• 제목/요약/키워드: Process Quality Assessment

검색결과 634건 처리시간 0.029초

Measuring Top Management Commitment in SMEs: A Self-Assessment Scale

  • Lewis, Winston G.;Pun, Kit F.;Lalla, Terrence R.M.
    • International Journal of Quality Innovation
    • /
    • 제8권3호
    • /
    • pp.35-45
    • /
    • 2007
  • This paper describes the development of a scale for measuring top management commitment towards continual quality performance improvement in small and medium-sized enterprises (SMEs). A set of self-assessment questions of the ISO 9004: 2000 Standard was used to assess the adoption status of quality management practices. This paper investigates the inter-item reliability and the content validity of the Quality Management Principles Scale (QMPS) in an integrated improvement process in SMEs. An empirical study was conducted to acquire senior management views on the use of the QMPS in manufacturing sectors in Trinidad and Tobago. Based on 328 responses from 110 SMEs, statistical software packages were used to analyse the empirical data and determine the reliability and validity of the QMPS. The paper contributes to develop a self-assessment scale that can be used to measure top management commitment. It is anticipated that the findings would provide practical insights for evaluating the levels of maturity on performance improvement in SMEs.

AHP를 활용한 국방 품질보증 위험도 평가 개선 방안 (A Method to Improve the Risk Assessment in the Defense Quality Assurance Using AHP)

  • 이낙형;이상진
    • 한국국방경영분석학회지
    • /
    • 제33권1호
    • /
    • pp.31-42
    • /
    • 2007
  • 국방기술품질원에서 1999년부터 수행중인 품질위험도 평가 기법은 하자발생 가능성이 높은 취약업체 또는 취약품목을 식별하는데 제한적이라는 평가를 받고 있다. 이 연구는 AHP 기법을 통해 평가요소의 중요도를 재 산정한 평가모형을 제시한다. 개선된 평가배점의 타당성을 검증하기 위해 2005년도 하자발생 품목의 위험도 평가결과에 적용하여 평가점수 및 위험도의 변화를 분석하였다. 개선된 평가모형은 기존의 평가배점 방법 보다 고 중 위험도 품목을 더 많이 식별해 낼 수 있었으며 업체위험도가 품목위험도보다 더 중요한 것으로 나타났다. 업체위험도에서는 전문능력과 생산실적, 품목위험도에서는 제품특성 평가요소가 상당히 중요한 것으로 평가되었다. 고 위험도로 분류된 업체는 품질에 있어 집중관리를 받게 됨으로 하자 발생의 가능성이 더 줄어들 수 있을 것이다.

지역단위 생태위해성평가 선진국사례 분석 (Comparative Study of Regional-scale Ecological Risk Assessment used in Developed Countries)

  • 신유진;이우미;안윤주
    • Environmental Analysis Health and Toxicology
    • /
    • 제25권2호
    • /
    • pp.169-177
    • /
    • 2010
  • Ecological risk assessment (ERA) has been used to establish environmental quality standards or evaluate ecological risk in site-specific areas. The scope of ERA was expanded based on regions, and the concept of regional-scale ecological risk assessment was recently introduced in developed countries. In the present study, regional ERA approaches of relative risk model (RRM), contaminants in aquatic and terrestrial ecosystems (CATS) model, and procedure for ecological tired assessment of risks (PETAR) in advanced countries were extensively investigated. Regional ERA was compared with traditional ERA process. Stressors, receptor and response in traditional ERA were replaced with sources of stressors, habitats, and ecological impacts, respectively in regional ERA. This study introduces the concept and assessment process of regional ERA, and provides a wide perspective how the relative ERA could be applied in Korean ecosystem.

