• Title/Summary/Keyword: Participant Satisfaction

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Green Exhibition and Convention Property are Impact on the Participant Satisfaction and the Performance of Participating Companies (그린전시컨벤션 속성이 참가자의 만족도와 참가업체의 성과에 미치는 영향)

  • Joo, Seok-Yeong;Jeon, In-Oh
    • The Journal of the Korea Contents Association
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    • v.12 no.4
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    • pp.198-215
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    • 2012
  • Green Exhibition and Convention property of the participant satisfaction and impact on the performance of participating companies by looking out for the future development of the national economy on the local economy and help the continued growth of the Green Exhibition and Convention that will help to provide basic data for the purpose of. The results of this study participated in the Green Exhibition and Convention on the expectation of fame exhibit variable, based on the venue, the exhibition publicity, Green Exhibition and Convention Services, Green Exhibition and Convention facilities, information, PC communication or the Internet web site, information, and with the encouragement of those around these parameters and variables of trust as being based on the venue, the exhibition publicity, Green exhibition and Convention Services, Convention and Exhibition as being green in order to increase its influence on expectations and confidence to increase the satisfaction of the variable parameters should be of the utmost importance. Participants to meet the expectations of the variables in the Exhibition, Exhibition of trust, sex, male and recommendation showed by influence. This is an important variable affecting showed. Satisfaction of participants and exhibitors were on.

The Impact of Croup Member Characteristics on the Use of GDSS (집단요인이 GDSS활용의 효과에 미치는 영향에 관한 연구)

  • Park, Moo-Jin
    • Journal of the Korean Operations Research and Management Science Society
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    • v.23 no.4
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    • pp.171-186
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    • 1998
  • While one main stream of research in GDSS (Group Decision Support System) is to investigate how GDSS affects decision-making performances of groups according to task types, support features, meeting facilitation modes and meeting environments. little study h3s been done about how group characteristics affect group decision processes and outcomes depending upon GDSS is provided or not. So far, most GDSS research has considered group characteristics (e.g. personality homogeneity) as given and did not include it as control variables in experiments. Therefore, the objective of this study is to investigate how members of two different groups perceive the use of GDSS in group meetings through lab experiments. The two groups are homogeneous and heterogeneous groups in terms of members' personality mix. This research found that the effect of GDSS is a function of groups' personality homogeneity in regards of the satisfaction on decision process and the communication thoroughness. The support of GDSS and the group homogeneity are proved to influence participant's perception about some dependent variables such as satisfaction on decision process.

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Influence of Emotional Labor on Job Involvement, Job Satisfaction, and Turnover Intention of Clinical Nurses (종합병원 간호사의 감정노동이 직무몰입, 직무만족 및 이직의도에 미치는 영향)

  • Song, Myung-Sook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.6
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    • pp.3741-3750
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    • 2014
  • This study investigated the emotional labor factors influencing job involvement, job satisfaction and turnover intention of clinical nurses. Study subjects were 258 nurses at a hospital in B city. The data was collected from October 11, to November 30, 2013. The data was analyzed using the SPSS win 21.0 program. The mean scores were 3.47 for emotional labor, 2.94 for job involvement, 2.88 for job satisfaction, and 3.49 for turnover intention. Emotional labor was negatively correlated with job involvement and job satisfaction, but positively correlated with the turnover intention. Multiple regression analysis showed that the participant characteristics after controlling for emotional labor had 33.9% of the explanatory power on job involvement 16% on job satisfaction, and 19.8% on the turnover intention. The results indicate that the emotional labor of nurses influences their job involvement, job satisfaction and turnover intention Therefore, it is necessary to concentrate on improving the emotional labor of nurses to increase their job involvement and job satisfaction.

Product Category and Shopping Options of Logistic Service Quality

  • KIM, Ok;CHEON, Hongsik J.
    • Journal of Distribution Science
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    • v.18 no.8
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    • pp.113-125
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    • 2020
  • Purpose: The purpose of this paper is to investigate the effect of interaction between product category (fresh vs. indulgent product) and shopping options (shipping charge and delivery time) on customer satisfaction and purchase intent in an e-commerce context. When ordering groceries online, consumers begin to allocate a larger share of their grocery budget toward product categories that generally contain healthier items at the expense of product categories that generally contain more indulgent products. Moreover, customers are extremely sensitive to shipping options such as shipping charges and delivery time. Therefore, this research investigates the issue at a more segmented level to focus on the impact that one dimension of logistics service quality - product category, shipping charge, and delivery time have on customer satisfaction and purchase intent. Research design, data, and methodology: To test the theoretically derived priori hypotheses concerning product category, shipping charges, delivery time, satisfaction, and purchase intent, this research presented a scenario-based experiment. Eight treatment groups were assigned by the method of product category (fresh produce vs. indulgent product), shipping charge (free vs. paid), and delivery time (one-day vs. two to three days). A total of 240 subjects were divided into groups and exposed to one of the eight scenarios. Participant's purchase intention was the dependent variable, and ANOVA and L-matrix were used to analyze for main and interactive effects between factors. Conclusions: Results indicated that in tests 1 and 2, free shipping and fast delivery time increased consumer satisfaction as well as purchase intent, and fast delivery moderated the impact of free shipping on consumer satisfaction and purchase intent. Test 3 showed that the effect of free shipping on consumer satisfaction and purchase intent moderated by fast delivery for indulgent products. In contrast, fast delivery for fresh products moderated the effect of paid shipping on consumer satisfaction and purchase intent. Consistent with this proposed mechanism, the relative importance of fresh produce versus indulgent products highlights the effect of shipping options on consumer satisfaction and purchase intent when ordering the target product in an e-commerce context. We conclude with a discussion of the theoretical and practical implications of our findings.

