• Title/Summary/Keyword: Prediction System

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Study on Customer Satisfaction Performance Evaluation through e-SCM-based OMS Implementation (e-SCM 기반 OMS 구현을 통한 고객 만족 성과평가에 관한 연구)

  • Hyungdo Zun;ChiGon Kim;KyungBae Yoon
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.3
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    • pp.891-899
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    • 2024
  • The Fourth Industrial Revolution is centered on a personalized demand fulfillment economy and is all about transformation and flexible processing that can deliver what customers want in real time across space and time. This paper implements the construction and operation of a packaging platform that can instantly procure the required packaging products based on real-time orders and evaluates its performance. The components of customer satisfaction are flexible and dependent on the situation which requires efficient management of enterprise operational processes based on an e-SCM platform. An OMS optimized for these conditions plays an important role in maximizing and differentiating the efficiency of a company's operations and improving its cost advantage. OMS is a system of mass customization that provides efficient MOT(Moment of Truth) logistics services to meet the eco-friendly issues of many individual customers and achieve optimized logistics operation goals to enhance repurchase intentions and sustainable business. OMS precisely analyzes the collected data to support information and decision-making related to efficiency, productivity, cost and provide accurate reports. It uses data visualization tools to express data visually and suggests directions for improvement of the operational process through statistics and prediction analysis.

A Study on the Real-time Recommendation Box Recommendation of Fulfillment Center Using Machine Learning (기계학습을 이용한 풀필먼트센터의 실시간 박스 추천에 관한 연구)

  • Dae-Wook Cha;Hui-Yeon Jo;Ji-Soo Han;Kwang-Sup Shin;Yun-Hong Min
    • The Journal of Bigdata
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    • v.8 no.2
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    • pp.149-163
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    • 2023
  • Due to the continuous growth of the E-commerce market, the volume of orders that fulfillment centers have to process has increased, and various customer requirements have increased the complexity of order processing. Along with this trend, the operational efficiency of fulfillment centers due to increased labor costs is becoming more important from a corporate management perspective. Using historical performance data as training data, this study focused on real-time box recommendations applicable to packaging areas during fulfillment center shipping. Four types of data, such as product information, order information, packaging information, and delivery information, were applied to the machine learning model through pre-processing and feature-engineering processes. As an input vector, three characteristics were used as product specification information: width, length, and height, the characteristics of the input vector were extracted through a feature engineering process that converts product information from real numbers to an integer system for each section. As a result of comparing the performance of each model, it was confirmed that when the Gradient Boosting model was applied, the prediction was performed with the highest accuracy at 95.2% when the product specification information was converted into integers in 21 sections. This study proposes a machine learning model as a way to reduce the increase in costs and inefficiency of box packaging time caused by incorrect box selection in the fulfillment center, and also proposes a feature engineering method to effectively extract the characteristics of product specification information.

Temperature Prediction and Control of Cement Preheater Using Alternative Fuels (대체연료를 사용하는 시멘트 예열실 온도 예측 제어)

  • Baasan-Ochir Baljinnyam;Yerim Lee;Boseon Yoo;Jaesik Choi
    • Resources Recycling
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    • v.33 no.4
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    • pp.3-14
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    • 2024
  • The preheating and calcination processes in cement manufacturing, which are crucial for producing the cement intermediate product clinker, require a substantial quantity of fossil fuels to generate high-temperature thermal energy. However, owing to the ever-increasing severity of environmental pollution, considerable efforts are being made to reduce carbon emissions from fossil fuels in the cement industry. Several preliminary studies have focused on increasing the usage of alternative fuels like refuse-derived fuel (RDF). Alternative fuels offer several advantages, such as reduced carbon emissions, mitigated generation of nitrogen oxides, and incineration in preheaters and kilns instead of landfilling. However, owing to the diverse compositions of alternative fuels, estimating their calorific value is challenging. This makes it difficult to regulate the preheater stability, thereby limiting the usage of alternative fuels. Therefore, in this study, a model based on deep neural networks is developed to accurately predict the preheater temperature and propose optimal fuel input quantities using explainable artificial intelligence. Utilizing the proposed model in actual preheating process sites resulted in a 5% reduction in fossil fuel usage, 5%p increase in the substitution rate with alternative fuels, and 35% reduction in preheater temperature fluctuations.

