• Journal of Korean Association for Spatial Structures
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• v.6 no.3 s.21
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• pp.51-57
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• 2006

The object of this study is to examine the managerial characteristics of the Korean building projects. The study in this paperproposes to investigate the factors that affect process quality not only in the construction phase but also in all three phases (design, construction, and operation) of the whole life cycle of a building project. A questionnaire survey is conducted to investigate the differences in the perceptions of graduate students, professors, designers and practitioners with regard to process quality in building projects. Analyzing these factors helps in revising and improving the Korean existing quality control system and programs. The findings indicate that cooperation of designer's professionals, level of management leadership in promoting quality, ability to operate the facility within design limits are important factors. Theparticipation percentage of "quality" treated in any course/seminar shows only 45%. It is recommended that college programs include courses that treat the administrative aspects involved in the building project and that continuing education programs rover quality training.

• Journal of Korean Society for Quality Management
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• v.47 no.3
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• pp.401-415
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• 2019

Purpose: When the SURION Aircraft operated in the fields, cracks are found in PU(polyurethane) Strip on main rotor blade. This study has been conducted to explain PU(polyurethane) Strip crack phenomenon of SURION main rotor blade and to propose useful solution of it by experimental method. Methods: This study considered a lot of factor because the SURION is operated at severe environment. This study investigated the influence of temperature, thermal shock, paint and primer process, PU Strip material, primer material. Results: The results of this study are as follows; The primer process was most excellent influence. The Application of primer having a brittleness caused by a crack of PU Strip. Other factors have influenced on the PU Strip, but they can not be controlled because they are related to the SURION's operating environment. Conclusion: The Quality of PU Strip on SURION main rotor blade was improved through removing the primer process. Finally, the reliability of main rotor blade was guaranteed through improving the quality of PU Strip.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.45 no.2
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• pp.1-11
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• 2022

In this paper, we investigate the requirements of QPA(Quality Process Audit), which is a process quality audit system for secondary defense contractors, compared with those of DQMS(Defense Quality Management System). And evaluate whether the deployment of QPA meets the DQMS certification requirements through the case example of Company H. The evaluation items of QPA are composed of five categories such as Material Management, Incoming Inspection, Manufacturing Process, Product Evaluation, and Packaging Management. The QPA requirements are mainly related to the chapter 7(support) and chapter 8(operation) of DQMS standards. In this view point, QPA can be expected as an effective audit for suppliers preparing for DQMS certification. In the case example, we evaluate the results and effects of improvement due to QPA and compare it with the case of DQMS. QPA can be used as appropriate quality management standards of secondary and tertiary defense contractors and can provide the basis guidelines for the preparation of implementation steps in DQMS certification.

• Journal of KIISE:Software and Applications
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• v.41 no.8
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• pp.533-544
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• 2014

The hardware-based software has been loaded in almost all industrial fields including the embedded system field. As it is increasingly important to control product quality, the more businesses are expending great quality cost. However, most domestic corporations in Korea are bent on spending more money solving problems caused by poor quality rather than prevention of quality loss cost. Therefore, it's time to improve to use quality prevention cost efficiently. As for this, there has been a growing interest in controlling quantitative quality, but the managing activities for quantitative quality require a high maturity process, belonging to Level 4 and 5. So it is necessary that statistical quality control activities should be fulfilled. This study introduces various measures to build up quality control among the process areas of TMMi Level 5 to help establish the high maturity test processes of statistical quality control.

• The Journal of Industrial Distribution & Business
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• v.10 no.7
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• pp.71-82
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• 2019

Purpose - This study aims to identify the priorities of medical service quality improvement by customer satisfaction characteristics and potential customer satisfaction improvement (PCSI) index based on the dualistic quality classification of Kano Model (1984) for Comprehensive Health Screeening Center in General Hospitals and Centers only for Comprehensive Health Screening and suggest a direction for future improvement. Research design, data, and methodology - Through advanced research on health screening medical service quality, this study set four service quality factors, including tangible, human, process and supportive factors, and 39 measurement items. Based on these items, the study used 117 questions, which consist of dualistic quality factors, customer satisfaction coefficients, positive and negative questions for PCSI index and questions for current satisfaction. 300 effective samples were collected for adults in their 20s who experienced health screening service in Seoul, Gyeonggi-do and Incheon within the past two years. Collected data were input in the quality evaluation duality table to categorize quality factors and calculate customer satisfaction coefficients by Timko(1993). The study also analyzed PCSI index in comparison with current satisfaction and identified priorities in quality improvement. Results - It was found that the most urgent factors to improve the quality in both groups were adequate waiting hours and emergency response for complications, which are process factors classified as unitary quality. It is urgently needed to improve the quality as the PCSI index was high in supportive factors (complaint response team) as attractive quality in Comprehensive Health Screening Center in General Hospitals and in process factors (prevention of infection) as unitary quality in Centers only for Comprehensive Health Screening. As the PCSI index was low in space use as a tangible factor, it was found that the current level can be maintained instead of improvement. Conclusions - To improve the health screening medical service quality, it is required to focus on process factors (adequate waiting hours, emergency response for complications, prevention of infection) and supportive factors (complaint response team) among service qualities perceived by users. It is proposed to ensure continuous efforts to manage and reinforce priorities as a direction for future improvement in health screening service.

