• 제목/요약/키워드: Perceived Work Performance

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ATCIS-II의 사용이 의무적인 사용자의 인식이 심적 채택과 사용에 미치는 영향 (Effects of the User Perception on Symbolic Adoption and Usage in Mandatory ATCIS-II Use)

  • 박민석;박준성;유준우;박희준
    • 품질경영학회지
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    • 제50권3호
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    • pp.517-532
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    • 2022
  • Purpose: The purpose of this study is to propose useful suggestions by analyzing causal effect relationship between perceived usefulness (PU), perceived ease-of-use (PEOU), symbolic adoption (SA) which have four constructs, and ATCIS-II usage in mandatory context. Methods: Based on prior research, a research model was constructed using the variables of Technology Acceptance Model (TAM), the symbolic adoption theory, and the post-adoptive behavior variables. A structured questionnaire was conducted for those who use ATCIS-II in Republic of Korea Army (ROKA), and a total of 183 usable responses were collected and empirically analyzed using SmartPLS 3.3.9. Results: The results of this study are as follows; PEOU have a significant effect on PU and two constructs of SA (heightened enthusiasm, effort worthiness). PU have a significant effect on every construct of SA (heightened enthusiasm, mental acceptance, effort worthiness, use commitment). In addition, it was found that heightened enthusiasm have a significant effect on both expanded usage and exploratory usage. Also, mental acceptance and use commitment have a significant effect on exploratory usage. Conclusion: The findings of this empirical study have implications for proposing SA can explain mandated user's behavior and giving possible way that improve organization performance which adopt Information System (IS) by motivating end-user to extend IS's feature and explore new ways of using IS at work.

간호사의 직무요구와 직무자원이 건강문제와 이직의도에 미치는 영향: 직무소진과 직무열의의 매개효과 (Effect of Job Demands and Resources by Nurses on Health Problem and Turnover Intention: The Mediating Effects of Work Burnout and Engagement)

  • 한정원
    • 한국산학기술학회논문지
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    • 제17권8호
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    • pp.103-112
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    • 2016
  • 본 연구는 직무요구-자원 모형을 바탕으로 간호사의 직무요구와 직무자원, 직무소진과 직무열의, 건강문제와 이직의도 간의 관계를 규명하기 위한 가설적 모형을 구축하고 이를 검정하여, 간호 조직의 성공적인 자원관리 방안을 위한 기초자료를 제시하고자 시행되었다. 연구 대상자들은 서울시 소재하는 대학병원에서 근무하는 간호사 320명을 대상으로 실시되었다. 연구 결과, 간호사의 직무요구는 직무소진 증가와 직무열의 감소에 직접적인 영향을 미치는 것으로 나타났으며, 직무자원은 직무열의 증가에 직접적인 영향을 미치는 것으로 확인되었다. 직무요구는 직무소진을 매개로 건강문제와 이직의도 증가에 간접적으로 영향을 미치는 것으로 나타났으며, 직무자원은 직무소진과 직무열의를 매개로 건강문제와 이직의도 감소에 유의한 간접효과를 미치는 것으로 나타났다. 직무소진은 건강문제 증가와 이직의도 증가에 직접적인 영향을 미치는 반면, 직무열의는 이직의도에 직접적인 영향을 미치지 않는 것으로 확인되었다. 본 연구의 결과는 간호사들이 지각하는 직무자원과 직무요구가 건강문제와 이직의도에 미치는 영향을 직무소진과 직무열의의 매개 효과로 파악한 기초자료로 간호 관리자들이 조직의 성과를 높이기 위한 전략적 자료로 활용할 수 있을 것이다.

간호사의 행복: 통합적 문헌고찰 및 메타분석 (Nurses' Happiness: Integrative Literature Review and Meta-analysis)

  • 김은주;김성광
    • 가정∙방문간호학회지
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    • 제28권3호
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    • pp.243-255
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    • 2021
  • Purpose: This study was conducted to explore research trends on hospital nurses' happiness. Methods: Studies published from January 1, 2000 to December 31, 2020 were searched. At the first search, 1,898 articles were extracted from academic databases. Twenty-eight articles were used in the systematic review, and 20 included meta-analysis. Results: There were 38 variables explored in relation to nurses' happiness. The variables with the highest meta-analysis value were resilience, positive psychological capabilities, quality of nursing work life, and perceived stress on nursing performance measurement. Among the areas classified based on the nurses' happiness theoretical framework, personal factors (r=.60) and work environment factors (r=.51) showed high meta-correlation values. Conclusion: The relationship between the hospital nurses' happiness and work-related factor in various dimensions has been confirmed. Considering variables related to hospital nurses' happiness in the future, various programs at the individual level and organizational level should be developed.

