• Title/Summary/Keyword: Port Service level

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Case Study of S2 Service Response Guidance in case of Passenger Ship H Abnormal Condition (여객선 H호 선내이상 알람 발생시 대응가이던스 사례연구)

  • Yoo, Yun-Ja;Song, Chae-Uk;Yea, Byeong-Deok
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2018.05a
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    • pp.45-46
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    • 2018
  • S2 module, which is one of the Korean type e-Navigation services, is a service concept that monitors the situation onboard and provides an emergency level determination and response guidance to the ship when an alarm occurs. S2 module is divided into fire/ seakeeping / navigation safety sub-module. In this paper, the concept of S2 service based on actual ship is explained through the response guidance case study of navigation safety module in case of abnormal condition in the passenger ship H.

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Estimating the required storage inventory of a container terminal considering the variance of a containership's load size (본선 작업물량의 변동을 고려한 컨테이너터미널의 소요장치량 산정)

  • Park, Byung-In;Bae, Jong-Wook
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • v.1
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    • pp.261-267
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    • 2006
  • The required storage inventory is a very important decision variable which determines the storage capacity of a container terminal. Generally, the required storage inventory is dependent upon such factors as ship headway, allowable dwell time of containers, loading/unloading time per ship, and so on. Until now, the required storage inventory is estimated under the assumption that the factors are deterministic in several studies. However, this study proposes how to estimate a required storage inventory satisfying the required service level under the assumption that a containership's load size is probabilistic. Numerical experiments, which use a simulation show that the proposed method can estimate more adequately the maximum storage inventory than other methods under a probabilistic environment.

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A Study on Perception of Shippers about the Service Quality of Logistics Center in Port Distripark (항만배후단지 물류센터 서비스품질에 대한 화주 인식 연구)

  • Kweon, Jung-Dae;Kwon, Kyu-Ri;Kim, Yul-Seong
    • Journal of Navigation and Port Research
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    • v.41 no.6
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    • pp.415-422
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    • 2017
  • In a situation where there is excessive competition among logistics centers due to the low price of logistics centers for attracting freight volume, the conditions provided by the logistics centers are similar. Therefore, in order to determine the logistics center, we want to find out what kind of differentiated service the shippers desire, as well as what level of service they want in addition to al ow price. There are currently no studies about the service quality of logistics centers. The components of the service quality of the logistics center were extracted by applying them to the logistics center based on the existing service quality theory. Factor analysis revealed five dimensions of service quality: tangibility, reliability, empathy, assurance, and know-how. It was found that service quality had a statistically significant influence on customer satisfaction, from the investigation of the causal effect relationship. In addition, 'Know-How' among these factors has more influence on customer satisfaction, so it is important to accumulate differentiated 'Know-How' only in logistics centers.

Alternatives for Establishing Green Logistics System in Ulsan Port (울산항의 녹색물류체계 구축 방안)

  • Jo, Jin-Haeng
    • Journal of Korea Port Economic Association
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    • v.35 no.4
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    • pp.187-206
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    • 2019
  • After reviewing the concept and previous studies related to green ports, this study analyzes the implications of green port policy of advanced ports in foreign countries and analyzes problems in terms of environmentally-friendly green port policy for Ulsan port, and to present sustainable green logistics establishment measures. The literature survey and Benchmarking methods are adopted as research methodology and the results are as follows. First, the pan-government climate change response management system, legislation of relevant laws, implementation of fiscal support policies, and roadmaps should be established. Second, the foundation for eco-friendly green growth should be established through the discovery of business models in conjunction with leading industries in the Southeastern Metropolitan Economic Area. Third, the Ulsan Port Greenport, such as AMP, in-port LNG propulsion ship, and ESI vessel incentive, should be built. Fourth, a low-carbon, high-efficiency sea-shuttle service shall be established through the introduction of the sea-shuttle service along the sea route. Fifth, energy self-reliant ports, including all institutions in the metropolitan Ulsan port area that have exceeded the level of Ulsan port Authority, should be built. Finally, water-type ports need to be built through the creation of coastal forests, the purification of marine water quality, and the introduction of colors to port.