Application of Total Quality Management in Developing Quality Assessment Model: The Case of Vietnamese Higher Education

  • NGUYEN, Quyen Le Hoang Thuy To;NGUYEN, Du Van;CHU, Ngoc Nguyen Mong;TRAN, Van Hong
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권11호
    • /
    • pp.1049-1057
    • /
    • 2020
  • The shift from elite education to mass education in Vietnam has met the demand for education for everybody as well as for quality human resource talent for an emerging nation. Under the resource constraint, understanding the quality dimensions of education and its priority level is important for effective and efficient policies. This study was carried out using both qualitative and quantitative methodologies to develop quality criteria and a ranking model. Two rounds of in-depth interviews were conducted with fifteen experts in the field, who were rectors, employers, and recruitment specialists to develop the quality framework applied in Vietnamese universities under total quality management (TQM), starting from the input of the senior secondary school leavers, through a teaching process to the output. The first round of interviews were unstructured questionnaires designed to explore the main factors in quality assessment model. The second round affirmed the experts' agreement on the assessment model. Then, fuzzy logic was applied to rank eight criteria in the quality assessment model into priority order: cost, teaching and administrative staff, leadership, curriculum, student-related factors, internationalization, admissions, and campus. The results are critical for identifying the necessary actions to enhance the education quality and to further research on the optimal quality model.

소프트웨어 프로세스 측정절차와 메트릭스 설계 (Design of Software Process Metrics and Procedures for Software Process Measurement)

  • 황선명
    • 정보처리학회논문지D
    • /
    • 제10D권4호
    • /
    • pp.719-726
    • /
    • 2003
  • 대표적인 소프트웨어 프로세스 심사 모델로서 ISO/IEC 15504(일명 SPICE)와 CMM은 숙련된 전문 심사원을 통하여 소프트웨어 프로세스의 능력수준을 결정한다. 그러나 이들 모델들은 프로세스 측정을 위한 체계적인 메트릭스를 제공하지 않으므로 심사원은 심사대상 프로세스의 정량적인 수준 측정을 위하여 주관적인 판단을 통해 프로세스를 평가해 오고 있다. 본 논문에서는 프로세스의 정량적이고 객관적인 측정을 위하여 기초 품질 메트릭스를 정의하고 CMM과 ISO/IEC 15504에서 정의한 프로세스 분야에 대한 표준 메트릭스를 제안한다. 또한 표준 메트릭스를 조직에 적용하기 위한 프로세스 측정 절차와 가이드라인을 제시한다. 이를 통해서 조직 내의 프로세스에 대한 객관적 평가와 수준을 결정할 수 있으며 향후 개선을 위한 관리가 용이하다.

비선형 지진해석을 통한 삼각망 철근상세를 갖는 중실 철근콘크리트 기둥의 성능평가 (Performance Assessment of Solid Reinforced Concrete Columns with Triangular Reinforcement Details Using Nonlinear Seismic Analysis)

  • 김태훈;나경웅;신현목
    • 한국지진공학회논문집
    • /
    • 제21권1호
    • /
    • pp.11-20
    • /
    • 2017
  • This study investigates the seismic performance of solid reinforced concrete columns with triangular reinforcement details using nonlinear seismic analysis. The developed reinforcement details are economically feasible and rational, and facilitate shorter construction periods. By using a sophisticated nonlinear finite element analysis program, the accuracy and objectivity of the assessment process can be enhanced. Solution of the equations of motion is obtained by numerical integration using Hilber-Hughes-Taylor (HHT) algorithm. The proposed numerical method gives a realistic prediction of seismic performance throughout the input ground motions for several column specimens. As a result, developed triangular reinforcement details were designed to be superior to the existing reinforcement details in terms of required performance.

델파이기법을 이용한 급성심근경색증 질 평가지표 가중치 부여 (Weighting of Acute Myocardial Infarction Quality Indicators using Delphi Method)

