• 제목/요약/키워드: Performance management

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Performance Management and Analysis for Guaranteed End-to-End QoS Provisioning on MPLS-based Virtual Private LAN Service(VPLS)

  • Kim, Seong-Woo;Kim, Chul;Kim, Young-Tak
    • 한국통신학회논문지
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    • 제28권2B호
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    • pp.144-156
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    • 2003
  • Internet/Intranet has been continuously enhanced by new emerging IP technologies such as differentiate service(DiffServ), IPSec(IP Security) and MPLS(Multi-protocol Label Switching) traffic engineering. According to the increased demands of various real-time multimedia services, ISP(Internet Service Provider) should provide enhanced end-to-end QoS(quality of service) and security features. Therefore, Internet and Intranet need the management functionality of sophisticated traffic engineering functions. In this paper, we design and implement the performance management functionality for the guaranteed end-to-end QoS provisioning on MPLS-based VPLS(Virtual Private LAN Service). We propose VPLS OAM(Operation, Administration and Maintenance) for efficient performance management. We focus on a scheme of QoS management and measurement of QoS parameters(such as delay, jitter, loss, etc.) using VPLS OAM functions. The proposed performance management system also supports performance tuning to enhance the provided QoS by re-adjusting the bandwidth of LSPs for VPLS. We present the experimental results of performance monitoring and analysis using a network simulator.

헬스케어 기업의 ESG경영활동에 따른 재무성과 및 기술혁신 관계 (The relationship among ESG management activities, financial performance and technological innovation in healthcare companies)

  • 왕봉;이창원
    • 한국병원경영학회지
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    • 제28권2호
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    • pp.66-78
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    • 2023
  • Purposes: This study explored the difference analysis of financial performance and technological innovation according to the ESG management activities of healthcare companies based on the time before and after the mandatory ESG management reporting of listed Chinese healthcare companies in China. Methodology: This study collected ESG management activities, corporate financial performance, and technological innovation data of Chinese listed healthcare companies by using Bloomberg Database and China-listed company reports to collect data for analyzing differences between groups through T-test. Findings: ESG activities in the healthcare industry have a certain impact on corporate financial performance, but have no impact on corporate technological innovation. Like the world trend, the ESG activities and financial results of China's healthcare industry have shown a positive development direction in recent years, and ESG scores are rising. Practical Implication: Since 2018, ESG activities in China's healthcare industry have flourished, and ESG activities and financial performance have developed in a positive direction.

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창업기업의 경영성과에 있어서 컨설팅품질과 컨설턴트역량의 영향에 대한 연구: 흡수능력과 자원역량의 매개효과를 중심으로 (The Effects of Management Consulting Quality and Consultant Capability on Entrepreneurial Firms' Performance)

