• Journal of Information Technology Applications and Management
• /
• 제12권2호
• /
• pp.163-184
• /
• 2005

The purpose of this research is to examine the major determinants affecting the usage and performance of information technologies in Daedeok Valley and Zhongguancun venture firms. The development of the research model is based on the theoretical linkages of IDT (Innovation Diffusion Theory) and TAM(Technology Acceptance Model). Seven hypotheses are derived and tested using regression analysis. The results from regression analysis suggest that the usage of Information technologies is affected by innovation characteristics (perceived usefulness) as well as organizational characteristics (top management support, employee capability on information technology acceptance) in Daedeok Valley venture firms. But, The results from regression analysis suggest that the usage of Information technologies is affected by innovation characteristics (perceived usefulness), organizational characteristics (top management support, employee capability on information technology acceptance), and external pressure (environmental uncertainty, intensity of competition) in Zhongguancun venture firms.

• Asia Marketing Journal
• /
• 제9권1호
• /
• pp.1-22
• /
• 2007

조직동일시의 개념을 활용하여서 세일즈맨의 성과를 향상시키는 것이 이 논문의 주제이다. 세일즈맨의 성과가 주요 결과변수이고, 조직에의 가입기간, 조직의 지각된 인지도, 조직간의 경쟁이 주요 독립변수이다. 개념적 틀에 기초한 여섯 개의 가설들 중에서 다섯 개가 구조방정식 모형을 통하여서 지지되었다. 몇 개의 시사점들이 제시되었다.

• 보건의료산업학회지
• /
• 제5권1호
• /
• pp.133-145
• /
• 2011

The purpose of this study is to analyze the influence of external environment, organizational characteristics on informatization level in hospital settings, and to provide suggestions to improve the informatizaiton level of strategic information system of hospitals. In order to achieve study purpose, causal model was developed and empirically tested. Data were collected from 716 managers of 89 hospitals keeping information system in Busan and KyungNam Province using self-administered structured questionnaire. Major results of this study were as follows; First, among hospitals which had information training programs, informatization capacity was significantly higher. Moreover, informatization capacity was significantly varied by ownership type, institutional level, and number of beds of hospitals. Second, environmental uncertainty, intra-industry competition intensity, decision-making concentration, work standardization variables and perceived benefits were found to be significant affecting factors on informatization capacity as a result of path analysis. Third, support of top-management and perceived benefits were found to be significant affecting factors on informatization capability as a result of path analysis. Especially, informatization capability was positively affected by informatization capacity. Finally, perceived benefits was found to be significant affecting factors on informatization competency as a result of path analysis. Especially, informatization competency was positively affected by informatization capability.

• 한국정보시스템학회지:정보시스템연구
• /
• 제28권1호
• /
• pp.155-181
• /
• 2019

Purpose As the mobile easy payment service grows fast, competition in the payment service market is getting stronger. On the other hand, there are few studies on the users' utilization results. Therefore, this study explains the continuous use intention of mobile easy payment Services based on PAM and value model. Design/methodology/approach This study proposed an extended model by integrating PAM, which is a representative model of continuous use intention in IS field, and value model of mobile field. Also this study empirically tested 298 users who have experience of mobile easy Payment service. The structural equation model was used to verify the research model and hypotheses. Findings According to the empirical analysis result, this study verifies that perceived usefulness and satisfaction were determinants of continuous use intention in mobile easy Payment services. Expectation confirmation has been proved to be a positive predictor of satisfaction and perceived usefulness. Also, among the value factors, perceived ease was not a valid predictor of satisfaction, and the remaining factors were positive predictors of satisfaction.

• 유통과학연구
• /
• 제18권12호
• /
• pp.31-43
• /
• 2020

Purpose: This study examined how many determinant factors (service dimensions, food quality, and price perception) affect revisit intention. This practical concept is service quality (SERVQUAL), customer satisfaction, and repeated/revisit behavioral intention based on the theory of reasoned action (TRA). Research design, data and methodology: This research applied a hybrid mixed-method comprising exploratory and explanatory sequential design by Creswell (2014). The 400 responses were collected in four townships in Myanmar. This study drilled down to exploratory factor analysis (EFA) followed by confirmatory factor analysis (CFA) prior to test the hypothesized factor structure of all the variables resulted in the form of the goodness of fit. For further data analysis, structural equation modeling (SEM) was applied to test the relationships among the variables of the proposed model. Results: The results showed that perceived service quality, food quality, and price perception have direct effects on customer satisfaction and indirect effect on revisit intention. The perceived service quality has the most significant influence while the food quality has the least influence on customer satisfaction. Conclusions: The results are useful for the restaurant managers to better understand the significant strategic choice factors to improve higher quality service amongst restaurants both domestic and international under the stiff competition.

