• The Journal of Asian Finance, Economics and Business
• /
• 제5권3호
• /
• pp.113-119
• /
• 2018

Higher Education Institutions (HEIs) are place contributing to the intellectual advancement of the nation, quality human resource, and to a number of socio-economic improvements for society and organizations. Despite facilitators and staffs are the bare-bone of HEIs, there is a scarcity of research, both conceptual and empirical, focusing on their organizational citizenship behaviors (OCB). To attempt to fill this gap, this article develops a conceptual model of OCB under influencing of organizational justice and job satisfaction. The prospective respondents were chosen randomly from HEIs (public and private). Individuals have been employed at least one year and above will be the unit of analysis in which the experimental test of the proposed model will be conducted. The results suggest that organizational citizenship behavior is one of the most important factor influence the organizational performance. Furthermore, the performance of HEIs does not affect only the national human resources, but also impact on national economy. In this context, a conceptual framework is proposed to study the determinants of organizational citizenship behavior in the form of organizational justice and job satisfaction. Additionally, the ultimate benefits of OCB through perceived organizational justice with job satisfaction as mediator is enlightened. Finally, the authors discuss the managerial implications of their research.

• 한국철도학회:학술대회논문집
• /
• 한국철도학회 2005년도 춘계학술대회 논문집
• /
• pp.169-174
• /
• 2005

The purpose of this study is to investigate the influence of perceived job insecurity, organizational commitment, and social climate on safety behavior and accidents. The research on this subject was conducted in the Korean National Railroad. The cross-level model was hypothesized to study causal relations among these variables. The cross level model combines individual level approach with group level approach. In this model supervisors(group level) affect organizational commitment(individual level) and at the same time safety climate(group level) influences safety behavior(individual level) positively. Traditionally operators have been blamed as accident causer. This study, however, shows that organizational and systematic factors are as much critical factors determining safety behavior and accidents.

• 한국산학기술학회논문지
• /
• 제14권1호
• /
• pp.135-142
• /
• 2013

본 연구는 사회복지기관의 조직문화가 구성원들의 조직시민행동에 어떠한 영향을 미치는지 알아보고 조직문화와 조직시민행동 간의 관계에서 직무만족의 매개효과를 검증하기 위해 실시한 것으로, 조직문화는 Kimberly and Quinn의 경쟁가치모형(competing value model)을 바탕으로 네 가지 유형으로 측정하였다. 자료 수집은 사회복지기관 종사자 260명을 대상으로 구조화된 설문자료를 분석하였다. 연구 결과, 사회복지기관의 조직문화, 조직시민행동 및 직무만족은 모두 중간값 이상의 수준을 보여주고 있고, 회귀분석 결과에서 조직문화와 직무만족 모두 조직시민행동에 긍정적인 영향을 미치는 것으로 나타났으며 특히 직무만족의 영향력이 더 높게 나타났다. 또한 직무만족의 매개효과가 유의한 수준에서 네 가지 조직문화 유형 모두에서 확인되었다. 이는 조직문화 수준이 낮더라도 직무만족 수준을 증진시킨다면 조직시민행동이 높아질 수 있다는 것을 의미한다. 이러한 결과를 바탕으로 구성원들이 조직을 위해 자발적으로 헌신하도록 하기 위해 직무만족 향상이 매우 중요함을 알 수 있다.

