• 제목/요약/키워드: Performance Information Use

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IS Quality, Practical Use and Performance in Public Sector

  • Lee, Young-Hee;Kim, Gi-Baek;Lee, Jun-Young;Lee, Jung-Woo
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2007년도 International Conference
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    • pp.851-856
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    • 2007
  • Continuously monitoring and improving information system (IS) performance is a major concern in organizations. Thanks to invisible characteristics of IS performance, this is still enduring research question. The purpose of this study is to examine and analyze factors influencing IS Performance in public sector. Influencing factors of IS performance include IS quality such as System Quality, Information Quality and IS Use. The data for analysis was collected from local official in Korea. We used PLS 3.00 Version for an analysis. Analysis revealed that Information Quality has directly influenced IS Use. But there were not Significant in relations between System Quality and IS Performance, System Quality and IS Use, System Quality and IS Performance, and IS Use and IS Performance.

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Results-oriented Culture, Performance Information Use and the Performance of Public Organizations: Evidence from Vietnam

  • CHAU, Thao Hong Phuong;LE, Truc Dinh;PHAM, Quynh Xuan
    • The Journal of Asian Finance, Economics and Business
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    • 제8권8호
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    • pp.541-552
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    • 2021
  • The purpose of this research is to investigate the mediating role of performance information use in the relationship between result-oriented culture and organizational performance. The data were collected from chief accountants and managers working in public-sector organizations in Vietnam. The analysis was based on the 197 completed questionnaires by using Partial Least Squares Structural Equation Modeling (PLS-SEM). For the test research model and hypotheses, the supporting tool is SmartPLS 3 software. Research findings show that result-oriented culture is positively associated with organizational performance, and that performance information use is a mediating mechanism that explains how a result-oriented culture leads to higher performance in public organizations. The findings of this study suggest that the results-oriented culture, not only directly improves organizational performance, but also indirectly does so by the use of performance information. This study provides evidence for theoretical understanding of the impact of result-oriented culture on the performance of public-sector organizations through performance information use, and suggests practical implications for public organizations in applying result-oriented culture to foster using performance measurement and improve organizational performance. In order to achieve good performance, public-sector organizations need to create and spread result-oriented culture and enhance the use of performance information for decision-making.

도서관의 이용패턴과 서비스품질이 정보화성과지각 및 만족에 미치는 영향 (The Effects of Use Patterns and Service Quality on Performance and Use Satisfaction on Library Information System)

  • 정형식;염승엽
    • 마케팅과학연구
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    • 제18권4호
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    • pp.217-244
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    • 2008
  • 전자정보기술의 발달로 인해 도서관 서비스제공은 정보화시스템에 대한 의존 비중이 커져가고 있다. 이러한 상황의 변화에 따라 본 연구는 이용자의 도서관 정보화에 대한 성과지각과 정보화를 통한 이용 만족은 전반적 만족에 중요한 선행요인이 될 것으로 추론하였다. 뿐만 아니라 기존 연구는 대체로 도서관의 서비스제공측면에서 이용자의 인식이나 만족을 조사하였으나 본 연구는 시각을 달리하여 이용자측면에서 단순 열람목적의 일반적 이용과, 전문정보구득 목적의 전문적 이용패턴이 정보화 성과지각에 어떻게 다르게 영향을 미치는지에 대해서 조사하였다. 또한 서비스품질차원이 정보화성과지각과 이용만족에 미치는 영향을 조사하였다. 마지막으로 서비스품질차원이 정보화성과지각과 이용만족에 미치는 영향을 확인하였다. 본 연구의 실증분석 결과는 첫째, 도서관 이용자의 열람 등 일반적 목적 이용이 정보화성과지각에 영향을 미치는지 검증하고자 하였으나 유의한 수준에 미치지 못했다. 둘째, 도서관 이용자의 특정 정보구득 등 전문적 목적의 이용이 정보화성과지각에 유의한 정의 영향을 미쳤다. 셋째, 일반적 서비스품질인 상호작용품질, 결과품질, 물리적환경품질 차원은 정보화성과지각에 유의한 영향을 미쳤으나 정보화이용만족에는 유의하지 않았다. 마지막으로, 도서관 이용자의 정보화성과지각과 정보화이용만족이 전반적인 만족을 선행하고 있음을 밝혔다. 이를 통해 도서관의 정보화시스템을 어떻게 이용자중심으로 체계화하여 발전시킬 것인지에 대해 심층적인 고찰이 필요함을 확인하였다.

