• 제목/요약/키워드: Point Of sales System

검색결과 102건 처리시간 0.026초

강구조 재사용 시스템을 위한 탈부착이 가능한 PC 슬래브 접합부의 성능평가 (Performance Evaluation of Removable PC Slab Connection for the Reusable Steel Structural System)

  • 심현주;오은지;이은택
    • 한국강구조학회 논문집
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    • 제25권6호
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    • pp.649-658
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    • 2013
  • 최근 건축 분야에서도 친환경, 순환형 패러다임으로 전환되어지고 있다. 이 연구에서는 사용자의 요구에 따라 구조체의 해체에 의해 재사용이 가능한 구조시스템을 도입하여 건설자재의 절감 및 재활용, 구조체의 장수명화를 통해 친환경 및 $LCCO_2$를 저감할 수 있는 강구조 시스템을 구현하고자 한다. 부재의 재조합이나 재사용을 가능하게 하기 위하여 탈착이 가능한 바닥슬래브와 강재보 접합상세를 제안하고 구조성능 및 진동 등과 같은 동적 특성에 의해 사용성을 파악하고 평가하였다.

KANO 모델을 활용한 스마트폰의 만족 및 불만족 요인 분석 (Finding Smartphone's Factors which Affect Satisfaction or Dissatisfaction based on KANO Model)

  • 이상근;이신석;강주영
    • 한국정보시스템학회지:정보시스템연구
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    • 제20권3호
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    • pp.257-277
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    • 2011
  • The current study categorizes factors of smartphone into three, using KANO model: attractive factors which cause only product satisfaction, must-be factors for dissatisfaction, and one-dimensional factors for both. Based on it, it presents a new model for the effects that smartphone factors have on satisfaction or dissatisfaction. The purpose is to theoretically explain that smartphone factors on which companies and users place a high value can actually affect satisfaction or dissatisfaction. After choosing 15 factors out of 25 which had been selected through literature study, these were divided into attractive, must-be, and one-dimensional ones. 93 out of 109 questionnaires returned were used for analysis. After frequency analysis using SPSS were conducted on the surveys, the factors were grouped, based on KANO table. The grouping results are as follows. Attractive factors include 'expansion slots for external memory, battery desorption, brand awareness, mobile banking and internet telephony'. Must-be ones include 'multi-touch, information security, entertainment, information retrieval, location based service and SNS. Finally, 'screen visibility, size of internal memory, the amount of internal memory, battery life, and response to after-sales service' are classified as one-dimensional factors. A critical finding of this paper is that since the results are different depending on the operating system of smartphones, it must be taken into consideration in studies on smartphones. The wide and rapid spread of smartphones has changed people's lifestyle as well as business environment, which forces companies to compete with each other to adapt to the changed circumstances. In this competitive system, studies on smartphone factors of satisfaction and dissatisfaction are essential for firms to establish a new strategy. From this point of view, the present paper is expected to be a basic material for enterprises not only to develop goods and services that maximize customer satisfaction and minimize dissatisfaction, but also to establish the future business strategy.

효율적(效率的)인 마아케팅 정보(情報) 시스템 구축(構築) 방안(方案)에 관한 연구(硏究) (A Study of Information Systems Development for Marketing Strategy)

