• 제목/요약/키워드: Perception of service environment

검색결과 264건 처리시간 0.028초

주거환경사 직무분석에 관한 연구 (A Study of Job Analysis of Certified Housing Environment Professional)

  • 이민아;조재순;김미정;김정인;정미렴
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2011년도 춘계학술발표대회 논문집
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    • pp.193-196
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    • 2011
  • The purpose of this study was to clarify the distinct working areas of Certified Housing Environment Professional(CHEP) through the job analysis, to prepare the basic documentation required for a national official approval, and to provide the information of the curriculum organization for collegiate education on housing environment-related majors. Two previous reports, the qualifying system and performed in 2005 and 2009 by the qualification management committee under the Korean Housing Association, were foundation of this study. Two advisory council meetings were held, which are composed of 5 housing professionals and 11 professors working in housing environment-related departments. The results of the study were summarized as follows. The main jobs of CHEP were classified into six categories; the analysis, planning, service, residents' evaluation, social evaluation, and physical evaluation of the housing environment. CHEP can participate in the planning stage of architectural or interior design through the investigation of residents' perception and behaviors, and the analysis of socio-economic and life style trends. They also can play an important role in living supporting services of housing management area through the community program development, management and evaluation, which may bring about community vitalizations and social integrations. This study might need to finalize based on the affluent input of colleague.

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예비사서교사의 교육실습에 대한 현상학적 연구 (A Phenomenological Study of the Pre-service Teacher Librarian During Student Teaching Practice)

  • 권선영;박장순
    • 한국도서관정보학회지
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    • 제45권3호
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    • pp.321-348
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    • 2014
  • 본 연구에서는 교육실습과정을 체험하면서 느꼈던 개인의 경험을 심층적으로 살펴보고 실습과정 전반과 실습과정을 둘러싼 모든 환경을 총체적으로 이해해보고자 하였다. 이를 위해 가장 최근 교육실습을 경험한 연구 참여자를 선정하여 심층 면담을 진행하였으며 Giorgi의 현상학적 분석방법으로 자료를 분석하였다. 분석 결과 예비사서 교사의 교육실습에 대한 경험 구성요소는 '성장과정을 통한 도서관과 사서교사에 대한 인식의 형성', '진로설계에 대한 구체화와 실행전략', '실습경험을 통한 자기성장의 욕구', '조직문화 이해와 커뮤니케이션 관계 인지', '도서관과 사서교사에 대한 현실 직시'로 요약되었다. 이러한 연구 참여자들의 경험 요소는 시간적 흐름에 의한 맥락에서 이해될 수 있는 현상인 것을 알 수 있었다. 본 연구의 결과는 예비사서교사를 위한 교육실습에 대한 전반적인 검토와 환경을 개선하는데 활용될 수 있을 것을 기대한다.

클라우드 사용의도에 영향을 미치는 개인특성 연구 (A Study of Personal Characteristics Influencing Cloud Intention)

  • 김진배;최명길
    • Journal of Information Technology Applications and Management
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    • 제26권3호
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    • pp.135-157
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    • 2019
  • Information technology has economic, social and cultural impacts is closely linked to our lives. This information technology is becoming a key to the change of human civilization through connecting people and objects on the earth. In addition, future information technology is becoming more intelligent and personalized with the development of computing technology, and due to the rapid development of alcohol, environment without time and space constraint is realized, Is spreading. Since existing portable storage media are made of physical form, there is a limit to usage due to the risk of loss and limitation of capacity. Cloud services can overcome these limitations. Due to the problems of existing storage media, it is possible to overcome the limitations of storing, managing and reusing information through cloud services. Despite the large number of cloud service users, the existing research has focused mainly on the concept of cloud service and the effect of introduction on the companies. This study aims to conduct a study on individual characteristics that affect the degree of cloud use. We will conduct research on the causes of IT knowledge, personal perception of security, convenience, innovation, economical trust, and platform dependency affecting the intention to use the cloud. These results show that the variables affecting individual 's use of cloud service are influenced by individuals, and this study can be used as a basic data for individuals to use cloud service.

