• Journal of Korean Society for Quality Management
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• v.5 no.2
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• pp.29-38
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• 1977

The QC circle is a small group organized for accomplishing the company's purpose of improving constitutions of the enterprise, developing the capabilities of the mem-bers and improving human relations. The present study intends to investigate the current situations and problems of the QC circle and to develop most effective models for QC circle movement in Korea. For this purpose the author surveyed 93 QC circles and interviewed more than 20 QC circle members and managers. The author has concluded that it is necessary to: 1. establish the authority and duty of the QC divisions. 2. train the top and middle management, especially the indirect divisions manage-ment. 3. motivate the QC circle members for achieving their purpose.

• Korean Journal of Social Welfare
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• v.40
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• pp.97-130
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• 2000

The purpose of this paper is a case study on welfare QC circle which is considered as one of the management techniques to improve service quality among recently changing welfare environment. Futhermore this paper is also to suggest a new introduction of the welfare QC circle in korean social welfare agency. To accomplish these purpose, this study theoretically examines activity process and techniques of welfare QC circle. In practice, three social workers and one supervisor working at 'D' community welfare center in pusan are participated during six months. As a result, we founded the specific problems that is aroused from youth volunteer group within by fish bone chart, and proposed the alternative choices by 5W1H check sheet, and also certified to decrease turnover ratio in youth volunteering by pareto chart. This study, however, has its limitation in selection only one case study on welfare QC circle of youth volunteering. Welfare QC circle could be much contributed as one of the management techniques to enhance the quality of social welfare service from the viewpoint of the customer, If it is well developed korean welfare QC model which is suitable to social welfare organization and service. Therefore, in order to introduce welfare QC circle in korean social welfare organizations, I would like to suggest to find out a useful text of welfare QC and organize some welfare QC study groups including other suggestions.

• Journal of Korean Society for Quality Management
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• v.9 no.1
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• pp.46-50
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• 1981

The aim of this study lies in seeking the desirable countermeasure for the QC Circle Activities in Stagnation, through the componative study of QC Circle Activities in the companies of the two nations Korea and Japan. This study will be treated in the various aspects, for example, the motives of the initation of QC Circle, aim of the activities, themes of QC meeting, meeting time, the extent of support of superior of staff, over times payment, the cause of mactivity, etc. And according to the data and experience, the reasonable way of QC Circle Activities will be suggested.

• Journal of Korean Society for Quality Management
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• v.31 no.3
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• pp.136-159
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• 2003

The purpose of this paper is to propose the effective guidance of Quality Circle(QC) activities. Since 1975, variety of organizations in Korea have widely implemented QC activities for their management systems. The industries have enthusiastically used QC activities and were influenced from them. However, the academics were less interested in this subject, as a result, there were no systematic guidances for QC activities. Thus, in this paper, the effective guidance for QC activities were suggested which were based on the survey from QC proceedings presented in the companies, in the local areas and the national wide contests. As a result, the first main issue is to pick repeated mistakes up during the process period such as unmatched the causes and effects relations in characteristics diagrams, improper selection of important control items in Pareto diagram and so on. Secondly, how to overcome statistics and use them for QC activities. Thirdly, to remind team members about Quality Control 7 tools. Finally, Minitab(Release-13) software has been found that it is not matched with using Korean Standards(KS).

• Journal of Korean Society for Quality Management
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• v.12 no.1
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• pp.2-8
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• 1984

This paper is a study on the activation of Factory Saemaul QC circle activities contributing much to the management of enterprises. One hundred seventy leaders of QC circles were served as subjects. The factors to activate QC circle activity have been obtained in terms of multivariate analysis. It was observed from the result of the diagnosis that the independency, the relationship of the office-organization and the ability of the achievement-expression are the general problems of Korean enterprises.

• Journal of Korean Society for Quality Management
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• v.5 no.1
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• pp.30-35
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• 1977

• Journal of Korean Society for Quality Management
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• v.45 no.4
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• pp.903-916
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• 2017

Purpose: The paper analyzes empirically the causal relationship between customer-oriented Quality circle activities and Business Performance for Korean service firms. We compare the operational characteristic behavior of the service firms and business performance. Methods: In this study, we used 3 variables, QC activities, Employee commitment and business performance. Especially, Service SME's QC Circle activities were analyzed in related with growth of company on the basis activities such as Leadership(team), improvement activity, Organizational learning, customer-focus activity and employee suggestion. Results: The result of analysis showed that employee commitment affected significantly on financial performance and non-financial performance and in turn, improvement activities, Organizational learning and customer-focus activity affected significantly on business performance (financial and non-financial). Conclusion: In the summary of the characteristics of this study based on the research results, first, segmenting the QCC activities in the service business into 5 elements can be considered to be differentiated from the existing researches in the aspect of utilizing the organization's objective-oriented variables differently from the researches utilized the variables related personal characteristics. Second, this study suggested the recent research results that suggested the problems of the QCC clearly, through which what new QC story approach was suggested has working level value in the aspect of activating the service QCC.

• Journal of Korean Society for Quality Management
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• v.33 no.2
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• pp.22-31
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• 2005

Currently the problem of how to effectively integrate between six sigma and quality control circle is a matter of concern in the korea's manufacturing companies. In this paper we try to find the reasonable organizational alternatives and problem solving procedure by related literature surveying and empirical study. And we ascertain whether it is significant by conducting a survey on 51 six sigma consultants and black belts.

• Journal of Korean Society for Quality Management
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• v.6 no.1
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• pp.23-26
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• 1978

The purpose of this study is to find the problems, which occurs in the course of the acceptance and the propulsion of the Q. C. circle, the accomodational attitude, and the desirable circumstances for the Q. C. circles, to be of help to settle firmly the "Sae-ma-eul" (New-Community) Movement in the industrial fields, and Q. C. circle and to fix the Q. C. of Korean style through the investigation of the 310 Q. C. circles, which was selected at random from entered circles to the Q. C. Propulsion Headquarters until July, 1977, through the questionaire and interviews.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.10 no.15
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• pp.45-50
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• 1987

Laborers have its great effect upon the quality of the manufactured goods directly. This presentation will treat its subjects to rearrange the QC Circle activities in Korea concerned with the Korean way of living and their judgement of value, and present its direction in future. Examining all the present problems such as the occupational morality of the Korean people, wages, labor productivity and its distribution, working hours, disaster, separation rates, and we will see how those factors effect the laborer`s expectation, his will to work and $\Omega$ C Circle activities, compared with those of Japan.