A Technical Review of Container Terminal Remodeling : the Case of Busan Port (컨테이너터미널 리모델링 기술검토 : 부산항 사례)

  • Choi Yong-Seok;Kim Woo-Seon;Ha Tae-Young
    • Journal of Navigation and Port Research
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    • v.30 no.6 s.112
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    • pp.499-508
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    • 2006
  • Many changes lie ahead for Korea both domestically and internationally including opening of Busan New Port, more active Gwangyang Port as well as rapid growth of Shanghai Port and enhanced services and productivity at Shenzen Port. Compared to newer ports, container terminals in Busan Port possesses old equipment and facilities. Therefore, in order for Busan Port to maintain its service level and remain competitive, it needs to undergo remodeling to enhance productivity. Remodeling activities should be implemented on a continual basis by developing and applying new technologies such as those for gate system, berth system, yard system, and IT system In order to review the alternatives, we performed questionnaire survey and interview. From the result of analysis, we designed the application plan based on priority in remodeling, period of technology application, and direction for application.

Facility scheduling problem in Grain terminal for reducing demurrage rate (양곡부두의 체선율 감소를 위한 부두 장비 및 사일로 스케줄링 연구)

  • Shin, Jae Young;Park, Jongwon
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2013.06a
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    • pp.60-61
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    • 2013
  • One of the most important indicators for measuring service level and productivity of the port may be a demurrage rate. Currently, in the case of grain terminal of Busan North Port, demurrage rate are recognized at a very high level, in order to improve this, it is tilted more effort operational. In order to reduce the demurrage, there is a way expansion of facility of hardware, such as the replacement of aging equipment, and how manipulative assignment rules of the apparatus of the operation on the software side, such as changing the order of facility allocation. If the financial reasons are out of question, it is possible to expand to reduce the demurrage rate by operational way. Therefore this paper deals with how to operate some of the allocation rules and silo allocation rules of equipment to reduce the work hours with model and how to operate basic equipment and grain terminal of Busan North Port want to be seen by comparative analysis.

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A Effect of Unreliable Default Parameter in Forecasting Delay and Level of Service of Signalized Intersection (초기변수의 불확실성이 신호교차로 지체모형 및 서비스수준 예측에 미치는 영향 분석)

  • Kim, Sung-Deuk;Park, Won-Kyu;Kim, Kyung-Kyu
    • Journal of Navigation and Port Research
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    • v.27 no.4
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    • pp.471-478
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    • 2003
  • In the Signalized Intersection, the capacity analysis is conducted with a large amount of input data such as road way, traffic and signal condition. but the level of service(LOS) is determined by delay estimated as a measure of effectiveness (MOE) based on this procedure. However, It is under the circumstances which are not considered for the errors caused by the uncertainty of input data in the field(the turing volumes, lane geometry, signal timing, grade of approach lane, percentage heavy vehicles, peak hour factor and arrival type etc.) as become the bases in the determination of the capacity and LOS. It includes the problem of reliability which is not verified for the capacity and LOS estimated. So, this study is to suggest the minimization of their influences by examining whether the uncertainty of input data such as the traffic volume, percentage of heavy vehicles and roadway geometry on the approach lane in the intersection under the study affects the capacity analysis and LOS determination.

