• Journal of Korean Society of Industrial and Systems Engineering
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• v.33 no.2
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• pp.148-153
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• 2010

Nowadays, customers have increasing needs, so more and more enterprises are selling their products with additional services and or contents. The emergence of service added to the product leads to the emergence of the Product-Service Systems(PSS). Many researches related to PSS are mainly concerned with general PSS and PSS modeling, which can not readily assist manufactures of consumer products to implement and realize PSS solution. We have wondered whether customers can distinguish service functions from product functions. Through the case studies on Apple and Nintendo and the survey on the representative 5 IT products, we propose the design factors of products and services for PSS.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.7 no.2
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• pp.55-61
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• 2012

Due to customers' constantly increasing demand for personalized products and services, manufacturing enterprises integrate tangible physical products and intangible services to provide more diverse physical products and services. Many researchers are concerned with Product-Service Systems (PSS) modeling, but we have wondered on the interactions between the product and the service in a PSS. To find relationships between the two in a PSS, the survey results on utilization of smart phone are analysed and compared based on the PSS design framework to identify design factors for PSS.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.38 no.4
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• pp.168-176
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• 2015

Trends of integrating products and services lead to the emergence of Product-Service System (PSS). To implement and embody a PSS solution in new product development, a comprehensive design framework is allowed designers to facilitate the design factors of the PSS in complex business environments. A physical product, containing functionalities for services, is the role of medium between customers and a manufactures. Customers can access those metaphysical interfaces to utilize the product fully or expand its performances. The PSS is aiming to prolong its lifecycle while maintaining its expected quality. Since the quality can be represented as a measure which belongs to user's perspective, guaranteeing certain level of quality can be interpreted to sustaining customer satisfaction. The objective of this paper is to propose a PSS design framework to identify design factors for developing products and services by integrating object-oriented concepts and blueprinting in context of a business ecosystem. The proposed model is developed based on relationship products and services matching with their design factors. The products and the services are then brought together to form a PSS. Functions and processes can be categorized to identify the design factors in different levels using the object-oriented concepts. Objected-oriented concepts provide PSS analysis tools for describing a business process or a workflow process in the PSS. The blueprint is used to identify the relationships between the products functions and the service processes that are offered as part of a job. To demonstrate of the effectiveness of the proposed model, we use a case study involving a smart phone.

• Journal of Electrical Engineering and Technology
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• v.2 no.2
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• pp.178-187
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• 2007

One important issue in power systems is dynamic instability due to loosing balance relation between electrical generation and a varying load demand that justifies the necessity of stabilization. Moreover, Power System Stabilizer (PSS) must have capability of producing appropriate stabilizing signals over a wide range of operating conditions and disturbances. To overcome these drawbacks, this paper proposes a new method for robust design of PSS by using an auto-tuning fuzzy control in combination with Real-Coded Genetic Algorithm (RCGA). This method includes two fuzzy controllers; internal fuzzy controller and supervisor fuzzy controller. The supervisor controller tunes the internal one by on-line applying of nonlinear scaling factors to inputs and outputs. The RCGA-based method is used for off-line training of this supervisor controller. The proposed PSS is tested in three operational conditions; nominal load, heavy load, and in the case of fault occurrence in transmission line. The simulation results are provided to compare the proposed PSS with conventional fuzzy PSS and conventional PSS. By evaluating the simulation results, it is shown that the performance and robustness of proposed PSS in different operating conditions is more acceptable

• Journal of Intelligence and Information Systems
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• v.17 no.4
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• pp.255-277
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• 2011

Product Service System(PSS), which is an integrated combination of product and service, provides new value to customer and makes companies sustainable as well. The objective of this paper draws Critical Successful Factors(CSF) of PSS through multiple case study. First, we review various concepts and types in PSS and Platform business literature currently available on this topic. Second, after investigating various cases with the characteristics of PSS and platform business, we select four cases of 'iPod of Apple', 'Kindle of Amazon', 'Zune of Microsoft', and 'e-book reader of Sony'. Then, the four cases are categorized as successful and failed cases according to criteria of case selection and PSS classification. We consider two methodologies for the case selection, i.e., 'Strategies for the Selection of Samples and Cases' proposed by Bent(2006) and the seven case selection procedures proposed by Jason and John(2008). For case selection, 'Stratified sample and Paradigmatic cases' is adopted as one of several options for sampling. Then, we use the seven case selection procedures such as 'typical', 'diverse', 'extreme', 'deviant', 'influential', 'most-similar', and 'mostdifferent' and among them only three procedures of 'diverse', 'most?similar', and 'most-different' are applied for the case selection. For PSS classification, the eight PSS types, suggested by Tukker(2004), of 'product related', 'advice and consulancy', 'product lease', 'product renting/sharing', 'product pooling', 'activity management', 'pay per service unit', 'functional result' are utilized. We categorize the four selected cases as a product oriented group because the cases not only sell a product, but also offer service needed during the use phase of the product. Then, we analyze the four cases by using cross-case pattern that Eisenhardt(1991) suggested. Eisenhardt(1991) argued that three processes are required for avoiding reaching premature or even false conclusion. The fist step includes selecting categories of dimensions and finding within-group similarities coupled with intergroup difference. In the second process, pairs of cases are selected and listed. The second step forces researchers to find the subtle similarities and differences between cases. The third process is to divide the data by data source. The result of cross-case pattern indicates that the similarities of iPod and Kindle as successful cases are convenient user interface, successful plarform strategy, and rich contents. The differences between the successful cases are that, wheares iPod has been recognized as the culture code, Kindle has implemented a low price as its main strategy. Meanwhile, the similarities of Zune and PRS series as failed cases are lack of sufficient applications and contents. The differences between the failed cases are that, wheares Zune adopted an undifferentiated strategy, PRS series conducted high-price strategy. From the analysis of the cases, we generate three hypotheses. The first hypothesis assumes that a successful PSS system requires convenient user interface. The second hypothesis assumes that a successful PSS system requires a reciprocal(win/win) business model. The third hypothesis assumes that a successful PSS system requires sufficient quantities of applications and contents. To verify the hypotheses, we uses the cross-matching (or pattern matching) methodology. The methodology matches three key words (user interface, reciprocal business model, contents) of the hypotheses to the previous papers related to PSS, digital contents, and Information System (IS). Finally, this paper suggests the three implications from analyzed results. A successful PSS system needs to provide differentiated value for customers such as convenient user interface, e.g., the simple design of iTunes (iPod) and the provision of connection to Kindle Store without any charge. A successful PSS system also requires a mutually benefitable business model as Apple and Amazon implement a policy that provides a reasonable proft sharing for third party. A successful PSS system requires sufficient quantities of applications and contents.

