• 제목/요약/키워드: Perceived information usefulness

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라이브 커머스의 특성이 소비자 반응에 미치는 영향 -정교화 가능성 모델을 중심으로- (The Effects of Characteristics of Live Commerce on Consumer Responses -Focusing on Elaboration Likelihood Model-)

  • 조하경;박민정;유정민
    • 한국의류학회지
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    • 제47권2호
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    • pp.371-391
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    • 2023
  • This study examines the impact of live commerce characteristics on customer responses in the ELM perspective. Based on ELM, the central route is composed of information completeness, accuracy, and currency, and the peripheral route is composed of streamer credibility, streamer reputation, social presence, and system quality. An online survey of female customers aged 20 to 49 who have purchased beauty products through live commerce within the past three months was conducted. The results demonstrate that information completeness and information currency exert significant impact on perceived usefulness and enjoyment. Social presence and system quality also exert significant impact on perceived usefulness and enjoyment. Moreover, perceived usefulness and enjoyment had significant impact on behavioral intention. The effect of information completeness on perceived usefulness and enjoyment was much stronger for high product involvement groups. Furthermore, the effect of streamer reputation on perceived enjoyment was much stronger for high product involvement groups. In contrast, the effect of social presence on perceived usefulness and enjoyment was much stronger for low product involvement groups. This study suggests theoretical implications for applying ELM to live commerce and practical implications for differentiated live commerce marketing strategies.

Factors Influencing Behavioral Intention to Use Online Learning Systems from Student's Perspective: An Extended TAM Model

  • 양이;김민용
    • 한국정보시스템학회지:정보시스템연구
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    • 제32권4호
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    • pp.95-118
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    • 2023
  • Purpose This study employed the Technology Acceptance Model (TAM) to understand students' acceptance of online learning systems. Specifically, this study investigated the factors influencing the behavioral intention of South Korean major university students to use online learning systems for educational purposes in the period when their university life had largely returned to the state it was in before the COVID-19 pandemic. Design/methodology/approach This study examined the impact of four external factors: self-efficacy, personal innovativeness, perceived enjoyment, and system quality, on two TAM constructs: perceived ease of use and perceived usefulness. Additionally, this study explored how perceived ease of use and perceived usefulness affect the behavioral intention to use online learning systems. We conducted an online-based survey using a structured questionnaire. The data collected from the survey were then subjected to Structural Equation Modeling (SEM) analysis to test the study's hypotheses and examine the relationships among the various constructs. Findings The findings reveal that perceived usefulness and ease of use significantly influence students' behavioral intentions to use online learning systems. Furthermore, factors of self-efficacy, perceived enjoyment, and system quality positively affect perceived usefulness and ease of use. Notably, personal innovativeness impacts ease of use but not perceived usefulness.

소비자의 정보기술 혁신제품 수용 단계화 연구 - 스마트폰의 제품과 애플리케이션을 중심으로 - (A Study on Consumer's Acceptance Phase of Innovative IT Product - Focusing on Product and Application of Smartphone -)

  • 임양환
    • 디지털산업정보학회논문지
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    • 제8권3호
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    • pp.185-198
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    • 2012
  • This paper is to analyze consumer's acceptance phase of innovative IT product on the ground of dividing into product and application phase. In the acceptance phase of product determinants to consumer's satisfaction were analyzed and TAM(Technology Acceptance Model) were applied to the acceptance phase of application. It is analyzed that how well expected usefulness and perceived satisfaction to product have positively influence its performance and perceived satisfaction respectively in the acceptance phase of the product. In the acceptance phase of application, factors to consumers' satisfaction were analyzed to investigate its influence to the usefulness of application. Usefulness expectancy to the application and product were analyzed to figure out consumers'intention to use the product and effort and cost going into application use were also analyzed. Empirical study was implemented aimed at smart phone users. As a result, perceived usefulness expectancy to product have positively influence on perceived product performance and perceived product performance also affects perceived product satisfaction significantly. Although product satisfaction doesn't affect usefulness expectancy to the application, usefulness expectancy to the product and perceived product performance have positively influence on usefulness expectancy to the application significantly. And also usefulness expectancy to the both of application and product have positively influence on consumer's intention to use the product but consumer's effort and cost going into application doesn't affect to it, it's hold forth the possibility that consumer's effort affect consumer's intention to use the product.