Relationship between Turnover and Job Stress of Dental Hygienists (치과위생사의 이직과 직무스트레스와의 관련성)

  • Kim, Ji-Hee;Kim, Hye-Jin
    • Journal of dental hygiene science
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    • v.11 no.1
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    • pp.47-53
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    • 2011
  • The purpose of this study was identified about the self-perceived job stress and the relationship between turnover and job stress of dental hygienists'. This results were based for improved of job satisfaction of dental hygienists'. 214 dental hygienist in Ulsan and Kyung Nam areas were participated and this study was done from March to May in 2009. Results: In the job-related environmental characteristic, 57.5% of participant worked in dental clinic and 42.5% of participant worked in dental hospital. The majority of career year was 1~3 years, 42.5%. 38.3% of participant had turnover, and the majority of number of turnover was once, 45.1%. 33.6% of participant had 1,300,000~1,490,000 won/month, 49.5% of participant worked for 8~9hours/day and the major working service was assistant for general dental treatment, 70.1%. Younger dental hygienist had more stress about inappropriate compensation. Higher education and married dental hygienist had more stress about job demand. The number of turnover, workplace culture and experience of turnover were significantly related. In the job-related environmental characteristic, job demand, interpersonal conflict and a case of dental clinic were significantly related. Other effecting factors were interpersonal conflict in salary, organization system in working time, and working demand in conditions of 5day's working. Experience of turnover was influenced with interpersonal conflicts and the number of dental hygienist in the working place was related with job stress significantly.

A Study on the Spatial Model using Participant Observation - Focused on Community Facilities in Rural Villages- (참여관찰법을 이용한 공간 모델 기초연구 -농촌마을 커뮤니티시설을 중심으로-)

  • Kang, Young-Eun;Shin, Young-Sun;Jee, Dal-Nim;Kim, Ji-Ae;Im, Seung-Bin
    • Journal of Korean Society of Rural Planning
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    • v.15 no.1
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    • pp.31-46
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    • 2009
  • Community facilities in most rural villages have many problems in the aspect of their size or functions as well as they are generally too superannuated to support diverse community activities; which results in a low degree of inhabitants' satisfaction with community facilities, and inconvenience for using them. Therefore, it may carefully be said that it's time to need the established studies that are necessary with consider to community facilities which can reflect inhabitants' diverse activities. In this study, 5 places which the most common events among the major monthly events of total 25 rural villages were held were selected as the subject place for survey; and then investigated, by means of the participant observation method, the using behavior of inhabitants who used community facilities. Focusing on size, factors, and layout that were being faced by community facilities in most rural villages, This study investigated the number of users, the characteristics of traffic line and behavior, and the using behavior by group; through considering their correlation with the physical setting of community space, it deduced the problems of use; and it proposed the direction of improvement on the basis thereof. Therefore, this study will serve in the future as useful basic materials for designing a rural village's community facilities in consideration of size, factors and layout which can appropriately support inhabitants' community activities.

On the Analysis of the Satisfaction of Participant on Regional Culture Festival (향토문화축제 관광자원 활성화: 허균.허난설헌 축제를 중심으로)

  • Kim, Gi-Dong
    • Korean Business Review
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    • v.22 no.1
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    • pp.125-138
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    • 2009
  • The purposes of this study are the analysis by content of satisfaction level of participants in the event for the systematic, efficient event tourism program. For this analysis, it was researched if there was any difference in satisfaction level of participants in event by demographic characteristics, participation level and content of program. The results of this analysis are as follows: There was a difference in satisfaction level by participants characteristics in the event tourism. There was the more recognition, the higher participation level. There was higher participation and satisfaction level in participational and special program than exhibitory program. This study has a limit that can"ft grasp the foreign visitors"f recognition for the event tourism in Gangnueng district. But, it is very important to analyze the voluntary participation and interest of local residents and it may be the fruit of this study to of a new program and suggestion point through the analysis of satisfaction level for the Heo-kyun & Heo_Nan_Sul_Hun Cultural Festival.

