• Title/Summary/Keyword: Public Library-User Study

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A Study on the National Public Library Statistics Program to Improve Statistics Items and Collection System (공공도서관 통계 항목의 설정과 수집 방법의 개선을 위한 연구)

  • Cha, Mi-Kyeong
    • Journal of the Korean Society for Library and Information Science
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    • v.36 no.2
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    • pp.73-87
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    • 2002
  • Public library statistics can be a useful tool for measuring public library resources and services and also supporting management process including planning and policy development. This study attempts to present an advanced national public library statistics system to report accurate description of public library situation. Main user groups and useful areas of public library statistics were identified through literature review, and the emerging trends of public library statistics systems at the national and international levels were summarized. Current public library statistics system, annually collected and published by the Korean Library Association, was analyzed and ways for the improvement were suggested particularly in the aspects of validity, reliability, consistency, currency, and utility.

The Influence Factors on the Numbers of Visitors and Reference Room Users of Public Libraries: Based on the National Libraries Statistical Data 2018 (공공도서관 방문자수 및 자료실이용자수에 미치는 영향요인 - 2018년 전국도서관통계를 바탕으로 -)

  • Lee, Kyeong-Jin
    • Journal of the Korean Society for Library and Information Science
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    • v.54 no.2
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    • pp.105-125
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    • 2020
  • This study attempts to identify the influence factors on the numbers of visitors and reference room users of public libraries through log-log multiple regression models, using the Korean National Libraries Statistical Data 2018. The fact found is summarized as follows; Even though books collection and seating capacities might be the most important factors in attraction of visitors and reference room users to public libraries in the past when the storage and propagation of knowledge and information was the top function of public libraries, very various and compound factors such as cultural or lifetime education programs, library operation, and user activities have an effect on inducing people to visit and use public libraries at present. This means that these days, public libraries are being transformed into some kinds of comprehensive cultural center where software elements such as cultural programs, user education, events, budget, membership, opening days, building style and age, and group activities rather than hardware elements such as books, literature material, and facilities constitute their essential parts in connection with visitor and user induction.

A Basic Study on the Making a Pattern Language for the Architectural Design of Public Libraries (도서관건축디자인을 위한 패턴언어 구축에 관한 기초적 연구)

  • Lee, Sang-Bok;Lee, Jeong-Mi;Kwack, Dong-Wha;Lim, Che-Jin
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.2
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    • pp.421-444
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    • 2008
  • This study aims to make a method that user of design information can use design information actively, after grasped a demerit that the exiting design information is passively given to user of design information for library architecture. This study with the study purpose has significations as following. Firstly, user of design information is able to use the information proposed in this study more actively than the exiting design information, because the design information in this study is proposed as the relative structures for design solution. Secondly, user of design information is able to have a participation chance for design of public library as a community facility, because the design information in this study plays not only a role in a check list for library space but also a role in normative design information for library design.

A Study on the Development Plan for Public Libraries (공공도서관 발전방안에 관한 연구)

  • Chang, Woo-Kwon;Park, Seong-Woo;Yeo, Jin-Won
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.1
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    • pp.345-367
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    • 2014
  • Public libraries are core organization of knowledge information and culture creation in the knowledge-based society in 21st century. The purpose of this study is to propose a development plan for public library as a user-friendly cultural space that provides service and utilization of efficient knowledge information resources. To achieve this goal, the study carried out a survey targeting 525 users of 21 public libraries members of Jeollanamdo education office. The results identified the perception gap in respect of operation satisfaction, creation of social capital, and area development contribution. This research also proposed an alternative approaches to overcome difficulties.

A Study on the User Satisfaction and Improvement Suggestions for the Beopmaru Public Service in the Supreme Court Library of Korea (법원도서관 법마루 서비스 이용자 만족도 및 개선방안에 관한 연구)

  • Jiyoung Kwak
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.34 no.3
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    • pp.273-295
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    • 2023
  • The Beopmaru, Supreme Court Library of Korea, the national library of the judiciary, is the only one that can help reduce the justice gap and increase access to justice by allowing the general public and legal experts to read and circulate. Accordingly, this study identified user satisfaction with the Beopmaru public service through surveys and interviews and derived ways to improve the service. User satisfaction was in the following order out of 5 points: response of librarian 4.62 points, facility management 4.48 points, and cultural programs such as events and lectures 4.33 points. Satisfaction with collection composition was the lowest at 3.97 points. This appears to be because collection composition is where legal expertise has the greatest impact on satisfaction. As satisfaction with the collection composition was the lowest, collection expansion was the highest at 44%(114 people) as a service that Beopmaru needs to strengthen in the future, and a balanced collection of books according to the user base is needed in the future. Based on this, improvement measures were proposed to include dualizing the Beopmaru reading space and services for the general public and legal experts, strengthening its identity as a legal library, improving the system, and strengthening publicity and response of librarian. If the Beopmaru public service is successfully established through continuous research in the library and information community, it will be possible to improve the service quality of the law library industry as a whole, including law libraries, and increase user satisfaction.

