• 제목/요약/키워드: Product-Service Systems

검색결과 403건 처리시간 0.024초

KOMPSAT2 TERMINAL POLAR STATION MASS PRODUCTION TEST

  • Kang, Ji-Hoon;Lee, Chol;Kim, Tae-Hoon;Ahn, Sang-Il
    • 대한원격탐사학회:학술대회논문집
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    • 대한원격탐사학회 2008년도 International Symposium on Remote Sensing
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    • pp.375-377
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    • 2008
  • The KOMPSAT2 Terminal Polar Station was recently installed at near North Pole, Tromso, and Toulouse. The K2PS consists of one receiving station and two processing sites. The receiving station has been installed at SvalSat ($N78^{\circ}$, $E15^{\circ}$ ), and the two receiving sites have been installed at KSAT (Kongsberg Satellite Service AS), Tromso, Norway ($N69^{\circ}$ ,$E18^{\circ}$ ) and SISA, Toulouse, France ($N43^{\circ}$ ,$E1^{\circ}$ ). The products ofK2PS system can be classified to two categories: Level 1R product and Level 1G product. The Level 1R product is radiometric corrected product with RPC (Rational Polynomial Coefficients) and the Level 1G product is geometric corrected product with POD (Precise Orbit Data) and PAD (Precise Attitude Data) data based on Level 1R product. To meet a SISA (Spot Image SA)'s requirement, K2PS system has high performance product producing capability. This paper describes overall K2PS systems' production generation flow and the mass production test result of K2PS systems.

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Performance Modeling of an EPC Information Service System

  • Kim, So-Jung;Kang, Yong-Shin;Son, Kyung-Won;Lee, Yong-Han;Rhee, Jong-Tae;Hong, Sung-Jo
    • Industrial Engineering and Management Systems
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    • 제9권3호
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    • pp.285-293
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    • 2010
  • To obtain visible and traceable information from the supply chain, HW/SW standards for the EPC global network, which process electronic product code (EPC) data read from Radio frequency identification (RFID) tags, are regarded as the de facto industry standard. Supply chain participants install information service systems and provide logistics information to partners by following the EPCglobal architecture framework. Although quality of service (QoS) is essential for providing dependable and scalable services as pointed out by Auto-ID Lab, only a few models for the performance analysis of QoS-related work have been developed in the context of EPC information service systems. Specifically, doing so allows alternative design choices to be tested in an easy and cost-effective manner and can highlight potential performance problems in designs long before any construction costs are incurred. Thus, in this study we construct a model of an EPC information service system for the purposes of performance analysis and designing a dependable system. We also develop a set of building blocks for analytical performance models. To illustrate how the model works, we determine the characteristics of an EPC information service system and then select a combination of these proven modeling concepts. We construct a performance model that considers the response time and shows how to derive meaningful performance values. Finally, we compare the analytical results to measurements of the EPC information service system.

내부마케팅 요인이 조직의 기술혁신과 지각된 서비스 품질에 미치는 영향 (Impact of Internal Marketing Factors on Technological Innovation and Perceived Service Quality in Telecommunications)

  • 정갑진;황희중;송인암
    • 유통과학연구
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    • 제13권6호
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    • pp.87-96
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    • 2015
  • Purpose - Several domestic telecommunication companies have made a considerable effort to continuously grow and survive, and they have strived to thrive in the midst of mature market competition. To overcome this challenging situation and to grow continuously, while still meeting customer needs that are becoming more diverse and complicated with the passage of time, extensive support for internal marketing is essential. Without such internal support, companies face serious limitations and market roadblocks. The communication industry is a high-level service industry and a basic communications industry characteristic is its significant dependence on the employees delivering the services. Therefore, entrepreneurs in the information/communications industry, as well as existing competitors, should look to satisfy external customers through critical investment in internal customers (employees). Therefore, it is important for research to examine how internal factors influence technology innovation and service quality, which are the key drivers for companies that are seeking leading market positions. Research design, data, and methodology - The purpose of this study is to analyze the relationship of technology innovation and perceived service quality with the internal marketing factors in the communication industry and to offer suitable and effective internal marketing suggestions. The independent variables of this study are internal communication, education and training, the support of the executives, reward systems, and empowerment. The dependent variables are technology innovation and perceived service quality. Utilizing these, this paper studies the influence of internal marketing factors on technology innovation and perceived service quality. Results - The study results revealed the following. First, the identified internal marketing factors have a positive effect on technology innovation. Among the five internal marketing factors, three had a significant effect on product innovation, empowerment, the support of executives, and education and training, in this order. Second, the internal marketing factors also had a positive effect on the process innovation of technology innovation. The marketing factors, the support of executives, empowerment, internal communication, and education and training, in this order, significantly affect process innovation. Third, technology innovation had a positive effect on perceived service quality. All of the five service quality factors, namely, tangibles, reliability, assurance, responsibility, and empathy, in this order, significantly affect product innovation. Additionally, tangibles, reliability, responsibility, empathy, and assurance, in this order, significantly affect process innovation. Fourth, product and process innovation significantly affect tangibles and reliability in technology innovation. To enhance tangibles and reliability, process innovation should first be enhanced. Fifth, product and process innovation significantly affect responsibility and empathy in technology innovation. To enhance the responsibility and empathy, process innovation should first be enhanced. Sixth, product and process innovation significantly affect assurance in technology innovation. To enhance the assurance, product innovation should first be enhanced. Conclusions - According to the results, a company's internal marketing factors have a positive and significant effect on technology innovation and, further, product and process innovation have a positive and significant effect on the perceived serviced quality.