종합병원 선택요인에 대한 내.외부고객의 중요도 - 성과도 분석 (IPA(Importance Performance Analysis) of Hospital Choice in Internal and External Customers)

  • 이현숙;이해종
    • 한국병원경영학회지
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    • 제17권3호
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    • pp.83-98
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    • 2012
  • The purpose of this study is to investigate IPA(Importance Performance Analysis) of the hospital choice factor between internal and external customers at S general hospital. This study was used 5 types of choice factors such as physical, interpersonal, accessibility, connection, and image. This study was used Importance Performance Analysis which can be applied to identify the strengths and weaknesses attributes from hospital customers' viewpoint. The sample was selected 116 patients and 97 internal employees for S hospital in Seoul. Data were collected with self-reported questionnaires from April 1 to 29 in 2012 and analyzed by paired t-test, scatter plot graph. The result of the study was that the perceptional gaps between internal and external consumers were existed in physical, connection and image factors, except interpersonal, accessibility. The "Keep up the good work" quadrant was interpersonal factor, and the "Low Priority" quadrant was accessibility. The findings of this study will be applied to make hospital strategic decision making and to improve marketing service quality in administrative department of hospital.

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구성원의 지각된 행복감과 혁신행동 간의 관계 (The Relationship between Perceived Occupational Well-Being and Innovative Behavior in the Workplace)

  • 차윤석
    • 한국콘텐츠학회논문지
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    • 제18권2호
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    • pp.661-669
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    • 2018
  • 주요 경영관련 저널에서는 매년 '일하고 싶은 회사(100 best companies to work for)'를 발표해 오고 있다. 여기에 선정된 회사들은 높은 기업성과 뿐만 아니라 다양한 형태의 복지프로그램 제공과 구성원들의 높은 직무만족, 조직몰입, 일-가정 균형 인식, 및 긍정적 정서를 높일 수 있는 프로그램을 제공하는 특징을 갖고 있다. 이는 조직 구성원들은 이러한 프로그램을 통해 직무만족, 조직몰입, 일-가정 균형에서 오는 안정감과 행복감을 느끼며, 이는 삶에 대한 전반적 만족 및 긍정적 정서로 나타나기 때문이다. 최근 기업들은 조직 구성원들의 심리적 안정과 긍정적 사고가 개인 및 조직의 성과를 향상시킨다는 믿음으로 많은 노력을 해오고 있다. 본 연구에서는 구성원이 지각하는 행복감과 혁신행동 간의 관계에서 일-가정 촉진의 조절효과를 검증하였다. 이를 위해 IT, 서비스, 제조업 등 총 11 개 기업의 직원들을 대상으로 설문조사를 실시하여 실증 분석하였다. 분석결과는 다음과 같다. 첫째, 직장 행복감이 혁신행동에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 직장 행복감과 혁신행동 간의 관계에 있어 일-가정 촉진 및 가정-일 촉진의 조절효과가 통계적으로 유의한 결과가 나타났다. 결론 부분에 이 연구의 시사점과 한계점, 그리고 향후 연구 방향을 제시하였다.

장애인복지관 문화예술교육 담당자가 인식하는 관리자의 리더십이 직무태도 및 운영성과에 미치는 영향 (The Effect of Manager's Leadership Perceived by the Person in Charge of Cultural Arts Education on Job attitude and Performance)

  • 김두영
    • 재활복지
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    • 제22권3호
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    • pp.93-114
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    • 2018
  • 이 연구는 평생교육기관으로서 장애인복지관의 문화예술교육 담당자가 지각하는 관리자의 리더십이 직무태도 및 운영성과에 어떤 영향을 미치는지 알아보는 데 목적이 있다. 연구를 위해 전국 장애인 복지관 문화예술교육 담당자 188명의 설문 응답 자료를 분석하였으며, 연구의 주요 결과는 다음과 같다. 첫째, 장애인복지관 문화예술교육 담당자가 인식한 관리자의 리더십이 직무태도에 미치는 영향을 분석한 결과, 변혁적 리더십의 하위요인인 지적자극과 거래적 리더십의 하위요인인 조건적 보상이 직무만족에, 변혁적 리더십의 하위요인인 지적자극과 거래적 리더십의 하위요인인 예외적 관리가 조직몰입에 정(+)적 영향을 미치는 것으로 나타났다. 둘째, 장애인복지관 문화예술교육 담당자가 인식한 관리자의 리더십이 운영성과에 미치는 영향을 분석한 결과, 변혁적 리더십의 하위요인인 지적자극이 서비스 질에, 변혁적 리더십의 하위요인인 지적자극과 거래적 리더십의 하위요인인 예외적 관리가 재무적 성과에 정(+)적 영향을 미치는 것으로 나타났다. 따라서 장애인복지관 문화예술교육 담당자의 직무태도 및 운영성과를 제고하기 위해 관리자는 조직이 달성해야 할 목표에 대한 명확하고 구체적인 기준을 제시하고, 이를 달성했을 경우에는 금전적 보상 등을 제시하여 동기를 부여할 필요가 있으며, 담당자의 합리적인 사고, 문제해결을 위한 지속적인 노력을 유발하는 리더십을 발해해야 할 것이다.

