• 산업공학
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• 제25권2호
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• pp.196-203
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• 2012

In the postal delivery service, both the standardization of business process and the workload measurement is very important part of saving the cost and improving the efficiency. However, these are not easy to apply to real situation because of the labor-intensive and diversification of delivery environment. In this study, we develop the methodology for the standardization of business process and workload measurement model of the postal delivery service. Firstly, we introduce the work factor analysis on the postal delivery process. Then, we propose the methodology workload measurement model based on diversification of delivery environment.

• ETRI Journal
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• 제44권2호
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• pp.232-243
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• 2022

Changes in household composition and the residential environment have had a considerable impact on the features of postal delivery regions in recent years, resulting in a large increase in the overall workload of domestic postal delivery services. In this paper, we provide complex analysis results for postal delivery areas using various unsupervised learning approaches. First, we extract highly influential features using several feature-engineering methods. Then, using quantitative and qualitative cluster analyses, we find the distinctive traits and semantics of postal delivery zones. Unsupervised learning approaches are useful for successfully grouping postal service zones, according to our findings. Furthermore, by comparing a postal delivery region to other areas in the same group, workload balancing was achieved.

• 동양고전연구
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• 제73호
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• pp.415-444
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• 2018

본고는 우정총국의 설치(1884년) 이후 근대 우편 제도가 정착하는 과정을 살피기 위한 것이다. 이를 위하여 우편 사업 초기(1900년-1945년) 편지의 전달 양상을 분석하였다. 2장에서는 '편지의 전달 방식의 변화 양상'을, 3장에서는 '표현의 변화 양상'을, 4장에서는 '우편의 명암'을 주제로 검토하였다. 편지의 전달 방식의 변화 양상 검토에서 민간인에 의한 인편에서 집배원에 의한 우편으로의 변화는 [인편 중심] > [인편 우편 공존기] > [우편 중심기]의 3단계로 나눌 수 있었다. 특히 2단계 시기에서 동일한 송 수신자가 상황에 따라 인편과 우편을 혼용하고 있는 점이 흥미로웠다. 그리고 급보용(急報用) 전보(電報)와 상보용(詳報用) 우편(郵便)의 기능상 차이를 편지의 내용 검토에서 확인할 수 있었다. 표현의 변화 양상 검토에서 '안부인사, 결말인사, 수신표현' 등에서 상투적 표현의 변화를 확인하였다. 또한 '우편'이 기본 용어로 자리 잡지 못하고 다양한 용어로 대체되어 쓰이는 현상을 확인하였으며 오히려 '우(郵)'가 독립적이고 생산적으로 쓰이고 있음을 확인하였다. 우편의 명암 검토에서 우편 전달은 '경제성, 신속성, 장거리 전달'이란 장점에도 불구하고 '배달 사고의 불만, 비밀유지의 불안' 등의 단점이 있었다. 우편 전달의 단점은 인편 전달로 보완할 수 있었기 때문에 우편과 인편은 상당기간 공존할 수 있었다.

• International Journal of Advanced Culture Technology
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• 제10권2호
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• pp.194-200
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• 2022

Traditionally, postal services that produce and deliver paper-based notices have been the mainstream. The reason is that it has the function of distribution and proof of delivery in the postal delivery system as well as the advantage of information delivery through postal delivery. After all, for the purpose of distribution and proof of delivery, many organizations use paper-based postal notices. However, in recent years, it has been in the spotlight to produce a paper-based postal notice as an electronic notice and deliver information to a mobile device through the Internet. In this paper, we propose a safe interworking method for user identification information required for private institutions to transmit mobile electronic notices. In order for a private institution to accurately deliver an electronic notice to a mobile service subscriber, a means to confirm whether the private institution and the mobile device subscriber are the same person is required. In the mobile electronic notification service, the connecting information provided by the personal identity proofing agency is used as a means of user identification. Connecting information is called a resident registration number on the Internet and is one-way hash information that can only be created by the personal identity proofing agency designated by the government. In order to transmit a mobile electronic notice, it is necessary to share connecting information for the same user identification between the institution that requests the sending of the electronic notice and the institution that processes the sending of the electronic notice. Connecting information is personal information that can uniquely identify a user, and if it is disclosed, damage such as personal information infringement may occur. As such, it is necessary to prevent problems that may arise from misuse and abuse of connecting information as well as increase in the benefits of sending the mobile electronic notice. In this paper, a safe and effective mobile electronic notification service can be performed by suggesting a method for safe interworking of information related to the mobile electronic notification service.