  • 윤기창
    • 유통과학연구
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    • 제14권5호
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    • pp.81-89
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    • 2016
  • Purpose - Prior researches have empirically focused on the effect of management consulting quality and consultant capability on entrepreneurial firms' performance. This study, however, focused on investigating the moderating role of absorptive capacity and resource capability between management consulting and entrepreneurial firms' performance. So, this study investigated the relationship among consulting quality, consultant capability, absorptive capacity, resource capability, and entrepreneurial firms' performance from the resource based view (RBV). Especially, this study focused on the mediating role of absorptive and resource capability in relational structure of entrepreneurial firms' dimensions. Research design, data, and methodology - In this study, research hypotheses and model are established by the prior researches from the fields of strategic management and entrepreneurial behavior. Concretely, H1~H4 are the relationship between consulting (consulting quality, consultant capability) and innovation (absorptive capacity, resource capability); H5 is the relationship between absorptive capacity and resource capability; and H6~H7 are the relationship between innovation (absorptive capacity, resource capability) and management performance. The data was collected 207 copies from entrepreneurial firms in South Korea. These firms were established in January 2014 and maintained by November 2015 in high-tech industry. The questionnaire was consisted of five dimensions; consulting quality, consultant capability, absorptive capacity, resource capability, and management performance. Each dimension measured multi items on a 5-point Likert scale. The hypotheses and research model are analyzed using structural equation modeling (SEM) with AMOS 22. Results - The results of this study are as follows. 1) Consulting quality significantly influenced on the absorptive capacity of entrepreneurial firms. 2) But, consultant capability did not influence on the absorptive capacity of entrepreneurial firms. 3) Consulting quality and consultant capability significantly influenced on the resource capability of entrepreneurial firms. 4) Absorptive capacity significantly influenced on the resource capability of entrepreneurial firms; 5) Absorptive capacity did not significantly influence on the management performance of entrepreneurial firms. 6) Resource capability, however, significantly influenced on the management performance of entrepreneurial firms. By these results, absorptive capacity of entrepreneurial firms had a mediating role partly among consulting quality, consultant capability, and management capability. The resource capability of entrepreneurial firms had a mediating role among consulting quality, consultant capability, and management capability, perfectly. Conclusions - According to this study, the high level of consulting quality and consultant capability may enforce the resource capability of entrepreneurial firms. It means, practically, that external knowledge is a driver for innovation, and then the innovation effects on the management performance of entrepreneurial firms. So, at the initial stage, the management consulting programs are very important to entrepreneurial firms and should be conceived as an essential element. This study may contribute to the advancement of academic in field of new start business, small business, or venture business based on resources, especially the role of absorptive capacity and resource capability between consulting programs and management performance. However, this study has some limitations. They are the measurement of consulting quality's items, cross-sectional research, and the limitation of concept and industry.

프로젝트 관리체계 기반 재난안전 R&D 성과관리 체계 구축 (Development of R&D Performance Management System in Disaster and Safety based on the PMS)

  • 장광진;송영갑
    • 한국산학기술학회논문지
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    • 제19권7호
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    • pp.153-163
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    • 2018
  • 재난 안전 R&D는 현재 사업목표 및 성과달성을 위한 효과적인 운영 관리체계가 미흡한 실정이다. 따라서 재난안전 분야 R&D 사업에 대한 실무적 차원의 성과관리 체계가 마련되어야 하고 이를 위해서는 성과관리 프로세스 수립을 위한 연구가 필요한 실정이다. 본 연구에서는 국제공인 프로젝트 관리 지식체계 지침서인 PMBOK(Project Management Body of Knowledge)에 제시된 프로젝트 관리체계를 도입하여 재난안전 R&D 성과관리 매트릭스를 정의하였고 업무프로세스 분석과 성과실적 검토를 통해 부처 내 R&D 성과관리체계의 취약부분을 도출하였다. 과학기술기본법, 재난 및 안전관리기본법 등 재난안전 R&D 관련 법에 명시된 성과관리 관련 업무를 바탕으로 5개 프로세스 그룹, 7개 성과관리 지식영역 및 47개 프로세스로 재난안전 R&D 성과관리 매트릭스를 구성하였고, 업무분석을 통해 성과확산 환류 지식영역 관련 프로세스가 현행 재난안전 R&D 성과관리 업무의 취약프로세스로 평가되었다. 따라서 본 연구에서는 업무 취약부분인 성과확산 환류 지식영역에 대해서 PMBOK에서 프로세스를 정의하는 방식과 동일하게 ITO(Inputs-Tool&Techniques-Outputs)를 정의하고 데이터 흐름도를 개발하여 재난안전 R&D 성과확산 및 환류를 위한 업무에 활용할 수 있도록 제안하였다. 본 연구를 통해 제안한 재난 안전 분야 R&D 성과확산 관련 프로세스는 부처 내 R&D 성과확산 활용 업무 전문성을 확보하기 위한 기초자료로 활용되고 더 나아가 재난안전 R&D 사업을 통해 개발된 기술이 기술이전 및 기업 매출액 증대 등 사업화 성과의 확산을 위한 초석을 다지는데 기여할 수 있을 것이라 판단된다.

