• 한국지역사회생활과학회지
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• 제21권3호
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• pp.285-298
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• 2010

This study aims to analyze teachers job satisfaction according to the working environment of teachers working in child-care centers and to investigate which variables of the working environment relate to job satisfaction of child-care teachers. The main results of this study were as follows. First, married teachers are more satisfied with the job itself, supervision, and colleague relations compared to teachers who are not married. Teachers with certificates are more satisfied with the job itself compared to teachers without certificates. Second, teachers's job satisfaction is significantly correlated with their salary, welfare, and colleague relations. Also teachers' job satisfaction is correlated with responsibility in the case that teachers have a good relation with their principal and child-care parents. Third, the results of this study show that teachers consider substitute teachers, vacation systems, day care systems, compliant with the ratio of teacher and children, job security, order of legal status as important. With regard to external compensation, teachers want salary increase, payment on overtime labor, flexible work-time, use of both full-time and part-time teachers, expansion of educational materials, increase on purchasing cost for textbooks and materials. To improve the quality of child-care teachers' working environment as well as their satisfaction, practical policies need to be implemented.

• 농촌계획
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• 제24권1호
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• pp.75-87
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• 2018

The purpose of this study was to investigate how the operating system quality of Cheongwon Organic Festival, a local festival held in Cheongju, affects visitor satisfaction, and to also revitalize the Cheongwon Organic Life Festival through this study. 344 visitors of the Cheongwon Organic Life Festival were recruited to become participants of this study using a random sampling method. There were significant differences in the evaluation of the operating system quality at the Cheongwon Organic Life Festival depending on the visitors' gender, age, education, household income, acquisition of information, purpose of visit, considerations of the purchase of festival goods, purchase of a pre-sales ticket, and residence.Different factors such as the visitors' gender, age, education, household income, acquisition of information, purpose of visit, considerations while purchasing festival goods, and residence impacted the visitors' satisfaction of their visit to the Cheongwon Organic Life Festival. It was found that there was a correlation between the operating system quality at Cheongwon Organic Life Festival and the visitors' satisfaction. The operating system quality as a whole and the event programming showed the highest correlation with the visitors' satisfaction.

• 복식문화연구
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• 제14권3호
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• pp.514-527
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• 2006

It can be said that the ultimate goal of advertising is creating consumers' buying intention and buying behavior toward advertised goods. But literature suggests that ads have both intended and unintended consequences, and one of the unintended consequences is that the idealized images of physical attractiveness found in advertising have negative impact on girls' and womens' self-perceptions. Thus, this study, using social comparison theory as a framework, was designed to investigate the influences of the images of models in ads portrayed in TV and fashion magazines on the purchasing intention, self-esteem and body satisfaction of college women. Using an experimental stimulus, a moving picture representing thin and attractive models in the context of advertising fashion goods, two conditions were manipulated and the subjects were placed into one of two groups randomly, the experiment group and the control group. The experiment group only was exposed to the ads portraying highly attractive models. Data were collected from two groups using same questionnaire. The data were analyzed using t-test, two-way ANOVA, and descriptive statistics. The findings were as follows: 1. The thin and attractive image of models in ads on buying intention had significant positive influence on buying intention(p<.05). 2. The thin and attractive image of models in ads had significant negative influences on self-esteem(p<.05). 3. The thin and attractive image of models in ads had significant negative influence on body satisfaction(p<.05). 4. The ideal body internalization had significant negative influences on body satisfaction(p<.05), but interaction effect of model's image and ideal body internalization on body satisfaction was not significant.