• 한국정보시스템학회지:정보시스템연구
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• 제9권1호
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• pp.235-255
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• 2000

Facing in very rapidly changing environments via information technologies, we need to study and develop new information technologies in postal delivery service in korea. We study to find the near optimal route for the better postal service between the collection centers. Optimal routing decision for the postal delivery is NP-Hard. The main purpose of this paper is to develop the near optimal simulation technique for the postal routing decision We consider the distance between collection centers, and the quantity of post articles in the collection center to obtain the near optimal route. We use the heuristic algorithm to obtain the near optimal solution for the transportation route of postal articles. Also, we try to show the transportation route by using the map after deciding the near optimal route.

• 한국정보시스템학회:학술대회논문집
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• 한국정보시스템학회 2000년도 추계학술대회
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• pp.45-63
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• 2000

Facing in very repidly changing environments via information technologies, we need to study and develop new information technologies in postal delivery service in Korea. We study to find the near optimal route for the better postal service between the collection centers. Optimal routing decision for the postal delivery is NP-Hard. The main purpose of this paper is to develop the near optimal simulation technique for the postal routing decision. We consider the distance between collection centers, and the quantity of post articles in the collection center to obtain the near optimal route. We use the heuristic algorithm to obtain the near optimal solution for the transportation route of postal articles. Also, we try to show the transportation route by using the map after deciding the near optimal route.

• 전자통신동향분석
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• 제36권3호
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• pp.145-160
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• 2021

We provide trends on postal vehicles owned and operated by 10 overseas postal agencies, USPS, Postes Canada, Royal Mail, La Poste, Deutsche Post DHL, PostNL, Australia Post, China Post, Japan Post, and Thailand Post. This will be a useful asset to look into how the posts worldwide operate and manages their postal vehicles and service strategies. In this study, we provide the simple specifications of vehicles operated by each post, how to replace vehicles, how to service maintenance and repair, and modes of pick-up & delivery to be introduced soon. We expect this study to present appropriate policy implications for both postal agencies and logistics companies that are facing a major turning point in logistics to operate and evolve the delivery vehicles.

• 경영과학
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• 제33권3호
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• pp.1-18
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• 2016

Recently, ordinary mail is decreasing continuously by the development of ICT (Information and Communications Technology) including E-mail, messenger service, and etc. On the contrary, parcel post is increasing by the increase of online shopping, home shopping, and etc. Aside from these changes, the demand for various mail acceptance and delivery means is increasing with the increase of single households and dual-income couples. To overcome these environmental changes, Korea Post installs unmanned post offices which are composed of various unmanned mail acceptance and delivery postal systems. In this paper, we propose the methodological approach for the site selection of unmanned post office among the existing post offices and the installation standard of unmanned postal system considering the operation cost by the mail volume.

• 경영과정보연구
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• 제3권
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• pp.257-285
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• 1999

Korea Postal Service(KPS) nowadays lies in competitive environment with alternative business such as door-to-door delivery service. Customers began to complain about postal service quality and ask the government to reform a public firm through management innovation. But, Korea Postal Service has not met the break-even point between it's revenue and expenditure because the service is under the government system and cannot independently make major decisions on products, pricing, services, personnel management, financial policies and etc. The objective of this study is to provide marketing planners and practitioners with some guidelines when they establish marketing strategies and to help marketers on theories and practical instructions about postal service marketing when they interact with customers. I. A field survey on both customer satisfaction and internal staff satisfaction was conducted to get some ideas for the marketing strategy planning. II. Practical guidelines and instructions were made for marketers to communicate with customers in various areas such as pricing, product, service demand, marketing channel, promotion, and etc. III. Some suggestions on marketing policies for planners and mangers in the marketing strategy were described including personnel resource as well as physical resource. IV. Special issues on small packet market and direct mail market were discussed and some alternative solutions were proposed. V. Database marketing strategy was emphasized to get new business opportunities such as direct mail, and to provide differential services to customers as much as their contribution into the profitability for KPS. VI. Cyber Post Office should be constructed on Internet to provide new services which are combined with physical material flow and information technologies.

• 대한산업공학회지
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• 제38권3호
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• pp.227-236
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• 2012

New 5-digit zone code (new postcode) will replace the current 6-digit postcode which has been used for postal automation in 2014. New postcode will be used for processing various works to distinguish location and area in the entire country. For example, it new postcode will be used to denote different administration areas, firefighting and police jurisdiction, weather forecast areas, emergency medical facility areas, social welfare institution areas, election districts, school districts, statistical areas, courier and delivery business areas, and etc. Therefore, the relevant authorities must be cosider for the feasibility and applicability of assigning the new postcode. In postal service, postal process will be affected a lot by new postcode because a postcode has been related with delivery area of a postman. Therefore, we propose assignment scheme for new postcode which will impact less to postal process. Then, we present how we used geographic data for efficient assignment and analysis of the results.