• Title/Summary/Keyword: Performance Evaluation Fairness

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Structural Relationship between Salesperson's Perceived Evaluation Fairness and Job Performance in the Financial Market (금융시장에서 영업사원의 지각된 평가 공정성과 직무성과 간의 구조적 관계)

  • Lee, Jun-Seop;Kim, Ji-Young;Lee, Han-Geun
    • Journal of Distribution Science
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    • v.14 no.12
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    • pp.141-151
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    • 2016
  • Purpose - Salesperson perceptions of the fairness and accuracy of a performance evaluation system were examined by managerial and professional employees of large organization. The performance evaluation process is central to many personal decisions such as attitude for job and sales performance. This study investigates the relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. The main purpose of this study is to develop and empirically test a comprehensive model of salespersons' perceived evaluation fairness on sales performance. For this purpose, we identified the structural relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. Also we investigate the mediating effects on job satisfaction and organizational commitment between perceived evaluation fairness and sales performance. Research design, data, and methodology - To empirically test these relationships, data were collected by in-depth interviews from sales managers and questionnaire surveys from 300 salespersons who work for sales area (credit card company, insurance company). Demographically, the overall sample was 91.6% female, 77.9% 30s and 40s, and 34% college educated, with an average tenure with their present organizations of 4 years. The questionnaire was composed of total 20 items dealing with frequency, quality, and consequences of perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. To test the research hypotheses, collected data analyzed by confirmatory factor analysis (CFA) and structure equation model (SEM). Results - Through extensive and rigorous literature review process of related literature(Perceived evaluation fairness, Job satisfaction, Organizational commitment, Sales performance), research model and research hypothesis was set up. This study obtains the following research results. First, perceived evaluation fairness has a positive effect on job satisfaction, whereas the effects of perceived evaluation fairness on organizational commitment and sales performance did not show statistically significant result. Second, job satisfaction and organizational commitment have complete mediating roles to the relationship between perceived evaluation fairness and organizational commitment, and relationship between perceived evaluation fairness and sales performance. Conclusions - Based on the results, salespersons' perceived evaluation fairness is one of the key independent variable for making high job satisfaction, organizational commitment, and sales performance. Finally the theoretical, managerial implication and research limitations are mentioned in the discussion.

A study on the Effect of Superior Leadership and Emotional Support of Co-workers on Task Performance through Performance Evaluation Fairness and Self-Efficacy (상사 리더십과 동료의 정서적 지원이 성과평가 공정성과 자기효능감을 통하여 과업 성과에 미치는 영향 연구)

  • Shin, Il Chul;Seo, Young Wook
    • The Journal of the Korea Contents Association
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    • v.22 no.6
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    • pp.701-711
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    • 2022
  • This study tried to examine the relationship between superior leadership and emotional support from co-workers on task performance through performance evaluation fairness and self-efficacy in order to find factors that affect the task performance of a company in an uncertain market environment. For this purpose, 500 copies of questionnaire data were collected from corporate employees, and the research hypothesis was verified using Smart PLS 3.0. As a result of the study, superior leadership and emotional support from co-workers showed a positive (+) effect individually on the fairness of employee performance evaluation, Performance evaluation fairness showed a positive (+) effect on self-efficacy. Through this study, it was found that the fairness and self-efficacy of the performance evaluation accepted by employees affects work performance, providing a theoretical foundation for subsequent researchers. Practical implications are suggested to inspire employees to take on a challenge by managing them properly. In future research, based on the results of this study, various studies are needed on the factors that an organization must have for task performance.