  • 김형선;조연희
    • 한국보건간호학회지
    • /
    • 제28권3호
    • /
    • pp.565-573
    • /
    • 2014
  • Purpose: Health Insurance Review & Assessment Service (HIRA) launched an Acute Myocardial Infarction(AMI) assessment for the Payment For Performance(Quality Incentives) Pilot Project from July 2007. Assessment measures of AMI were composed of five process measures and one outcome measure, and each measure was incorporated into one composite quality score to Pay for Performance. Method: For calculation of composite quality score, we considered weighting for the measures using the Delphi method. The questionnaire was composed of three measure groups, 'Reperfusion rate'(Fibrolytic therapy received within 60 minutes of hospital arrival, Primary Percutaneous Coronary Intervention within 120 minutes of hospital arrival), 'Medication prescription rate'(Aspirin at arrival, Aspirin prescribed at discharge, Beta-blocker prescribed at discharge) and 'Survival Index'(30-day mortality rate). Result: A panel composed of 18 and completed a questionnaire by allocation of 10 scores to the three above mentioned measure groups. The Delphi was carried out until three rounds of surveys. In conclusion, each measure group was weighted differently and the 10 scores were allocated as 4.5 to 'Reperfusion rate', 2.5 to 'Medication prescription rate', and 3.0 to 'Survival Index'. Conclusion: The results of this study proposed the calculation method for weighting of Acute Myocardial Infarction quality indicators.

위해성평가와 관리를 고려한 유전자변형작물 개발의 필요성 (Development of genetically modified crops based on considerations of risk assessment and management)

  • 김창기;정순천;윤원기;박기웅;최경화;김환묵
    • Journal of Plant Biotechnology
    • /
    • 제36권4호
    • /
    • pp.360-365
    • /
    • 2009
  • Over the last five years, we have conducted research on risk assessment of domestically developed genetically modified (GM) crops and found a number of factors which could delay risk assessment process. In this review, we described such cases and discussed the problem of transgene cassette integration, the lack of information on vectors, the poor quality control in seed production and absence of bioinformatic analysis on amino acid sequence homology before GM crop development. To solve these problems, we have suggested the introduction of the screening system of elite event before risk assessment process and quality control strategies for GM seed production. In addition, we suggested that the developers of GM crops should understand the importance of risk assessment and management for the commercialization of those crops and consider the biological and ecological characteristics of host plants. Consistent communications may need to be established between GM crop developers, risk assessors and risk managers at the initial stages of GM crop development to reduce trial-and-errors.

Evaluation of Survey Data Quality Based on Interviewers' Assessments: An Example from Taiwan's Election and Democratization Study

  • Tsai, Chi-lin;Liu, Tsung-Wei;Chen, Yi-ju
    • Asian Journal for Public Opinion Research
    • /
    • 제7권1호
    • /
    • pp.57-74
    • /
    • 2019
  • Researchers usually examine the quality of survey data by several conventional measures of reliability and validity. However, those measures are mainly designed to examine the quality of an individual measurement, rather than the quality of a data set as a whole. There is a relative lack of methods for evaluation of the overall data quality. This paper attempts to fill this gap. We propose using interviewers' assessments as one of criteria for evaluating the overall data quality. Interviewers are the ones who literally conduct and thus directly observe interviews. Taiwan's Election and Democratization Studies (TEDS) have required interviewers to assess how trustworthy the responses of each of their interviewees are, and to provide several descriptions about the process and environment of the interviews. We use this information to evaluate the data quality of TEDS surveys and compare it with the results from the conventional test-retest method. The findings are that the interviewer assessment is a fair indicator of the overall reliability of attitudinal questions but not a good indicator when factual questions are examined. Regarding the evaluation of data validity, more data is required to see whether or not interviewers' assessment is informative in terms of data quality.

선박 및 해양 구조물 곡부재 치수 품질 관리를 위한 가공완성도 평가 (Fabrication Assessment Method for Dimensional Quality Management of Curved Plates in Shipbuilding and Offshore Structures)

  • 권기연;이재용
    • 한국해양공학회지
    • /
    • 제32권2호
    • /
    • pp.106-115
    • /
    • 2018
  • The forward and afterward parts of ships and offshore structures are designed to improve the fuel consumption performance. These are made of curved plates with a large thickness. If a fabricated curved plate has some dimensional errors, a lot of additional cost is incurred in the assembly process. Thus, an accurate dimensional assessment is very important for fabrication. In this paper, we propose an assessment method for the dimensional quality management of curved plates. This can be applied to data measured using a variety of three-dimensional instruments, with boundary measurement points automatically classified and sorted to create a measurement surface. The assessment is evaluated after matching the CAD surface and the measured surface considering constrained conditions. The fabrication assessment is evaluated as a probability of how much the tolerance is satisfied.