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The Effects of Working Conditions and Job Satisfaction on the Mental Health and Presenteeism of Early Childhood Teachers (영유아 교사의 근무여건 및 직업만족도가 정신건강과 프리젠티즘에 미치는 영향)

  • Kim, Jaehee
    • Korean Journal of Occupational Health Nursing
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    • v.27 no.3
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    • pp.171-179
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    • 2018
  • Purpose: The purpose of this study was to examine the mental health and presenteeism of early childhood teachers and to explore the effects of working conditions and job satisfaction on these. Methods: Data from the 4thKorean Work Environment Survey were used. The sample consisted of 474 female early-childhood teachers from private facilities. Mental health was measured using the WHO-Wellbeing Index. Presenteeism was attributed to a participant upon indication that, during the past 12 months, she had ever attended work, despite being sick. The data by complex sample design were analyzed through the Rao-Scott $x^2$ test and logistic regression analysis. Results: 37.9% of early childhood teachers reported poor mental health and 34.2% had experienced presenteeism. Early childhood teachers in permanent employment, who did not work evening shifts, and with sustainable jobs, were more likely to have better mental health. Moreover, those in permanent employment and remunerated appropriately were less likely to experience presenteeism. Conclusion: Type of employment, number of days working in the evening, and job sustainability affect mental health. Further, type of employment, number of workers, and being well paid have an effect on presenteeism. We suggest that improved working conditions should precede the improvement of early-childhood teachers' mental health.

Effects of Festival Service Quality on Perceived Satisfaction of Festival and Word-of-mouth(WOM) (축제 서비스품질과 지각된 축제만족, 구전의도와의 영향관계)

  • Kim, Pan-Young
    • The Journal of the Korea Contents Association
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    • v.14 no.5
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    • pp.403-410
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    • 2014
  • The purpose of this study is to analyze the festival tourists for "Yeoju Ogoknaru Festival". There is also effects analysis of service quality on perceived satisfaction for behavioral intention. This study used questionnaires to Yeoju Ogoknaru Festival festival participant, adopted the designated random sampling in the active site, a total of 177 valid questionnaires. The data were descriptive statistics and Structure Equation modeling analysis. This study found that; Physical service factor was not effect on tourist satisfaction and positive word of mouth. Programme service and Personal service quality directly positive effect on perceived satisfaction and WOM. The programme service variable of the festival had the greatest impact on overall satisfaction of festival tourists. The more satisfied tourists are with the festival the more likely they are to recommend in subsequent festivals. Based on these results, study can offer some valuable insights for festival planners and organizers to better manage their festival programme and volunteer service to such an extent that the experiences of festival visitors are maximized, perceived satisfactions are enhanced, and revisits to future festivals facilitated.

Conventional and digital impressions for complete-arch implant-supported fixed prostheses: time, implant quantity effect and patient satisfaction

  • Pereira, Ana Larisse Carneiro;Medeiros, Vitoria Ramos;Campos, Maria de Fatima Trindade Pinto;Medeiros, Annie Karoline Bezerra de;Yilmaz, Burak;Carreiro, Adriana da Fonte Porto
    • The Journal of Advanced Prosthodontics
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    • v.14 no.4
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    • pp.212-222
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    • 2022
  • PURPOSE. To evaluate and compare the effect of impression type (conventional vs digital) and the number of implants on the time from the impressions to the generation of working casts of mandibular implant-supported fixed completearch frameworks, as well as on patient satisfaction. MATERIALS AND METHODS. 17 participants, 3 or 4 implants, received 2 types of digital impression methods (DI) and conventional (CI). In DI, two techniques were performed: scanning with the scan bodies (SC) and scanning with a device attached to the scan bodies (SD) (BR 10 2019 026265 6). In CI, the making of a solid index (SI) and open-tray impression (OT) were used. The outcomes were used to evaluate the time and the participant satisfaction with conventional and digital impressions. The time was evaluated through the timing of the time obtained in the workflow in the conventional and digital impression. The effect of the number of implants on time was also assessed. Satisfaction was assessed through a questionnaire based on seven. The Wilcoxon test used to identify the statistical difference between the groups in terms of time. The Mann-Whitney test was used to analyze the relationship between the time and the number of implants. Fisher's test was used to assess the patient satisfaction (P<.05). RESULTS. The time with DI was shorter than with CI (DI, $\tilde{x}=02:58$; CI, $\tilde{x}=31:48$) (P<.0001). The arches rehabilitated with 3 implants required shorter digital impression time (3: $\tilde{x}=05:36$; 4: $\tilde{x}=09:16$) (P<.0001). Regarding satisfaction, the DI was more comfortable and pain-free than the CI (P<.005). CONCLUSION. Digital impressions required shorter chair time and had higher patient acceptance than conventional impressions.