• 제목/요약/키워드: Purchasing Attribute

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Brand Personality of Global Automakers through Text Mining

  • Kim, Sungkuk
    • Journal of Korea Trade
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    • 제25권2호
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    • pp.22-45
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    • 2021
  • Purpose - This study aims to identify new attributes by analyzing reviews conducted by global automaker customers and to examine the influence of these attributes on satisfaction ratings in the U.S. automobile sales market. The present study used J.D. Power for customer responses, which is the largest online review site in the USA. Design/methodology - Automobile customer reviews are valid data available to analyze the brand personality of the automaker. This study collected 2,998 survey responses from automobile companies in the U.S. automobile sales market. Keyword analysis, topic modeling, and the multiple regression analysis were used to analyze the data. Findings - Using topic modeling, the author analyzed 2,998 responses of the U.S. automobile brands. As a result, Topic 1 (Competence), Topic 5 (Sincerity), and Topic 6 (Prestige) attributes had positive effects, and Topic 2 (Sophistication) had a negative effect on overall customer responses. Topic 4 (Conspicuousness) did not have any statistical effect on this research. Topic 1, Topic 5, and Topic 6 factors also show the importance of buying factors. This present study has contributed to identifying a new attribute, personality. These findings will help global automakers better understand the impacts of Topic 1, Topic 5, and Topic 6 on purchasing a car. Originality/value - Contrary to a traditional approach to brand analysis using questionnaire survey methods, this study analyzed customer reviews using text mining. This study is timely research since a big data analysis is employed in order to identify direct responses to customers in the future.

The Effect of MZ Generation's Luxury Fashion Product Selection Attributes on Consumer Satisfaction and Purchase Intention

  • Moon Sang, LYU
    • 융합경영연구
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    • 제11권1호
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    • pp.13-19
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    • 2023
  • Purpose: This study aims to determine which optional attributes are more important for the MZ generation when purchasing luxury fashion goods. Although sales are slowing down in all industries due to COVID-9, sales of luxury fashion goods are instead increasing, centered on the MZ generation. Companies are expanding online sales channels and transforming to gain more attention. Research design, data and methodology: Selection attributes are considered to be more crucial, when customers select luxury fashion products such as prestige image, brand awareness, reasonable price, and product quality, were researched and also find the correlation between satisfaction and purchase intention were analyzed. A survey was conducted focusing on the MZ generation, and the contents of the survey were analyzed using the SPSS 22.0 program and the Amos 26.0 program. Results: As a result of the study, selection attributes as prestige image, brand awareness, and product quality were proved to influence significantly on satisfaction. Moreover, the path of satisfaction to purchase intention proved significant. But reasonable price did not influence on MZ generations satisfaction. Conclusions: The research results present the selection attributes of luxury fashion products and provide significant implications when the MZ generation selects the attributes of luxury fashion products.

The Impact of Healthy-pleasure Product Choice Attribute Importance on Buyer Attitudes and Purchase Behavior: a Focus on ow-calorie Foods

  • Kyung Tae JANG;Seung Hyeon LEE;Seong Soo CHA
    • 웰빙융합연구
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    • 제7권2호
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    • pp.23-29
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    • 2024
  • Purpose: This study aims to investigate consumer attitudes towards healthy foods, focusing on low-calorie options, and their impact on purchasing behavior. Methods: The study utilizes structural equation modeling, which incorporates statistical tools such as SPSS and AMOS for thorough analysis. This involves collecting data over a period of time and then inferring patterns and relationships through correlation and trend analysis. Results: The study found that attributes such as quality, price, functional value, and emotional value have a significant impact on customer satisfaction and repurchase intentions, but not on nutrition and brand. The study provides a comprehensive understanding of the factors that influence consumer attitudes and purchase behavior toward healthy indulgences in the context of low-calorie foods, and has important implications for both academic research and practical marketing strategies. Conclusions and Implications: This study provides new insights into consumer behavior theory by validating the impact of the perceived value of low-calorie products on attitudes and purchase behavior, which is of great academic value. It is also expected to provide useful information for the formulation of effective marketing strategies for low-calorie products and the development of products that meet consumer needs.