• Science of Emotion and Sensibility
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• v.25 no.1
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• pp.29-40
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• 2022

This study uses the bidet 4D double diamond design process model to propose an improvement for "senior-oriented bidet product service design" that reflects the characteristics and needs of seniors. This study was based on the product service system concept. To this end, qualitative research on seniors was conducted to derive user value factors, and, based on this, product service ideas were discovered, and a prototype reflecting the usefulness review of a working-level expert group was proposed. First, a "smart application service for user-customized function setting guide" was proposed. A bidet incorporating Internet of Things technology and a smart phone are linked to provide an app service that automatically interprets user characteristic information and information on bidet products to guide customized functions. Second, a control panel and remote control user interface to "user-oriented product service interface" was proposed. In consideration of the usability and cognitive ability of seniors, a simple and intuitive physical user interface such as a configuration centered on main functions, button arrangement according to task sequence, and a touch screen remote control was presented. Third, we proposed a "bidet care service linked with products and health/hygiene care" that provides a wide range of services such as user health and hygiene, cleanliness, entertainment, etc., in addition to regular bidet product service. This study proposed a product-based service design methodology that can improve user experience and relationship quality by discovering and improving the pain points and needs of users (seniors) in the process of using bidet products (before, during, and after use).

• Journal of Distribution Science
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• v.18 no.6
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• pp.25-35
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• 2020

Purpose:Travel agencies have use digital tools in order to shift the paradigm in how business is conducted. Online travel agencies provide the same services as a normal travel agency, including hotels, transportation, guided tours, reservations, and related services, but using an "online platform. Travelers planning a trip can use a lot of forms to collect information and have access to a larger amount of information, so the factors that influence the user's behavioral intention are very important. This research has the conducted to find what factors lead to the attitudes of consumers in using OTA using the UTAUT model. Research design, data and methodology: The object of this study were respondents of a google survey using convenient sample extraction method, chosen among consumers who gathered information, or purchased a product. A total of 217 of the 235 questionnaires Google survey answered were used in the final analysis, excluding insincere responses. Using PSS v.21 and AMOS v.21, frequency analysis, feasibility and reliability analysis, path analysis was performed. Results: UTAUT affects OTA use satisfaction and trust, and OTA satisfaction and trust affect behavior intention. Conclusions: Research was conducted using the UTAUT model to explore factors that affect the attitudes of users of online travel agencies (OTA).

• Journal of the Microelectronics and Packaging Society
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• v.18 no.4
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• pp.91-95
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• 2011

The light extraction efficiency in GaN based LED was analyzed qualitatively. The extraction efficiency was simulated with patterned shape, depth, size and spacing by using ray-tracing simulation. In simulation result, patterned shape and depth for the optimized extraction efficiency in PSS LED were in indented Hemi-sphere solid. Through the optimal patterning of the various factors, about 40% enhancement in extraction efficiency was obtained.

• Proceedings of the Korean Society for Technology of Plasticity Conference
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• 1997.10a
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• pp.158-163
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• 1997

In this paper the tool geometry of the PSS test were optimized in order to assure the reliability of the test. Considering many factors for optimization of the tool geometry, computer-simulation technique using three-dimensional finite element method(FEM) was used. Three design variables -the punch length, punch crown and punch corner radius- are chosen to be optimized according to the Taguchi's experiment technique with the L9 orthogonal array. The optimum condition to ensure the plane strain mode over the overall area of the specimen was clarified. Moreover the simulation results are confirmed by experiment.

• Nuclear Engineering and Technology
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• v.51 no.1
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• pp.45-53
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• 2019

Thermal-hydraulic passive safety systems (PSSs) are incorporated into many advanced reactor designs on the bases of simplicity, economics and inherent safety nature. Several factors among which are the critical parameters (CPs) that influence failure and reliability of thermal-hydraulic (t-h) passive systems are now being explored. For simplicity, it is assumed in most reliability analyses that the CPs are independent whereas in practice this assumption is not always valid. There is need to critically examine the dependency influence of the CPs on reliability of the t-h passive systems at design stage and in operation to guarantee safety/better performance. In this paper, two multivariate analysis methods (covariance and conditional subjective probability density function) were presented and applied to a simple PSS. The methods followed a generalized procedure for evaluating t-h reliability based on dependency consideration. A passively water-cooled steam generator was used to demonstrate the dependency of the identified key CPs using the methods. The results obtained from the methods are in agreement and justified the need to consider the dependency of CPs in t-h reliability. For dependable t-h reliability, it is advisable to adopt all possible CPs and apply suitable multivariate method in dependency consideration of CPs among other factors.