• Journal of the Korean Society of Food Culture
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• v.23 no.5
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• pp.605-615
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• 2008

The principal objective of this study was to categorize service attributes on the basis of the asymmetric and non-linear relationship existing between service attributes and customer satisfaction. Researchers generally assume that service attribute performances and customer satisfaction are both symmetrical and linear. That is to say, improvements in attribute performance will inevitably result in increased customer satisfaction. However, this is not always the case. Certain attributes have been shown not to create satisfaction even when improved, and others do not create dissatisfaction even when their performance ratings become negative. Understanding this relationship is crucial not only to researchers, but also to service managers. Service managers can arrange their priorities with regard to which attributes must be improved or promoted first, in an environment of limited technical, financial, and human resources. Many studies into this asymmetric and non-linear relationship have recently been conducted, beginning with Herzberg's motivation-hygiene theory (1976) and the disconfirmation theory, which was eventually developed into Kano's model (1984). This study attempted to determine the impact level of service attributes on incidents of satisfaction or dissatisfaction. It used 30 service attributes generated by Park (2008) in the CIT research into family restaurants. The data were collected from 600 participants, 300 incidences of satisfaction and 300 incidents of dissatisfaction, via an online survey. The t-test was used to confirm the difference between the satisfaction group's and dissatisfaction group's attributes. 11 attributes were found to be significant at a level of p>0.05. This indicates that the 11 attributes exerted different impacts on satisfaction and dissatisfaction, which confirmed the asymmetric and non-linear relationship. 14 attributes were categorized into the core service, 1 attribute into the quality service, 7 attributes into the basic service, and 8 attributes into the neutral service. Strategic customer service management was recommended for the 'A' family restaurant as an example, on the basis of the asymmetric and non-linear relationship and the characteristics of the four service factors.

• The Korean Journal of Food And Nutrition
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• v.32 no.1
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• pp.50-60
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• 2019

The importance and satisfaction with the purchasing characteristics and choice attribute of home meal replacement (HMR) products for consumers aged between 20 and 40, or over 50. In addition to identify the factors that must be first considered in the development of HMR products importance-performance analysis. 791 consumers aged between 20 and 40, or over 50, living in Seoul have experience in purchasing HMR participated in the survey. The survey consisted of four sections: The purchasing characteristics of HMR, the importance and satisfaction with HMR choice attribute, and general questions. T-tests and IPA were conducted to compare the groups of consumers aged between 20 and 40, or over 50. The factor analysis show the following results: 0.899 for "convenience", 0.094 for "hygiene", 0.871 for "quality", 0.834 for "taste", and 0.822 for "price". The average score of the importance of the choice attribute when purchasing HMR products 3.50. For consumers aged between 20 and 40, the score 3.49. For consumers over 50, the score 3.52. There is a significant difference "hygiene (p<0.001)", "quality (p<0.05)", and "price (p<0.05)". For consumers aged between 20 and 40, the score 3.72. For consumers over 50, the score was 3.78. There a significant difference only in "hygiene (p<0.05)". The results of the IPA demonstrate that the categories that belong to "Focus here" are "new HMR products" and "diverse HMR products" for all consumers aged between 20 and 40 and over 50. Hence, food companies should endeavor to develop new and diverse HMR products first.

• Journal of the Korea Society of Computer and Information
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• v.28 no.1
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• pp.27-38
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• 2023

In this paper, we propose a conversational AI agent based on continual learning that can continuously learn and grow with new data over time. A continual learning-based conversational AI agent consists of three main components: Task manager, User attribute extraction, and Auto-growing knowledge graph. When a task manager finds new data during a conversation with a user, it creates a new task with previously learned knowledge. The user attribute extraction model extracts the user's characteristics from the new task, and the auto-growing knowledge graph continuously learns the new external knowledge. Unlike the existing conversational AI agents that learned based on a limited dataset, our proposed method enables conversations based on continuous user attribute learning and knowledge learning. A conversational AI agent with continual learning technology can respond personally as conversations with users accumulate. And it can respond to new knowledge continuously. This paper validate the possibility of our proposed method through experiments on performance changes in dialogue generation models over time.

• Korean Journal of Construction Engineering and Management
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• v.11 no.4
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• pp.22-31
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• 2010

Because the estimated cost at early stage has great influence on decisions of project owner, the importance of early cost estimation is increasing. However, it depends on experience and knowledge of the estimator mainly due to shortage of information. Those tendency developed into case-based reasoning(CBR) method which solves new problems by adapting previous solution to similar past problems. The performance of CBR model is affected by attribute weight, so that its accurate determination is necessary. Previous research utilizes mathematical method or subjective judgement of estimator. In order to improve the problem of previous research, this suggests CBR schematic cost estimation method using genetic algorithm to determine attribute weight. The cost model employs nearest neighbor retrieval for selecting past case. And it estimates the cost of new cases based on cost information of extracted cases. As the result of validation for 17 testing cases, 3.57% of error rate is calculated. This rate is superior to accuracy rate proposed by AACE and the method to determine attribute weight using multiple regression analysis and feature counting. The CBR cost estimation method improve the accuracy by introducing genetic algorithm for attribute weight. Moreover, this makes user understand the problem-solving process easier than other artificial intelligence method, and find solution within short time through case retrieval algorithm.