치과위생사의 업무 실태 및 비중에 관한 연구 (A Study on the Current State and Weight of Dental Hygienists' Works)

  • 김영숙;신민우
    • 한국치위생학회지
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    • 제8권3호
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    • pp.161-175
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    • 2008
  • With the change of medical environment, people are taking interest not just in treatment but in the prevention of oral diseases. As people's interest in oral diseases increases, the number of dental institutions is increasing continuously and this is heightening the necessity and importance of professional dental hygienists equipped with expert knowledge of oral health. Thus the present study purposed to survey and analyze the current state and weight of works carried out by dental hygienists, and to propose dental hygienists' works desirable in the medical environment changing its focus from treatment to prevention. The results of this study are as follows; 1. In the results of dividing dental hygienists' works into oral examination and preliminary examination, preventive works, assistance to dental treatment, oral health education, hospital administration and management, and surveying the performance rate of these works, the work of the highest performance rate in preliminary examination was collection of patients' systemic history (87.6%). It was also scaling (96.9%) in preventive dental treatment, preparation for treatment (96.5%) in assistance to dental treatment, education on the toothbrushing method (92.3%) in oral health education, and tool disinfection and management (72.2%) in hospital administration and management. 2. When the performance rate was surveyed according to age, institution, and work experience, the performance rate by work area was highest in dental hygienists aged between 27~28, those working at a dental clinic, and those with 4~6 years' work experience. 3. The weight of dental hygienists' works was high in order of assistance to dental treatment (59.1%), observation of oral health condition and preliminary examination (12.4%), oral health education (12.4%), hospital administration and management (10.4%), and preventive dental treatment (5.8%), but in the results of surveying perception on the importance of works, the importance was high in order of oral health education (34.7%), preventive dental treatment (29.0%), observation of oral health condition and preliminary examination (19.3%), assistance to dental treatment (11.2%), and hospital administration and management (5.8%), showing that the weight of works carried out current was different from perception on the weight of works regarded as important. 4. To the question on parts to be developed in response to the change of medical environment, the most frequent answers were the establishment of their roles as preventive dental practitioners (75.7%), and the establishment of their roles as oral health educators (74.9%). This was consistent with the works that dental hygienists gave the highest weight to, and suggested that dental hygienists regarded preventive dental treatment as most important. Development of abilities to give counsel to patients was 55.2%, acquisition of theoretical knowledge of dental treatment 42.1%, improvement in quality as a hospital manager 28.2%, and acquisition of skills to assist dental treatment 23.2%. These show that, even with regard to the development of future oriented dental hygienists' capacities, assistance to dental treatment was perceived less important as it was with regard to the importance of work.

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연구개발조직 구성원이 인식하는 신뢰, 동료애, 자부심의 영향관계에 대한 실증연구 : GPTW 신뢰지수를 중심으로 (An Empirical Study on Effective Relation among Trust, Camaraderie, and Pride Perceived by Employees of an R&D Institute : on the Basis of GPTW Trust Index)