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성과정보 활용행태 및 의사결정 행태가 조직성과에 미치는 영향 (The Impact of Performance Information Use and Decision Making on Organization Performance)

  • 조문석;허다혜;엄영호
    • 융합정보논문지
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    • 제10권4호
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    • pp.55-64
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    • 2020
  • 이 연구는 정부기관을 대상으로 성과정보의 활용 방식과 성과관리 과정에서 관리자의 의사결정 방식이 성과 달성 등에 미치는 영향을 실증적으로 규명하고자 하였다. 이 연구는 정부부처 성과관리 총괄담당자를 대상으로 성과정보 활용 방식, 성과지표의 적절성, 성과정보의 다양성, 관리자의 개입 수준을 조사하고, 부처별 성과 보고서를 통해 성과달성 수준을 측정하여 퍼지셋 질적분석모형을 적용하였다. 분석 결과 경성적 활용과 연성적 활용은 성과지표의 적절성 및 다양성과 조합되어 성과에 영향을 미치는 것으로 나타났으며, 과장급 관리자는 필요조건으로 사무관급은 성과지표의 적절성과 조합되어 성과에 긍정적 영향을 미치는 것으로 나타났다. 이는 정부 및 공공조직의 성과창출에 대한 영향 요인이 다양한 방식으로 조합됨을 시사하며, 후속 연구를 통해 학습의 왜곡 가능성과 시기별 편이의 한계를 극복할 필요성을 제기한다.

Exploring the determinants of information systems performance: A case of Korean SMEs

  • Donghee Kim;Jungeun Cho;Sungwook Jung
    • International journal of advanced smart convergence
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    • 제13권2호
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    • pp.235-248
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    • 2024
  • The performance of informatization differs depending on its utilization, investment and construction methods. This study analyzed the key factors affecting the performance of informatization based on a public survey on the information system operation of small and medium-sized companies in Korea. Through structural equation modeling and one-way ANOVA, the study identified the pathways leading to performance. As a result of the analysis, it was confirmed that higher levels of top management support are associated with increased information system use and performance. Similarly, higher levels of information system use are correlated with better performance of information systems. This research is significant as it investigates and reveals how top management support and information system usage work in the cases of SMEs in South Korea, which is a leading country in manufacturing. The findings of this study will provide valuable insights for SMEs, whether they have already developed an information system or plan to do so, in their efforts to enhance corporate competitiveness.

업무-기술적합(TTF) 영향에 대한 다차항 회귀분석과 반응표면 방법론적 접근: 그룹지원시스템(GSS)의 경우 (Polynomial Regression Analysis and Response Surface Methodology in Task-Technology Fit Research: The Case of GSS (Group Support Systems))

  • 강소라;김민수;양희동
    • Asia pacific journal of information systems
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    • 제16권2호
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    • pp.47-67
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    • 2006
  • This study takes a quantitative approach to the influence of TTF (Task-Technology Fit) on the individual's use and performance of GSS (Group Support Systems), while traditional studies on TTF have taken the experimental approach to explore the characteristic fit between diverse tasks and technologies. We have the following two research inquires: Are the IS use and performance maximized when information technologies are provided by the exact amount of demand?; and, Does TTF at the high level between task and IT produce better IS use (or performance) than at the low level? To investigate these issues, we use the polynomial regression analysis and response surface methodology of Edwards (1993) instead of traditional direct measure of TTF. This method measures the degree of desired and actual level of information technologies in conducting tasks, and traces the dynamic changes of dependent variables (IS use and performance) according to the variances of each independent variable. Our results conclude that user's IS use and performance are maximized when information technologies are actually provided by no more or less than the desired level. We also found that TTF at the high level promotes better IS use and performance than TTF at the low level.