  • 원두희
    • 산학경영연구
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    • 제4권
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    • pp.355-383
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    • 1991
  • 1. The Purpose of This study research: The focus of marketing until recently has simply been on sales which means the transfer of goods from the producer to the consumer and on profits therefrom. However, the excess supply of goods due to the expansion of the economy and the resulting fierce competition between companies have changed the nature of marketing. Maximizing consumers' satisfaction and establishing marketing mix strategies for market subdivision and penetration into the target market are now significant roles of the marketing manager. In addition, with regard to company management, information within the company which had been collected, managed and processed sporadically indegrated manner. The purpose of this research on marketing information systems in connection with the above will be to seek ways enabling us to create an efficient and integrated information system for an entire company. 2. The Method and Scop of This Stdudy: Marketing information systems, as a part of management information systems, shall be examined based on relevant theoretical literature. The research process shall be generally developed as follows: 1) The basic structure of the marketing information systems, including its fundamental purpose and necessity, shall be examined. 2) The method for a specific plan shall be presented through fundamental marketing strategy concepts and marketing decision-making. 3) A general model shall be presented based on examinations of various mod els used for marketing information systems and on research of the models' relationship with management information systems. 4) The direction of development shall be presented as the basis for gradual development following examination of the scope, pertinent issues, and means of improvement of the marketing information systems. 3. Summary and Conclusion: As the competition among the enterprises has become keen and thus the management of the contemporary enterprises shows the tendencies of uncertainty as well as complexity, all the managers must make the correct and prompt decision of their mind. Otherwise, the danger which will lead to and failure in the failure in the business may befall to the enterprise. Though computer system and information related techniques have the endless potentiality for the improvement of the enterprise, those are granted only to the enterprise which will be able to manage the computer system and information related techniques. In the contemporary industrial society, the need to a managerial information system has been increasing because all the complicated information can be stored, disposed and managed by the efficient method. And the marketing information system is also the integrated system which has been formed and developed through the efficient mixture of all the constituent elements including the definition of marketing research as the definition of the information system has been enlarged due to the reason shown above. The common point of the two systems is the man machine system functioning to help the efficient decision of the mind by introducing the computer system on the basis of user manager centered thought in order to provide informations to be useful in operation and management of the organization and the function of the mind decision. The purpose for the marketing information system lies in making the utmost use of marketing information available in the course of the mind decision. The reason why the contemporary enterprises necessitate the marketing information system are as follows: 1) The stages of the business operation are expanded wide to the world. 2) As the living standards of the consumers have been on the rise, the enter prise has to satisfy the consumer's "wants" than simple "needs".

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BSC시스템 구축을 위한 호텔기업의 전략적 탐색 (A Study to analyze Management Perfomance Building BSC for Hotels)

  • 정태웅
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2008년도 춘계 종합학술대회 논문집
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    • pp.343-347
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    • 2008
  • 기업으로서 호텔은 전략목표를 달성하는데 필요한 경쟁력 기반을 견고하게 하고, 업무활동을 지속적으로 개선하기 위해 노력하고 있으며, 이러한 노력은 IT의 급속한 발전에 힘입어 업무프로세스와 컴퓨터를 결합하여, 호텔업무의 상당부분을 전산화(Computing)함으로써 조직유효성과 생산성 향상을 도모하고 있다. 호텔업무의 전산화는 기존의 운영업무(Operating)를 근간으로 POS, ARS, WEB 등으로 점차 확대되어 가는 한편, 급변하는 시장환경에 적응하기 위한 전략적 시스템 구축에도 다가서고 있다. 호텔기업의 기존의 운영관리시스템은 지극히 정량적이며, 재무적 성과에 치우쳐, 단기적으로 기업을 평가하고 관리하는 수준에 그치고 있으나, 최근 전략적 관점의 6시그마, BSC 등의 시스템 도입추세에 있다. 따라서 본 연구는 호텔기업의 전략적 시스템 구축에 있어, 도입되고 있는 BSC(균형성과표)시스템과 관련하여 재무적 관점과 비재무적 관점에서 시스템화할 측정지표 발굴에 그 목적이 있다. 호텔기업의 경영성과를 측정함에 있어 재무적 측정과 더불어 비재무적 성과(고객관점, 내부프로세스, 학습과 성장)에 일선근무자 및 의사결정자들이 시스템에 반영하고자 하는 중요요소를 파악하여, 기업경영에 도움을 주자 한다. 본 연구는 호첼기업에 근무하고 있는 집단을 대상으로 델파이 기법과 전문가 인터뷰(팀장급이상)를 통해 각 관점별 중요순위를 판별하였다. 연구결과 재무적 관점에서는 객실매출액, 객실가동율, 매출성장율, 매출이익율, 매출액 증가율이 중요순위로 나타났으며, 고객관점에서는 고개만족, 서비스 품질, 고객차별화, 고객D/B화, 고객수익성 순으로, 내부프로세스관점에서는 전사적 품질관리, 업무메뉴얼적용, 종사원 만족도, 리더쉽, 경력개발 순으로, 학습과 성장 관점에서는 직원만족도, 자기계발 교육기회 부여, 종사원 생산성, 서비스교육, 보상시스템 순으로 중요하게 인식하고 있었다. 본 연구의 결과는 서비스를 주된 경쟁도구 삼고 있는 호텔기업의 재무적 성과외 비재무적 성과상의 중요지표를 발굴하여 호텔기업의 특성에 맞는 BSC(균형성과표/Balanced Scorecard)시스템 구축에 도움을 주고, 궁극적으로 호텔기업의 경영성과 개선에 활용되길 기대한다.