The Role of Aesthetic Experience in Fashion Brands' SNS Accounts: Focusing on the Interaction of Narrative Images and Product Placement

  • Min-Sook Park;Yunji Moon
    • Asia pacific journal of information systems
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    • 제31권4호
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    • pp.448-471
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    • 2021
  • Compared to consumers' focus, in the past, on the functional aspect of fashion products, consumers recently tend to place more importance on their impressive and memorable experiences in purchasing process. As consumer's interest changes from functional aspects to individual experience in purchasing process, fashion brands try to convey the identity of the brand through creating favourable consumers' experiences. Therefore, this study explores the effect of individuals' aesthetic experiences with fashion brands' SNS accounts on their attitudes. More specifically, the study evaluates whether consumers enjoy the flow of fashion brands' SNS accounts and form purchase intentions through their aesthetic experiences and product placement. Through a survey, empirical testing was done to investigate the effect of the aesthetic experience on of flow and purchase intentions. The current study tests the interaction effect among perceived aesthetic experience, narrative images, and product placement employing 2×2×2 MANOVA. The findings herein reveal that the aesthetic experience affects flow and purchase intention, and that there is a statistically significant interaction effect between aesthetic experience, narrative images, and product placement.

SOA 및 BPM 기반의 정보시스템 구축 방법론: 고객지향 수주생산 환경에서의 제품 BOM 관리 적용사례 (A Methodology of Implementing SOA and BPM Based Information Systems : A Case Study on Product BOM Management under Customer-Oriented Make-To-Order Manufacturing Environments)

  • 신정범;김재균;장길상
    • 한국정보시스템학회지:정보시스템연구
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    • 제18권1호
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    • pp.77-95
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    • 2009
  • In customer-oriented make-to-order manufacturing environments, the works of BOM changes due to the changes of product specification and engineering are closely connected with almost all departments such as sales, engineering, production, procurement, cost, after service, etc within an enterprise. So, the contents of BOM changes must be instantly reflected on the related works among the departments. To effectively process these complex works of BOM changes, types of changes on product specification and engineering and types of BOM changes linked with those must be systematically defined, classified and managed by information systems. Thus, it is necessary to introduce solutions such as BPM and SOA in order to efficiently deal with complex business processes like BOM change management. This paper proposes a methodology of constructing information systems based on BPM and SOA. The proposed methodology defines the relationship between processes of BPM for definition, execution, monitoring, etc of business processes and services of SOA for connection among information systems within an enterprise, and presents a scheme of practically applying BPM and SOA solutions to actual business works. To show an utilization of the proposed methodology, the prototype system for product BOM management is implemented in order to efficiently deal with the works of BOM changes due to the changes of product specification and engineering.

Assessing Personalized Recommendation Services Using Expectancy Disconfirmation Theory

  • Il Young Choi;Hyun Sil Moon;Jae Kyeong Kim
    • Asia pacific journal of information systems
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    • 제29권2호
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    • pp.203-216
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    • 2019
  • There is an accuracy-diversity dilemma with personalized recommendation services. Some researchers believe that accurate recommendations might reinforce customer satisfaction. However, others claim that highly accurate recommendations and customer satisfaction are not always correlated. Thus, this study attempts to establish the causal factors that determine customer satisfaction with personalized recommendation services to reconcile these incompatible views. This paper employs statistical analyses of simulation to investigate an accuracy-diversity dilemma with personalized recommendation services. To this end, we develop a personalized recommendation system and measured accuracy, diversity, and customer satisfaction using a simulation method. The results show that accurate recommendations positively affected customer satisfaction, whereas diverse recommendations negatively affected customer satisfaction. Also, customer satisfaction was associated with the recommendation product size when neighborhood size was optimal in accuracy. Thus, these results offer insights into personalizing recommendation service providers. The providers must identify customers' preferences correctly and suggest more accurate recommendations. Furthermore, accuracy is not always improved as the number of product recommendation increases. Accordingly, providers must propose adequate number of product recommendation.