A Study on the Influence of Justice Perceived in the Performance Evaluation on Organizational Performance in Public Sector (공공부분 성과평가에 대한 공정성 지각이 조직성과에 미치는 영향에 관한 연구)

  • Kim, Jin-Wan
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2010.04a
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    • pp.209-217
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    • 2010
  • The importance of performance management has been on the rise, which led to public sectors utilizing BSC performance management system as a tool for adaptability, effectiveness, efficiency, and reorganizational abilities by the public sectors. However, due to lack of fairness of evaluation of performance management, it is difficult to expect high level of acceptance by organizations. Therefore, the purpose of the research is to analyze the acceptance of performance management system by organizations via stabilizing the system within the organization group. The research will utilize BSC performance management system of private sectors to introduce the system to public sectors to show the correlation between fairness of performance management and acceptance of performance management. Theoretical background for correlation between fairness of performance management and acceptance of performance management was created through reviews of documents and theories focusing on performance management. The methodology of the research was shaped through surveying members of organizations of public sectors. To analyze the findings of the data SPSS was exploited to find the statistics regarding frequency, degree of reliability, relevance, and recurrence. To summarize the research findings, the perception of performance management by organization members of public sectors shows positive correlation between fairness and acceptance of performance management, also acceptance of performance management shows positive correlation regards to organization performance. In spite of the findings of the research, the fairness and distribution of performance management was not great. Limitation occurred due to lack of perception and knowledge of performance management of respondents of the survey.

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Performance Evaluation of a Method to Improve Fairness in In-Vehicle Non-Destructive Arbitration Using ID Rotation

  • Park, Pusik;Igorevich, Rustam Rakhimov;Yoon, Jongho
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.10
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    • pp.5098-5115
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    • 2017
  • A number of automotive electronics-safety, driver assistance, and infotainment devices-have been deployed in recent vehicles. This raises new challenges regarding in-vehicular network arbitration. A performance analysis of non-destructive arbitration has revealed a fairness issue. The arbitration prioritizes without collisions, despite multiple simultaneous transmissions; however, the performances of the highest priority node and the lowest priority node are very different. In this paper, an ID-rotation arbitration method to solve the arbitration-fairness problem is proposed. The proposed algorithm was applied to several engine control units (ECUs), including a controller area network (CAN) controller. Experimental results showed that the algorithm improved the fairness as well as the total throughput within a specific performance constraint.

A Comparison of Social Welfare Evaluation Systems between Korea and the United States (한국과 미국의 사회복지 평가체계의 특성비교)

  • Kim, Tong-Won
    • Korean Journal of Social Welfare
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    • v.45
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    • pp.126-155
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    • 2001
  • It has been 5 years since evaluation systems were introduced to the social welfare field in Korea. More than half of social welfare agencies (617 out of 1,267) were evaluated in the past two years. Most areas of the agencies were the target of an extensive evaluation in 2000. As "the Evaluation Era" has come, problems were raised especially regarding the Accreditation system of the Ministry of Health and Social Welfare. More specifically, the problems were related to operation and management of the evaluation systems including the issue of evaluators' objectivity and fairness. In addition, evaluation costs have been too high to the government. The evaluation systems of OECD nations including the United States were quite different. These nations have used the Performance Measurement in order to secure the objectivity and the fairness. Although the quantity of information was limited compared to that of the Accreditation system, these nations have taken the lead in the governmental evaluation. In this context, this study compared social welfare evaluation systems between Korea and the United States. It presented the current status and problems of the Accreditation system of the Ministry of Health and Social Welfare, discussed the American Performance Measurement and its limitations, and compared the strengths and weaknesses of the two evaluation systems. In addition, this study suggested the strategies of Korean evaluation systems in the long term as well as in the short term.

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A Study on the Application of Analytic Hierarchy Process to Improve the Fairness of Evaluation Indicators for the National Defense Core Technology R&D Projects (국방 핵심기술 연구개발 사업의 평가지표 개선을 위한 계층분석적의사결정기법 적용 연구)

  • Kim, Chan-Soo;Cho, Kyu-Kab
    • Journal of the Korea Institute of Military Science and Technology
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    • v.10 no.3
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    • pp.79-89
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    • 2007
  • This study suggests the applicability of an AHP(Analytic Hierarchy Process) to improve the validity and fairness of evaluation index to assess the defense core-technology R&D projects. This study focused on the design of the proposal and performance evaluation index to structure them into a hierarchy using AHP which can be applicable to take the opinion of the defense R&D experts. Using the refined evaluation index, we propose a technique to enhance the reliability of the defense R&D projects evaluation system.

