• Title/Summary/Keyword: Public Library-User Study

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A study of the searching behavior at the catalog in a university library : case study of Jeonbug national university library (대학도서관의 목록이용행태의 일고찰)

  • 강혜영
    • Journal of Korean Library and Information Science Society
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    • v.9
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    • pp.1-31
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    • 1982
  • A library catalog is most important finding tool to a library collection. This tool should be so designed as to enable users to handle with ease and convenience. Library catalog use study is necessary in order to identify the demands made on the catalog by its actual users and to measure the adequacy with which the catalog is meeting these demands. Many major catalog use surveys were performed by means of questionnaire and interview, but these methods are so difficult and perverse that the results of catalog use studies might often be far from scientific precision. The aim of this paper is to seek the guidelines with which one might assist the catalogers in providing an effective library catalog for their patrons. In order to get the first-hand information an actual survey was undertaken on searching behavior at the catalog of Jeonbug National University Library from November 30 to December 5, 1981 and from May 17 to May 22, 1982. The results of the survey can be summarized as follows: 1. Most of the students (79.77%) use the library. 2. Most of the library patrons (74.52%) use the public catalog as the searching tool to the library collection. 3. 67.85% of the catalog users are interested in searching materials written in Korean, Japanese, and Chinese. 4. 72.86% of the catalog users are interested in searching known items at catalog. 5. In known item searching, 49.44% of the catalog users choose title entry. 6. 20.17% of the catalog users are interested subject searching at the catalog. 7. Reference card is not utilized in searching. 8. For the translated items users want double entries in both vernacular and Korean. 9. At current catalog description, author, title, call number, translator, publisher and joint author are useful entry. Edition, author's date of birth and death, illustrative, size of book and bibliographical notes are not much utilized. 10. 55.39% of the catalog user need systematic guidance on how to use the library catalog and collection.

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An Assessment of the Multiple Challenges Associated with Student's Access to Electronic Resources at a Public University Library in Ghana

  • Armah, Nesba Yaa Anima Adzobu;Cobblah, Mac-Anthony
    • International Journal of Knowledge Content Development & Technology
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    • v.11 no.1
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    • pp.65-84
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    • 2021
  • Our understanding of how barriers to access systematically varies with the compositional and contextual characteristics of users is incomplete. Using a public university library in Ghana, this study assessed the heterogeneous barriers or constraints students encounter in accessing electronic resources based on their demographic and contextual attributes. A descriptive survey design was adopted and structured questionnaires were administered randomly to 558 students in the four constituent colleges of the University of Cape Coast, Ghana. Data were collected and analysed using SPSS and descriptive statistics were generated. The results revealed that students faced six key challenges in accessing electronic information resources in the library namely delays in download of information, poor internet connectivity, and limited accessibility of university portal, inadequate computers in the library, poor lighting and limited ancillary services (on the spot printing facilities), with differences based on gender, academic level, and college affiliation. Only 24% males and 26% females had no challenges or problems with delays in download of electronic information. About three-fourth of all users had poor internet connectivity and complained about inadequate computers associated with accessing electronic resources. 40% percent of undergraduate students in the Colleges of Education Studies, Agriculture and Natural Sciences, and Humanities and Legal Studies each encountered four to six simultaneous challenges. Irrespective of gender, first year undergraduate students in all the four colleges were the least likely to report multiple challenges. This suggests the need for targeted and context-specific interventions to address the identified challenges.

A Study on User Satisfaction with Public Library Websites (공공도서관 웹사이트 이용자 만족도 연구)

  • Kim Hyun-Hee;Lee Jee-Yeon
    • Proceedings of the Korean Society for Information Management Conference
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    • 2006.08a
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    • pp.11-16
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    • 2006
  • 공공도서관 웹사이트의 이용자 만족도에 영향을 미치는 요인을 설문조사를 통해 실질적으로 조사하였고, 이용자와의 면담을 통해 만족스러운 점과 불만족스러운 점을 조사하였다. 이를 위해 서울시의 15개의 공공도서관의 294명 이용자를 대상으로 설문조사와 면담조사를 실시하였다. 공공도서관 웹사이트의 이용자 만족도에 영향을 미치는 요인을 시스템 품질과 정보 품질, 서비스 품질로 크게 나누고, 각각의 세부요인을 들었다. 연구 결과, 이용자 만족에 가장 큰 영향을 미치는 요인은 정보의 범위였고, 두 번째는 정보 표현의 심미성, 세 번째는 서비스의 응답성이었다. 네 번째는 시스템 품질의 사용용이성, 다섯 번째는 상호작용성이고, 여섯 번째는 정보의 정확성이었다. 접속은 이용자 만족에 영향을 미치는 요인에서 제외되었다.

