• 제목/요약/키워드: Perceived Individual Characteristics

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개인 및 기술 특성이 모바일 결제 서비스의 지각된 위험과 수용저항에 미치는 영향에 관한 연구 (Impacts of Individual and Technical Characteristics on Perceived Risk and User Resistance of Mobile Payment Services)

  • 김상현;박현선
    • 디지털융복합연구
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    • 제15권12호
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    • pp.239-253
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    • 2017
  • 모바일 결제 서비스가 빠르게 확산되고 있는 시점에서 안정적인 성장을 위해서는 수용요인뿐만 아니라 사용저항을 유발하는 요인을 이해하고 이를 줄이거나 제거하려는 노력이 필요하다. 이에 본 연구는 모바일 결제 서비스에 대한 사용자의 저항행동에 영향을 미치는 요인을 선행연구를 통해 도출하고 이들 간의 관계를 살펴보기 위한 실증분석을 진행하였다. 이를 위해 총 8주간 설문조사법을 통해 자료를 수집하였으며 SmartPLS2.0을 사용하여 가설검증을 위한 분석을 실시하였다. 실증분석 결과, 부정적 사회영향, 위험회피성향, 기존서비스불신은 지각된 위험에 유의한 영향을 미치는 것으로 나타났으며 기술의 변화속도와 취약성은 지각된 위험에 유의한 영향을 미치는 것으로 나타났다. 또한, 지각된 위험은 사용자저항에 유의한 영향을 미치는 것으로 나타났으며 부정적 보안인식은 지각된 위험과 사용자저항 간의 관계를 강화시키는 것으로 나타났다. 본 연구의 결과는 모바일 결제 서비스와 관련된 서비스나 기술을 제공하는 기업이나 사람들에게 사용자저항에 영향을 미칠 수 있는 요인들에 대한 유용한 정보를 제공할 수 있을 것으로 기대한다. 뿐만 아니라 모바일 결제 서비스가 꾸준히 성장하는데 있어 학문적으로 관련 연구를 진행하는데 유용한 학문적 시사점을 제공할 수 있을 것으로 기대한다.

인터넷뱅킹의 사용자 저항요인에 관한 연구 (An Empirical Study of User Resistance Factors to Internet Banking)

  • 박병권
    • 한국산업정보학회논문지
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    • 제12권5호
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    • pp.86-97
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    • 2007
  • 인터넷뱅킹의 지속적인 성장과 확산을 위해 사용자 저항에 영향을 미치는 요인들을 규명하는 연구는 매우 중요하다. 본 연구는 사용자 개인 특성요인, 인터넷뱅킹 특성요인, 서비스품질 요인이 인터넷뱅킹 사용자 저항에 미치는 영향을 분석하는데 그 목적이 있다. 개인 특성요인으로는 컴퓨터와 인터넷뱅킹에 대한 자기 효능, 변화에 대한 태도, 혁신성향으로 설정하였다. 인터넷뱅킹의 특성으로는 상대적 이점, 적합성, 복잡성, 지각된 위험을 주요 요인으로 설정하고, 인터넷뱅킹의 서비스품질은 SERVQUAL의 5가지 요인으로 하여 실증적으로 분석하였다. 분석결과, 개인 특성으로 컴퓨터와 인터넷뱅킹에 대한 자기효능, 인터넷뱅킹의 특성으로는 적합성, 반응성, 복잡성, 위험성, 그리고 서비스품질 요인에서는 신뢰성과 공감성이 사용자 저항에 유의한 영향을 미치는 변수로 파악되었다.