Performance Evaluation of the WDM Ring Network Based on Photonic Slot Routing (광-슬롯 경로 배정 방식을 기반으로 한 WDM 링의 성능 평가)

  • 한상현;이호숙;소원호;은지숙;김영천
    • Proceedings of the IEEK Conference
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    • 1999.06a
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    • pp.154-157
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    • 1999
  • Photonic Slot Routing(PSR) is a promising approach to solve the fundamental scalability problem of all-optical packet switched WDM networks. In photonic slot routing, packets destined for the same subnetwork are aggregated to form a photonic slot which is jointly routed as a single unit of information through the network. The relative location of the nodes from bridge may cause to fairness problem in the unidirectional WDM ring network based on PSR. As photonic slots from different subnetworks can originate contentions at the bridge, packets may be dropped and retransmitted. Thus we evaluated the performance of PSR based WDM ring network in the point of fairness for each node and slot contentions at the bridge. Simulation results show that the PSR based WDM ring requires a slot access mechanism to guarantee the transmission fairness and efficient switch architecture to resolve slot contention at the bridge.

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Performance Analysis and Evaluation of EDCF Supporting Fairness in Wireless LANs (무선랜 상에서 공평성을 제공하는 EDCF 기법의 성능평가)

  • Choi, Kee-Hyun;Lee, Jae-Kyung;Shin, Dong-Ryeol
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.33 no.8B
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    • pp.615-623
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    • 2008
  • Wireless LAN (WLAN) has greatly benefited from the introduction of various technologies, such as MAC protocol and scheduling algorithm. The majority of these technologies focus on fairness or service differentiation. However, it is difficult to use these technologies to provide many benefits to WLAN simultaneously because the current WLAN system only focuses on the provision of a single aspect of QoS. Unfortunately, multimedia applications require both service differentiation and fairness. Therefore, this paper combines Distributed Fair Scheduling (DFS) and Enhanced Distributed Coordinate Function (EDCF), to provide both fairness and service differentiation simultaneously. Furthermore, we show numerical analysis using Markov process. The simulation results demonstrate that F-EDCF outperforms the EDCF, in terms of throughput, fairness, and delay viewpoints.

Performance Evaluation of MPTCP over Shared Bottleneck Link (공유된 병목 링크를 경유하는 MPTCP의 성능 평가)

  • Nguyen, Van Dien;Ro, Soonghwan
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.40 no.1
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    • pp.70-77
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    • 2015
  • In this paper, we present experimental results evaluating the performance of the Multipath TCP over shared bottleneck path in series of benchmark tests. In summary, we find that the Multipath TCP's fairness as well as its competitive responds to the change of network conditions such as latency, loss rate${\cdots}$ MPTCP is extremely unfair and powerful with regular TCP in ideal network conditions but its throughput decreases clearly even less than regular TCP in worse network conditions with very high latency, higher packet loss rate.

An Empirical Study on Absorptive Capacity, Perceived Incentive Benefit and the Quality of Collaboration in Project-based Supply Chain (프로젝트 공급망 참여기업의 흡수능력, 지각된 인센티브 혜택 및 협업의 질에 관한 실증연구)

  • Kim, Tae Ung
    • Journal of Digital Convergence
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    • v.11 no.7
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    • pp.83-95
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    • 2013
  • Supply chain management for engineering project focuses on planning acquisitions, identifying and choosing the right suppliers and subcontractors, planning and negotiating appropriate contracts, and administering the collaboration with the suppliers and subcontractors. This paper aims to identify the determinants of SCM performance of the suppliers and subcontractors participating in the project-based supply chain. This study proposes the absorptive capacity, fairness of suppliers' evaluation, the quality of collaboration and incentives as major research variables, and collected the survey responses from the suppliers and subcontractors having experiences with major engineering projects. The statistical results indicate that the incentives, absorptive capacity and the quality of collaboration influence SCM performance of suppliers, and that the fairness of suppliers' evaluation has some impact on the incentives and the absorptive capacity. But on the contrary to our expectation, the incentives have no significant impact on the level of absorptive capacity.