• 디지털융복합연구
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• 제13권9호
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• pp.161-167
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• 2015

소셜커머스에서 어떤 정보를 어떻게 소비자에게 제공하느냐에 소비자 만족이 결정되어지기 때문에 지속적인 구매의사를 가지는 소비자를 확보하기 위해서는 상품 및 서비스 등의 정보품질이 중요한 요소이다. 따라서 소셜커머스를 통한 구매행동을 하는 중국소비자들에 대한 폭넓은 이해를 위해서, 정보품질 관점에서 소셜커머스 만족을 어떻게 높일 것인가에 대한 연구가 필요하다. 이에 본 연구는 소셜커머스가 제공하는 정보품질이 소비자의 만족도에 미치는 영향에 대해 규명하고자 한다. 실증분석을 위해 소셜커머스에서 제품이나 서비스를 구매한 경험이 있는 250명의 소비자를 대상으로 하였고, SPSS 22.0과 AMOS 22.0 통계패키지를 활용하여 연구모형을 검증하였다. 연구 결과에 따르면 가격 정보품질을 제외한 상품 정보품질, 서비스 정보품질, 소셜 정보품질은 소비자의 만족도에 유의한 영향을 미치는 것으로 나타났다. 본 연구의 시사점은 빠르게 성장하는 중국 소셜커머스 시장에서 한국기업에게 새로운 시장 기회를 제공할 것으로 기대된다.

• 농업생명과학연구
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• 제43권2호
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• pp.65-78
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• 2009

본 연구는 농산물인터넷 쇼핑몰을 이용하는 소비자들의 만족도에 영향을 미치는 요인들을 조사분석하고, 그 만족요인과 구전(추천)의도와의 관계를 규명하는데 목적을 두었다. 실증적 분석결과를 요약하면 인터넷 쇼핑몰 구매동기는 신뢰성보다 편리성이 가장 큰 요인으로 나타났다. 고객만족요인은 신뢰성, 상품의 다양성, 배송 및 고객지원, 보안성 등으로 조사되었으며, 이에 대한 만족도는 배송 및 고객지원이 가장 높고, 상품의 다양성은 다소 낮았다. 인터넷 쇼핑몰 활성화를 위한 개선과제는 반품, 환불 및 고객불만 사항의 신속한 처리가 가장 요구되고 있으며, 안전하고 다양한 결제시스템의 구축, 다양한 이벤트 및 고객서비스, 물량조달체계의 구축 등이 필요한 것으로 나타났다. 특히 서비스품질에 있어서 신뢰성과 보안성에 대한 소비자만족이 구전의도에 크게 영향을 미치며, 시스템 품질에 대한 만족도 구전의도에 비교적 큰 영향을 미치는 것으로 나타남으로써 이에 대한 개선이 시급한 것으로 판단된다.

• 인터넷정보학회논문지
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• 제20권5호
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• pp.67-77
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• 2019

Today, companies are making efforts to improve the performance of workers by utilizing various IT-based mobile and internet devices. In pharmaceutical companies, salespeople are using the e-brochure to search for diverse expertise in real time. Through the e-brochure, pharmacists and doctors can be provided with the information they need, thereby increasing confidence in pharmaceuticals and salespeople. Salespeople can also use e-brochures to improve their work performance and to be more satisfied with their jobs. This study examines which functions of e-brochures satisfy salespeople and what attitudes to the e-brochures they need to have. This paper explains the effect of satisfaction and attitude to the e-brochures on job satisfaction through self-efficacy with statistical analysis. As a statistical result, the functions of e-brochures (professional knowledge, massive amount of data, easy searching, information updates, and the reflection of feedback) and attitudes to the e-brochures (importance, intention to use, belief in improvement, efficacy to use, and negative cognition) influence on self-efficacy of salespeople. Further, self-efficacy has mediating effects on the relationship between the functions of e-brochures / attitudes to e-brochures and job satisfaction. Exceptionally, the mediating effect of self-efficacy was not significant in relation to information updates / reflection of feedback and job satisfaction. These results will explain what functions should be focused for the future development of e-brochures. It will also suggest what attitudes the salespeople should have about e-brochures. Through these efforts, salespeople will be able to utilize new technology of e-brochures to satisfy their jobs and improve their performance.