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영업사원과의 관계구축 의도에 영향을 미치는 소비자의 내재적 특성에 관한 연구: 관계적 혜택을 매개변수로 (A Study on the Consumers' Inherent Characteristics Influencing on the Relationship Building Intention with the Salesperson: Relational Benefits as Mediating Variables)

  • 박찬욱
    • Asia Marketing Journal
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    • 제11권3호
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    • pp.31-56
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    • 2009
  • 경쟁이 심화되고 시장이 포화되면서 관계마케팅에 대한 관심은 증대하고 있다. 그런데 많은 연구들이 모든 소비자가 관계지향적인 성향을 가지고 있는 것은 아니라는 점을 지적하고 있다. 그렇지만 어떠한 성향을 가진 소비자가 관계지향적인 성향을 가지고 있는가에 대한 본격적인 연구는 이루어지지 않았다. 본 연구는 영업사원이 제공하는 관계적 혜택(확신 혜택 및 사회적 혜택)에 대한 중요성 지각을 매개 변수로 소비자의 어떠한 내재적 특성이 영업사원과의 관계구축 의도에 영향을 미치는가를 분석하고 있다. 본 연구의 가설에서 확신 혜택에 대한 중요성 지각에 영향을 미칠 수 있는 소비자의 내재적 특성으로 위험감수 성향, 다양성추구 성향, 제품지식, 타인 신뢰 성향 등의 변수를 제시하였으며, 사회적 혜택에 대한 중요성 지각에 영향을 미칠 수 있는 소비자의 내재적 특성으로 대인성향, 가격민감도, 타인 신뢰 성향 등의 변수를 제시하였다. 실제로 영업사원과의 거래를 통해 증권거래를 하고 있는 소비자 396명으로부터 자료를 수집하였다. 구조방정식 모델을 이용하여 분석한 결과, 소비자의 내재적 특성과 영업사원과의 관계 구축 의도의 인과관계에 있어서 관계적 혜택에 대한 중요성 지각이 매개 변수로서의 역할을 하고 있는 것으로 나타났다. 또한 소비자의 내재적 특성 가운데 다양성 추구 성향은 확신 혜택에 대한 중요성 지각에 음의 영향을 미치는 것으로 분석되었으며, 타인 신뢰 성향은 확신 혜택 및 사회적 혜택 모두의 중요성 지각에 양의 영향을 미치는 것으로 분석되었다. 또한 가격 민감도는 가설에서 설정된 방향과는 다르게 사회적 혜택의 중요성 지각에 양의 영향을 미치는 것으로 분석되었다.

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대학생의 문화적 가치와 개별특성이 외식에 대한 소비자태도와 소비행동에 미치는 영향 분석 (The Effect of Cultural Values and Individual Characteristics on Consumer Attitude and Consumption Behavior of Food Away from Home for College Students)

  • 유소이
    • 한국지역사회생활과학회지
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    • 제21권3호
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    • pp.379-393
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    • 2010
  • The purposes of this study were to estimate the effect of related factors such as cultural values and individual characteristics to consumer attitude, and furthermore to estimate the effect of consumer attitude and related factors such as price perception and individual characteristics to consumption behavior(expenditure) of food away from home. To do this, the data was collected from college students and a 2 step approach by using LIMDEP program was applied to estimate the structural equation model. The results of this study were as follows: 1) Consumer attitude toward food away from home was found to be significantly influenced by some cultural values such as health, sensibility, socially responsible consumption and religion, and individual characteristics such as sex and pocket money. If they perceived more positively about the value of health, sensibility and religion, they would be likely to have more positive attitude, while they perceived more negatively about the value of socially responsible consumption, they would be likely to have more negative attitude. In addition, if they were females and had much more pocket money, they would be more likely to have more positive attitude. 2) Expenditure of food away from home was found to be significantly influenced by age and pocket money, while consumer attitude did not have a significant impact on expenditure of food away from home at the second stage in the structural equation model. It might imply that consumption behavior of food away from home for college students would be more constrained by individual characteristics such as sex and economic capital.