Factors Affecting User Acceptance of Mobile Commerce Services

  • Jun, Jungho;Lee, Kyoung Jun;Kim, Byung Gon
    • Asia pacific journal of information systems
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    • 제26권4호
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    • pp.489-508
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    • 2016
  • Growth in the use of mobile commerce services (MCS) as an enabler to conduct business more effectively has been phenomenal. Technology acceptance model (TAM) has been applied in different contexts to examine a wide range of information technology. As more and more companies are finding ways to utilize MCS, an important issue is to understand what factors will affect the decisions of consumers in adopting the services. Based on TAM with two additional groups of external factors (i.e., service-related factors [ubiquitous access and contextual service] and technology-related factors [perceived security risk and network connectivity]) that are theoretically justified to affect both perceived usefulness and perceived ease of use, which are also considered, a research model for the investigated technology acceptance was developed and empirically examined. The major results of this study are as follows. First, ubiquitous access affects perceived usefulness and perceived ease of use. Contextual service affects perceived usefulness. Second, perceived security risk affects perceived usefulness and perceived ease of use. Finally, network connectivity affects perceived usefulness and perceived ease of use.

온라인 커뮤니티에서 사회적 영향이 플로우, 지각된 유용성, 이용의도에 미치는 영향: 싸이월드를 중심으로 (The Effect of Social Influence on Flow, Perceived Usefulness and Intention to Use in Online Community)

  • 유일;최혁라
    • 한국정보시스템학회지:정보시스템연구
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    • 제17권2호
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    • pp.113-135
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    • 2008
  • This study introduces the construct of social influence and combines the construct with the flow theory and TAM framework Subjective norm, image, and visibility identified as the dimensions of social influence are hypothesized to influence flow and perceived usefulness, and then the intention to use of online community. Data were collected through a survey of respondents who have the experience of using an online community, and analyzed by using structure equations modelling. The major findings of this study are as follows: First, subjective norm was found to have a positive influence on flow and intention to use. Second, image was found to have a positive effect chi flow and perceived usefulness. Third, visibility was found to have a positive influence on perceived usefulness. Finally, flow and perceived usefulness were also found to have a positive effect on the intention to use. Implications of these findings are discussed for researchers and practitioners.

자기효능감과 서비스 품질이 e-학습 시스템의 사용용이성과 유용성에 미치는 영향 (The Effect of Self-Efficacy and Service Quality on Ease of Use and Usefulness of an e-Loaming System)

  • 이웅규;이종기
    • 한국정보시스템학회지:정보시스템연구
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    • 제12권2호
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    • pp.41-56
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    • 2003
  • The objective of this study is to explore the effects of e-teaming users' self-efficacy and perceived service quality for e-teaming staffs such as instructors or teaching assistants on two main perceptions for e-learning systems in a view of information technology - perceived ease of use and perceived usefulness which have been considered as important antecedents for acceptance of information technology so called in Technology Acceptance Model. For this purpose, we suggest a research model and test it empirically by sampling in students of virtual universities. In result, all hypotheses except the relationship between academic self-efficacy and perceived usefulness are accepted. This result implies that self-efficacy for computers and service quality for staffs such as instructors or teaching assistants should be considered as important ones for success of e-learning systems in addition to those related with information technology.

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최종이용자탐색시스템의 이용과 이용자의 인지적 특성간의 관계 연구 (A Study of Users' Cognitive Characteristics Influencing upon the Usage of End-User Searching Systems)

  • 이상복
    • 한국문헌정보학회지
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    • 제27권
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    • pp.291-339
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    • 1994
  • The purpose of this study is to find personal characteristics that affect users' cognitive characteristics of system, and to verify correlations between this users' cognitive characteristics and selection of system usage in using end -user searching systems (EUSS), For corroborative analysis of this study, preliminary model was constructed referring to Davis' Technology Acceptance Model. The model consists of exogenous variables (personal characteristics) , parameter variables (perceived usefulness, perceived ease of use), and effect variables (selection of system usage), When exogenous variables affect parameter variables, exogenous variables are independent variables and parameter variables are dependent variables. In addition, in correlation of parameter variables, which have been affected by exogenous variables, with effect variables, parameter variables are independent variables and effect variables are dependent variables, As for the research methodology, this study regards the Academic Information System connected with the Internet as EUSS, So questionnaires have been sent to researchers in universities who were conducting direct searching for the system. 229 valid responses to questionnaires have been analyzed according to Pearson Correlation Analysis and Stepwise Selection of Multiple Regression in the statistical software packages, 'SPSS PC+'. The findings and conclusions made in this study are summarized as follows; 1. Among the personal characteristics (age, disciplinary, computer literacy level, perceived usefulness of use education and training, perceived satisfaction of end-user searching, perceived satisfaction of system characteristics), all characteristics but age affect perceived usefulness and perceived ease of use. Specifically, perceived satisfaction of end user searching and perceived satisfaction of system characteristics most affect perceived usefulness and perceived ease of use respectively. 2. Perceived usefulness and perceived ease of use have a direct effect on selection of system usage in using EUSS. 3, Perceived usefulness more affect selection of system usage than perceived ease of use in using EUSS.