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소형외식프랜차이즈업체의 원가관리시스템을 위한 데이터참조모델에 대한 연구 (A Study on Data Reference Model for a Cost Management System on Small Business Food Franchise)

  • 이민정;어윤선;박상찬;김석훈
    • 한국컴퓨터정보학회논문지
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    • 제18권9호
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    • pp.165-175
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    • 2013
  • 최근외식프랜차이즈 가맹본사수는증가하고 있지만 가맹본사가 성공보다는실패하는 경우가훨씬 많은 것으로 알려져있다. 여러 실패요인들중에하나는가맹본사의 투명하지못한 경영으로인해, 가맹본사와가맹점간의불신이 있다. 대형외식프랜차이즈경우에는이를 해소하기위해서는ERP와같은통합적정보시스템을이용하고있으나, 소형외식프랜차이즈 가맹본사인 경우는 금전적 인적 자원의 부족으로 매출, 발주관리 등의 기초적인 정보를 다루는 POS(Point of Sale)가 연계된 정보시스템을 겨우 운영하는 실정이다. 소형외식프랜차이즈들의 성공적인 운영을 위해서 저비용으로 현재 시점의 경영상황을 파악할 수 있는 원가관리시스템을 구축할 수 있는 연구가 필요하다. 본 연구에서는 원가관리가 가능하고, POS시스템 종류에 구애받지 않는 표준화된 데이터참조모델을 제안한다. 이를 통해 서비스의 연계 및 재사용성을 촉진하고 중복개발을 방지할 수 있으며, 가맹본사에서는 가맹점별 원가관리를 분석하여 가맹본사와 가맹점들은 투명한 점포경영 뿐만 아니라 효율적 경영지원이 가능하게 될 것이다.

An Analytic Case Study on the Management of an Upper-level General Hospital(2010-2012)

