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http://dx.doi.org/10.22156/CS4SMB.2020.10.04.055

The Impact of Performance Information Use and Decision Making on Organization Performance  

Cho, Munseok (Division of Public Administration, Han-Sung University)
Her, Dahye (Division of Public Administration, Yonsei University)
Eom, Young Ho (Division of Public Administration, Yonsei University)
Publication Information
Journal of Convergence for Information Technology / v.10, no.4, 2020 , pp. 55-64 More about this Journal
Abstract
This research empirically explores the relationship between types of performance information use, decision making behaviors and performance of government organizations. We measured two types of using performance information, relevance of performance index, variety of performance information, and levels of manager intervention by surveying performance managers of each government ministry or agency and also measured performance by using performance reports. The results of fuzzy-set qualitative comparative analysis suggest that hard use and soft use have impact on performance by combining with characteristics of performance information and managers decision-making by intervening performance management processes.
Keywords
Public Organization Performance; Performance Information; Performance Information Use; Decision Making; Fuzzy-set Qualitative Comparative Analysis;
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Times Cited By KSCI : 2  (Citation Analysis)
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