서비스 시스템 구축을 위한 효율적 아키텍처 설계 (A Design of Effective Architecture for Constructing Services Systems)

  • 라현정;김성안;김수동
    • 한국정보과학회논문지:소프트웨어및응용
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    • 제35권3호
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    • pp.137-148
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    • 2008
  • 서비스 시스템은 서비스를 시스템 개발의 기본 구성 단위로 이용하는 시스템으로, 새로운 응용분야로 등장하고 있다. 서비스 시스템은 웹 환경 외에 움직이는 여러 장치들이 유선 또는 무선으로 연결되어 있는 유비쿼터스 환경에서도 운영되며, 사용자가 필요로 하는 서비스를 제공한다. 서비스는 사용자가 수행하는 작업을 수월하게 하기 위해 제공 받는 기능의 단위로, 사용자의 요구뿐만 아니라 사용자 주변의 여러 컨텍스트 정보를 고려해서 가장 적절한 서비스가 실행되어야 한다. 그러므로, 사용자의 요구에 충분히 만족하는 서비스를 제공하기 위해서 서비스 시스템은 컨텍스트 인지와 컨텍스트에 맞게 서비스를 적응시키는 것이 매우 중요하다. 이러한 특성 때문에 동일한 서비스는 사용자의 컨텍스트에 따라 다수의 사용자에게 다르게 제공될 수 있으며 이는 서비스 시스템의 가변성이 생기는 주요한 원인이 된다. 컨텍스트 인지와 관련된 많은 연구에서는 컨텍스트에 따라 시스템을 적응시키는 것을 다소 정형화되지 않은 임시적인 방법을 이용해서 해결하려고 시도했었다. 본 논문에서는 컨텍스트에 따라 다양하게 서비스가 제공되는 것을 가변성으로 간주하고, 가변성을 체계적인 방법으로 다루기 위해서 대표적인 재사용 방법론 중의 하나의 프로덕트 라인 공학 개념을 적용함으로써 컨텍스트 기반의 동적으로 적응 가능한 아키텍처를 제안한다.

국가연구개발프로젝트의 성과물 검증 프로세스 개발에 관한 연구 (Develop the Product Verification Process for the National R&D Project)

  • 최요철;이재천;조연옥;김상암;윤혁진
    • 한국철도학회논문집
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    • 제12권3호
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    • pp.382-387
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    • 2009
  • 일반적으로 고객의 요구사항을 시스템이나 서비스로 구현하는 과정에서 구현된 시스템이나 서비스들이 요구사항을 만족하여 개발 되었는지를 검증하게 된다. 그러나 철도분야의 안전체계나 안전기준을 개발하는 국가연구개발프로젝트의 경우 일반적인 검증 프로세스를 활용하여 이러한 성과물을 검증하는데 많은 한계가 있다. 본 연구에서는 국가연구개발프로젝트를 통해서 산출되는 안전체계, 안전기준, 프로세스 등의 성과물에 대한 체계적이고 효과적인 검증 프로세스를 제시하였으며, 성과물 검증 프로세스의 결과물을 전산 관리할 수 있는 방안 또한 제시하였다.

전자상거래에서의 관여수준별 고객만족과 재구매의도에 관한 연구 (A Study on the Customer Satisfaction and Repurchase Intention by Involvement Levels in Electronic Commerce)

  • 김응철
    • 경영과정보연구
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    • 제13권
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    • pp.71-97
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    • 2003
  • As an electronic commerce grows in a rapid speed today, it has a great effect on not only our consuming lives but also the marketing activities. The study on involvement levels and consumer satisfaction in physical market in the existing studying papers in home was made progress rapidly. But, the study on involvement levels and consumer satisfaction in virtual market leaves much to be desired. This paper aims at considering the relationship between the involvement levels and the consumer satisfaction factors in the electronic commerce through the internet shopping mall whose importance is emphasized day by day. In this paper, three following questions were studied: (1) what is the difference among the factors(product/service/image) of consumer's satisfaction in accordance with consumers' involvement levels, (2) what is the difference in an intention of repurchase in accordance with the consumers' satisfaction factors, and (3) what is the difference in an intention of repurchase in accordance with the involvement levels and the consumers' satisfaction factors. As a result of analysis, only the service one of the factors of consumer's satisfaction has a difference in accordance with high/low involvement, and also, the factors which have an effect on the intention of repurchase were product, service and image.

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웹 기반 통합 설계 환경 구축에 관한 연구 (A Study on the Web-based Integrated Environment for Design Systems)

  • 이창근;이수홍;방건동
    • 한국CDE학회논문집
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    • 제7권2호
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    • pp.110-120
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    • 2002
  • This paper presents the method that allows easy and rapid integration of legacy resources within the company and between departments. The proposed system can easily construct a distributed environment for collaborative design between departments in the companies. It supports knowledge-based integration system, which allows designers to develop product with deep knowledge about product design. For the purpose, DOME (Distributed Object-based Modeling Environment)-which has been developed through various studies-was used in this paper. To overcome its problems and insufficiency, the Web-Integrator is proposed. The Web-Integrator is very suitable for an Internet environment because it uses HTTP (Hyper Text Transfer Protocol) and XML (extensible Markup Language) as its main communication method. By supporting the remote object access via URL (Uniform Resource Locator), the implementation of the integrated system makes the Web-Integrator systematic and intuitive. All the functions and resources provided by DOME could be used with the interface that enables bi-directional communication with the DOME system. Web-Integrator provides full web-based environments for the general designers, who do not have a full design knowledge and experience, and the proposed system allows design operations to happen at any place and anytime. Also it provides XML-RPC(Remote Procedure Call) based web service framework, which allows other systems to use easily the service that the DOME system supplies regardless the location and the platform.