  • Park, Hyun-Suk;Lee, Jung-Min;Baek, Hong-Suck;Lee, Jun-Ho;Park, Sang-Sub
    • 한국임상보건과학회지
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    • 제2권1호
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    • pp.1-16
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    • 2014
  • Purpose. For a more efficient hospital management, this study aims to provide basic data so that the hospital management and staff in charge of hospital administration may systematically classify and collect hospital information, by analyzing the ordinary characters of an upper-level general hospital system and its common-type balance sheet, common-type profit and loss statement and financial ratio. Methods. By using information about an upper-level general hospital in C Province, provided by Alio(www.alio.go.kr), a public organization information provision site, Health Insurance Review & Assessment Service(www.hira.or.kr) and Ministry of Health and Welfare(www.mw.go.kr), this study analyzed 3 year's data from 2010 to 2012 and provided basic data by analyzing the ordinary characters of an upper-level general hospital system, and its common-type balance sheet, common-type profit and loss statement and financial ratio. Results. After analyzing the ordinary characters, common-type balance sheet, common-type proft and loss statement and financial ration of this general hospital, based on the 2010 to 2012 data, this study came to the following conclusions. Firstly, out of all the 1,069 hospital staff, there were 272 doctors working for 24 medical departments, out of whom the majority was 33 physicians. Most of the nurses were third-class ones, and about 2,000 outpatients and 600 inpatients on average were treated per day. Secondly, as a result of analyzing the common-type balance sheet, this study discovered that intangible assets out of fixed assets accounted for 41%, the majority, out of which usable and profitable donation asset buildings were of great importance, and the liquid assets increased more in 2012 than 2011. In the financial structure, the ratio of liquid liabilities was over 50% out of all the liabilities in 2012, and the ratio of purchase payables was high as well. The ratio of fixed liabilities reached up to 40%, out of which the retirement benefit appropriation fund was quite high. The capital was over 80%, but the surplus was in a deficit state. Compared to the capital, the ratio of total liabilities was about 90%, which indicates the financial structure of this general hospital was vulnerable. Thirdly, as a result of analyzing the common-type profit and loss statement, this study found out that the medical profits from inpatients were higher than profits from outpatients. The material cost was related to the medical quality of this general hospital, and it was as high as 30% out of the total costs and was about 45% of the labor cost. This general hospital showed 10% in the ratio of non-medical profits, and it seemed because of government subsidies. The ratios of medical profits and current net income were gradually changing for the better in 2012, compared to 2011. Lastly, as a result of analyzing the financial ratio, it was found that the liquidity ratio kept decreasing, from 110.7% in 2010 and 102.0% in 2011 to 77.2% in 2012. Besides, it was analyzed that the liquidity ratio and the net working capital ratio greatly decreased, while the quick ratio and the liquid ratio kept decreasing. Conclusions. 1. It is necessary to take the risk management into more consideration, and particularly, it is needed to differentiate and manage the levels of risk in detail. 2. By considering the fact that investments into hospital infrastructures were mostly based on liabilities, it is needed to deal with the scale of losses when evaluating risks. 3. By reflecting the character that investments into hospital infrastructures were based on liabilities, it is necessary to consider the ratio of ordinary profits as well as the ratio of operating profits to sales, and it is also important to consider sales productivity factors, such as the sales amount per a sickbed, by comparing them with other hospitals. As for limitations of this study, there may be some problems in terms of data interpretation because of the lack of information about the number of inpatients and the number of outpatients per year, which are needed for the break-even point analysis. Besides, to suggest a direction for the improvement of hospital management through analyses, non-financial factors should be reflected, such as the trend of economy, medical policies, and politic backgrounds. However, this study only focused on the common-type balance sheet, common-type profit and loss statement and financial ratio, so this study is actually limited to generalizing all the factors by analyzing public data only.

로듐 재자원화의 경제적 및 환경적 효과 분석 (Economic and Environmental Effect Analysis of Rhodium Recycling System)

  • 이성유;신가영;김두환;황용우;강홍윤;홍성민;김다연
    • 자원리싸이클링
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    • 제32권3호
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    • pp.45-56
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    • 2023
  • 본 연구에서는 비촉매분야에서 사용된 로듐의 재자원화 시, 경제적 및 환경적 효과를 분석하였다. 분석방법으로, 경제적 효과 분석은 비용편익분석과 자원절감효과분석을 적용하였으며, 환경적 효과 분석은 전과정평가를 적용하였다. 연구결과, 경제적 측면에서 B/C 값은 1.28로 사업성이 있는 것으로 나타났으며, 비용절감은 재자원화 로듐 1 g 기준으로 237,000원로 나타나 2025년 로듐 재자원화량 71.7억원으로 나타났다. 환경적 효과는 로듐 1 kg 기준의 재자원화 시와 해외매각 시에 대해 온실가스 배출량을 비교하였다. 산정 결과, 로듐 1 kg 기준으로 재자원화 시 온실가스 배출량은 65 kg CO2eq./kg-Rh, 해외매각 시 28,800 kg CO2eq.으로 나타나, 99.8%가 저감되었다. 본 연구결과는 비촉매분야에서 사용되는 로듐의 재자원화 시 경제적 및 환경적 효과 분석을 통해 자원이 부족한 우리나라에서 로듐 재자원화가 필요하다는 것을 제시할 수 있었다.