Emoticon by Emotions: The Development of an Emoticon Recommendation System Based on Consumer Emotions (Emoticon by Emotions: 소비자 감성 기반 이모티콘 추천 시스템 개발)

  • Kim, Keon-Woo;Park, Do-Hyung
    • Journal of Intelligence and Information Systems
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    • v.24 no.1
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    • pp.227-252
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    • 2018
  • The evolution of instant communication has mirrored the development of the Internet and messenger applications are among the most representative manifestations of instant communication technologies. In messenger applications, senders use emoticons to supplement the emotions conveyed in the text of their messages. The fact that communication via messenger applications is not face-to-face makes it difficult for senders to communicate their emotions to message recipients. Emoticons have long been used as symbols that indicate the moods of speakers. However, at present, emoticon-use is evolving into a means of conveying the psychological states of consumers who want to express individual characteristics and personality quirks while communicating their emotions to others. The fact that companies like KakaoTalk, Line, Apple, etc. have begun conducting emoticon business and sales of related content are expected to gradually increase testifies to the significance of this phenomenon. Nevertheless, despite the development of emoticons themselves and the growth of the emoticon market, no suitable emoticon recommendation system has yet been developed. Even KakaoTalk, a messenger application that commands more than 90% of domestic market share in South Korea, just grouped in to popularity, most recent, or brief category. This means consumers face the inconvenience of constantly scrolling around to locate the emoticons they want. The creation of an emoticon recommendation system would improve consumer convenience and satisfaction and increase the sales revenue of companies the sell emoticons. To recommend appropriate emoticons, it is necessary to quantify the emotions that the consumer sees and emotions. Such quantification will enable us to analyze the characteristics and emotions felt by consumers who used similar emoticons, which, in turn, will facilitate our emoticon recommendations for consumers. One way to quantify emoticons use is metadata-ization. Metadata-ization is a means of structuring or organizing unstructured and semi-structured data to extract meaning. By structuring unstructured emoticon data through metadata-ization, we can easily classify emoticons based on the emotions consumers want to express. To determine emoticons' precise emotions, we had to consider sub-detail expressions-not only the seven common emotional adjectives but also the metaphorical expressions that appear only in South Korean proved by previous studies related to emotion focusing on the emoticon's characteristics. We therefore collected the sub-detail expressions of emotion based on the "Shape", "Color" and "Adumbration". Moreover, to design a highly accurate recommendation system, we considered both emotion-technical indexes and emoticon-emotional indexes. We then identified 14 features of emoticon-technical indexes and selected 36 emotional adjectives. The 36 emotional adjectives consisted of contrasting adjectives, which we reduced to 18, and we measured the 18 emotional adjectives using 40 emoticon sets randomly selected from the top-ranked emoticons in the KakaoTalk shop. We surveyed 277 consumers in their mid-twenties who had experience purchasing emoticons; we recruited them online and asked them to evaluate five different emoticon sets. After data acquisition, we conducted a factor analysis of emoticon-emotional factors. We extracted four factors that we named "Comic", Softness", "Modernity" and "Transparency". We analyzed both the relationship between indexes and consumer attitude and the relationship between emoticon-technical indexes and emoticon-emotional factors. Through this process, we confirmed that the emoticon-technical indexes did not directly affect consumer attitudes but had a mediating effect on consumer attitudes through emoticon-emotional factors. The results of the analysis revealed the mechanism consumers use to evaluate emoticons; the results also showed that consumers' emoticon-technical indexes affected emoticon-emotional factors and that the emoticon-emotional factors affected consumer satisfaction. We therefore designed the emoticon recommendation system using only four emoticon-emotional factors; we created a recommendation method to calculate the Euclidean distance from each factors' emotion. In an attempt to increase the accuracy of the emoticon recommendation system, we compared the emotional patterns of selected emoticons with the recommended emoticons. The emotional patterns corresponded in principle. We verified the emoticon recommendation system by testing prediction accuracy; the predictions were 81.02% accurate in the first result, 76.64% accurate in the second, and 81.63% accurate in the third. This study developed a methodology that can be used in various fields academically and practically. We expect that the novel emoticon recommendation system we designed will increase emoticon sales for companies who conduct business in this domain and make consumer experiences more convenient. In addition, this study served as an important first step in the development of an intelligent emoticon recommendation system. The emotional factors proposed in this study could be collected in an emotional library that could serve as an emotion index for evaluation when new emoticons are released. Moreover, by combining the accumulated emotional library with company sales data, sales information, and consumer data, companies could develop hybrid recommendation systems that would bolster convenience for consumers and serve as intellectual assets that companies could strategically deploy.