중소제조기업의 품질경영시스템 도입 수준에 따른 경영성과 차이 연구 (A study on the difference in management performance according to the quality management system introduction level of small and medium-sized manufacturing companies)

  • 이주용;주형근
    • 디지털산업정보학회논문지
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    • 제18권2호
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    • pp.61-75
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    • 2022
  • The purpose of this study is to analyze the impact of quality management system requirements, a management innovation technique, on business performance to secure the competitiveness of SMEs in an environment of increasing uncertainty in the global economy and intensifying competition. To this end, a survey was conducted on small and medium-sized enterprises (SMEs) operating a quality management system, and statistical analysis was performed through validity and reliability analysis, regression analysis, and group analysis using IBM SPSS 26.0. As a result of the study, it was found that planning, operation, support, and improvement, which are the core requirements of a quality management system, have a positive effect on business performance. In addition, through group analysis, it was found that the effect of quality management system requirements on business performance varies according to the level of the company. This means that the importance of quality management requirements required for strategy establishment varies according to the quality management introduction level of small and medium-sized manufacturers, and it can be used for small and medium-sized manufacturers to set strategic directions.

공공기관의 이익조정과 미래 경영성과와의 관련성 (The Relationship between Earnings Management and Future Firm Performance in Public Institutions)

  • 장지경;김홍배
    • 한국콘텐츠학회논문지
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    • 제17권6호
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    • pp.319-328
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    • 2017
  • 이익조정이란 실제 기업성과대로 이익을 보고하지 않는 경영자의 의사결정에서 비롯된다. 많은 선행연구들은 이익조정이 경영자의 사적 이득을 얻기 위한 기회주의적 행위뿐만 아니라 기업의 미래전망에 대한 경영자의 사적 정보를 전달하는 수단이 될 수 있다고 주장하였다. 본 연구에서는 국내 공공기관의 이익조정과 미래 경영성과와의 관계를 분석함으로써 이익조정의 함축의미를 실증적으로 분석하고자 하였다. 만약 재량적 발생액으로 측정된 당기의 이익조정이 경영자의 사적 정보를 반영하고 있다면 미래 경영성과를 견인하게 되므로 차후기간의 경영성과와 양(+)의 관계를 나타낼 것으로 예상된다. 반대로, 재량적 발생액이 경영자의 기회주의적 이익조정 의사를 반영한다면 이는 차후기간의 경영성과에 부정적인 영향을 줄 것으로 예상된다. 분석결과, 당기의 이익조정은 미래 경영성과와 음(-)의 관계를 나타내었으며, 이러한 관계는 차기 이후 모든 분석기간 지속적으로 나타났다. 위의 결과는 국내 공공기관의 이익조정이 평균적으로는 경영자의 기회주의적 조정동기를 반영하고 있음을 밝히는 실증적 증거라 할 수 있다.

일 개 종합병원 간호사의 통증관리 지식과 통증 관리 수행 (Nurses' Knowledge and Performance of Pain Management at a General hospital)

  • 한지영;박현숙;진미정
    • 기본간호학회지
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    • 제23권1호
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    • pp.6-11
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    • 2016
  • Purpose: This study was done to describe level of knowledge and performance of pain management by nurses in general hospitals. Methods: The study was conducted from August 1 to 28, 2014 with 141 nurses from a general hospital in B city. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, and Pearson correlation coefficient with SPSS 20.0. Results: Average correct response rate for knowledge was 62.7%, indicating poor knowledge of pain management. Mean score for knowledge of pain management was $31.33{\pm}3.24$ out of 50(general knowledge about pain $14.02{\pm}2.18$ out of 20, knowledge on use of analgesics $9.21{\pm}1.97$ out of 20, knowledge on analgesic classification $8.16{\pm}1.00$ out of 10). Mean score for performance of pain management was $3.19{\pm}.44$ out of 4. There was significant difference in knowledge of pain management by age. Performance of pain management differed significantly according to age and type of working unit. No significant relationship was found between knowledge and performance of pain management. Conclusion: These findings show that nurses who have good knowledge do not always have good performance of pain management. Therefore, it is necessary to develop new strategies to promote performance as well as continued pain management education to increase ability of nurses to manage pain.