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A Study on Public Library User's Word-of-Mouth Behavior & Content (공공도서관 이용자의 구전 행위 및 내용 연구)

  • Song, Min-Sun;Kim, Mi-Rae
    • Proceedings of the Korean Society for Information Management Conference
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    • 2013.08a
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    • pp.163-166
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    • 2013
  • 본 연구는 공공도서관 이용자들을 대상으로 실제 도서관 이용과 관련한 구전행위가 어떤 내용으로 어떻게 이루어지고 있는지 대해 알아보고자 하였다. 이를 위해 서울 소재 공공도서관 한 곳을 주 1회 이상 정기적으로 이용하는 20-40대 이용자들을 대상으로 심층 면접을 통해 자료를 수집하고, 근거 이론 방법을 적용해 데이터를 분석하였다. 그 결과, 총 130개 개념과 58개의 하위범주, 그리고 17개의 범주가 도출되었고, 도서관 서비스 이용에서 구전으로 이어지는 일련의 과정은 '도서관 인지-도서관 서비스 이용 및 경험-도서관에 대한 구전 행위-구전 행위에 따른 결과'의 네 단계로 정리해 볼 수 있었다. 본 연구에서 도출된 핵심범주는 '나에게는 가깝지만 같이 소통하기에는 어려운 도서관'으로써, 평소 도서관과 관련된 것들에 관심이 많은 이용자들에게는 도서관이 가깝고 친근한 시설이지만 대다수의 일반인들에게는 구전을 통한 소통과 이해가 어려운 장소로 인식되는 것으로 나타났다.

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A Study on the Analysis of Rate of Use and Core Collection for Collection Evaluation in Public Libraries: in the Case of Gwangjin District Public Library (공공도서관 장서평가를 위한 소장도서 이용도 및 핵심장서 분석에 관한 연구 - 광진정보도서관 사례를 중심으로 -)

  • Oh, Ji-Eun;Jeong, Dong Youl
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.1
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    • pp.201-221
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    • 2015
  • The purpose of this study is to suggest the usability of collection evaluation methods for collection development policy in public libraries. To achieve this purpose, this study applied Bonn's Use Factor, Turnover Rate of Collection, and Trueswell's 80/20 Rule to actual circulation data of the Gwangjin District Public Library in Seoul during last ten years. This study added practical meanings and values in collection evaluation through the analysis of total holdings and subject classes. Main items of analysis are the rate of use to total holdings and to holdings in specific subject classes by year, and the rate of core collection circulation by year. The results show relations between the rate of use and library's performance through the analysis of the rate of use both total holdings and subject classes. The results also figure out user's patterns and library appraisal of community users through the analysis of circulation data. In addition, the analysis of core collection gives a good basis for an effective collection development policy.

A Study on UN's SDGs and the Role of the Libraries (UN의 지속가능발전 목표(SDGs)와 도서관의 역할에 관한 연구)

  • Noh, Younghee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.31 no.2
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    • pp.71-97
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    • 2020
  • This study investigated and analyzed the degree to which the '3rd Library Comprehensive Development Plan' established in Korea is related to the UN SDGs agenda, including whether the library does business or services related to the UN agenda. As a result, first, IFLA welcomed the UN 2030 Agenda by supporting the UN 2030 Agenda, that is, by presenting the library's specific implementation strategy to achieve the 17 goals of the SDGs. Second, all 14 Core tasks of the '3rd Comprehensive Library Development Plan' were found to be closely related to UN SDGs. Among them, it was analyzed that the convenience of access to user information, including the linkage of library information services, and the strengthening of library services tailored to the life cycle were most strongly related to this agenda. The results of this study are expected to help the community, government, local governments, and the public to appreciate the social contribution and value of the library.

