• Title/Summary/Keyword: Performance-Oriented

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A study on the Implementation of Sales Force Management and the Performance according to Strategy types of Business Unit (전략유형과 성과에 관한 연구 -판매력 관리 실행 중심으로-)

  • Lee Sun-Kyu;Seo Myoung-Gee;Lee Ung-Hee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.4
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    • pp.33-41
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    • 2004
  • This study examines the relationship between multiple sales force management practices and performance within each of Miles & Snow (1978)'s strategy types and Walker & Ruekert (1987)'s strategy types. The findings are as follows : First, Prospectors seem to be associated with increased performance when they are utilizing a relationship selling strategy, internal sales force, moderate levels of supervision, outcome-based control system and incentive-oriented compensation system. Second, Analyzers seem to be associated with increased performance when they are utilizing a relationship selling strategy, internal sales force, outcome-based control system to deal with the instability in their strategic focus. Third, Low Cost Defender seem to be associated with increased performance when they are utilizing a relationship selling strategy, external sales force, low levels of supervision, outcome-based control system and salary-oriented compensation system. Fourth, Differentiated Defenders seem to be associated with increased performance when they are utilizing a relationship selling strategy, high levels of supervision, balanced (outcome+behavior) control system and salary-oriented compensation system.

The Public-Oriented e-Hub Construction for Strategic Alliances by Using Network Analysis (${\cdot}$소 인터넷기업의 전략적 제휴를 위한 공적 e-Hub 구축과 사회 관계망의 활용에 관한 연구)

  • Park Ki-Nam;Kim Jong-Weon
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2003.05a
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    • pp.183-197
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    • 2003
  • This paper introduces the public-oriented e-Hub construction for strategic alliances in the community. The public-oriented e-Hub can link with all Participating internet firms on the ba business models, and consequently help them share their core competence, management resource Based upon this perspective, this paper presents the procedures corresponding with social network strategic alliances of small and medium internet firms. In addition, this paper tries to analyze th among degree of competition, potential of strategic alliance, and financial performance. The resu the firms with more easily accepting various strategic alliances make higher financial performance competitive environment. This suggests that strategic alliances through the public-oriented e-Hub virtual community provide the internet firms with various opportunities

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The Public-Oriented e-Hub Construction for Strategic Alliances by Using Social Network Analysis (전략적 제휴를 위한 공적 e-Hub 구축과 사회 관계망의 활용에 관한 연구)

  • 박기남;김종원
    • Korean Management Science Review
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    • v.20 no.1
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    • pp.165-178
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    • 2003
  • This paper introduces the public-oriented e-Hub construction for strategic alliances in the B2B virtual community. The public-oriented e-Hub can link with all participating Internet firms on the basis of their business models, and consequently help them share their core competence, management resources, and so on. Based upon this perspective, this paper presents the procedures corresponding with social network analysis for strategic alliances of small and medium internet firms. In addition, this paper tries to analyze the relationships among degree of competition, potential of strategic alliance, and financial performance. The results show that the firms with more easily accepting various strategic alliances make higher financial performance under more competitive environment. This suggests that strategic alliances through the public-oriented e-Hub in the B2B virtual community provide the internet firms with various opportunities.

A Study on the Determinant of Trade Show Performance of Export-oriented Small and Medium Enterprises. (중소수출기업의 무역전시회 참가성과 만족도 결정요인에 관한 연구)

  • Choi, Moon-Hwan;Kim, Young-Il;Seo, Min-Kyo;Kwon, Yung-Chul
    • International Commerce and Information Review
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    • v.10 no.2
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    • pp.117-139
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    • 2008
  • This study examines the determinants of trade show performance of export-oriented small and medium enterprises(SMEs). In this regard, the trade show performance is categorized into two dimensions, such as sales objective performance vs. non-sales objective performance Based on the analysis of 116 exporters participated in trade show held in DaeGu EXCO, it is found that the roles of the show organizers play more important roles in both the sales objective performance and the non-sales objective performance than the roles of the exhibitors do. It is also interesting to find that export experience has a negative influence on both the sales objective performance and the non-sales objective performance. These results suggest that trade show organizers should provide high service quality so as to enhance the trade show performance of exhibitors.

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Exploring and Discussing the Link between Integrated Leadership in the Public Sector and Follower Happiness: the Case of South Korea

  • Lee, Soochang;Kim, Daechan
    • International Journal of Advanced Culture Technology
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    • v.7 no.2
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    • pp.42-51
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    • 2019
  • This study tests the applicability of concepts of integrated leadership-in-government and follower happiness in South Korea and then comes up with implication and limitations on the applicability based on the study of Mathias et al. (2018). The study adopts eight leaderships: accountability, rule-following, political loyalty, network governance, task-oriented, relations-oriented, change-oriented and diversity-oriented leadership that Mathias et al. (2018) employ from Fernandez et al. (2010) and Tummers and Knies (2016). We also select job satisfaction and self-perceived performance to measure follower happiness depending on Mathias et al. (2018). According to the analytical results, it shows that accountability leadership, network governance leadership, task-oriented leadership, relations-oriented leadership, and change-oriented leadership have positive influences on follower happiness measured. Based on the analytical results, this study suggests implication and limitation on the applicability of the link between integrated leadership and follower happiness in comparison to the results from Mathias et al. (2018).