수요시스템(LA/AIDS)을 이용한 우유 시장 수요 분석: 농촌진흥청 소비자 패널자료를 중심으로 (A Study on Milk Market Demand using LA/AIDS)

  • 이민주;진영신;김건아
    • 현장농수산연구지
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    • 제26권1호
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    • pp.40-48
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    • 2024
  • This study judged that although milk with various properties is currently being released, the growth rate of the milk market has not changed significantly, and the reason for this is that a substitution relationship has been formed between existing white milk and milk with various properties and they are competing with each other. The purpose of this study was to provide implications for the future growth of the milk market by identifying the relationship between diversified milk attributes. As a research method for this purpose the own price elasticity, cross-price elasticity, and expenditure elasticity of each attribute were derived through the LA/AIDS demand system model, and an analysis of consumers' milk purchasing factors was conducted through factor analysis. Based on the analysis results, it presented implications for growth in the milk market, such as expanding products with great differentiation in attributes such as flavor, plant and lactose-free properties, establishment of marketing strategies targeting consumers with children, and expansion of online malls.

가정간편식의 제품속성에 대한 인식차이: 대학생들과 소비자를 중심으로 (Different Perception on Product Attributes of HMR: Focusing on College Students and Consumers)

  • 양회창;김종백;김안식
    • 유통과학연구
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    • 제14권2호
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    • pp.47-56
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    • 2016
  • Purpose - The purpose of this study is to investigate the difference in the degree of significance and satisfaction perceived by college students and ordinary consumers on the HMR product attributes. Comparison of the difference on HMR product attributes between ordinary consumers and college students who belong to the current and future consumption groups of HMR will provide information for clear marketing strategies and PR on target consumers from the aspects of companies. Also, overall difference on HMR was investigated through IPA(importance-performance analysis) on significance and satisfaction with each product attribute. This result will provide information to food companies that produce or supply HMR products to be supplemented and improved. Finally, IPA was conducted between groups on product attribute to find which difference exists between groups. This result is also expected to provide crucial information to companies as suggested in the first purpose. Research design, data, and methodology - The procedure of analysis is as follows. First, independent sample t-test was conducted on the significance and satisfaction on HMR product attributes. Second, with using IPA, the significance and satisfaction on HMR product attributes of the respondents were checked to investigate marketing strategy direction on overall HRM products. Third, the difference between generations was verified using IPA on the college student and consumer groups. According to this result, the direction of marketing strategy on HRM products was to be proposed to food companies. Results - It was known that consumers consider HMR product attributes statistically and significantly such as nutrient content(nutrition), country of origin, brand, main raw material, packaging, and awareness of manufacturer. They keep after purchase more importantly than college students who considered only volume and price than consumers. In comparison with the difference in satisfaction on HMR product attributes, the college student group was more satisfied than ordinary consumers only in flavor, condition of food additives, and volume. Also, HMR related food companies must maintain taste, cooking method, manufacturing date, expiration date, and safety on current products continuously. Finally, as a result of analysis from the groups, the attributes such as cooking method, manufacturing date, expiration date, and safety were considered significantly with high achievement by the two groups. It was known that college students considered food texture to be important, but consumers considered storage method to be important after purchasing it. Conclusions - There is necessity to differentiate effectiveness of products when releasing HMR products subject to consumers and college students. The result will give great assistance to the improvement of companies, produce or supply HMR products. It will also provide entry strategies on target groups of companies that are planning for entry. The factors that consumers commonly considered not to be significant were brand, package form(appearance), cooking time, and sale(purchase) location, which were found in the comparison with the groups that awareness about manufacturers and storage method after purchase corresponded to college students and that distribution route corresponded to ordinary consumers.

골프 회원권 구입에 영향을 미치는 중요속성에 관한 연구 (A Study of Important Attribute Which Gives an Effect to Golf Club Membership Purchase)