A Study on Cultural Program Improvement for Resident Writers in Public Libraries (공공도서관 상주작가 문화프로그램 개선 방안에 관한 연구)

  • Moon, Su Bin;Chang, Woo Kwon
    • Journal of the Korean Society for information Management
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    • v.39 no.3
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    • pp.23-50
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    • 2022
  • This article aims to improve the cultural program for the resident writers in libraries by identifying the current status of the resident writer support project, examining users' perceptions and preferences, and investigating librarians' perceptions of the program. The research methods included an investigation (survey) of the program operation status, user perception and preference surveys, and interviews with librarians about their perceptions of the program. Data were collected from libraries with the cultural program for resident writers between May and November 2021. Findings showed there were challenges in operating the library cultural program due to the lack of resident writers' quality, frequent changes in the program formats (online or offline), and library closures during the COVID-19 pandemic. For the program improvement, suggestions were made, including inviting good-quality resident writers and writers from other fields to the program, training resident writers, advertising the programs using online and offline media, training staff, and developing programs considering user ages and preferences and diversity in local communities.

A Study on the Space Innovation of Public Libraries Belonging to Chungcheongnam-do Office of Education (충남교육청 소속 공공도서관의 공간혁신에 관한 연구)

  • Lim, Jeong-Hoon;Oh, Hyoung-Seok;Lee, Byeong-Ki
    • Journal of Korean Library and Information Science Society
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    • v.52 no.4
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    • pp.103-126
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    • 2021
  • This study aims to propose a plan to restructure libraries as a complex space for education and culture for 19 public libraries belonging to the Chungcheongnam-do Office of Education. For the purpose of this, case surveys and user surveys of complex facilities of domestic and foreign public institutions were conducted. Based on the findings, a space restructuring strategy was suggested by dividing the library space into the following ways: a space to learn (a comprehensive data room, a theme data inquiry room, a future classroom, a blended learning center, a STEAM training room, and an online lecture learning room), a space to express (a foyer, a maker room, a digital media creation room and an online lecture production room), a space to share (a club room, a group study room, a well-being complex culture space, a convenient living space, rest area, and a browsing area), and a space to enjoy (a performance-thought playground, infant and child archives, a digital virtual experience room, a specialized alcove room, and an outdoor reading room). In addition, a restructuring model of public libraries belonging to the Office of Education was proposed, such as a leading model, a basic model, a joint model, and a minimum model, in consideration of the size of the building, the size of the library, and the level of service and space.

A Study on Service Modeling for IR Agency Service in a Public Library and Its Expectations (공공도서관의 정보검색대행서비스를 위한 서비스모형화 및 기대효과에 관한 연구)

  • Kim, Yong;Kim, Tae-Kyung
    • Journal of the Korean Society for Library and Information Science
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    • v.40 no.1
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    • pp.195-215
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    • 2006
  • With the developments in the areas of IT and internet, the portal sites have provided a variety of services. The explosive growth of portal sites based on IR services has a great influence on information services and types of information provided typically by libraries. Because of various and useful information services, information users consider portal sites as a more useful information resource. With the user's changes in information resource the portal sites can be a threatening competitor to libraries as a information resource. To deal successfully environmental changes around libraries. IR agency service can be best solution. IR agency service is a sort of more advanced and expanded information services for information users who can not connect to internet or has no skill on IT area. In this paper, information users' opinion on their internet using behavior and IR agency service was collected and analyzed. Based on the result of survey. this paper proposes how to provide IR agency service and its expecting effect for libraries, especially public libraries.

A Study on the Present Condition and Countermeasure Plan for the Disaster Protection in Public Library of Korea (한국 공공도서관의 재난대비 실태와 대응방안 연구)

  • Kim, Po-Ok
    • Journal of the Korean Society for Library and Information Science
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    • v.40 no.4
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    • pp.85-110
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    • 2006
  • Recently, there have been a number of news reports on natural disasters, like earthquakes. typhoons, floods and tsunami, all over the world. Korea does not seem to be safe from such disasters or terror threats. As places with high numbers of visitors. libraries need to take preventive measures to be prepared for such disasters and threats. This paper analyzes the current status of emergency measures adopted by 75 public libraries in Seoul. Daejeon and Jeonbuk in Korea. For each library surveyed. the causes of and ways to recover from disasters were reviewed and detailed analyses were carried out in low areas: Implementation of preventive measures disaster management and equipment, status of human resources and assignment of people to disaster recovery, safety courses offered to library users and training methods. In addition, each area was analyzed in regard to possible solutions and ideas for improvement, as well as suggestions to upgrade disaster recovery systems in the future.