• Journal of Korean Society for Quality Management
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• v.30 no.4
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• pp.137-153
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• 2002

Viewed as a more systematic approach of creating high quality products and bringing them into market at a lower cost and in significantly less time, it attracts the attention of quality designers to quality function deployment (QFD) approach. In attempt to reduce the design cycle, the industry has responded with concurrent design effort. In a sense, concurrent engineering refers to the integration of various activities within the broad scope of the product life cycle ［17］. Over the last ten years, much has been written about QFD but little has been available in terms of the underlying guide methodology. The methodology of QFD is quite simple and many will say that they have done it in the past but just have not formalized it into the form that this discipline requires. QFD ties the product, user, value, and manufacturing viewpoints together in a continuous process of defining the product design and manufacturing requirements. The value viewpoint recognizes the cost to obtain certain functionality, and the manufacturing viewpoint addresses conformance to requirements, but in a broader sense, the variability in production. In this paper, the QFD system acquisitions are described, and two heuristic approaches solving for the complex design process, especially the size reduction of design process and precedence-constrained relationship in QFD are proposed, and the empirical example is illustrated.

• Journal of the Korean Society of Manufacturing Process Engineers
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• v.21 no.6
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• pp.89-97
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• 2022

Ultrasonic metal welding has been widely used for joining lithium-ion battery tabs. Weld quality monitoring has been an important issue in lithium-ion battery manufacturing. This study focuses on the weld quality monitoring in ultrasonic metal welding with the longitudinal-torsional vibration mode horn developed newly. As the quality of ultrasonic welding depends on welding parameters like pressure, time, and amplitude, the suitable values of these parameters were selected for experimentation. The welds were tested via tensile testing machine and weld strengths were investigated. The dataset collected for performance test was used to train the multi-layer perceptron neural network. The three layer neural network was used for the study and the optimum number of neurons in the first and second hidden layers were selected based on performances of each models. The best models were selected for the horn and then tested to see their performances on an unseen dataset. The neural network models for the longitudinal-torsional mode horn attained test accuracy of 90%. This result implies that proposed models has potential for the weld quality monitoring.

• Proceedings of the Korean Society for Technology of Plasticity Conference
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• 2007.05a
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• pp.318-321
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• 2007

This paper is concerned with improvement of surface quality of a sheet metal member in the stamping process. The CAE procedure of the stamping process is utilized in order to investigate cause of surface troubles and to improve surface quality. A complicated shape of the sheet metal member can induce surface troubles such as wrinkles because of insufficient tensions force and non-uniform contact of a blank sheet with tools. This paper proposes two guidelines such as a change of tool shape and added draw-beads on the tool surface in order to increase tension forces and to induce uniform contact. The proposed guidelines are verified with the CAE of the stamping process. The CAE results show that the changed shape of tools and added draw-beads can reduce the amount of wrinkles and improve surface quality.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.11a
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• pp.360-365
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• 2006

Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 emphasizes process based, Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and now implements quality management systems based on BPMS further applies Hypertext. We call it Online KQMS (KISTI Quality Management System). And Online KQMS is implemented under a platform independent framework based on the web environment. Online KQMS based on BPMS and Hypertext is a new example in field of ISO quality management and is expected to support process management well.

• Proceedings of the KSR Conference
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• 2010.06a
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• pp.1806-1813
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• 2010

In this paper, we investigate the development process of the quality assurance system ISO9001 in the railway industry and ISO/TS 16949 the quality system in the automotive industry. We study the international standard IRIS(International Railway Industry Standard) & TSI(Technical Specification for Interoperability) applied in railway industry. Throughout studying for the whole development process of the Rolling Stock Quality System, we are to review the necessity of the monitoring process and assesment process applied in IRIS & TSI guidelines. It will be the keystone enhancing our quality level to global level in railway industry.