• Korean Business Review
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• v.19 no.1
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• pp.193-221
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• 2006

Customer Contact, defined as "the extent of interpersonal interaction between customer and service provider", is recognized as an important contributor to the perception of service quality, which in turn brings positive impacts on customer satisfaction, customer retention and loyalty especially in service contexts. The major purposes of this study are to explore the dimensionality of customer contact construct, to access the influences of customer contact dimensions on service quality dimensions, and to evaluate the relative importance of customer contact dimensions on service quality. Data from 388 customers of hotels at youngdong area in Kangwon-do were analyzed with major findings and their implications for service companies including hotels are as follows. First of all, the results of factor analysis show that customer contact is constructed with two dimensions, namely communication time and contact proximity. Secondly, overall customer contact is found to have positive effects on customers' perception of overall service quality and each dimension of customer contact has significant effects on overall service quality. Third, contact proximity dimension has relatively more important contributors than communication time has on overall service quality and four dimensions of service quality.

• Phonetics and Speech Sciences
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• v.5 no.2
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• pp.33-41
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• 2013

This is a follow-up study on Han and Kang (2013) which argued that the Euclidean distances between /o/ and /u/ in Seoul Korean decreased in the first syllable position as speakers were among younger female speakers but not for male speakers, whereas in the second syllable position both gender groups showed a cross-generational decreasing effect of the Euclidean distance between /o/ and /u/. This study normalized the same data in Han and Kang (2013) which measured 12 speakers (six males and six females) for each Age group and investigated the spectral changes vowels /o/ and /u/ between age and gender, using the log-mean normalized statistical results. This study also examined overlap fraction values generated in SOAM 2D ($F1{\times}F2$) (cf. Wassink, 2006), which may also indicate the proximity of two vowels in question. The results showed that /o/ and /u/ vowels were making closer with /o/ raising for female speakers in $V_1$ and $V_2$ positions but only in the $V_2$ position for male speakers. That is, females led the upward movement of peripheral /o/ vowel, just like the raising of 'e' and 'o' in New York City (Labov, 1991). The results also showed that younger speakers used a rather narrow vowel space for the vowels. This also contributed to the proximity of the vowels /o/ and /u/, resulting in rather large overlap fraction values for younger speakers between these two vowels.

• Journal of Korean Society on Water Environment
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• v.21 no.4
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• pp.368-378
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• 2005

Inorganic matters originated from stone quarries and manufacturing plants could alter the ecological characteristics of adjacent aquatic systems, especially the structure and function of benthic macroinvertebrate community. In such situation, the locality of stone quarry and the quantity of inorganic matters would be important factors that determined the disturbing strength to the benthic macroinvertebrate community. Locality patterns of stone quarries were classified into 3 types in relation to the stream ecosystem; stream-proximity, upstream-inclusion and tributary-inclusion type. In the result of species:abundance analysis, stone quarry B (upstream-inclusion type) showed geometric distribution, while others showed broken-stick distribution pattern. The benthic macroinvertebrate communities closer to stone quarries showed smaller species numbers and standing crops among all types of stone quarries. However the values of species evenness index were not seriously different between controls and directly affected sites. These results indicated that the effect of inorganic disturbance would differ from those of organic pollution that induced the highly dominant state occupied by tolerant species. Number of occurred species, standing crops, community indices and biotic indices indicated that the community of upstream-inclusion type was the most seriously damaged from the inorganic disturbance, and the community would be very simple and unstable. Tributary-inclusion stone quarry heavily damaged to tributary system in biologically, but influence to the main stream seemed to be depended on the scale of main stream. Among 3 types of stone quarry localities, stream-proximity type induced the least damages to benthic macroinvertebrate community, though the degrees of damage were different along with distances between stream and stone quarry.

• Transactions of the Korean Society of Mechanical Engineers
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• v.13 no.2
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• pp.277-286
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• 1989

Turbulent flows around two-dimensional vehicle-like bodies in ground proximity are numerically simulated. The Reynolds averaged Navier-Stokes equations with a k-.epsilon. turbulence model are numercally solved, and a body-fitted coordinate system is used. It is shown that the simulation is acceptable in comparison with limitted data measured in the wind-tunnel. According to numerical simulations, drag coefficients are under-estimated and lift coefficients are over-estimated during the model test in the wind-tunnel if the ground is fixed. Such ground effects are reduced as Reynolds number is increased. Reducing the gap between the vehicle and the ground make drag coefficients smaller and lift coefficients larger. The changes in static pressure distributions on the bottom and the rear surface play dominent roles in determination of the drag and the lift of the body in ground proximity. Drag component less than 10% of the total amount is contributed by skin-frictions. When the slant-angle of the body is reduced, the drag shows its minimum value and the lift shows its maximum value at about 22 degree.

