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A Study on Implementing the QC Tools for Systematic Problem-Solving  

Yun, Tae-Hong (Department of Quality Assurance, Samhyun Engineering Co.)
Kim, Chang-Yeol (Gyeongsang National University)
Byun, Jai-Hyun (Gyeongsang National University)
Publication Information
Journal of Korean Society for Quality Management / v.37, no.2, 2009 , pp. 68-77 More about this Journal
Abstract
There are many quality control(QC) tools useful for solving quality problems. In this paper, QC 7 tools, new QC 7 tools, and other quality tools are first compared with respect to their frequency of use. We suggest an integrated problem-solving procedure to systematically deal with various quality problems. For each step a streamlined flow chart is presented to help the practitioners to adopt relevant tools depending on certain situations they face. The procedure will help quality practitioners solve field quality problems.
Keywords
systematic problem solving; QC 7 tools; new QC 7 tools; statistical methods; PDCA; DMAIC;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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