• 제목/요약/키워드: Personal management

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디지털 컨버전스 환경에서의 프라이버시 이슈와 프라이버시 침해 우려 (An Exploratory Study of Privacy Issues and Concerns in the Digital Convergence Environment)

  • 방영석;이동주;안재현
    • 경영정보학연구
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    • 제11권2호
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    • pp.91-111
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    • 2009
  • 기업의 개인정보 수집 및 활용은 소비자에게 개인화된 상품과 서비스를 제공할 가능성을 높여주는 반면에, 소비자의 프라이버시 침해에 대한 우려를 유발시키는 양면성을 지니고 있다. 특히 TPS(Triple Play Service) 혹은 QPS(Quadruple Play Service) 등으로 대표되는 디지털 컨버전스 상품의 출시로 인해 개인 정보가 통합되면서 개인의 프라이버시 침해 우려는 더욱 높아질 것으로 예상된다. 이러한 배경하에 본 연구에서는 디지털 컨버전스 환경에서 부각되는 프라이버시 침해 요인들을 도출하고 이 요인들이 프라이버시의 구성 요소들에 미치는 잠재적 영향을 제시하였다. 또한 설문을 통해 수집된 데이터를 바탕으로 실증 분석을 수행하였으며, 주요 분석 결과는 다음과 같다. 첫째, 정보가 집중화 될수록 정보 프라이버시 및 관찰 프라이버시 침해 우려는 급격하게 높아진다. 둘째, 개인화 서비스의 정확성 향상은 정보 프라이버시와 관찰 프라이버시 침해 우려를 증가시키는 반면, 간섭 프라이버시에 대한우려는 감소시킨다. 마지막으로, 개인화 서비스의 정확성이 높은 경우에, 쿠폰과 같은 금전적 보상은 간섭 프라이버시를 감소시키는 효과를 가짐을 확인하였다. 분석 결과를 바탕으로 결론과 디지털 컨버전스 환경에서의 프라이버시 우려에 대응하기 위한 실무적 시사점을 제시하였다.

지역사회의 특성이 우리나라 성인의 식품불안정에 미치는 영향 (The Influence of Community Characteristics on Food Insecurity Korean Adults)

  • 박준;강길원;탁양주;장성훈;이건세;김형수
    • 보건행정학회지
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    • 제26권3호
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    • pp.226-232
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    • 2016
  • Background: This study was conducted to analyze the influence of socioeconomic characteristics of community on the food insecurity under the control of personal socioeconomic factors which may be influence to the food security. Methods: Food insecurity and individual socioeconomic characteristics were obtained from 2012 community health survey. Socioeconomic characteristics of communities were extracted from the data of Statistics Korea and local governments. Personal socioeconomic factors were sex, age, educational status, job, and monthly family income. Socioeconomic characteristics of communities were administrative district (urban vs. rural), senior population rate, degree of financial self reliance, degree of financial independence, portion of welfare budget, number of welfare facilities, and unemployment rate. We analysed the relationships between the food insecurity and socioeconomic characteristics of community using multi-level analysis under the control of personal characteristics. Results: On personal level age, sex, education status, and monthly family income were related with food insecurity. On community level administrative district (urban vs. rural), degree of financial independence, unemployment rate, and proportion of welfare budget among local general government accounts were related to individual food insecurity. Rural area, district with low levels of financial independence, low portion of welfare budget, and greater unemployment rate showed a higher level of food insecurity. Conclusion: To reduce the level of food insecurity in a community it is necessary to decrease the unemployment rate, in addition to providing support from the central government by increasing the proportion of the welfare budget so that both factors contribute to raising the degree of financial independence.

중소기업의 해외마케팅에서 고객경험이 수출성과에 미치는 영향: 인적접촉과 민첩성의 조절효과 (The Effect of Customer Experience on Export Performance in Overseas Marketing of SMEs: Moderating Effects of the Personal Contacts and Agility)

  • 안세화
    • 무역학회지
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    • 제47권5호
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    • pp.253-272
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    • 2022
  • As the digital era accelerates, traditional perspectives have limitations in explaining the success or failure of export performance. The purpose of this study is to analyze new factors affecting export performance from the perspective of customer experience, which has emerged as an important factor in securing a competitive advantage and generating organizational performance. After deriving hypotheses based on literature review and discussion, a research model is designed in which three factors of customer experience such as understanding customer's objectives, customer value creation capability, and customer journey management are the antecedents, and export performance is the dependent variable. This model also includes organizational agility and personal contact as the moderating variables. To verify the hypotheses, multiple regression analysis was conducted on the collected data drawn from 198 SME exporters. According to the analysis results, it was found that all three antecedents positively affected export performance. In particular, the organizational agility and personal contact were confirmed to have a moderating effect that creates better export performance by interacting with customer value creation capability. The theoretical significance of this study is to find that effective customer experience management can be a key factor in creating export performance. The results suggest that checking the overall customer journey, exporters should select and intervene to intensively manage key touch points that can have a decisive impact on the quality of customer experience. At the end of the paper, practical implications to be considered in creating export performance through effective customer experience management are presented.