유아의 조기영어교육과 이중언어발달에 영향을 주는 요인 (Children's Early English Education and the Factors on their Bilingual Language Development)

  • 황혜신
    • 한국생활과학회지
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    • 제16권4호
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    • pp.699-710
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    • 2007
  • The study purposes to explore the effects of individual characteristics and home environments of children on their bilingual language aquisition, that is, to examine whether their English language competency is different from their Korean language competency depending on those variables. Thus English or Korean language competency of children who had had early exposure in English learning were studied in terms of child's individual characteristics such as age, gender, exposure period to English, intelligence, and experiences of visiting English-speaking countries, and home environments such as parental age, educational level, income level, their perceived English competency, their perceived significance of English and Korean language, and the frequency of using English at home. 72 children who went to English kindergarten were tested with Peabody Pictures Vocabulary Test-Revised (PPVT-R) in Korean version and in English version respectively. The results show that child's intelligence and experiences of visiting English-speaking countries influence their Korean language competency. Also child's age, exposure period to English and experiences of visiting English-speaking countries influence their English language competency. Moreover their mother's educational background, father's English fluency, mothers' English fluency, and the frequency of using English at home influence child's English language competency, whereas any variables did not influence child's Korean language competency. Accordingly, child's English and Korean language competencies are related to each other.

개인의 특성변수에 기초한 u-Commerce 수용요인 실증분석: 기술수용모형의 적용 (An Empirical Study of Individual Factors Affecting the u-Commerce Adoption : An Application of Technology Acceptance Model)

  • 나선영;황하진;강민석
    • 한국정보시스템학회지:정보시스템연구
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    • 제15권4호
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    • pp.73-98
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    • 2006
  • The purpose of this study was to verify and analyze the factors that influence the acceptance intention of u-Commerce users under ubiquitous computing environments. To accomplish this, the Technology Acceptance Model(TAM) of Davis(1989), which has widely been cited in new technologies such as information technology(IT) and information systems(IS) studies was used to develop the research model. First of all, personal characteristics affecting the acceptance intention of u-Commerce were identified as individual variables through literature review. Utilizing the use of the individual variables and the TAM model, the u-Commerce acceptance intention model was established. The research findings indicated that IT acceptance forms and frequencies in IT use did not have a significant impact on perceived usefulness and perceived ease of use of u-Commerce. It was also found that the perceived usefulness proposed in the u-Commerce acceptance model influenced the perceived usefulness. Both ease of use and usefulness were identified to influence attitude for use. Finally, usefulness and attitude for use also positively influenced acceptance intention. The contribution of this study was the examination of the factors affecting acceptance intention of users in u-Commerce and the verification of the usefulness of the TAM model in describing the acceptance of u-Commerce users using structure acceptance model. Furthermore, this study has empirically analyzed how personal characteristics widely used in the study of acceptance of IT can influence the acceptance of u-Commerce.

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과업과 특성과 매체 경험이 인지된 매체 풍요도와 사회적 존재성에 미치는 영향 (Effects of Task Characteristics and Medium Experience on Perceived Media Richness and Social Presence)

  • 서길수
    • Asia pacific journal of information systems
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    • 제8권3호
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    • pp.119-134
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    • 1998
  • Among several theories to explain how different communication media affect task performance, media richness theory(MRT) is one of the most frequently cited. Recent studies related to the use of communication media, however, have raised the question of the effectiveness of the MRT as a predictor of media choices or of individual effectiveness. The objective of this research is to examine the assumptions of the MRT. MRT proposes that the properties of media are objective in other words, they are inherent and physical attributes recognizable by users. This study experiments on the effects of task characteristics and medium experience on the perceived media richness and social presence. The results of this study did not support the assumptions of the MRT. There was an interaction effects of task characteristics and medium experience on both the perceived media richness and social presence. While the inexperienced computer-mediated communication(CMC) group perceives their medium richer for the unequivocal task, the experienced CMC group perceives their medium equally for the equivocal and the unequivocal task.