• 해양환경안전학회지
• /
• 제29권6호
• /
• pp.609-619
• /
• 2023

본 연구는 국내 해양스포츠의 사회적 인식이 어떻게 형성되었는지를 알아보고자 수행되었다. 이를 위해 해양스포츠의 대표적 종목인 요트, 조정, 카누와 관련된 최근 10년간 국내 언론 보도기사의 키워드 및 토픽을 활용하여 빅데이터 분석 방법 중 텍스트 마이닝 분석을 실시하였으며, 도출된 결과는 다음과 같다. 첫째, TF 분석과 워드 클라우드 분석 결과 해양, 대회, 체험, 관광, 세계, 요트, 카누, 레저, 참여등이 상위 키워드로 나타났다. 둘째, 의미연결망 분석 결과 요트는 해양, 산업, 대회, 레저, 관광, 보트, 시설, 사업 등과 상관관계가 나타났고, 조정은 대회, 충주 등과, 카누는 해양, 대회, 체험, 레저, 관광 등과 상관관계가 나타났다. 셋째, 토픽모델링 분석 결과 요트, 조정, 카누가 엘리트 체육과 해양레저스포츠로서 인식이 형성된 것을 알 수 있었으나 시간의 변화에 따라 사회전반적인 쟁점과 의견의 흐름 및 사회적 변화는 미미한 것으로 나타났다. 이상의 결과를 종합하면 요트와 카누는 엘리트 체육이라는 인식에서 해양레저스포츠로 점차 인식이 형성되어 해양레저산업에 중요한 요소로 활용되고 있다는 것을 알 수 있었으며, 조정은 엘리트 체육 중심의 사회적 인식이 크게 변하지 않아 해양레저스포츠로서 대중화가 아직은 미미한 것으로 사료된다.

• 유통과학연구
• /
• 제9권3호
• /
• pp.5-14
• /
• 2011

본 연구에서는 전통적 유통과 차별되는 체험매장의 혁신적 속성에 대한 지각 (지각된 유용성, 지각된 용이성)이 소비자의 만족과 충성도에 어떠한 영향을 미치는가를 살펴보고, 이에 대한 소비자 특성의 조절효과를 살펴보았다. 그 결과, 지각된 유용성과 용이성은 소비자의 만족과 충성도에 긍정적인 영향을 미치는 것으로 나타났다. 지각된 용이성과 유용성 중 만족에 더 강한 긍정적인 영향을 미치는 요인은 용이성인 것으로 나타났다. 그러므로 체험매장의 마케팅과 프로모션에는 이 매장을 이용함으로써 더욱 빠르고 쉽게 원하는 제품을 구입할 수 있다는 편리함을 강조하는 것이 유리할 것이라 판단된다. 그리고 혁신적 속성에 대한 소비자 특성(월평균 스포츠 용품/의류 구입 금액, 스포츠 용품/의류를 구입하는 유통을 선택할 때 직접 제품을 체험해보는 것을 중요하게 생각하는 정도)의 조절효과는 검증되지 않았다. 이는 아직까지 우리나라에 체험매장 자체가 생소한 개념이므로 그에 대한 만족, 충성도 형성과정이 소비자의 특성에 따라 조절될 만큼 충분하게 경험되어지지 않았기 때문이라 풀이된다.