Wave Analysis and Spectrum Estimation for the Optimal Design of the Wave Energy Converter in the Hupo Coastal Sea (파력발전장치 설계를 위한후포 연안의 파랑 분석 및 스펙트럼 추정)

  • Kweon, Hyuck-Min;Cho, Hongyeon;Jeong, Weon-Mu
    • Journal of Korean Society of Coastal and Ocean Engineers
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    • v.25 no.3
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    • pp.147-153
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    • 2013
  • There exist various types of the WEC (Wave Energy Converter), and among them, the point absorber is the most popularly investigated type. However, it is difficult to find examples of systematically measured data analysis for the design of the point absorber type of power buoy in the world. The study investigates the wave load acting on the point absorber type resonance power buoy wave energy extraction system proposed by Kweon et al. (2010). This study analyzes the time series spectra with respect to the three-year wave data (2002.05.01~2005.03.29) measured using the pressure type wave gage at the seaside of north breakwater of Hupo harbor located in the east coast of the Korean peninsula. From the analysis results, it could be deduced that monthly wave period and wave height variations were apparent and that monthly wave powers were unevenly distributed annually. The average wave steepness of the usual wave was 0.01, lower than that of the wind wave range of 0.02-0.04. The mode of the average wave period has the value of 5.31 sec, while mode of the wave height of the applicable period has the value of 0.29 m. The occurrence probability of the peak period is a bi-modal type, with a mode value between 4.47 sec and 6.78 sec. The design wave period can be selected from the above four values of 0.01, 5.31, 4.47, 6.78. About 95% of measured wave heights are below 1 m. Through this study, it was found that a resonance power buoy system is necessary in coastal areas with low wave energy and that the optimal design for overcoming the uneven monthly distribution of wave power is a major task in the development of a WEF (Wave Energy Farm). Finding it impossible to express the average spectrum of the usual wave in terms of the standard spectrum equation, this study proposes a new spectrum equation with three parameters, with which basic data for the prediction of the power production using wave power buoy and the fatigue analysis of the system can be given.

Comparative Analysis of SWAT Generated Streamflow and Stream Water Quality Using Different Spatial Resolution Data (SWAT모형에서 공간 입력자료의 다양한 해상도에 따른 수문-수질 모의결과의 비교분석)

  • Park, Jong-Yoon;Lee, Mi-Seon;Park, Geun-Ae;Kim, Seong-Joon
    • Journal of Korea Water Resources Association
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    • v.41 no.11
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    • pp.1079-1094
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    • 2008
  • This study is to evaluate the impact of varying spatial resolutions on the uncertainty of Soil and Water Assessment Tool (SWAT) predicted streamflow, non-point source (NPS) pollution loads transport in a small agricultural watershed (1.21 $km^2$) for three cases of model input; Case A is the combination of 2 m DEM, QuickBird land use, Case B is the combination of 10 m DEM, 1/25,000 land use, and Case C is the combination of 30 m DEM, Landsat land use, soil data is used 1/25,000 for three cases respectively. The model was calibrated for 2 years (1999-2000) using daily streamflow and monthly water quality records, and verified for another 2 years (2001-2002). The average Nash and Sutcliffe model efficiency was 0.59 for streamflow and RMSE were 2.08, 4.30 and 0.70 tons/yr for sediment, T-N and T-P respectively. The model was run for a small agricultural watershed with three cases of spatial input data. The hydrological results showed that output uncertainty was biggest by spatial resolution of land use. Streamflow increase the watershed average CN value of QucikBird land use was 0.4 and 1.8 higher than those of 1/25,000 and Landsat land use caused increase of streamflow. On the other hand, The NPS loadings from the model prediction showed that the sediment, T-N and T-P of QuickBird land use (Case A) showed 23.7 %, 43.3 % and 48.4 % higher value than 1/25,000 land use (Case B) and 50.6 %, 50.8 % and 56.9 % higher value than Landsat land use (Case C) respectively.