• 한국심리학회지 : 문화 및 사회문제
• /
• 제24권4호
• /
• pp.519-539
• /
• 2018

본 연구는 신입사원의 조직적응을 돕기 위해 조직이 실시하는 사회화 과정이 이들의 조직시민행동의 수행에 영향을 미칠 것이라는 가설을 검증하고 있다. 사회교환이론에 근거하여, 이 과정을 설명하는 매개변인으로서 조직지원인식에 초점을 두었다. 조직지원인식은 조직이 개인의 가치와 기여를 인정하고 이들의 안녕을 도모한다는 인식으로서, 신입사원이 조직으로부터 보다 체계화되고 제도화된 사회화 과정을 제공받으면 이들은 조직이 자신을 지원하고 있다는 인식을 갖게 되며, 결과적으로 조직에 도움이 되는 행동인 조직시민행동을 더 많이 수행하게 된다고 예측하였다. 국내 대기업 신입사원 450명에게 설문조사를 실시하였으며, 최종적으로 382명의 설문결과를 바탕으로 구조방정식 모델링을 통한 경로분석을 실시하였다. 분석 결과, 조직사회화 기법이 내용적(content), 맥락적(context), 그리고 사회적(social) 측면에서 제도화될수록 신입사원의 조직지원인식이 증가하였다. 또한 조직사회화 기법의 제도화는 신입사원의 조직시민행동(OCB)과도 정적인 관련성을 보였으며, 이 과정은 조직지원인식이 완전매개를 하는 것으로 나타났다. 내용적, 맥락적, 사회적 측면 중에서는 상대적으로 맥락적 측면의 제도화 정도가 신입사원의 조직지원인식과 조직시민행동 모두에 대한 영향력이 가장 높았으며, 사회적 측면이 가장 낮은 수준의 영향력을 보였다. 조직사회화 기법과 신입사원의 조직시민행동 간의 관계성은 기존 연구에서 간과되어 오던 부분으로서, 본 연구결과는 조직사회화가 신입사원에게 미치는 영향력의 범위와 그 과정에 대한 이해도를 높이는 데 기여하고 있다.

• 농촌지도와개발
• /
• 제1권1호
• /
• pp.37-45
• /
• 1994

This study was conducted to investigate the organizational climate of the agricultural extension education agencies and its influence on their educators` attitude toward job in Korea. The specific objectives of the study were 1) to identify the educators` perception of the organizational climate in the agricultural extension education agencies, and 2) to determine whether or not the educators` perception of the organizational climate influnce on their attitude toward job. Organizational climate has bees defined by many scholars as the properties of the social psychological environment perceived by organization members. There are various theoretical interpretations offered by die scholas about the effect of organizational climate upon organization members` behavior. Through a series of the theoretical reviews, this study could draw more than twenty variables in four types of organizational climate which might be perceived by the educators of agricultural extension education agencies and might influence upon their attitude toward job. The data were collected mainly through questionnaires sent to the responsible officers for administering the questionnaires for all adult educators of 30 agricultural extension education agencies randomly sampled from the population of 190 agencies. After data cleaning, a total of 629 responded questionnaires were analyzed for the study. The statistical methods used in the study were percentile, correlation, one way analysis of variance and multiple regression analysis. The two major findings of the study were as follows : 1. The organizational climate of agricultural extension education agencies were classified into four types : 1) democratic-autonomous, 2) cooperative-friendly, 3) achievement-oriented, and 4) bureaucratic-authoritarian. Among these of organizational climates, the cooperative-friendly one was most positively but the bureaucratic-authoritarian one was least positively perceived by the educators. 2. The educators` potion of the organizational climate and their attitude toward job were significantly correlated. The educators` perception of the organizational climate explained 41 percent of the variance of their attitude toward job in a multiple regression analysis In particular, the perception of the achievement oriented type of the organizational climates alone explained 34 percent of the variance of the favorable attitude.

• 한국융합학회논문지
• /
• 제8권12호
• /
• pp.397-405
• /
• 2017

본 연구는 공공체육단체 구성원이 지각하는 윤리경영과 조직신뢰, 조직동일시 및 조직시민행동간의 인과관계를 실증적으로 규명하는데 목적이 있다. 이를 위해 경인 강원지역의 국민체육진흥공단, 시 도 체육회 및 산하 경기연맹에 근무하는 직원을 대상으로 설문조사를 통해 연구를 수행하여 다음과 같은 결과를 얻었다. 첫째, 윤리경영은 조직신뢰에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 윤리경영은 조직동일시에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, 조직신뢰는 조직동일시에 긍정적인 영향을 미치는 것으로 나타났다. 넷째, 조직신뢰는 조직시민행동에 긍정적인 영향을 미치는 것으로 나타났다. 다섯째, 조직동일시는 조직시민행동에 긍정적인 영향을 미치는 것으로 나타났다. 이러한 연구를 통해 공공체육단체의 윤리적 경영활동은 조직을 신뢰하고, 동일시하여 조직의 발전을 위해 직무 외의 자발적으로 수행하는 구성원의 다양한 친사회적 행동에 긍정적인 영향을 미치고 있음을 확인할 수 있다.