직무특성이 그룹웨어의 활용과 직무성과에 미치는 영향에 관한 연구 (Influence of Job Characteristics on the Use of Groupware and Job Performance)

  • 문태수;김승권
    • 한국정보시스템학회지:정보시스템연구
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    • 제10권1호
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    • pp.217-241
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    • 2001
  • Groupware technologies have become an important part of the business computing infrastructure in many organizations, but many groupware applications, especially those requiring significant collaboration among users, are still nut adequately used. The purpose of the paper is to explore the impact of groupware on the job performance. Recently, utilization of new information technology such as groupware can increase office productivity, but often this potential is not realized. Results of most studies indicate that groupware could increase the productivity of knowledge workers, who compose the majority of the labor force in the organization. The study on the impact of job characteristics on groupware and job performance is not sufficient. This study examines the influence of job characteristics such as job diversity, autonomy, and feedback on the use of groupware and job performance. In addition to that, this study examines the influence of the use of groupware on job performance. The results of regression analyses revealed that feedback was the major predictor of job performance, while autonomy and job diversity were the Haler predictors of the use of groupware. Also, the use of groupware were found to be important predictors of job performance.

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관광산업에서 혁신성, 기술자원, 시장지향성이 개인의 업무성과에 미치는 영향 : 정보기술사용의 매개적 역할 (The Effect of Innovativeness, Technology Resources, and Market Orientation on Individual Task Performance : Mediating Role of Information Technology Use)

  • 구철모;이창석;정남호
    • Journal of Information Technology Applications and Management
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    • 제21권2호
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    • pp.99-126
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    • 2014
  • Tourism industry increasingly rely on information technology (IT) to improve the task performance. Many studies suggested that the evidence of IT showed not only task performance improvement but also organizational performance. Drawing from the resource-based view, technology and task fitness, and marketing orientation theories, this study proposes that IT use influences directly the task performance and proved the effectiveness of IT in the organizations of tourism industry. Further, the innovativeness, resources, and marketing orientation are identified as main determinants of IT use. The use of IT can serve as a catalyst in improving task performance for organizations in tourism industry. Based on data collected from surveying people who work in the tourism industry, the present study shed light on these issues. The findings provide a new perspective of IT effectiveness in the tourism industry. Then, we discussed the theoretical and practical implications.

POS 시스템품질 및 정보의 질적 특성이 POS 정보활용과 마케팅성과에 미치는 영향 -슈퍼 체인을 중심으로- (Effects of POS System and Its Information Quality on POS Information Use and Marketing Performance)

  • 김향란;임채관
    • 경영과정보연구
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    • 제7권
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    • pp.187-210
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    • 2001
  • The purpose of this study is to develop an framework for the marketing performance evaluation of POS system by the theoretical model for evaluation of information system and the empirical data of Super-chains. This study were empirically examined an effect of POS system and its information quality on POS information use and another effect of POS information use on marketing performances of firms using POS system. Also, in order to achieve this purpose, a literature survey on MIS and marketing was conducted. In this study, the structural equation model(SEM) was established for verifying the relationship of above variables. And, several hypothesis were established and examined empirically from that SEM. In conclusion POS system and its information quality influenced positively on POS information use, and that information use influenced on marketing performance as the effectiveness of POS system operations.

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Improving Database System Performance by Applying NoSQL

  • Choi, Yong-Lak;Jeon, Woo-Seong;Yoon, Seok-Hwan
    • Journal of Information Processing Systems
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    • 제10권3호
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    • pp.355-364
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    • 2014
  • Internet accessibility has been growing due to the diffusion of smartphones in today's society. Therefore, people can generate data anywhere and are confronted with the challenge that they should process a large amount of data. Since the appearance of relational database management system (RDBMS), most of the recent information systems are built by utilizing it. RDBMS uses foreign-keys to avoid data duplication. The transactions in the database use attributes, such as atomicity, consistency, isolation, durability (ACID), which ensures that data integrity and processing results are stably managed. The characteristic of RDBMS is that there is high data reliability. However, this results in performance degradation. Meanwhile, from among these information systems, some systems only require high-performance rather than high reliability. In this case, if we only consider performance, the use of NoSQL provides many advantages. It is possible to reduce the maintenance cost of the information system that continues to increase in the use of open source software based NoSQL. And has a huge advantage that is easy to use NoSQL. Therefore, in this study, we prove that the leverage of NoSQL will ensure high performance than RDBMS by applying NoSQL to database systems that implement RDBMS.