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STEM 전공 대학생의 진로동기, 진로탐색행동에 대한 인식 차이와 영향요인 (Differences in Career Motivation and Career Exploration Behavior Among STEM Students and Their Affecting Factors)

  • 황순희;조성희
    • 공학교육연구
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    • 제27권1호
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    • pp.13-31
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    • 2024
  • In recent times, STEM graduates are confronting a decline in employment rates influenced by economic, social, cultural, and policy-related factors. Career decisions are closely linked to education, college experiences, and university settings. To comprehend the reasons behind the decline in STEM employment, it is essential to explore the relationships among these factors. This study aims to comprehensively examine differences in career motivation and career exploration behavior among 2,393 STEM undergraduates in Korea. Additionally, factors affecting career motivation and career exploration behavior were investigated. The findings indicate significant differences in perceived career motivation and career exploration behavior based on individual backgrounds and university characteristics. And analyzing the data, 37.8% of career motivation is explained by contextual supports, career barriers, individual backgrounds (grade, GPA), university characteristics (major fields, location), field to enter after graduation, and timing of job preparation. For career exploration behavior, 30.1% is explained by contextual supports, career barriers, individual backgrounds (gender, grade, GPA), university characteristics (major field, location), field to enter after graduation, and timing of job preparation. Practical implications underscore the need for tailored educational and policy support, considering individual backgrounds and university characteristics, to effectively address challenges faced by STEM graduates in the evolving employment landscape.

사회생태모형에 기초한 요양보호사 건강증진행위의 관련요인 (Factors Associated with Health Promotion of Caregivers Based on a Socio-ecological Model)

  • 김영애;윤희상
    • 한국보건간호학회지
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    • 제25권1호
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    • pp.61-72
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    • 2011
  • Purpose: To investigate the behavioural factors of the health promotion for caregivers based on a socio-ecological model. Methods: This study was a cross-sectional descriptive study using a self administered questionnaire. The survey was conducted in 219 people chosen through convenient sampling between September and December 2008. The collected information included general characteristics, individual, interpersonal, community, policy level. Results: For the statistical analysis, the t-test was used for the health promotion according to the general characteristics and to each level of the socio-ecological model, by assessing the high and low values and dividing them into mean points. The influence elicited by different health promotion factors was determined using the hierarchical multiple regression. At the individual level, the factors influencing health promotion in caregivers included perceived seriousness, perceived benefits, and self efficacy. Social support was important at interpersonal level, and the use of community resource was relevant for the community level. We found no statistically significant factors relating to the policy level. Conclusions: In conclusion, the socio-ecological models seems appropriate for explaining health promotion and its associated factors in caregivers. We suggest that, for caregivers, strategies should be developed for their social support and to offer information about how to use community resources in relation with factors relating to the individual level.

인터넷 쇼핑몰의 신뢰 결정요인에 관한 국가 간 비교 연구 : 한국.중국 이용자를 대상으로 (A Cross-National Study on the Determinants of Trust in Internet Shopping Mall : Focusing on Korean and Chinese Users)

  • 정철호;정영수
    • 한국정보기술응용학회:학술대회논문집
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    • 한국정보기술응용학회 2007년도 춘계학술대회
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    • pp.321-349
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    • 2007
  • The objective of this study is to investigate factors influencing trust on internet shopping mall and to examine whether these factors on trust have differences between Korean and Chinese users. Based on the literature reviews, this study employs six factors in two groups of influencing factors, web-site characteristics and individual characteristics as key determinants of trust in internet shopping mall. Analysis of 470 responses (Korean: 320 users, Chinese: 150 users) of survey questionnaire indicates the following: In terms of the relationship between web-site characteristics factors and the trust, the results showed clear differences between Korean and Chinese samples. For the Korean samples, transaction security and interactivity were the only significant influencing factors. For the Chinese samples, perceived reputation and perceived size were the only significant factors. In terms of individual characteristics factors, the influencing factors were found identical for the samples. Both propensity to trust and familiarity were significant factors in both Korean and Chinese samples. Based on the findings, managerial implications are discussed in building user trust in internet shopping mall in Korean and Chinese market.

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