A Study on Operation Efficiency of Container Port by Comparison of Similar Ports (동종 항만군 분류를 통한 컨테이너항만의 운영효율화 방안에 관한 연구)

  • 정태원;곽규석
    • Journal of Korean Society of Transportation
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    • v.19 no.1
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    • pp.7-16
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    • 2001
  • The Principle objective of this paper is to introduce a systematic approach to identifying similar container ports in Asia. For this, it analyses data on port facilities, port facility availability, port service level total container throughput, and economic index, by using Multidimentional Scaling (MDS) method. Based on the analysis it identifies five groupings of similar container ports in Asia within which Port comparison can be justifiably made, evaluates a present position of five groupings on the basis of factors used to compare container ports in Asia ; and finally proposes policy implications for operation efficiency of Pusan container port in comparison with Kaohsiung Port. The major implication is that both the Kaosuing and the Pusan port have to strengthen port facility to attract more traffic, and particularly, Pusan Port has to reinforce the number of berth, total length of berth. and yard areas.

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On the Analysis of Physical Distribution System in Mokpo Port (목포항 물류시스템의 분석에 관한 연구)

  • Lee, C. Y.;Nam, M. U.
    • Journal of Korean Port Research
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    • v.10 no.1
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    • pp.1-14
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    • 1996
  • Rapid change in the technological environment of marine transportation and the development of the ocean shipping industry have fostered a revolution in the port system. This in turn has caused major changes in the function and use of port in Korea. Aside from this, Mokpo Port, however continues to decline, because the existing port facilities and related subsystem are already obsolete with no chance of regaining operational effectiveness and treatment for proper implementation. Although a few studies have been done on the Mokpo Port, has not been found, any reseach for the analytical approach to the transportation system of it. This paper aims to make an extensive analysis of the physical distribution system in Mokpo Port focusing on the coordination of subsystems such as navigational aids system. The base of introduced simulation tool here is the queueing theory. The overall findings are as follows: 1. Among those vessels called at Mokpo Port in 1994, 556 ships(2,736,669 G/T) are oceangoing while 8155 ships(2,587,217 G/T) are domestic. The average size of oceangoing vessels is 4,922,1 G/T, and the domestic is 317,8 G/T. The average arrival interval and service time of the domestic vessels are 6.0 hours and 24.1 hours respectively marking the berth occupation rate over 100%. Those for oceangoing vessels are 34.5 hours, 120.0 hours and 37.2%. In order to maintainin the berth occupation rate to 70% the capacity considering the 1994 of domestic piers must be extended to 145% and oceangoing vessels must be increased to 165%. 2. The capacity of approaching channel is enough to handle the total traffic volume of 3. Tugs are sufficiently being provided to handle all ships requiring their services 4. The capacity of storage and inland transportation systems are sufficient to handle the throughput and the yard stroage utilization rate of No.1 - No.5 is 4.5% and No.6 is 30% of 1993's. 5. The utilization rate of LLC(Level Looping Crane) and PNT(PNeumaTic) are 2.7% and 18.8%, respectively.

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A Study on the Perceived Service Quality in the Passenger Transportation (지각된 여객운송서비스품질에 관한 연구)

  • 김성국;조만영
    • Journal of the Korean Institute of Navigation
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    • v.24 no.4
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    • pp.269-283
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    • 2000
  • Service is the source of firm's competitive advantage in recent years. The importance of service quality in any service industry doesn't need to be disputed. Customers have expected the improvement of the quality of service they receive ,so providers are struggling to meet these expectations. This study aims at finding factors of service quality in passenger transportation. An empirical investigation and the measurement on the perceived Service Quality by customers in the passenger transportation system was carried out. The purpose of this study is to clarify the factors of service quality on the basis of service marketing concept. In order to fulfill the objectives, this paper combines research tools that include both empirical study and documentary research. Data was gathered from 239 passengers by the use of questionnaire. In this study, the established hypotheses were generated on the basis of the service quality evaluation (SERVQUAL) model. Research findings through empirical test are as follows. First, five service quality dimensions in passenger transportation are identical to SERVQUAL dimensions defined by Parasuraman, Zeithaml, and Berry in 1988. Second, demographic segments such as gender and age don't have significant different dimension of service quality. Third, there is no significant difference between groups by experiences such as price level, abroad tour and vehicle type in determinants of transportation service quality.

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