해양 산성화(Ocean Acidification)에 대한 초등 예비교사들의 이해 (Pre-service Elementary Teachers' Understanding of Ocean Acidification)

  • 김성규
    • 한국환경과학회지
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    • 제26권5호
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    • pp.661-674
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    • 2017
  • This study used questionnaires to investigate how pre-service elementary teachers understand ocean acidification. As a result of gender, female teachers were more aware of ocean acidification than male teachers, but male teachers had a higher average rate of correct answers, with a lower standard deviation. Teachers from the natural sciences knew more about ocean acidification than did teachers the liberal arts. Teachers ranked environmental crisis in order of most dangerous to least dangerous as follow: global warming and the greenhouse effect, ozone depletion, ocean acidification, and acid rain. About 46.7% of teachers learn about ocean acidification through education, followed by broadcasts, school lectures and the internet. The educational materials most desired for teachers were videos related to ocean acidification. Pre-service elementary teachers have two broad perspectives on ocean acidification. Firstly, they refer to economic loss and food shortages, and secondly, they note that there is a need for improved awareness and publicity about ocean acidification. The role of elementary school teachers is important because their awareness of environmental issues has a considerable effect on teachers perception of the environment. Revitalizing education on ocean acidification and government support are necessary to effectively communicate the seriousness of ocean acidification. Lastly, we need to study ocean acidification in detail so as to be able to persevere toward protecting our ocean ecosystem.

IT 기반 서비스환경이 고객의 정서적 몰입에 미치는 영향 (The Influence of IT based service environment and Emotional Commitment)

  • 유정민;서용모
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2015년도 추계학술대회
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    • pp.743-745
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    • 2015
  • 본 연구의 목적은 서비스 환경 내에 있는 고객들은 서비스 경험에 대한 만족에 잠재적으로 영향을 미치는 수많은 자극들에 노출되어 있다. 특히, IT 기반의 온라인 서비스 환경은 이용자 본인의 특성과 더불어 해당 서비스에 대한 이용자의 정서적 몰입에 영향을 미칠 수 있는 중요한 요인이다. 본 연구는 고객들이 서비스 접점에서 평가하게 되는 서비스 환경을 물리적 환경과 사회적 환경으로 나누어 보고, 이들 요인이 지각된 서비스 품질과 사회적 상호작용성을 통해서 정서적 몰입에 어떻게 영향을 미치는지를 살펴보고자 하였다. 또한, 서비스 환경 지각에 있어서 최적 자극수준이나 사회적 적합성향 같은 개인 특성이 어떠한 조절효과를 미치는 가를 실증적으로 확인하고자 하였다.

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IT 보안 서비스 품질의 측정 방법에 관한 연구 : 정량 지표의 사용 가능성 (A Study on Measurements of IT Security Service Quality : Feasibility of Quantitative Measures)

  • 경지훈;김종수
    • 산업경영시스템학회지
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    • 제38권4호
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    • pp.30-38
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    • 2015
  • IT security service provides customers with the capability of protecting the networked information asset and infrastructures, and the scope of security service is expanding from a technology-intensive task to a comprehensive protection system for IT environment. To improve the quality of this service, a research model which help assess the quality is required. Several research models have been proposed and used in various service areas, but few cases are found for IT security service. In this work, a research model for the IT security quality has been proposed, based on research models such as SERVQUAL and E-S-QUAL. With the proposed model, factors which affect the service quality and the best quality measure have been identified. And the feasibility of using quantitative measures for quality has been examined. For analysis, structural equation modeling and various statistical methods such as principal component analysis were used. The result shows that satisfaction is the most significant measure affected by the proposed quality factors. Two quality factors, fulfillment and empathy, are the main determinants of the service quality. This leads to a strategy of quality improvement based on factors of emotion and perception, not of technology. The quantitative measures are considered as promising alternative measures, when combined with other measures. In order to design reliable quantitative measures, more work should be done on target processing time and users' expectation. It is hoped that work of this research will provide efficient tools and methods to improve the quality of IT security service and help future research works for other IT service areas.

숲길 이용자 인식에 관한 연구 - 지리산 둘레길을 중심으로 - (A Study on Users' Attitude Toward the Forest Trails - Focused on the Jirisan Dulegil -)

  • 유기준
    • 한국환경생태학회지
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    • 제28권2호
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    • pp.247-252
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    • 2014
  • 본 연구는 우리나라의 자연환경 기반 도보문화의 공급요소로서 숲길의 조성과 이용에 대한 이용자의 인식을 파악하여 향후 체계적인 숲길운영에 필요한 기초자료 제공을 목적으로 수행되었다. 이를 위해, 지리산 둘레길을 이용하는 이용자 대상의 자기기입식 설문조사를 실시하였다. 조사결과, 이용자들은 지리산둘레길 조성 사업이 지역사회의 경제 및 사회 문화 환경에 보다 긍정적 영향을 미쳤을 것으로 인식하고 있는 반면, 환경적 측면에서는 부정적 영향을 미쳤을 것으로 인식하였다. 숲길 이용에 따른 전반적인 만족도 수준은 비교적 높게 나타났으나 마을내 이용서비스에 대한 만족도 수준은 상대적으로 낮게 평가되어 향후 숲길 운영효율화 측면에서 마을에서 제공되는 숲길 이용 서비스 체계에 대한 제고 방안 마련이 필요할 것으로 판단된다.