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비자발적 환경하에서 사용자의 심리적 몰입이 이직의도에 미치는 영향에 관한 연구 : 회계정보시스템 사용자를 중심으로 (A Study on the Effect of Turnover Intention by Psychological Commitments in Mandatory Environments : Focused on the Accounting Information Systems' Users)

  • 장원경;김태균
    • Journal of Information Technology Applications and Management
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    • 제14권1호
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    • pp.179-202
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    • 2007
  • This paper presents and tests a conceptual model of Technology Acceptance Model (TAM) that explains perceived usefulness, perceived ease of use, organizational commitment and turnover intention in terms of psychological commitments in mandatory environments. The model focuses on the psychological commitments (Kelman's internalization, Identification, compliance) as the primary predictors of perceived usefulness, perceived ease of use and organizational commitment. We discuss our current understanding of technology acceptance as well as the notion of mandated use. The results are as fellows that organizational commitment is negatively related to turnover intention : perceived usefulness is positively related to organizational commitment : psychological commitments are positively related to organizational commitment, perceived usefulness and perceived ease of use : perceived ease of use is positively related to perceived usefulness in mandatory environments. Through this research, psychological commitments are the strong determinants of technology acceptance in mandatory environments. These findings advance theory and contribution to the foundation for future research aimed at Improving our understanding of user adoption behavior in mandatory environments.

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태블릿 매거진의 품질요인이 지각된 유용성, 사용자 만족, 지속적 사용의도에 미치는 영향 (Impact of Tablet Magazine's Quality Factors on Perceived Usefulness, User Satisfaction and Intention to Continued Use)

  • 이승준;김이환;박주석;박재홍
    • 한국정보시스템학회지:정보시스템연구
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    • 제24권2호
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    • pp.117-138
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    • 2015
  • Purpose The number of Tablet PC users has recently increased in steep, which started to offer media companies more opportunities to enter into a new business field. Based on Information System Success model, this study finds that tablet magazine's quality factors influence perceived usefulness, user satisfaction and intention of continuous use. Design/methodology/approach We conducted a survey for 20-40's Tablet PC users. After pilot study, we analyzed the main survey data by using SPSS 18.0 and AMOS 18.0, and employed structural equation modeling to test the hypotheses. Findings Our research results are summarized as follows : First, information quality has a positive impact on user satisfaction, but not on perceived usefulness. Second, service quality has a positive impact on perceived usefulness, but not on user satisfaction. Third, perceived usefulness positively influences user satisfaction. Fourth, user satisfaction positively influences the intention of continuous use. In particular we found that Tablet PC usage experience had a moderating effect on the relationship between perceived usefulness and user satisfaction.

모바일 서비스에 기반한 유비쿼터스 컴퓨팅의 사용자 수용에 영향을 미치는 요인 (Factors Affecting User Acceptance of Ubiquitous Computing based on Mobile Services)

  • 노미진;김병곤;박순창
    • Journal of Information Technology Applications and Management
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    • 제18권1호
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    • pp.55-74
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    • 2011
  • The growth in the use of ubiquitous computing based on mobile services as an enabler to conduct business more effectively has been phenomenal. Technology acceptance model (TAM) has been applied in different contexts to examine a wide range of information technologies (IT). As more and more companies are finding ways to utilize ubiquitous computing based on mobile services, an important issue is to understand what factors will impact the decisions of consumers in adopting the services. Based on TAM with three additional groups of external factors, i.e., service-related factors (ubiquitous access, context awareness) and technology-related factors (perceived security risk, network connectivity) that are theoretically justified as having influence on both perceived usefulness and perceived ease of use which are additionally considered, a research model for the investigated technology acceptance was developed and empirically examined, using responses from more than intended users of ubiquitous computing based on mobile services. The specific purposes of this study are as follows. Firstly, this study is to identify service beliefs considering unique characteristics for ubiquitous services such as perceived ubiquitous access and perceived context awareness. Secondly, this study is to investigate network characteristics beliefs such as perceived security and perceived connectivity. Thirdly, this paper investigates the relationship among variables such as ubiquitous characteristics, network characteristics, behavioral beliefs, and intention to use ubiquitous web services. This study uses a structural equation model to test the research model. The major results of this study are as follows. Firstly, ubiquitous access has a influence on perceived usefulness and perceived ease of use. Context awareness has an influence on perceived usefulness. Secondly, User familiarity has an influence on perceived usefulness and perceived ease of use, and intention to use. User innovativeness has an influence on perceived ease of use. Thirdly, perceived security risk has an influence on perceived usefulness and perceived ease of use. Network connectivity has an influence on perceived usefulness and perceived ease of use. Fourth, there exist differential effects among factors in structural model among information, transaction, and entertainment services.