• Title/Summary/Keyword: Participation Satisfaction

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A Study on the Participation toward Voluntary Activities for Elderly Women's (여성노인의 자원봉사참여 활성화에 관한 연구)

  • 심미영;정정숙;염동문
    • Korean Journal of Human Ecology
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    • v.7 no.2
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    • pp.115-126
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    • 2004
  • The purpose of this study was to examine the influential variables of participation toward voluntary activities of elderly women's. For this purpose, the data collected 312 women's elderly in Jinju city. Statistics employed for the analysis were frequencies, logit regression and multiple regression analysis. The major results of this study were as follows; In participation intention toward voluntary activities for women's elderly, the variables which influence were job, state of health, level of life, need of voluntary activities, and satisfaction of voluntary activities in the past.

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The Effects of Customer Participation in CSR(Corporate Social Responsibility) Process on Customers' Response (기업의 사회적 책임 활동 과정에서의 고객참여가 고객 반응에 미치는 영향)

  • Jang, Jung-Min;Lee, Eun-Young
    • Journal of Distribution Science
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    • v.14 no.3
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    • pp.45-54
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    • 2016
  • Purpose - There have been numerous studies investigating the effects of corporate social responsibility initiatives on corporate associations or corporate images. In line of this research stream, current research examined the potential impact of customer participation in the process of corporate social responsibility initiatives on attitude toward the company. This research differentiates from previous studies that it is the first to connect corporate social responsibility and customer participation. Specifically, we suggest a structural model on corporate associations which was classified into corporate ability associations and corporate social responsibility associations that the more the customers participate in initiating corporate social responsibility, corporate associations were formed more positively. And this leads to the increase of revisit intentions through customer satisfaction. Research design, data, and methodology - To test our research model, we collected data of real consumers of a large discount store in Korea. At the large discount store, customers were given an opportunity to participate the discount store's CSR activity program. We performed field survey and collected data of 146 respondents. We analyzed the data using PASW statistics 21.0 and AMOS 16.0 in order to test our structural model. Results - The results showed that consumers who participated more in initiating corporate social responsibility revealed higher score for corporate ability associations and corporate social responsibility associations. These corporate associations had a positive effect on customer satisfaction, which leads to higher attitude toward revisit intentions. Specifically, hypothesis 1.1 "As Customer participation in CSR process increases, the evaluation of CA associations will be positive,"was supported. Hypothesis 1.2 "As Customer participation in CSR process increases, the evaluation of CSR associations will be positive," was supported. Hypothesis 2.1 "As the evaluation of CA associations is positive, satisfaction with the firm will increase," was supported. Hypothesis 2.1 "As the evaluation of CSR associations is positive, satisfaction with the firm will increase," was supported. Hypothesis 3 "As satisfaction with the firm increases, revisit intentions with the firm will increase," was supported. Conclusions - This research is the first to study the relationship between customer participation in CSR process, CSR, and consumer reactions. This research also contributes to customer participation and corporate social responsibility literature by suggesting customer participation as an antecedent and empirically demonstrating the positive relationships between the constructs. The findings of this research may offer managerial implications for marketing practitioners. When performing corporate social initiatives, it is better to let the customer participate in the process which leads to higher corporate ability associations and corporate social responsibility associations, also higher satisfaction and revisit intentions. Our results provide useful information to practioners that spontaneous participation of consumers makes CSR initiatives effective and successful. Limitations and ideas for further research remain in this research. For example, our focus on the logic was cognitive evaluations(e.g. corporate associations) but affective dimensions might be considered since recent researches are investigating the relationship between customer participation and affective reaction as a response. Despite the limitations, this research have unique and applicable implications for academics and practitioners.

The Effect of Service Quality on Consulting Satisfaction through Understanding and Participation in Consulting (컨설팅에 대한 이해도 및 참여도의 차이에 따라 서비스 품질이 컨설팅 만족도에 미치는 영향에 관한 연구)

  • Park, Beom-Seok;Kim, Sang-Bong;Hong, Woo-hyung
    • Journal of the Korea Convergence Society
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    • v.9 no.4
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    • pp.233-240
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    • 2018
  • This study examines whether there is a difference in satisfaction according to understanding level and participation level as well as the question of what kind of difference in consulting result. As a result of analyzing the model using the structural equation, it was confirmed that even if the quality of the consulting service was high, the satisfaction of the consulting company would be lowered if the contents were not understood or the participation was low. In other words, it was confirmed that service quality and satisfaction level of consultants were influenced by understanding and participation of company. The result implies that the high level consulting services of the consultants are also important, but in order to understand the understanding and participation of the consulting firms also affects the consulting satisfaction, and to increase the consulting performance, It is necessary to make aggressive effort to implement a corporate culture that can raise the level of education.