  • 고호석;강인원
    • 마케팅과학연구
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    • 제15권1호
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    • pp.105-120
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    • 2005
  • 1990년대의 골프 붐이라고 할 만큼 골프장 방문객의 급증을 보이며 성장하였으며, 2001년부터는 골프장 방문객이 천만 명을 넘기고 있다. 본 연구에서는 골프 회원권을 구입할 때에 중요하게 생각하는 속성들이 무엇인지를 파악하고 연구의 목적을 효율적으로 수행하기 위하여 연구의 공간적 범위는 서울과 수도권 지역 골프이용자를 대상으로 하여 실증분석을 실시하였다. 또한 관련학문의 국내 외에서 발행되는 문헌과 정기간행물 및 학위논문, 골프전문 신문, 기타자료의 문헌조사를 통한 기술적 연구방법을 통한 이론적 기틀을 정립하고 연구의 현실성 및 신뢰성을 높이기 위하여 각종 통계자료의 수집과 설문조사 및 실증분석을 통해 연구의 객관화를 도모하였다. 본 연구의 결과는 설문조사분석에서 추출된 영향요인과 회원권 구입과의 상관관계를 통계 프로그램인 SPSS/PC+ 10.0을 이용하여 빈도분석, 기술분석, 요인분석, 회귀분석, 대응일치분석 등 실증분석을 실시하여 골프회원권 구입시 중요 사항과 골프장 회원권 구입시 추천의사에 미치는 영향, 인구통계적 특성간의 상호 관련성을 파악한 연구이다. 또한 연구결과에 따른 이론적 및 실무적 시사점과 본 연구의 한계점 그리고 향후 연구방향을 제시하였다.

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소비자 특성에 따른 챗봇의 인지된 혁신속성과 혁신수용 (Perceived Innovation Attributes and Acceptance of Chatbots as Determined by Consumer Characteristics)

  • 정재환;변상운;김미숙
    • 산경연구논집
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    • 제10권7호
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    • pp.39-48
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    • 2019
  • Purpose - The purpose of this study was to explore the impact of chatbots' innovation attributes on the innovation acceptance for consumers who have used chatbots to purchase fashion products that account for a large share of transactions in mobile shopping. Research design, data, and methodology - Data were collected from Korean consumers aged 20 to 49 who had experience using chatbots when purchasing fashion-related products via mobile circumstances. After a pilot survey of 31 customers, pre-questionnaire was revised for the final test, and the final questionnaire was distributed to 1,500 subjects. Out of these, 244 were retrieved. After excluding 48 inappropriate responses, 196 were used for statistical analysis. Frequency analysis, exploratory factor analysis, one-way ANOVA, regression analysis and independent t-test using SPSS 23.0 were employed for data analyses. Results - First, four factors of chatbots' attributes were extracted: relative advantages and compatibility, complexity, sensibility, and diversity. Second, two factors were extracted for fashion leadership: fashion opinion leadership and fashion innovativeness. Two groups based on the fashion leadership were identified: active innovation adopters and passive innovation adopters. Third, relative advantages and compatibility, diversity, sensibility of innovation attributes were found to have effects on the innovation acceptance in order. Fourth, significant differences were found in sensibility of innovation attributes and innovation acceptance in groups by marital status and age. The married in their 30s and 40s perceived sensibility as a more important attribute of chatbots than the unmarried in their twenties. Among the groups of different income levels, meaningful differences were found in diversity of innovation attributes and innovation acceptance. Fifth, there were significant differences found in relative advantages and compatibility, sensibility of innovation attributes, and acceptance of Innovation among the groups by fashion leadership. Active innovation adopters were found to be more aware of the importance of relative advantages and compatibility, and sensibility of innovation attributes, and innovation acceptance. Conclusions - The present study provides chatbots' marketing strategies for fashion items need to be modified by demographic characteristics and fashion leadership. Particularly, fashion leadership was found to be an important factor in determining the perception of innovation attribute as well as innovation acceptance.

서비스경영시대의 친환경자동차 제품속성과 소비자 구매의도 간에서 정부지원정책의 조절효과에 관한 연구 (A Study on the Moderating Effect of Government Support Policy between Eco- Friendly Vehicles Attributes and Consumer Purchasing Attitudes in Service Management Era)