• 유통과학연구
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• 제16권12호
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• pp.23-31
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• 2018

Purpose - The purpose of this study was to set brand awareness and brand image as independent variables from Keller's (1993) definition of brand equity and to analyze whether those variables have an influence on customer satisfaction and customer loyalty with perceived quality and value as mediator variables. Research design, data, and methodology - Data is collected through questionnaires from 200 of responders. Survey respondents were young people who use convenience stores. Questionnaires were tested in October 2017. SPSS and AMOS were used for structural equation as an analysis method. Results - The analysis results specified above can be summarized as follows: 1) Brand awareness had statistically significant influence on perceived quality and perceived value; 2) Brand image had a positive (+) influence on perceived quality and had no significant influence on perceived value; 3) Perceived quality and perceived value had a significant influence on customer satisfaction, and customer satisfaction had a statistically significant influence on customers' repurchase intention. Conclusions - Brand awareness and brand image had an influence on young consumers' decision-making process for purchasing PB food products. Convenience stores have to focus on developing food products with brand awareness and brand image more suitable for satisfying consumer preferences.

• 한국의류학회지
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• 제42권2호
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• pp.237-250
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• 2018

This study improves maternity clothes worn by pregnant women across each trimester. A total of 164 survey results from pregnant women living in the metropolitan area around Seoul, South Korea were received from November 2015 to July 2017. The results of this study were as follows. First, Internet shopping purchases were significantly lower during the first trimester of pregnancy than during the mid-trimester and third trimester (p<.001). Further, satisfaction levels with most items purchased online were significantly lower in the first trimester of pregnancy. Regarding the purchase price, there was no difference according to the pregnancy trimester. During the first trimester of pregnancy less body shape changes occur than in the mid-trimester and third trimester; however, the first trimester shows the lowest satisfaction levels for each item of maternity clothing and most body parts when worn. There were also no differences according to pregnancy trimester in terms of preferred maternity clothes purchased, but there were significant differences according to occupational status. Working pregnant women generally preferred not to reveal their body shape.

• 유통과학연구
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• 제18권9호
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• pp.45-53
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• 2020

Purpose: This study aims at investigating consumers' choice in online food purchasing behavior and the impact on repurchase for fresh food delivery which has recently shown rapid growth in Korea. The study focuses on the user experience factors af fecting satisfaction and intention to continuously use the online food market. Research design, data and methodology: The survey was conducted by 309 people who had purchased fresh food online, and the analysis was conducted using SPSS and AMOS. Structural Equation Modeling was used for the analysis for the verification of hypotheses. The factors that consumers value when ordering fresh food delivery services were defined as system quality, service quality, commodity quality, brand characteristics, and economics from the preceding study and the relationship between satisfaction and willingness to repurchase was verified. Results: When consumers purchase fresh food online, system quality, product quality, brand characteristics, and economics have had a significant impact on satisfaction. Meanwhile, of the five optional attributes of consumers, only economic efficiency has been verified to have a statistically significant impact on repurchase intentions. Conclusions: The results of the study suggested factors that consumers consider important when ordering fresh food online, providing basic data for companies to develop related strategies.

• 복식문화연구
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• 제18권3호
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• pp.541-549
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• 2010

The purposes of this study were to examine the slacks purchases and wearing satisfaction among old-aged women who were highly dissatisfied with their bodies and fit due to physical changes and to provide some basic data needed to develop slacks patterns to meet their needs. A survey was taken among 223 old-aged women aged 60~79 living in Seoul. Using the SPSS 12.0 program, the collected data were analyzed in descriptive statistics, t-test, and crosstab. The result were as follows: the most used place for them to shop slacks was a market(including the Dongdaemun and Namdaemun market), which was followed by a department store and a discount store in the order. As for their preference for slacks according to age, those who were in their sixties most preferred straight-line slacks, while those who were in their seventies semistraight-type slacks. As for fit for each body part according to age, there were significant differences only in crotch length. Those who were in their seventies were more dissatisfied with crotch length than those who were in their sixties, feeling that crotch length was short. As for their experiences of repair after purchasing a pair of slacks, 82.5% said they had such an experience. Most of the repairs with length, waist and slacks width involved in size reduction.