대학생소비자의 신용카드에 대한 태도 및 재무관리행동, 신용카드 사용행동의 합리성에 대한 인과분석 (A Path Analysis of Attitudes toward Credit Cards, Financial Management Practices, and Sound Credit Card Use among College Students)

  • 김영신
    • 가정과삶의질연구
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    • 제23권5호
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    • pp.15-26
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    • 2005
  • The purpose of this study was to investigate the factors affecting credit card attitudes, financial management practices, and sound credit card use among college students, and to conceptualize a theoretical model. Earlier studies identified a number of antecedent variables (such as gender, year in college, job experience, amount of allowance, family income, living with parents, having taken a personal financial management course) and intervening variables (such as attitudes towards credit cards and financial management practices) as useful predictors of sound credit card practices. Four hundred and thirty four undergraduate students in Daejeon participated in this study. Stepwise multiple regression and path analysis were conducted. The results of this study were as follows: 1. Students' attitudes towards credit cards were affected by their you in college, whether they were living with their parents, and the amount of their allowance. Similarly, students' financial management practices were affected by their year in college, whether they were living with their parents, the amount of their allowance, and whether and not they had taken a personal financial management course. 2. Sound credit card practices were influenced by students' gender, their year in college, the amount of their allowance, attitudes towards credit cards, and financial management practices. 3. The path-analysis model demonstrates the relationships among the antecedent variables, intervening variables (credit card attitude, financial management practices), and sound credit card use.

U-Healthcare 환경에서 환자정보보호를 위한 전자차트 부분 암호화 기법 설계 (A Design of Electronic Health Records Partial Encryption Method for Protecting Patient's Information on the U-Healthcare Environment)

  • 신선희;김현철;박찬길;전문석
    • 디지털산업정보학회논문지
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    • 제6권3호
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    • pp.91-101
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    • 2010
  • By using the U-Healthcare environment, it is possible to receive the health care services anywhere anytime. However, since the user's personal information can be easily exposed in the U-Healthcare environment, it is necessary to strengthen the security system. This thesis proposes the technique which can be used to protect the personal medical records at hospital safely, in order to avoid the exposure of the user's personal information which can occur due to the frequent usage of the electronic chart according to the computerization process of medical records. In the proposed system, the following two strategies are used: i) In order to reduce the amount of the system load, it is necessary to apply the partial encryption process for electronic charts. ii) Regarding the user's authentication process for each patient, the authentication number for each electronic chart, which is in the encrypted form, is transmitted through the patient's mobile device by the National Health Insurance Corporation, when the patient register his or her application at hospital. Regarding the modern health care services, it is important to protect the user's personal information. The proposed technique will be an important method of protecting the user's information.

자기표현욕구와 개인정보노출우려가 자기노출의도에 미치는 영향 : 트위터를 중심으로 (Effects of Self-Presentation and Privacy Concern on an Individual's Self-Disclosure : An Empirical Study on Twitter)

  • 이새봄;판류;이상철;서영호
    • 경영과학
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    • 제29권2호
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    • pp.1-20
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    • 2012
  • While feeling anxious about the risk of exposure of personal information and privacy, users of microblogs and social network services are continuously using them. This study aims to develop a model to investigate this phenomenon. Specifically, this study explores the relationship between personal characteristics (represented by privacy concern and self-presentation) and an individual's self-disclosure. An individual's personal belief (represented by perceived risk and perceived trust) is also tested as an mediator between the relationship. Through a questionnaire survey to 183 twitter users in Korea, the results indicate that self-presentation has a direct influence on self-disclosure as well as an indirect influence through perceived trust. In contrast, privacy concern has not a direct but an indirect negative influence on self-disclosure through perceived risk. In conclusion, self-presentation has a stronger influence on self-disclosure then privacy concern to Twitter users. An individual who has a higher propensity for self-presentation will form a stronger perceived trust on Twitter, which in turn, affects the individual's self-disclosure. On the other hand, an individual who is more concerned with personal privacy will feel more serious about perceived risk, which in turn, negatively influences one's perception of the trust in Twitter as well as his desire for self-disclosure.