• 서비스연구
• /
• 제14권2호
• /
• pp.101-116
• /
• 2024

스마트폰의 보급이 보편화되고 이용률이 높아진 만큼 모바일 쇼핑 시장 또한 그 규모가 커지고 관련 산업에 관한 기대도 증가하고 있다. 모바일 쇼핑 앱은 패션과 뷰티, 라이프 스타일 등 다양한 산업과 융합이 이루어지고 있으며 비대면의 활성화에 더불어 사용자 수를 늘리기 위한 기업의 경쟁이 더욱 치열해지고 있다. 이에 따라 본 연구에서는 모바일 쇼핑 앱의 지각된 가치와 사용의도에 관한 연구를 가치기반수용모델(VAM)을 기반으로 진행하였다. 본 연구의 가설을 검증하기 위하여 266명의 국내 기업에서 출시한 모바일 쇼핑 앱을 사용해 본 경험이 있는 사람들을 대상으로 설문을 진행하였고 이를 분석에 활용하였다. 결과를 살펴보면, 모바일 쇼핑 앱의 지각된 가치 중 유용성과 즐거움은 모두 지각된 가치에 정(+)의 영향을 미치는 것으로 확인되었다. 그러나 모바일 쇼핑 앱의 지각된 희생 중 기술적 특성과 지각된 위험은 지각된 가치에 유의미한 영향을 미치지 않는 것으로 나타났다. 마지막으로 모바일 쇼핑 앱의 지각된 가치는 사용의도에 정(+)의 영향을 미치는 것을 확인하였다. 본 연구를 통해서 모바일 기술과 시장의 급속한 성장과 더불어 점점 더 기업 간의 경쟁이 치열해지고 있는 모바일 쇼핑 앱 산업에서 지각된 가치와 사용의도에 영향을 미칠 수 있는 요인을 살펴보고 관련 기업과 관계자들이 모바일 쇼핑 앱 사용자를 더욱 늘리기 위한 효율적인 전략을 수립할 수 있도록 실무적 시사점을 제시하고자 한다.

• 한국IT서비스학회지
• /
• 제13권4호
• /
• pp.205-230
• /
• 2014

In recent years, the social network service (SNS) and the location-based social network service (LBSNS) industry is expanding and the competition within the field is increasing much more. Since 2010, the full-scaled studies of SNS and LBSNS have begun. With the growth of SNS and LBSNS markets, SoLoMo (Social-Local-Mobile) is also becoming the trend for applications in different fields. However, despite the importance of SoLoMo, there have been little studies on the characteristics of SoLoMo applications. The purpose of this research is to investigate the effect of characteristics and perceived privacy risk of mobile location-based SNS on intention to use SoLoMo applications. For the purpose, we proposed a SoLoMo service acceptance model with TAM (Technology Acceptance Model) and the characteristics of SoLoMo applications. The characteristics consist of three factors, i.e. SNS, location, and mobile-related factors. This study also considered a gamification and a perceived privacy risk factor influencing on SoLoMo service usage in our proposed research model. The results of our empirical analysis using partial least squares (PLS) method show that the characteristics of SoLoMo applications including SNS, location, and mobile-related features, gamification, and perceived privacy risk have partially an effect on intention to use SoLoMo applications. Based on these results, SoLoMo-related companies will be able to increase the usage of SoLoMo services by differentiating their own strategies with these factors influencing on SoLoMo services.

• International Journal of Quality Innovation
• /
• 제9권1호
• /
• pp.113-133
• /
• 2008

In recent years, speedy development of Taiwan's hotel industry intensifies market competition, customers' demands on hotel services quality also increase with the increase of their consumption consciousness, and their demands on hotel types diversify, therefore hotel industry should concern on their unique management services quality brought by their different hotel types. The current designed service system or service transmission process may fail to meet customers' demands owing to emphasizing degree gap in service quality. What is worse, it is difficult for hotel industry to actualize complete customer segregation and to provide customized services, therefore comprehensive understanding of customers' demands on the service quality of different types hotels would contribute to operating management improvement of Taiwan hotel industry. This paper divides Taiwan hotels into three types: international tourism commercial type, holiday type and motel, the general hotels. It studies the emphasize degree gap in service quality between the industry and the customers. Data analysis shows that service quality gap (perceived gap) of hotels of different types exists in several quality aspects; what's more, the perceived gaps, service quality aspects, and its items of different types of hotel are also different. After an integrated analysis, this paper puts forward a general and customer-oriented quality item suitable for hotel industry to shorten the perceived gap of service quality, so that the hotel industry could design a service system and service transfer system, which could meet most lodging customers' demands in the context of pluralized customer sources.