• Journal of Electrical Engineering and Technology
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• v.10 no.3
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• pp.1264-1274
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• 2015

Human action recognition received many interest in the computer vision community. Most of the existing methods focus on either construct robust descriptor from the temporal domain, or computational method to exploit the discriminative power of the descriptor. In this paper we explore the idea of using local action attributes to form an action descriptor, where an action is no longer characterized with the motion changes in the temporal domain but the local semantic description of the action. We propose an novel framework where introduces local action attributes to represent an action for the final human action categorization. The local action attributes are defined for each body part which are independent from the global action. The resulting attribute descriptor is used to jointly model human action to achieve robust performance. In addition, we conduct some study on the impact of using body local and global low-level feature for the aforementioned attributes. Experiments on the KTH dataset and the MV-TJU dataset show that our local action attribute based descriptor improve action recognition performance.

• The KIPS Transactions:PartD
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• v.8D no.5
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• pp.451-460
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• 2001

In this paper, we propose an indexing model for efficient structure retrieval of XML documents. The proposed indexing model consists of structured information that supports a wide range of queries such as content-based queries and structure-attribute queries at all levels of the document hierarchy and index organizations that are constructed based on the information. To support structured retrieval, a new representation method for structured information is presented. Using this structured information, we design content index, structure index, and attribute index for efficient retrieval. also, we explain processing procedures for mixed queries and evaluate the performance of proposed indexing model. It is shown that the proposed indexing model achieves better retrieval performance than the existing method.

• Journal of the Institute of Electronics Engineers of Korea CI
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• v.48 no.5
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• pp.83-87
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• 2011

Naive Bayesian learning has been widely used in machine learning. However, in traditional naive Bayesian learning, we make two assumptions: (1) each attribute is independent of each other (2) each attribute has same importance in terms of learning. However, in reality, not all attributes are the same with respect to their importance. In this paper, we propose a new paradigm of calculating the importance of attributes for naive Bayesian learning. The performance of the proposed methods has been compared with those of other methods including SBC and general naive Bayesian. The proposed method shows better performance in most cases.

• Journal of Nuclear Fuel Cycle and Waste Technology(JNFCWT)
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• v.17 no.1
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• pp.47-58
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• 2019

The paper presents the results of a multi-criteria comparative evaluation of 12 feasible Russian nuclear energy deployment scenarios with thermal and fast reactors in a closed nuclear fuel cycle. The comparative evaluation was performed based on 6 performance indicators and 5 different MCDA methods (Simple Scoring Model, MAVT / MAUT, AHP, TOPSIS, PROMETHEE) in accordance with the recommendations elaborated by the IAEA/INPRO section. It is shown that the use of different MCDA methods to compare the nuclear energy deployment scenarios, despite some differences in the rankings, leads to well-coordinated and similar results. Taking into account the uncertainties in the weights within a multi-attribute model, it was possible to rank the scenarios in the absence of information regarding the relative importance of performance indicators and determine the preference probability for a certain nuclear energy deployment scenario. Based on the results of the uncertainty/sensitivity analysis and additional analysis of alternatives as well as the whole set of graphical and attribute data, it was possible to identify the most promising nuclear energy deployment scenario under the assumptions made.

• Journal of the Korean Society of Manufacturing Process Engineers
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• v.15 no.1
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• pp.95-102
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• 2016

Wrinkle, spring-back, and fracture are major defects frequently found in the sheet metal forming process, and the reduction of such defects is difficult as they are affected by uncontrollable factors, such as variations in properties of the incoming material and process parameters. Without any countermeasures against these issues, attempts to reduce defects through optimal design methods often lead to failure. In this research, a new multi-attribute robust design methodology, based on the Mahalanobis Taguchi System (MTS), is presented for reducing the possibilities of wrinkle, spring-back, and fracture. MTS performs experimentation, based on the orthogonal array under various noise conditions, uses the SN ratio of the Mahalanobis distance as a performance metric. The proposed method is illustrated through a robust design of the sheet metal forming process of a cross member of automotive body.

• IEMEK Journal of Embedded Systems and Applications
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• v.5 no.3
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• pp.168-174
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• 2010

User authentication is an important requirement to provide secure network service. Therefore, many authentication schemes have been proposed to provide secure authentication, such as key agreement and anonymity. However, authority of scheme is limited to one's self. It is inefficient when authenticated users grant a certification to other users who are in an organization which has a hierarchical structure, such as a company or school. In this paper, we propose the first authentication scheme to use Attributes-Based Re-encryption that creates a certification to other users with specified attributes. The scheme, which has expanded from Rhee et al. scheme, has optimized computation performance on a smart card, ensuring the user's anonymity and key agreement between users and server.