The Structural Relationship between Experience Factor, Experience Satisfaction and Re-participation Intention of KIMAWEEK Yacht Experience Participants (국제해양레저위크(KIMAWEEK) 요트체험 참가자의 체험요인과 체험만족 및 재참가의도와의 구조적 관계)

  • Kim, Cheol-Woo;Jung, Young-Soo;Chung, Woo-Suk
    • The Journal of the Korea Contents Association
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    • v.18 no.5
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    • pp.409-419
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    • 2018
  • The purpose of this study is to examine how the experience factors of KIMAWEEK yacht experience participants affect the experience satisfaction and re-participation intention. this study, 515 KIMAWEEK participants in Pusan metropolitan city conducted a mobile survey and the following conclusions were drawn. First, deviant, educational, and aesthetic factors among the experience factors of yacht experience participants were found to affect the satisfaction of experience, but entertainment factors did not affect it. Second, educational and entertainment factors, among the experiential factors, influenced re-participation intention in relation to the experience factor and re-participation intention, but deviant factors and aesthetic factors did not affect it. Third, the relationship between the experience satisfaction and re-participation intention was also found to have a similar effect. Through this study, various and differentiated experience factors should be provided in order to increase the satisfaction of KIMAWEEK yacht experience participants. In particular, realistic events that meet local characteristics should be held.

E-Learning Strategies Affecting the levels of Participation, Achievement and Satisfaction in the University Blended Learning Environment (대학교 혼합학습(Blended Learning) 환경에서 학습참여도, 학업성취도, 학습만족도에 영향을 미치는 e-러닝 학습전략)

  • Kim, Mi-Young
    • The Journal of Korean Association of Computer Education
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    • v.10 no.4
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    • pp.93-102
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    • 2007
  • The present study is to investigate the elements of e-learning strategies affecting the levels of participation, achievement and satisfaction for learners who participated in the university blended learning environment. For this, 58 subjects were recruited who participated in the blended learning class at K university. E-learning strategies, achievement and satisfaction levels were measured for data collection, and the level of participation was measured by analyzing the LMS log-in database. For data analysis, first, means and standard deviation were computed to find the level of e-learning strategies of the subjects. Second, linear regression analysis was conducted to find the e-learning strategies that could estimate the levels of achievement, participation and satisfaction. As a result, variables to estimate the achievement level included time management strategy and overload management strategy. Variables to estimate the participation level included self-directed strategy, time management strategy and overload management strategy. Finally, variables to estimate the satisfaction level included multiple discussion management strategy, asynchronous management strategy and sociality. Based on these estimated variables, the author suggested some ideas to increase the educational effectiveness.

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Sportswear customers' level of involvement, satisfaction with functionality, and repurchase intentions - A review of sports participation motives - (스포츠웨어에 대한 소비자의 관여도, 기능성 만족도 및 재구매의도에 관한 연구 - 스포츠 참여동기를 중심으로 -)

  • Rhee, YoungJu
    • The Research Journal of the Costume Culture
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    • v.22 no.3
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    • pp.468-480
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    • 2014
  • This study aimed to identify the effects of sports participation motives, the involvement in choosing sportswear, and the satisfaction with/perceived importance of sportswear functionality, on customers' repurchase intentions. A total of 185 survey questionnaires were analyzed after surveying 200 female undergraduates in their 20s. The research results are as follows. First, the participation motives for sports were categorized as follows. A factor analysis conducted on 13 questions yielded 4 factors. Factor 1 included consideration about socializing and pleasure, factor 2 privileged ostentation, factor 3 was concerned with enhancing health, and factor 4 was about maintaining appearance. Second, the various effects of different sports participation motives, of the satisfaction with functionality, and of the involvement in buying sportswear on customers' repurchase intentions were analyzed. The intention to repurchase sportswear was considered as a dependent variable, while the motives for participating in sports, the satisfaction with functionality, and the level of involvement were treated as independent variables. A multiple regression analysis using these variables showed that the satisfaction with functionality and involvement in choosing sportswear had a significant impact on the intention to repurchase sportswear. Third, looking at how different participation motives for sports affected the importance of sportswear functionality, the motives related to socializing and pleasure and ostentation, the sub-factors in sports participation motives, significantly increased the importance of comfort. Motives related to enhancing health and maintaining appearance, on the other hand, were found to affect the importance of sports performance. Fourth, a MANOVA was performed to examine the difference in the importance of functionality between those consumers highly involved in sportswear-buying and those less involved. Those with a high level of involvement were found to prioritize sports performance over comfort. Those with a low level of involvement were shown to place a greater emphasis on comfort.