소셜 네트워크 사이트에서 온라인 관계를 통한 지식공헌: 개인관계이론 관점 (Knowledge Contribution through online Relationship in Social Network Site: Personal Relationship Theory Perspective)

  • 정남호;한희정;구철모
    • 지식경영연구
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    • 제12권5호
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    • pp.25-40
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    • 2011
  • Today, Internet users start off using heavily SNS(Social Network Site) such like, Facebook, Twitter. The reason of the growth of using SNS would be closely related to the various services of gaming, playing, entertainment items, sharing information etc., provided by the SNS, technically, the most important one out of the services provided would be behaving of sharing knowledge among people who connected and networked in the site. In sum, we assume that the users may communicate well each other and pay attention to build closely a social network using that kind of activities. However, nevertheless the new trends of communications and sharing knowledge become popular, researchers have just began the research issues in explaining why Internet user rush into SNS and enjoy the time in there. Therefore, we investigate on the reasons of posting knowledge voluntarily in the SNS and how others response to the posted information and actually affected by the behavior. We appled personal relation and social identity theory for this study, which personal relation in SNS may affect on social identity and make them produce knowledge generation. We found that social identity and involvement in SNS is closely related and influence knowledge creation and generation. This empirical study resulted in the importance of social relations in SNS, which leads to a sharing knowledge.

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보건소 방문간호사의 재난대비 및 재난간호핵심능력 영향요인 (Disaster Preparation of Visiting Nurses in Public Health Centers)

  • 엄동춘;박영임;오현진
    • 한국간호교육학회지
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    • 제22권2호
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    • pp.240-249
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    • 2016
  • Purpose: The purpose of this study was to identify the factors influencing personal disaster preparation and disaster nursing core competency among visiting nurses in public health centers. Methods: A descriptive survey study was adopted. A convenience sample was taken from 277 subjects in three regions. Data were analyzed by descriptive statistics, t-test, ANOVA, correlation, Pearson correlation coefficient and multiple regression. Results: The mean personal disaster preparation and disaster nursing core competency scores were 11.13 and 76.87, respectively. Personal disaster preparation was statistically significant by experience of disaster victims and disaster management guideline. Disaster nursing core competency was statistically significant by participation in future disaster recovery. As a result of multiple regression analysis, personal disaster preparation accounted for 14.9 of the variance by experience of disaster victims and disaster management guidelines; disaster nursing core competency accounted for 8.9 of the variance by perception of disaster nursing. Conclusion: Although visiting nurses are ill-prepared for disaster, global natural and man-made disasters can occur regardless of time and place. Disaster education and training should therefore be included in nurses' fundamental education.

시력교정수술환자의 병원선택요인과 만족도 (Hospital Selection Factors and Patient Satisfaction of Refractive Surgery Patients)

  • 이구슬;손태용
    • 보건의료산업학회지
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    • 제6권4호
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    • pp.279-294
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    • 2012
  • The study compared refractive surgery patients' hospital selection factors and satisfaction, through this to see the factors influencing patients' satisfaction, aiming at 235 patients visiting two Eye hospitals. The research results are followed. First, target group's hospital selection factors appeared facilities and environment factor, reliability factor, personal service factor, and accessibility factor in the order. Second, patients' satisfaction appeared reliability factor, facilities and environment factor, and personal factor in the order. Fourth, in the result comparing patients' expectation on hospital selection and satisfaction score, all factors of facilities and environment, personal service, and reliability had high satisfaction score than expectation. Third, in the result of factors influencing refractive surgery patients' satisfaction, in surgery determination period, surgery expenditure, and hospital selection factors among characteristics relating to refractive surgery, facilities and environment, personal service, and reliability appeared as satisfaction influencing factors. In conclusion, the study found that hospital selection factors and satisfaction influencing factors by refractive surgery patients' surgery type are considered to be able to be used to establish marketing strategy in the fields excluded from insurance application, the researches to improve patients' satisfaction in patient-oriented medical market should be continuously proceeded.

A Study on the Effect of Personal Capacity of Airline Employees on Turnover Intention and Customer Orientation

  • PARK, Hyun-Seo;PARK, Hye-Yoon;PARK, So-Yeon
    • 융합경영연구
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    • 제7권3호
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    • pp.1-12
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    • 2019
  • Purpose - This study aims to investigate the major capabilities of airline cabin crew to improve the performance of the organization by identifying how they are affected by turnover and customer orientation. Research, design, data, and methodology -The survey participants were limited to all airline cabin crew members in Korea to look at the component measurement items. To verify the validity of the questionnaire, the final questionnaire for this survey was prepared by modifying and supplementing the questionnaire by analyzing factors and validating the questionnaire through reliability verification Results - The analysis on the impact of personal capacity of the airline cabin crew on turnover revealed that some factors had an effect of the positive and the personal capacity of the airline cabin crew has a statistically positive effect on the customer orientation relationship, which is a sub-factor of the cabin crew Conclusions -The capacity of the cabin crew of the airline was defined and the components were established as technical capacity, knowledge capacity and expertise capacity. It was found that the intangible performance of the individual capabilities and customer orientation were very closely related. Airline cabin crew have verified the importance of good talent selection and capacity development training, which are essential requirements for securing the airline's competitiveness.