• Journal of the Economic Geographical Society of Korea
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• v.12 no.4
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• pp.454-476
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• 2009

The purpose of this paper is to examine relation between trust building level and linkages's spatial characteristics on the logistics & storage industry of Busan. As a result, First, long-term & repeated interaction, information sharing & reciprocity, and interdependence & asset specificity have an important effect upon the micro trust which implies the highest trust. Proximity and uncertainty impact on the meso trust, the trust of middle level. Culture, norm, and formal institution of firms affect the macro trust, the lowest level of trust. Second, the micro, the meso, and the macro trusts mainly form in the local scale where spatial proximity is great. The higher the trust building levels become, the more spatial dimensions by linkage expand to national and international dimension, respectively. Third, these results appear more clearly in the output linkage than input linkage, in the service areas-many firm, in the horizontal linkage than vertical linkage, in the advanced evolution phases of firm connection, and in the supply chain management than outsourcing.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.18 no.10
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• pp.2403-2408
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• 2014

We designate multiple target areas for the advertisement disseminations in order to resolve the problem of advertisement transmission efficiency degradation due to overlapped device-to-device (D2D) transmissions and unnecessary advertisement transmissions. We here propose an efficient advertisement dissemination algorithm based on pre-selected target areas considering user density. In our proposed algorithm, relay nodes are gradually selected according to the locations of the target areas. We mathematically analyze D2D advertisement coverages of our proposed algorithm, and compare the various simulation results of the proposed algorithm with those of the conventional algorithm according to the several simulation scenarios via intensive simulations.

• Atmosphere
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• v.18 no.1
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• pp.71-81
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• 2008

In this study, in order to estimate high resolution precipitation with monthly time scales, Parameter-elevation Regressions on Independent Slopes Model (PRISM) was modified and configured for Korean precipitation based on elevation, distance, topographic facet, and coastal proximity. Applying this statistical downscaling model to Korean precipitation for 5 years from 2001 to 2005, we have compiled monthly grid data with a horizontal resolution of 5-km and evaluated the model using bias, root mean square error (RMSE), and correlation coefficient between the observed and the estimated. Results show that bias, RMSE, and correlation coefficient of the estimated value have a range from 0.2% to 1.0%, 19.6% (June) to 43.9% (January), and 0.73 to 0.84, respectively, indicating that the modified Korean PRISM (K-PRISM) is reasonably worked by weighting factors, i.e., topographic effect and rain shadow effect.

• International Journal of Naval Architecture and Ocean Engineering
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• v.4 no.4
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• pp.477-487
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• 2012

We investigated the aerodynamic characteristics of a three-dimensional (3D) wing with an endplate in the vicinity of the free surface by solving incompressible Navier-Stokes equations with the turbulence closure model. The endplate causes a blockage effect on the flow, and an additional viscous effect especially near the endplate. These combined effects of the endplate significantly reduce the magnitudes of the velocities under the lower surface of the wing, thereby enhancing aerodynamic performance in terms of the force coefficients. The maximum lift-to-drag ratio of a wing with an endplate is increased 46% compared to that of wing without an endplate at the lowest clearance. The tip vortex of a wing-with-endplate (WWE) moved laterally to a greater extent than that of a wing-without-endplate (WOE). This causes a decrease in the induced drag, resulting in a reduction in the total drag.

• Journal of the Institute of Electronics Engineers of Korea SD
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• v.37 no.9
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• pp.78-85
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• 2000

A new analytical VLSI interconnect delay model is presented and its accuracy is experimentally verified. In the model, the transmission line parameter variations due to skin effect, proximity effect, and silicon substrate effect are taken into account. That is, the circuit model of the interconnect line that includes these effects is newly developed and analyzed. For the model verification, test patterns combined the coplanar structure with microstrip were designed by using 0.35${\mu}m$ CMOS process technology. It is shown that the accuracy of the model is less than about 10% error.

• Progress in Superconductivity and Cryogenics
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• v.23 no.2
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• pp.10-13
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• 2021

Superconductor-ferromagnet thin film heterostructure is an ideal system for studying the interplay between superconductivity and ferromagnetism. These two antagonistic properties combined in thin film heterostructure create interesting proximity effects such as spin-triplet superconductivity. Thin film heterostructure of optimally doped La_2-xSr_xCuO₄(LSCO) cuprate superconductor and SrRuO₃(SRO) ruthenate ferromagnet has been grown by pulsed laser deposition. Its temperature-dependent resistivity and Hall effect measurements show that our LSCO/SRO heterostructure has both superconductivity and ferromagnetism. In the Hall effect measurement results, we find additional hump-like structures appear in the anomalous Hall effect signal in the vicinity of superconducting transition. We conclude that giant magnetoresistance of the LSCO layer distorts the AHE signal, which results in a hump-like structure.