Effects of a Simulation-based High-risk neonatal Care Education on Learning Satisfaction, Class Participation, Learning Motivation and Clinical Competency in Nursing Students (고위험 신생아간호 시뮬레이션 교육이 간호학생의 수업만족도, 수업참여도, 학습동기 및 임상수행능력에 미치는 효과)

  • Kim, Soon-Gu
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.10
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    • pp.6807-6815
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    • 2015
  • The aim of this study was to verify the effects of simulation-based high-risk neonatal care education on learning satisfaction, class participation, learning motivation and clinical competency of Nursing Students. The participants were 118 nursing students in year 3 in D college. The questionaire survey on learning satisfaction, class participation, learning motivation and clinical competency were conducted before and after education to the nursing students. The data was analysed by the SPSS WIN 17.0 program. The results showed that the scores of learning satisfaction, class participation, learning motivation and clinical competency were significantly higher than before education. Also, clinical competency have significant relationships with learning satisfaction, class participation and learning motivation.

Structural Relationship of Subjective Health, Ability to Work, Participation on Economic Activity, and Life Satisfaction among the Korean Elderly (노인의 주관적 건강과 근로능력, 경제활동 참여, 삶의 만족 간의 구조적 관계에 관한 연구)

  • Chang, Cin-Jae
    • Journal of the Korea Convergence Society
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    • v.8 no.10
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    • pp.305-310
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    • 2017
  • The purpose of the study is to test structural relationship of subjective health, ability to work, participation on economic activity, and life satisfaction among the elderly. Recently, societies have tried to lessen a social burden and alleviate negative perceptions of the elderly through some perspectives such as productive aging and active aging. In these perspectives pay attention to health and social participation to improve quality of life. Subjects were 3,392 elderly people over the age of 65 from 10th Korea Welfare Panel Study. The main results of the study are as follows. First, subjective health, ability to work, and participation on economic activity had a direct effect on life satisfaction among the elderly. Second, subjective health had a statistically significant effect on ability to work and participation on economic activity. Finally, avility to work had a positive effect on participation on economic activity. Based on the results of the analysis, this study suggested that health and work related factors should be considered as the important factors to improve the life satisfaction among the elderly.

A Study on Class Participation Factors that Affect the Class Satisfaction : Focusing on Students of Dental Technology Department (수업 만족도에 영향을 미치는 수업참여 요인 : 치기공(학)과 학생을 중심으로)

  • Kwon, Soon-Suk
    • Journal of Technologic Dentistry
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    • v.40 no.3
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    • pp.135-150
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    • 2018
  • Purpose: In this study, we aim to provide primary source of data for developing a learning program that enhances the students' learning by critically analyzing and adopting the effective class participation factors of the students. Methods: A questionnaire survey has been conducted from the beginning of May to the end of October, 2017. Subjects of the survey was the dental technology students living in W-city et al by random sampling method along with written informed consent. Out of 630 distributed questionnaires, 584 results were used for our analysis. Results: Firstly, the average score of the class participation of all the subjects was 3.08 points out of 5.0, which was broken down into class activity (3.53 points), passion about class (3.51 points), communication factors (2.88 points), class preparation (2.77 points), class extension (2.76 points). Secondly, statistically significant correlations were found between class participation and class satisfaction as shown in (p<.01). Class participation factors that affect the class satisfaction were class preparation(p<.001), class activities(p<.001), passion about class(p<.001), which reveals positive and meaningful results. Explanatory power of the model turned out 50.3%. Conclusion : Considering that class preparation, class activities, and passion about class played a key role in class satisfaction of the student, teachers need to be open minded to reflect the learners' personalized demands and needs in preparing and managing their class. Additionally should be in tandem that provides the students with various routes of class participation.

An Exploratory Study on the Influence of the Factor of Residents' Participation and Conflict on Housing Satisfaction in a Social-Mix Housing Complex (Social-Mix 단지에서의 입주자 참여 및 갈등이 주거만족에 미치는 영향에 대한 탐색적 연구)

  • Park, Kun-Sok;Park, Eun-Kyu;Kwon, Chi-Hung;Nam, Won-Seok
    • Land and Housing Review
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    • v.2 no.3
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    • pp.239-247
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    • 2011
  • Such factors as living space, living environments, etc. are considered to have influence on housing satisfaction. Recently, increased residents' participation and residents' conflict in apartment management emerge as the important factors to influence it. They are more important in a social-mix housing complex of sales apartment and rental apartment, which is provided as a part of social mix. Therefore, a study hypothesis is established with a study model based on the precedent studies. The results from investigation the hypothesis are; First, the factor of living environment has meaningful influence on the factors of residents' participation and conflict. Second, residents' participation and conflict significantly affect housing satisfaction. Third, the factor of residents' participation shows a full mediated effect, and the factor of residents' conflict, a partial mediated effect. This study has a meaning as an exploratory one to identify a variable of residents' participation and conflict in social-mix apartment complex, and to verify their influence on houisng satisfaction empirically.