• 한국병원경영학회지
• /
• 제20권2호
• /
• pp.28-38
• /
• 2015

This study was conducted by extending Ajzen's Theory of Planned Behavior(TPB) model in analyzing physician's observance behavior of National Health Insurance review standards. An extended TPB model was proposed by including 'background knowledge'and 'dorganizational commitment'in original model to predict physician's review standards observance behavior. Surveys for data collection were carried out on the physicians who were working in a general hospital, clinics, specialized hospitals, local medical centers and long term care hospitals located in Daegu and Kyoung-Buk province in Korea. Two hundreds twenty copies of questionnaires were distributed and 166 physicians responded. Data were analyzed using a structural equation model. The results show that an affirmative attitude and subjective norms have significant positive effects on physicians' behavior of observing review standards. However, the effect of perceived behavioral control on intention to behavior is not significant. The organizational commitment and background knowledge have a positive effect on the intention of observance of review standards. In conclusion, because physician's observance behaviors are affected by background knowledge and organizational commitment as well as attitudes, subjective norms, hospital managements should establish a communication system to share information on the review standards among physicians and provide appropriate measures to increase physician's organizational commitment.

• 한국병원경영학회지
• /
• 제10권1호
• /
• pp.1-24
• /
• 2005

Organizational culture has been very important in the field of organizational behavior research for the past decade. Although there has been a growing interest in the organizational culture and organizational performance, there was few research in healthcare organizations. The objective of this study is to identify the relationship of organizational culture based on the Quinn's competing values approach, with job satisfaction and intention of turnover perceived by national hospital employees. The study setting was the national hospital. Data were collected by self-administered questionnaires. The study sample consisted of 555 hospital employees. Structural Equation Modeling(SEM) analysis was conducted to find the causal relationship of organizational culture, job satisfaction and intention of turnover.The major results of this study are as follows: the consensual culture, rational culture, and developmental culture in national hospital showed a strong relationship with job satisfaction and intention of turnover in contrast to other previous studies. This finding showed that task oriented and human related climate is more effective on job satisfaction than hierarchical culture in national hospital settings.

• 보건의료산업학회지
• /
• 제9권3호
• /
• pp.1-11
• /
• 2015

Objectives : The aim of this study was to identify the relationship between Organizational Citizenship Behavior (OCB) and quality of service (QoS) on pay satisfaction for employees at small-and medium-sized hospital that adopted an annual salary system. Methods : The subjects were 136 employees working at 2 Small-and Medium-sized Hospitals in Seoul and Daejeon. The data were collected from May 11 to May 22, 2015 using a structured questionnaire. For data analysis, descriptive statistics, Pearson correlation coefficient, t-test, ANOVA and Scheffe test were used with the SPSS 21 package. Results : The mean score for pay satisfaction perceived by the employees at small-and medium-sized Hospitals that adopted an annual salary system was 1.74. The mean score for OCB and QoS was 4.02 and 4.43, respectively. The pay satisfaction perceived by the employees at small-and medium-sized Hospitals that adopted an annual salary system were positively related to the OCB. Pay satisfaction was positively related to the QoS; however, it was not statistically significant. The OCB and QoS showed a significant difference in age, marital status, and education level. Conclusions : Small and Medium sized Hospitals have to develop an efficient pay management system which evaluates the CSFs and KPI of every department or staff member.

• Asian Journal for Public Opinion Research
• /
• 제7권2호
• /
• pp.113-140
• /
• 2019

Experiencing work as a calling has been associated with various positive work-related attitudes and outcomes. Recent studies have examined personal and contextual factors related to job calling; however, gaps remain in the literature on how employees' perception of organizational environment may lead to the formation of employees' job calling. We focused on psychological climate of innovation as the predictor of employees' job calling and further investigated its effect on extra-role behaviors, including innovative work behavior (IWB) and organizational citizenship behavior (OCB). A total of 165 Malaysian employees from diverse industries and organizations participated in a self-reported online questionnaire. We found support for the mediation model in which the association between a psychological climate of innovation and increased extra-role behaviors through increased job calling. Altogether, these findings provided new insights into the important role of innovative climate on employees' job calling and the mediating role of job calling on extra-role behaviors within occupational settings. Theoretical and practical implications are further discussed.