  • 배재성;서영욱
    • 한국산학기술학회논문지
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    • 제20권6호
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    • pp.565-572
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    • 2019
  • 과학기술 정부출연연구소(출연연)는 정부출연금으로 운영되는 공공 연구기관으로서 우리나라 산업발전 및 과학기술을 선도해왔다. 로버트 레버링은 '일하기 좋은 훌륭한 일터(Great Place to Work; GPTW)'를 본인이 고안한 신뢰지수(Trust Index)로 측정하여 매년 'Fortune 100대 GPTW'를 선정하고 있다. 본 연구의 목적은 GPTW 신뢰지수 5개 요소인 믿음, 존중, 공정성, 동료애, 자부심간의 영향 관계를 분석하고 이들이 GPTW 인식에 어떠한 영향을 미치는 지를 실증 분석하는 것이다. 또한 GPTW 신뢰지수가 'Fortune 100대 GPTW' 선정기준으로 타당한지도 간접적으로 증명하고자 한다. 본 연구는 K 출연연 구성원 262명이 응답한 설문을 분석에 활용하였으며, 수집된 자료의 통계처리는 Smart PLS 2.0과 SPSS 18 프로그램을 활용하였다. 연구결과 믿음은 자부심에, 존중은 자부심과 동료애에, 공정성은 동료애에, 동료애는 자부심에 각각 정(+)의 영향을 미치는 것으로 나타났다. 또한 자부심과 동료애는 구성원이 속한 조직이 GPTW라는 인식에 정(+)의 영향을 미치고 있는 것으로 나타남으로써 로버트 레버링의 신뢰지수가 GPTW 선정지표로서 타당하다는 것을 간접적으로 증명했다. 본 연구는 출연연 구성원들이 인식하는 5개 GPTW 신뢰지수 요소들 간 영향관계를 처음으로 실증분석 했다는 데 큰 의미가 있다. 본 연구는 출연연의 조직성과를 높이기 위해서는 서로 신뢰하고 존중하고 동료애를 발휘하여 자부심을 높여야 한다는 시사점을 제공하고 있다.

석면 해체 및 제거 업체가 느끼는 관련 제도의 문제점 및 개선방안에 관한 연구 (A Study on Perceived Problems of and Improvement Measures for Asbestos Abatement Companies in Support of Related Policies)

  • 장재필;노영만;정기효
    • 한국산업보건학회지
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    • 제30권1호
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    • pp.28-38
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    • 2020
  • Objectives: The purpose of this study is to identify the perceived problems of and suggest improvement measures for asbestos abatement companies in support of asbestos-related systems and policies. Methods: For this study a questionnaire was prepared consisting of current work (two questions), the contribution and necessity of a risk assessment system for asbestos abatement (two questions), and problems with and improvement measures for systems and policies (nine questions). The questionnaires were sent to 2,170 asbestos abatement companies and were returned by 83 companies (return rate = 3.8%). We conducted frequency analysis, ANOVA, and a Chi-squared test at the 5% significance level. Results: Asbestos abatement companies expressed difficulties with complying with wet work (43% of unenrolled managers), negative pressure enclosure (36% of all respondents), and installation and use of decontamination units (26% of all respondents) as stipulated in the relevant regulations. In addition, 43% of the respondents expressed concerns that the expertise of the company was not considered during bidding for asbestos abatement and hoped that an advantage (e.g., bid point) would be given to the upper grades for asbestos risk assessment (38%). Asbestos abatement companies generally rented and used negative pressure devices (including negative pressure recording devices) and suggested that periodic calibration (32%) is needed to ensure the performance of the rented equipment. Finally, the respondents asked for clear definitions for three situations specified in the Occupational Safety and Health Acts: (1) temporarily leaving the asbestos abatement workplace; (2) tasks with less airborne asbestos; and (3) physically breaking or cutting using a machine. Conclusions: The problems and improvement measures identified in this study of asbestos abatement companies can be utilized as fundamental information for the improvement of the systems and policies for safe asbestos abatement.

코로나19 역학조사를 담당했던 간호사의 역학조사 업무 인식 (Awareness of the epidemiological investigation tasks of the nurse in charge of COVID-19 epidemiological investigations)

  • 손행미;최원희;양혜련;황영희
    • 한국간호교육학회지
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    • 제28권4호
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    • pp.433-443
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    • 2022
  • Purpose: This qualitative study was to understand the awareness of epidemiological investigation tasks for nurses who were in charge of coronavirus disease 2019 (COVID-19) epidemiological investigations. Methods: Before data collection, written consent was obtained from 13 participants, and the data were then collected from September 1 to December 31, 2021. Individual interviews were conducted and recorded by video interview using Zoom, and data were transcribed verbatim. Four themes were derived by using the qualitative thematic analysis method. Results: The participants perceived that epidemiological investigations were burdensome but that the field work was important, and that expertise and collaboration were required. The participants started work without preparation due to the explosive increase in the number of confirmed COVID-19 cases, and they recognized work conflicts, unstable employment, and exhaustion as obstacles to their work performance. On the other hand, the participants took pride in contributing to the national epidemiological investigation and control and felt a sense of responsibility as nursing professionals. Finally, participants mentioned that the training of infectious disease practitioner was important for work improvement. Conclusion: Further research is needed on the development of standardized manuals for the training of nursing personnel as infectious disease specialists through the job analysis of epidemiological investigators.