  • 임기흥
    • 디지털융복합연구
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    • 제16권12호
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    • pp.257-266
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    • 2018
  • 본 연구의 시사점은 친환경 자동차의 제품속성 요인, 그리고 차세대 친환경 자동차에 대한 정부의 정책적 지원이 소비자의 구매 의도에 어떤 영향을 미치는지에 대해 국내 서울 친환경자동차 소비자에 대한 웹 설문 조사 통해 밝히고자하였다. 본 연구결과는 친환경자동차의 제품속성요인과 구매의도를 검증한 결과 친환경자동차의 제품속성요인인 경제성, 이미지, 기능성 및 서비스편의성이 소비자의 구매의도에 정(+)의 영향을 미치는 것으로 나타났다. 그리고 친환경자동차의 제품속성요인과 친환경자동차 구매의도간의 정부지원정책의 조절효과를 검증한 결과 정부나 지방자치단체의 차량가격보조금지원이나 자동차세지원, 연료세절감지원 등은 조절효과가 없는 반면 이산화탄소 방출을 방지하는 탄소세지원은 톤당 5,000원을 지원하건 톤당 10,000원을 지원하간 조절효과가 높은 것으로 나타났다. 이는 친환경자동차구매를 선호하는 소비자들이 사회적 가치를 추구하는 환경적 요인을 고려하면서 세제지원을 받는 것을 더 선호하는 것으로 나타나 정부나 지자체들은 단순히 차량보조금지원이나 연료세 지원보다는 탄소세지원을 적극 검토할 필요가 있는 것으로 나타났다.

청국장${\cdot}$양파 첨가 피자제조 : 2. 피자토핑재료 배합비 개발 및 피자의 영양적${\cdot}$관능적 품질평가 (2. The Development of Pizza Prepared with Chungkukjang and Onion : Formulation and Assessments of Nutrients and Sensory Quality for Chungkukjang${\cdot}$ onion Pizza)

  • 성채란;김창순
    • 한국식품조리과학회지
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    • 제23권4호통권100호
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    • pp.492-501
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    • 2007
  • This study was conducted to develop a topping formula for pizza containing Chungkukjang and onion as the main ingredients. The maximum amount of onion was limited to 10.5%, since the pizza crust and toppings would separate if too much water dispelled from the onion tissue during baking. The Chungkukjang was substituted for Bulgoggi, a meat topping. The sensory acceptability scores for the pizza topping decreased as the amount of Chungkukjang increased from 3.6% to 7.3%, due to its unpleasant odor, but scores increased when 1.6% Kimchi powder was added to the Chungkukjang without a significant difference from the control. Thus favorable sensory quality was obtained with a topping formula containing 8.7% Chungkukjang, 10.5% onion, and 1.6% Kimchi powder. The nutrient values of the final pizza products were assessed as follows. By adding the Chungkukjang and onion, crude protein, crude lipid, crude ash, and total dietary fiber contents increased. Moreover, the calorie level of the Chungkukjang-onion pizza was 3.8% higher than that of the control pizza. The amounts of compound amino acids including lysine increased. The free amino acids also increased from 143.3 to 188.6 mg/100 g. The ratio of saturated fatty acids to unsaturated fatty acids changed from 1:0.71 to 1:0.81. For the consumer test, the age groups of the participants were classified as 15-29 years old, 30-39 years old, and 40-62 years old. A positive result on acceptability of the developed pizza was obtained from most of the panelists in all age groups. Over 93% of the 119 responding subjects had purchasing intentions. An, especially, strong purchaging intention was shown in the younger age group of 15-29 year-olds, even though they had a lower preference for the Chungkukjang. Finally, an attribute of satisfaction was induced based on 'health' (79.5%) and 'flavor' (15.7%).

개인의 건강 라이프스타일에 따른 단백질 스낵의 선택속성과 구매인식 및 태도 (Selection Attributes and Purchasing Perceptions and Attitudes of Protein Snacks According to Individual Health Lifestyle)

  • 황지언;오지은;조미숙
    • 한국식생활문화학회지
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    • 제33권4호
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    • pp.394-401
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    • 2018
  • This study was conducted to investigate the effects of health lifestyle on high protein snack selection attributes and purchase behaviors among individuals aged 20-30 with high protein snack intake. In addition, the relationship between perception, attitude, satisfaction and recommendation of high protein snacks was invested. Finally, this study aims to provide basic information for marketing high-protein snacks and customized high protein snacks. Analysis of the selection attributes most important for healthy lifestyle, revealed significant differences among all groups excluding the external seeking group (p<0.001). The free living group regarded trust as one of the most important attributes of high protein snack selection, and both the tempered control group and the low-interest group found sensation and price factor to be important. Therefore, when developing high-protein snacks, it is important to determine which attributes of the snack will be highlighted by segmenting the consumer into health lifestyles. Focusing on what ingredients are used to develop high-protein snacks and nutritional ingredients is also important when targeting a free lifestyle group as the main customer. In addition, developing snacks that do not offer depending on the protein content is important when targeting a temperate management group or a low-interest group.