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• 2010

Properly designed and well-executed services enable e-commerce companies to capture the unique needs and preferences of customers, help them build customer loyalty, and thereby, strengthen their competitiveness in the marketplace. An object of this study is the new open-market company and it has only 3 percent of the market share. Therefore, it is needed to raise the market share by improving the service qualities. This article presents a six sigma project for service quality improvement in the open-market company. This study was carried out based on five steps of DMAIC which is six sigma technique. First, a defect rate was defined as unsatisfaction rate. In addition, 50-people data was analyzed and it was shown that the defect level was 2.5 sigma level. In this study, in order to raise the sigma level, novel eight action items were determined based on SIPOC, FDPM, cause and effect diagram, matrix chart, Pareto chart and statistical analysis.

• Proceedings of the Korean Society for Quality Management Conference
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• 1998.11a
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• pp.673-679
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• 1998

The paper aims to apply a model of continuous quality improvement (CQI) to Taiwan provincial Pin Ton hospital. Tools of quality control were used both total quality management (TQM) and quality control circle (QCC) in order to approach the objective of ${\ulcorner}$higher quality, higher efficiency, lower cost${\lrcorner}$. During two years, this hospital has organized thirteen QC circles that were classified three categories according to that objective: four circles work for higher quality; the other four circles work for higher efficiency; five circles for lower cost. After implementation, several results were found from two viewpoints. From viewpoint of tangibility, one of the most outcomes is to reduce labor cost from 56 persons to 28 persons of temporary employees. From viewpoint of intangibility, the result was evaluated using radar chart to compare the difference after improvement. This paper is going to report the process of CQI for the hospital management because it is a new issue in Taiwan since 1997