국제물품매매계약상(國際物品賣買契約上) 물품일치성(物品一致性)의 기준(基準)에 관한 법리적(法理的) 고찰(考察) (A Legal Study on the Standard for Conformity of the Goods in the International Sale of Goods)

  • 송명복
    • 무역상무연구
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    • 제12권
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    • pp.133-162
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    • 1999
  • The international sale transaction is in essence a sale of goods and presents all those commercial and legal problems in any sale of goods. As a result, A International sales contract imposes several duties on the parties : the seller must deliver the goods and transfer ownership in them, while the buyer must pay the price and take delivery of the goods. However, there are several problems which impede a active transaction between seller and buyer who have their places of business in other countries each other. Therefore, It is necessary to provide the concept on the conformity of goods in the Int'l Sale of Goods. Especially, In our consideration for the point of time when defects occurs, the existence of non-conformity of goods should be judged on the basis of time of delivery rather than time of contract. Moreover, The burden of proof about nonconformity of goods is another fact which make an international dispute between the contractual parties in an international trade. Thus, The consistency in the interpretation of law must be maintained betweened the warranty and seller's liability. In the Uniform Commercial Code and UN Convention, non-conformity of contract is made of contract liability. And in our civil and commercial law provisions of warranty should be understand as the special ones of the provisions of general non-performance of obligation liability. As a result, More concrete study of them is required because they may have a great influence especially on international trade. As a result, We should be our best in finding a helpful and systematic structure that the dualistic structure of nonperformance of obligation liability and warranty liability must be unified by studying the theories of English and American warranty and our legal system, as well as international practice and usage being used in an international trade.

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구매종속성을 고려한 근사적 연속검토 재고모형 (Approximate Continuous Review Inventory Models with the Consideration of Purchase Dependence)

  • 박창규;서준용
    • 산업경영시스템학회지
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    • 제38권4호
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    • pp.98-108
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    • 2015
  • This paper introduces the existence of purchase dependence that was identified during the analysis of inventory operations practice at a sales agency of dealing with spare parts for ship engines and generators. Purchase dependence is an important factor in designing an inventory replenishment policy. However, it has remained mostly unaddressed. Purchase dependence is different from demand dependence. Purchase dependence deals with the purchase behavior of customers, whereas demand dependence deals with the relationship between item-demands. In order to deal with purchase dependence in inventory operations practice, this paper proposes (Q, r) models with the consideration of purchase dependence. Through a computer simulation experiment, this paper compares performance of the proposed (Q, r) models to that of a (Q, r) model ignoring purchase dependence. The simulation experiment is conducted for two cases : a case of using a lost sale cost and a case of using a service level. For a case of using a lost sale cost, this paper calculates an order quantity, Q and a reorder point, r using the iterative procedure. However, for a case of using a service level, it is not an easy task to find Q and r. The complexity stems from the interactions among inventory replenishment policies for items. Thus, this paper considers the genetic algorithm (GA) as an optimization method. The simulation results demonstrates that the proposed (Q, r) models incur less inventory operations cost (satisfies better service levels) than a (Q, r) model ignoring purchase dependence. As a result, the simulation results supports that it is important to consider purchase dependence in the inventory operations practice.

고로쇠나무 재배의 수익성 분석에 관한 연구 (Analysis on the Profitability of Cultivating Acer mono)

  • 김재성;정병헌;배상원;김의경;김현근
    • 한국산림과학회지
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    • 제100권4호
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    • pp.585-590
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    • 2011
  • 이 연구의 목적은 고로쇠나무 재배의 수익성을 분석함으로써 산주가 고로쇠나무 재배의 투자여부에 대한 판단 근거를 제시하는데 있다. 이를 위해 고로쇠나무를 집약재배하고 있는 임가를 대상으로 수령별 본당 수액 생산량을 조사하였고, 조림에서부터 모두베기까지의 각 작업공정별 투입비용 및 수액생산비용을 산정하였다. 수입액은 생산한 수액 판매와 솎아베기 및 모두베기를 통한 생산물 판매액의 합으로 추정하였다. 한편, 수익성 분석 기법으로 대표적 투자판단의 지표인 내부투자수익률(IRR: Internal Rate of Return)과 순현재가치(NPV: Net Present Value)를 활용하였으며, 할인율 3%를 적용하여 분석한 결과 순현재가치는 59,436천원으로 나타났다. 이때 내부투자수익률은 9.22%로 기준한 할인율인 3%보다 높아 고로쇠나무 재배는 수익성이 있는 것으로 나타났다.