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http://dx.doi.org/10.9708/jksci.2013.18.9.165

A Study on Data Reference Model for a Cost Management System on Small Business Food Franchise  

Lee, Min Jung (Dept. of Business Administration, Sejong Cyber University)
Eu, Yoon-Sun (Dept.of Foodservice Planning & Franchise Management Sejong Cyber University)
Park, Sang Chan (Dept. of Business Administration, KyungHee University)
Kim, SeokHun (Dept. of Mobile Media, Suwon Women's Colleage)
Abstract
Though the number of food franchises has been increased these days, there has not been less success for food franchise than failure. One of the several failures is the distrust between franchisor and franchisee factors because the franchisee thought its franchisor does not make its accounts and operations transparent. In order to resolve it, the large business food franchise has used the ERP system, however, small business franchise has run a very simple information system, which is linked to POS system and consists of simple functions to insert or inquire the result of data on sales and order etc to identify the status of both franchisor and franchisee because of financial difficulties and manpower shortage. Thus, small business franchise needs the cost management between them with low cost for efficient business administration. In this study, we suggest the data reference model (DRM) which covers the cost management system and is able to be linked to any POS system. The DRM is a framework whose primary purpose is to enable information linking and reuse across the any POS-based information systems via the classification, structure, model, exchange and management of data.
Keywords
Small Business Food Franchise; Information System; Data Reference Mode; Cost Management System;
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