국내 뿌리산업에서 품질경영활동이 경영성과에 미친 영향 (The Effect of Quality Management on Business Performances in Fundamental Manufacturing Industry)

  • 구일섭;김태성
    • 대한안전경영과학회지
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    • 제15권4호
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    • pp.269-278
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    • 2013
  • Recently, fundamental manufacturing industry such as casting foundry, plasticity, welding etc. is rise to concerned. This study is the analysis of using structural equation method in order to verify the significant activation factor of quality management activities and the effect on business performance in fundamental manufacturing industry. To perform this research, we surveyed CEOs, managers, workers working for manufacturing business. We analysed valid 357 questionnaires that we could use for this research using SPSS 15.0 and AMOS 18.0. The results through this research is following. First, we verified the relationship between organizational supports and employee's participation to quality management activity, we could get the result that positive influence on to interrelation. Second, we analysed that organizational supports had a meaningful effect on not process performance but business performance. Third, we found that employee's participation to quality management activity had a significant to business performance, and process performance had a meaningful effect to business performance.

사회적 자본 및 정보기술 하부구조의 도입수준과 지식경영 과정들에 대한 영향 (The Adoption Degrees of Social Capital and IT Infrastructure, and Their Effects on Knowledge Management Processes)

  • 최종민
    • 한국정보시스템학회지:정보시스템연구
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    • 제18권3호
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    • pp.183-210
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    • 2009
  • This study investigated the degrees of knowledge management processes according to the levels of social capital(i.e., inter-departmental communication, trust, cooperation and integration) as well as information technology(IT) infrastructure(i.e., knowledge storage and transfer IT, and knowledge search IT) in Korean manufacturing firms. We also demonstrated the differences in organizational performance under various degrees of knowledge management processes. Through cluster analysis with social capital variables, we classified sample firms into five groups; 'the highest firms', 'higher firms', 'middle firms', 'lower firms', and 'the lowest firms'. It was also observed that the degrees of knowledge management processes and organizational performance in 'the highest firms' is the highest. With a structural equation modeling technique, the causal relationships among social capital, IT infrastructure, knowledge management processes, and organizational performance were confirmed. Hence, it is concluded that social capital and IT infrastructure have direct effects on knowledge management processes, and indirectly influence organizational performance through the degrees of knowledge management processes.

건설 프로젝트 특성에 따른 성과 제고가 가능한 최적 공사 관리기법 선정 방안 (Selecting Optimum Management Practices according to Project Characteristics for Improving Project Performance)

  • 고영진;차희성;신동우;김경래
    • 한국건설관리학회논문집
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    • 제13권1호
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    • pp.3-13
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    • 2012
  • 건설 산업에서는 프로젝트 관리에 대한 어려움이 높아짐에 따라 이러한 문제점을 해결할 수 있는 대안으로 성과관리의 중요성이 부각되고 있다. 하지만, 성과관리체계의 개발과 적용이 미흡하여 건설 프로젝트에 스스로의 수준을 파악하기 힘든 실정이다. 또한 우수한 프로젝트를 벤치마킹하기 위한 적합한 정보 제공이 힘들어 관리 전략을 수립함에 있어서 의사결정에 비효율적인 문제점이 있다. 그리고 프로젝트 성공에 영향을 미치는 요소들의 개선여부가 고려되지 않고 혼재 되어있어서 성과 관리 요소로서 성공요소를 적용하기 힘들다. 따라서 본 연구는 프로젝트 성공에 영향을 미치는 요소를 시공자의 노력에 따른 개선여부에 의해 분류하였고, 성과관리 요소로 이를 적용하였다. 그리고 건설 초기단계에서 시공자의 노력으로 개선 불가능한 성과관리 요소인 프로젝트 특성을 반영한 성과를 예측하기 위해, 프로젝트 특성이 성과에 미치는 영향을 성과달성 난이도로 도출하여 예측하였다. 또한 예측된 성과를 향상시키기 위해 성과와 공사 관리기법 간의 상관관계를 분석하여 성과 영역별로 시공자의 노력으로 개선 가능한 최적 공사 관리기법(Best Practices)을 규명하고, 이를 선정하는 방안을 제시하였다.