A Study on the Planning of Public Library System to Regional Area in Downtown - Focused on the Standards of Arrangement to Regional Area in Public Library - (도심지에 있어서 공공도서관 지역계획에 관한 연구(1) - 공공도서관 지역배치계획 기준을 중심으로 -)

  • Choi, Dong-Sik;Lee, Sang-Ho
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2004.11a
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    • pp.19-24
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    • 2004
  • The Necessity of extending the local library become inevitable because of the swift increasing the volume of information and enlarging the accessibility and increasing the requirements approached to the latest information, caused by continuous development of communication techniques. But these requirements have been concentrated at the quantitative growth to some extent such as an unique and mammoth library at an region or some few independent libraries, never to be considered enough for the users' convinience so that these locational conditions impede the utilization of library As to this matter, this is a basic research what's the best selection of arrangement for establishing public libraries in the future according to the planning regional area and this is the purpose to present a standard of planning regional area in consideration with user's easyaccesibility and also the facilities selecting activities of user's character and set up a planning the basic data about facilities arrangement and space scale before unfolding it's own public service activities of public library as the role of the regional and social information center

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The activation plan of the commucity information based on public library (공공도서관을 기반으로 한 지역정보 활성화 방안)

  • 윤정기
    • Journal of Korean Library and Information Science Society
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    • v.25
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    • pp.595-635
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    • 1996
  • The objective of this paper is to make use of marketing in order to managerial good conducted the pursuit of public interest of the public library. The information service of the public library is to be user orientated. The results of the study is as follows : The activation of the community information is based on get hold of the exact community needs : in this paper, it is proposed to the survey's frame of the community need ; according to the results of the survey, the community needs the institution of the information and referral service and the public library must be made of the information unit of the nation for the public service and the public sphere of the information in the future.

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A Study on the User Satisfaction of Cultural Programs of Public Library in Jeju Area (제주지역 공공도서관 문화프로그램 실태분석 및 이용자 만족도 연구)

  • Cho, In-Sook;Kim, Su-Hee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.21 no.1
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    • pp.31-42
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    • 2010
  • To expand the cultural function of public libraries is a requisite for satisfying cultural needs and meet residents' diverse requirements of cultural welfare due to the improved level of income and the increased amount of leisure time. The purpose of this study is to conduct researches on the actual state of cultural programs operated by public libraries in Jeju Island and on cultural program users' satisfaction at public libraries, along with a survey with those in charge of the cultural programs to find out problems with operation of the programs and suggest localization and improvement of the cultural programs at public libraries in Jeju Island.

An Analysis of the Users' Demands of Public Library Services in Busan (부산지역 공공도서관 서비스에 대한 이용자 수요 분석)

  • Jung, Youngmi;Lee, Eun-Ju
    • Journal of Korean Library and Information Science Society
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    • v.52 no.4
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    • pp.229-253
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    • 2021
  • The service strategy of the public library needs to be established based on the users who are the actual beneficiaries of the services, including the perspective of changes in the social environment. This study investigated and analyzed the users' perceptions of the library functions and services currently provided and the demand for future services, targeting public library users in the Busan area. The data were collected through a questionnaire, and the respondents were 733 public library users in Busan. The main result is that first, the role and function of the public library that Busan users consider most important was still in material collection and provision. Second, in the information service type, the demand for cultural/lifelong learning program service was the highest, and in the service program, the demand for new IT technology experience and education was the highest. Third, as a result of ISA analysis of information service type, material provision service and information literacy education service were types to be maintained, and reading related service was type to be managed intensively. Fourth, in the analysis of service demand by age, those aged 41 to 50 years old were the generation with the highest demand in all types except for the information literacy education service type, and the demand for information literacy education was the highest among the elderly generation over 61 years old. And the user group in the western part of Busan was higher than the user group in other regions in demand for almost all service types. The results of this study can be used as basic data when establishing strategies to optimize community public library services for users.

A Study on the Effect of Public Libraries' ESG Management on Its Perception, User Satisfaction, and the User's Intention to Revisit (공공도서관의 ESG경영이 도서관 인식, 이용자 만족도 및 재이용 의도에 미치는 영향)

  • Mi Ok Jeong
    • Journal of the Korean Society for Library and Information Science
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    • v.58 no.1
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    • pp.303-328
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    • 2024
  • In this study, we designed and verified a research model in order to determine whether ESG management for public libraries affects the perception of libraries, user satisfaction, and the intention to revisit. A survey was conducted among the users of six public libraries in the Gyeonggi region and 25 libraries in Seoul, and 247 valid responses from the survey were analyzed. The analysis revealed that the environment and society factors of ESG management had a positive effect on the perception of libraries and user satisfaction. It also showed that the libraries' perception had a positive impact on user satisfaction and the intention to revisit, and user satisfaction showed a positive correlation for the intention to revisit. From the analysis, we can infer that the effects of ESG management were reflected in everyday life via public libraries as ESG management of the public libraries influenced the perception of libraries, user satisfaction, and the intention to revisit. We confirmed that users showed the intention to revisit if the library provides positive and sincere satisfaction through ESG management, due to public libraries having ethical and moral significance to users. We have also put forward practical marketing strategies and identified areas for enhancement that can prove beneficial to public libraries.