The Study on the Confidence Building for Evaluation Methods of a Fracture System and Its Hydraulic Conductivity (단열체계 및 수리전도도의 해석신뢰도 향상을 위한 평가방법 연구)

  • Cho Sung-Il;Kim Chun-Soo;Bae Dae-Seok;Kim Kyung-Su;Song Moo-Young
    • The Journal of Engineering Geology
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    • v.15 no.2 s.42
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    • pp.213-227
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    • 2005
  • This study aims to assess the problems with investigation method and to suggest the complementary solutions by comparing the predicted data from surface investigation with the outcome data from underground cavern. In the study area, one(NE-1) of 6 fracture zones predicted during the surface investigation was only confirmed in underground caverns. Therefore, it is necessary to improve the confidence level for prediction. In this study, the fracture classification criteria was quantitatively suggested on the basis of the BHTV images of NE-1 fracture zone. The major orientation of background fractures in rock mass was changed at the depth of the storage cavern, the length and intensity were decreased. These characteristics result in the deviation of predieted predicted fracture properties and generate the investigation bias depending on the bore hole directions and investigated scales. The evaluation of hydraulic connectivity in the surface investigation stage needs to be analyze by the groundwater pressures and hydrochemical properties from the monitoring bore hole(s) equipped with a double completion or multi-packer system during the test bore hole is pumping or injecting. The hydraulic conductivities in geometric mean measured in the underground caverns are 2-3 times lower than those from the surface and furthermore the horizontal hydraulic conductivity in geometric mean is six times lower than the vertical one. To improve confidence level of the hydraulic conductivity, the orientation of test hole should be considered during the analysis of the hydraulic conductivity and the methodology of hydro-testing and interpretation should be based on the characteristics of rock mass and investigation purposes.

Impacts of Argo temperature in East Sea Regional Ocean Model with a 3D-Var Data Assimilation (동해 해양자료동화시스템에 대한 Argo 자료동화 민감도 분석)

  • KIM, SOYEON;JO, YOUNGSOON;KIM, YOUNG-HO;LIM, BYUNGHWAN;CHANG, PIL-HUN
    • The Sea:JOURNAL OF THE KOREAN SOCIETY OF OCEANOGRAPHY
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    • v.20 no.3
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    • pp.119-130
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    • 2015
  • Impacts of Argo temperature assimilation on the analysis fields in the East Sea is investigated by using DAESROM, the East Sea Regional Ocean Model with a 3-dimensional variational assimilation module (Kim et al., 2009). Namely, we produced analysis fields in 2009, in which temperature profiles, sea surface temperature (SST) and sea surface height (SSH) anomaly were assimilated (Exp. AllDa) and carried out additional experiment by withdrawing Argo temperature data (Exp. NoArgo). When comparing both experimental results using assimilated temperature profiles, Root Mean Square Error (RMSE) of the Exp. AllDa is generally lower than the Exp. NoArgo. In particular, the Argo impacts are large in the subsurface layer, showing the RMSE difference of about $0.5^{\circ}C$. Based on the observations of 14 surface drifters, Argo impacts on the current and temperature fields in the surface layer are investigated. In general, surface currents along the drifter positions are improved in the Exp. AllDa, and large RMSE differences (about 2.0~6.0 cm/s) between both experiments are found in drifters which observed longer period in the southern region where Argo density was high. On the other hand, Argo impacts on the SST fields are negligible, and it is considered that SST assimilation with 1-day interval has dominant effects. Similar to the difference of surface current fields between both experiments, SSH fields also reveal significant difference in the southern East Sea, for example the southwestern Yamato Basin where anticyclonic circulation develops. The comparison of SSH fields implies that SSH assimilation does not correct the SSH difference caused by withdrawing Argo data. Thus Argo assimilation has an important role to reproduce meso-scale circulation features in the East Sea.