The effects of market orientation, CEO capacity and environmental characteristics of companies expanding to overseas markets on their performance (국내 해외진출 기업의 시장지향성과 최고경영자역량 및 해외시장 환경특성이 해외진출성과에 미치는 영향)

  • Min-Ju Kim;Jin-Ho Oh;Keun-Sik Park
    • Korea Trade Review
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    • v.45 no.5
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    • pp.303-324
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    • 2020
  • The objective of this study is to verify the effect of the market orientation, CEO capacity, and environmental characteristics of overseas markets on the performance of overseas expansion among the success factors of domestic overseas expansion companies. For this purpose, employees of domestic overseas companies based in the Seoul metropolitan area were surveyed, and the hypothesis test was conducted. As a result of the verification, among the contributors to overseas advancement of domestic overseas companies, the factors of CEO capacity, overseas business_education ability, market environment and market size have a significant positive effect on the financial performance of overseas expansion. However, market-oriented factors were found to have no significant effect on the financial performance of overseas expansion. Among the contributors to overseas advancement of domestic overseas companies, the market-oriented factor, the customer-oriented factor, has a significant positive effect on the non-financial performance of overseas expansion. However, factors in CEO competency and environmental characteristics in overseas markets do not have a significant positive effect on the non-financial performance of overseas expansion.

The Role of Firm Size and IT Capabilities in Open and Closed Innovation

  • Byounggu Choi
    • Asia pacific journal of information systems
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    • v.29 no.4
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    • pp.690-716
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    • 2019
  • Open innovation has attracted significant attention from both academics and practitioners. However, theoretical and empirical researchers disagree on how open innovation improves firm performance. The inconsistent results reported in the literature may be attributed to the fact that they failed to provide an integrative view of how to make use of internal and external knowledge to enhance innovation performance. Furthermore, although the adoption value of innovation approaches varies depending on firm size and IT capabilities, their impacts have not been adequately taken into consideration. Drawing on complementarity theory, this study revisits the research problem and develops eight hypotheses. Surveys collected from 339 Korean firms were analyzed to test the hypotheses using the supermodularity functions. The results indicated that an internal knowledge-oriented innovation approach has a positive impact on innovation performance regardless of firm size. However, an external knowledge-oriented innovation approach has a positive effect on innovation performance in large firms while having no significant effect on innovation performance of SMEs. Results also confirmed a complementary relationship between internal and external knowledge-oriented innovation approaches in large firms, whereas substitutable relationships were confirmed in SMEs. This study sheds new light on open innovation by identifying the role of different types of innovation approaches, firm size, and IT capabilities.

Agent-based Mobile Robotic Cell Using Object Oriented & Queuing Petri Net Methods in Distribution Manufacturing System

  • Yoo, Wang-Jin;Cho, Sung-Bin
    • Journal of Korean Society for Quality Management
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    • v.31 no.3
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    • pp.114-125
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    • 2003
  • In this paper, we deal with the problem of modeling of agent-based robot manufacturing cell. Its role is becoming increasingly important in automated manufacturing systems. For Object Oriented & Queueing Petri Nets (OO&QPNs), an extended formalism for the combined quantitative and qualitative analysis of different systems is used for structure and performance analysis of mobile robotic cell. In the case study, the OO&QPN model of a mobile robotic cell is represented and analyzed, considering multi-class parts, non-preemptive priority and alternative routing. Finally, the comparison of performance values between Shortest Process Time (SPT) rule and First Come First Serve (FCFS) rule is suggested. In general, SPT rule is most suitable for parts that have shorter processing time than others.

The Effect of Environment Uncertainty and Local Infrastructure on the Firm Culture, Operations Performance and Marketing Performance (환경 불확실성과 지역인프라가 기업문화, 운영성과, 마케팅성과에 미치는 영향 : 대구·경북지역 중소기업을 중심으로)

  • Ju, Ki-Jung;Kim, Jang-Ho
    • Korean Management Science Review
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    • v.29 no.3
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    • pp.67-80
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    • 2012
  • This study analyzes the relationship among environment uncertainty, local infrastructure, flexible-open firm culture, operations performance and marketing performance focus on SMEs. This research has revealed that the relation among firm size, firm type, firm culture, operations performance and marketing performance as well. The findings show that firm has its culture which is preparing environment uncertainty and local infrastructure influence on forming firm culture. Change-oriented and leaning-oriented firm cultures affect operations performance and marketing performance. In conclusion, this study suggests implication and limitations for further research.

A Study on Leadership Competency in a Remote Work Environment (원격근무 환경에서 상사의 리더십 역량에 관한 연구)

  • Kam, Jiyeon;Cho, Hyun-Jung;Paek, Jeeyon
    • Knowledge Management Research
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    • v.23 no.1
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    • pp.165-185
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    • 2022
  • This study aims to identify leadership behaviors and expected competencies of supervisors that had a positive or negative impact on the performance of employees in a remote work environment. For the purpose of the study, 19 office employees with more than one-year work experience were interviewed, and the critical incident technique (CIT) was used to verify themes. The results of this study are as follows. First, the frequency of comments on leadership behavior of supervisors that positively affect work performance of employees in a remote work environment was high in the order of task-oriented, relationship-oriented, and change-oriented leadership behavior, and it was classified into 10 actions. Second, the frequency of comments on leadership behavior of supervisors that negatively affect work performance of employees in remote work environment was high in the order of task-oriented, relationship-oriented, and change-oriented leadership behavior, and it was classified into 9 behaviors. Further, the expected competencies of supervisors were classified into 13 categories in a remote work environment. Based on this research conclusions were drawn and suggestions were made for further studies.