The Structural Relationship of Sustainable Organizational Commitment of Beauty Industry Employees in the 4th Industrial Revolution Era

  • Eun-Jung, SHIN;Ki-Han, KWON
    • 산경연구논집
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    • 제14권3호
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    • pp.27-43
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    • 2023
  • Purpose: Changes in the employment environment in the era of the 4th Industrial Revolution are influencing various factors by the emergence of new jobs and the change in perception of job stability due to globalization of information technology and industry This study attempted to present implications by verifying the structural relationship of beauty workers' sustainable organizational commitment and the method necessary for conflict management in the industrial field due to the recent changes in the employment environment of the beauty industry in the 4th Industrial Revolution. Research design, data and methodology: This study sampled 604 beauty industry employees Frequency analysis, validity and reliability analysis, factor analysis, and path analysis were performed using SPSS WIN23.0. Results: It was found that the change in the employment environment caused by the 4th industrial revolution had a significant negative (-) effect on the job satisfaction and organizational commitment of beauty industry workers. Conclusion: This study is that changes in the employment environment negatively affect job satisfaction and organizational commitment of beauty workers. We hope to contribute to the development and growth of the beauty industry by providing basic data for the beauty tech service industry in the 4th industrial era.

공동주택 거주 노인의 주거환경 특성에 관한 연구 (The Characteristics of Housing Environment of the Elderly in Apartment)

  • 전은정
    • KIEAE Journal
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    • 제12권4호
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    • pp.31-40
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    • 2012
  • This study of elderly households living conditions to determine the overall status in the housing environment is to understand. To this end, the stage of elderly as a framework to target living consciousness, living space composition, housing Environment composition of elderly households with a comprehensive understanding and analyzes were employed. For this research is a survey conducted on senior citizens(over 60) in Busan, Korea. The major findings are as followings; In the living consciousness, the elderly households showed high perception of dependency but the age of the elderly increases, depends on the parent to the child. Also depending on the aging of the elderly considered health more important than economic conditions. The requirements for living space composition, most respondents prefer to stay in the same place where they currently reside. Move into the new housing was also identified. It was recognized that elderly households not only required living in co-residential space with their families, but also the necessity for individual space. The home environments composition, health care and social welfare support services appears overall the elderly of stage. The age of the elderly increases, a strong demand for care and support service were identified. Health activities in leisure and social activities and social activities, as age increased mainly done by the convenience of public transportation has been identified that are important.

AI·DATA 서비스 분야 정부 규제혁신 노력 및 규제 불합리 인식이 기업들의 사업 지속을 위한 규제대응 노력에 미치는 영향 분석 (Analysis of the impact of government regulatory innovation efforts and regulatory irrationality perceptions in AI and DATA services on companies' regulatory response efforts to continue their businesses)

  • 송혜림;정명석;이주연
    • 시스템엔지니어링학술지
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    • 제20권1호
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    • pp.1-15
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    • 2024
  • This study attempted to analyze whether the government's regulatory innovation efforts affect the continued operation of new products and new service-based businesses, such as regulatory compliance and response efforts, despite the perception of regulatory difficulties as business barriers for firms in new industries. Previous studies on the impact of regulations on companies in new industries were a limit to obtaining implications for regulatory issues and characteristics of each field due to the simplification of regulatory indicators and the establishment of field integration. To compensate for this, this study focused on the field of AI and DATA services, and subdivided regulatory issues to indicate practical inconvenience as variables, and model fit and hypothesis verification were performed by applying Structural Equation Model analysis based on the survey results of related companies. As a result, in the field of AI and DATA services, "Perceived regulatory irrationality" and "Perceived government regulatory innovation efforts" significantly affect the "Regulatory environment satisfaction" of the regulated, and "Perceived regulatory irrationality" and "Regulatory environment satisfaction" affect "Regulatory response efforts for companies in new industries to continue their businesses." The significance of this study is that it conducted research on the factors affecting the continuity of business of companies in the AI and DATA service sector by linking the analysis of the impact relationship between satisfaction and continuous use intention, which have been mainly used in the "Policy Acceptance Model" and "IT service sector," to "efforts for companies to continue their business in a new industrial regulatory environment." In addition, by presenting a new empirical model for new industry regulations, it is expected to be meaningful as it can provide a research foundation that can obtain practical implications in related fields.