Summer Environmental Evaluation of Water and Sediment Quality in the South Sea and East China Sea (남해 및 동중국해의 하계 수질 및 저질 환경평가)

  • Lee, Dae-In;Cho, Hyeon-Seo;Yoon, Yang-Ho;Choi, Young-Chan;Lee, Jeong-Hoon
    • Journal of the Korean Society for Marine Environment & Energy
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    • v.8 no.2
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    • pp.83-99
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    • 2005
  • To evaluate environmental charateristics of the South Sea and East China Sea on summer, water and sediment quality were measured in June 2001-2003. Surface layer was affceted by Warm water originated from the high temperature and salinity-Tsushima Warm Current, on the other hand, Yellow Sea Cold Water was spread to the bottom layer in the south-western part of the Jeju island, and salinity at stations near the Yangtze River was decreased below 29psu because of a enormous freshwater discharges. Thermocline-depth was formed at about 10m, and chlorophyll maximum layer was existed in and below the thermocline. COD(Chemical Oxygen Demand), TN(Total Nitrogen), and TP(Total Phosphorus) concentrations showed seawater quality grade II in surface layer of the most area, but concentrations of such as COD, Chl. a, TSS(Total Suspended Solid), and nutrients were greatly increased in the effect area of Yangtze River discharges. Correlations between dissolved inorganic nitrogen, Chl. a and salinity were negative patterns strongly, in contrast, those of inorganic phosphorus, COD and Chl. a were positive, which indicates that phytoplankton biomass and phosphorus are considered as important factors of organic matter distribution and algal growth, respectively. in the study area. The distribution of ignition loss, COD, and $H_2S$ of surface sediment were in the ranges of 2.61-8.81%, $0.64-11.86mgO_2/g-dry$, and ND-0.25 mgS/g-dry, respectively, with relatively high concentration in the eastern part of the study area. Therefore, to effective and sustainable use and management of this area, continuous monitoring and countermeasures about major input sources to the water and sediment, and prediction according to the environmental variation, are necessary.

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Risk Ranking Analysis for the City-Gas Pipelines in the Underground Laying Facilities (지하매설물 중 도시가스 지하배관에 대한 위험성 서열화 분석)

  • Ko, Jae-Sun;Kim, Hyo
    • Fire Science and Engineering
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    • v.18 no.1
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    • pp.54-66
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    • 2004
  • In this article, we are to suggest the hazard-assessing method for the underground pipelines, and find out the pipeline-maintenance schemes of high efficiency in cost. Three kinds of methods are applied in order to refer to the approaching methods of listing the hazards for the underground pipelines: the first is RBI(Risk Based Inspection), which firstly assess the effect of the neighboring population, the dimension, thickness of pipe, and working time. It enables us to estimate quantitatively the risk exposure. The second is the scoring system which is based on the environmental factors of the buried pipelines. Last we quantify the frequency of the releases using the present THOMAS' theory. In this work, as a result of assessing the hazard of it using SPC scheme, the hazard score related to how the gas pipelines erodes indicate the numbers from 30 to 70, which means that the assessing criteria define well the relative hazards of actual pipelines. Therefore. even if one pipeline region is relatively low score, it can have the high frequency of leakage due to its longer length. The acceptable limit of the release frequency of pipeline shows 2.50E-2 to 1.00E-l/yr, from which we must take the appropriate actions to have the consequence to be less than the acceptable region. The prediction of total frequency using regression analysis shows the limit operating time of pipeline is the range of 11 to 13 years, which is well consistent with that of the actual pipeline. Concludingly, the hazard-listing scheme suggested in this research will be very effectively applied to maintaining the underground pipelines.